BlackBerry Smartphones Blackberry Messenger missing my "BOLD"

Similar Questions

• My blackberry messenger missing blackBerry smartphones!

  Please, how can I recover my blackberry messenger icon? I noticed my blackberry messenger icon, my facebook has disappeared from my home screen. I was able to download facebook icon, but I don't know how to reinstall my blackberry messenger icon. I removed my battery and still no difference. Please I need help as soon as POSSIBLE. Thank you.

  Use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install again the Messenger application.

  After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.

• BlackBerry Smartphones BB Messenger missing after the Downgrade

  Hey guys!

  I was wondering if someone could help me with my problem.

  I have blackberry bold 9000, which was working on v4.6.0.247 and I upgraded to 5.0 Bundle 1004.

  I used it for a few days and didn't like it not and downgraded so go back to the previous Version.

  Apparently the BBM icon is missing.

  How to get back my BB Messenger?

  Help, please!

  Thanks in advance.

  Use your BlackBerry browser to www.blackberry.com/messenger

  To download and install again.

  If she says that the application is already installed and you want to stable once again, say Yes.

• BlackBerry smartphones can not open blackberry messenger on my 9700 Bold Orange

  I need urgent help with my blackberry Messenger. I use bold 9700 Orange. I was clicking on the icon of bbm for the last three days, now, it does not open. I even tried the restart solution for like 10 times he has failed. I removed the battery for an hour, the problem persists. It shows on my homescreen when I have pings but I can't read. Other applications work well. What can I do to make it work please?

  Uninstall the BBM from your device and reinstall it again.

• BlackBerry Smartphones Blackberry Messenger works do not!

  My blackberry Messenger is not working...

  I have the bold 9780. Today it stopped working... Ive talked to my provider and they say all right, my signal is fine... I can send and receive texts and people receive them but if I send a message from bb, so that it has a check mark next to it but not delivered... D still I will not receive messages from bb for 3/4 a bit and then come at once but mine don't always delivered.

  My bb Messenger is up-to-date and therefore my system that I've updated all day

  Help, please

  Thank you

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you must go back and see your provider... they are 100% responsible for the delivery of all services and support for you and you are now paying them for a service they are not a. If they can't fix it, they have the ability to climb it in RIM... you have no free path to obtain support from RIM otherwise than by escalation of your provider. It is a pity they you already brushed off like this, you may have to insist a little with them. You pay their money... they need to offer a service to you.

  Good luck!

• BlackBerry Smartphones BB Messenger disappeared

  I tried the update Blackberyy Messenger by downloading and installing a later version on being invited by the Blackberry World. Later, I realized that BB Messenger is gone off my phone, but App World it says it is installed. I tried to remove and reinstall and it won't allow me. Help, please.

  Hi TroymanMartin

  Welcome to the Forums of the BlackBerry Support

  First try a battery pull restarts, if it is still impossible to locate and remember it's not hidden, to check that the screen is in the Panel Home screen ALL > press the Menu key and select "Show all icons" or icon to display "." It will show all of the icons that were previously hidden. If you see BlackBerry Messenger icon like grayed then highlight it and press the Menu key and select the icon to display, also search your folders as the Application of Instant Messaging folder, etc..

  If it is still impossible, then try reinstalling the BBM, but first on your homescreen go to Options > device > application management > locate and delete BlackBerry Messenger from this list.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload for download the latest available for your device.

• Problems of blackBerry Smartphones with implementation of the Bold 9780 e-mail accounts

  I just bought a Bold 9780 and try to set up the e-mail.

  I go through the Configuration tab e-mail accounts. I click on it - get a square of black smal who shows brefly and rest of the configuration screen.

  Trying to Exite of installation, the phone freezes. I can't move to cancel. The only way out is to remove the battery.

  The other function in the running Configuration all OK (except for Blackberry messaging, but who is because no e-mail account has been configured).

  All other functions allow me to exit the right way.

  I have internet and WiFi access on the phone.

  Any advice much appreciated woould.

  On connection management screen, click on the State of Services.
  What is the status of the BlackBerry Internet Service?

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.

• BBM for the bold 9900 blackberry Messenger

  I completely deleted my bbm in my camera and then when I go to the world of blackberry to install it, after a while completing the 7 MB download it says "installed", but I'm not in the menu of my camera, even in the blackberry set up which will be I get back my bbm again normally and I go to see him again in the menu and in the blackberry set up. TNX

  The steps outlined in the knowledge following BlackBerry Base Article usually solve the problem, you declare: KB23968 BlackBerry Messenger icon disappears from the home screen of the BlackBerry smartphone

  Let me know how it goes!

• Blackberry Smartphones blackBerry Messenger

  Hello, when I update my blackberry bold 9700 my blackberry messenger its no longer works and I got the message every time

  a temporary server of BBM has occurred

  I tried several times to update but its not working,

  Hey rouiha,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  Do you have a BlackBerry data plan with your network service provider?  Also are you connected to a Wi - Fi network?  Can send me a private message with your PIN so I can study?

  Thank you.

• String of Smartphones blackBerry, invalid certificates after the upgrade to Blackberry Messenger on torch

  I've recently updated my BBM to version 7.0.0.126 by suggestion in Blackberry App World. After the upgrade, I am getting an error on the screen every two minutes. It reads:

  "You are attemptiing to open a secure connection, but the string server certificate is not valid."

  When I click on "View certificate" I get this information:

  X *. VoIP.BlackBerry.com

  Unverifiable Cert Chain

  Status of string stale

  Revocation status: unknown

  Status of trust: trust explicitly

  Expiration date: Saturday, November 9, 2013 18:59:59

  Certification type: X 509

  The public key type: RSA 2048

  Object: CN = *. voip.blackberry.com; OR: IT; O = Research In Motion Limited. L = Waterloo; ST = Ontario; C = CA

  Issuer: CN is Thawte SSL CA.; O = Thawte, Inc.; C = US

  Serial number: 1679 4F1B FB86 F194 CA7C AA89 432 7433 has

  The key usage: Digital Signature; Encryption keys; Server authentication; Client authentication

  Signature algorithm: RSA_PKCS1/SHA1

  SHA1 Thumbprint: 66 4 86AB CF52 9023 C563 C776 813D C9D5 B18D 053D

  MD5 Fingerprint: 933 1 12 2 81 24A 7 E35A B117 48F9 48F9

  I made sure that I got everything updated on my Blackberry. Yet the problem persists. I'm on a package version 6.0 of Blackberry Torch 9800 695 (v6.0.0.246, platform 6.4.0.105). When I click "Software updates" under Options, I get: "your BlackBerry is up-to-date.

  The error message is driving me crazy and sometimes it is even difficult to get any use out of my phone because it appears whenever he wants, without worrying if I type an e-mail, in contact with someone on BBM or navigation.

  How can I get the error message stop popping up?

  Hey Netzimon,

  When you receive this error message is your BlackBerry smartphone connected to a Wi - Fi network, behind a firewall? If so, please see the following article:

  BlackBerry Messenger Voice Chat using a firewall

  http://BTSC.webapps.BlackBerry.com/BTSC/KB33102

  Let me know if it helps.

  Thank you.

• BlackBerry Smartphones Blackberry Messenger icon disappeared

  Initially, I had problems with the Messenger - when receiving or sending messages, the phone would freeze completely for awhile before I could see the message. I tried to upgrade the Messenger himself, but the download failed.

  I have connected to the Desktop Manager and tried to update the software to the place where http://na.blackberry.com/eng/services/devices. But after restarting the computer and the phone, the Desktop Manager has reported there is no software update. When I did a reboot with the phone, the messenger icon has disappeared, replaced by a "Blackberry Messenger Update" which ended only with the failure of a transfer, but a page still appeared saying "Download Complete."

  The Messenger does not appear in a folder is not hidden and does not appear by pressing and holding the menu button. It is still listed under Options > Applications > Core like Blackberry Messenger 5.0.0 but with a calendar instead of the BBM icon icon. It cannot be deleted or moved away.

  When it is connected to the Desktop Manager again and under the Application Loader, the Messenger is not at all.

  Is it possible to reinstall Blackberry Messenger, preferably with the PC?

  Use a Bold 9700, btw.

  If it is listed in the applications list go ahead and delete it.  Then remove the battery to reboot the device.  Then use your browser of the device, go to www.blackberry.com/messenger and download the application again.

• BlackBerry Smartphones have to download Blackberry messenger... Help

  Hello

  I have blackberry bold 9700

  I recently updated my phone to os6

  Yesterday, I received a link to the new blackberry Messenger, I downloaded it, but unfortunately my bbm is not working now. It asks me to enter a key code but I do not have.

  I knew then that I downloaded a beta version, so I tried to find another bbm link to download and replace the current one.

  I found this link:

  http://appworld.BlackBerry.com/WebStore/content/3729/?lang=en®ion=74&IID=UK:BB:desktop:BBMct2012:...

  But when I tried to open it with my phone, he showed me the message ' sorry we close the page because its too big "(something like that).

  And I can't scan the barcode because I do not have blackberry app.

  CAN SOMEONE HELP ME PLEASE

  I am looking for a blackberry e-mail link, and I really hope that if I can get 6.1.0.49 not the most recent one.

  Thank you

  Then try in your search browser BlackBerry www.blackberry.com/bbmdownload

• BlackBerry Smartphones BB Messenger disappeared after update

  I downloaded the new update to Blackberry Device Software v5.0 yesterday, and I discovered that my Blackberry Messenger has disappeared.  Here's what I tried to get it back (and none of them worked):

  1A tried to 'restore' my BBM several times

  2 reset (pull out the battery) on my phone several times

  3. delete the "restore BBM" button/option (which, for whatever reason, deleted my application AppWorld) and re-installed BBM

  My phone details are below.  If you have any suggestions on how I can fix this, please help!  I love BBM and I would like to start using it again.

  Thank you very much in advance!

  Carrier: Verizon Wireless

  BlackBerry AppWorld v.1.1.0.2.0

  Phone for personal use

  BlackBerry 9530

  Smartphone (3G, CDMA)

  v.5.0.0.328 (Platform 4.2.0.128)

  Band 3G 1

  V.3.8.5.85 cryptographic kernel

  Brand version: 1.0.105.343n

  The micro Edition configuration: CLDC-1. 1

  Micro Edition profile: MIDP - 2.1

  Micro Edition JTWI Version: 1.0

  Micro Edition Media Version: 1.1

  Micro Edition PIM Version: 1.0

  Micro Edition file Version: 1.0

  Micro Edition Bluetooh Version: 1.1

  Micro Edition location VErsion: 1.0.1

  Here's an article in the knowledge base on the issue:

  KB10151 BlackBerry Messenger icon does not appear on the BlackBerry smartphone

  I found the fix that works is to remove the app BBMessenger Options > Advanced > Applications.

  Then restart: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Once back to the top, then use your BlackBerry browser to go to http://www.blackberry.com/blackberrymessenger and download and install the application again.

  Once completed and restart the device once again, look in the instant messaging or downloads folder.

• Problem blackBerry Smartphones can not send to Blackberry Messenger

  Dear Customer Service - RIM Blackberry Enterprise in Canada,

  Hello!
  I'm Dessy Cinthya. I live in Indonesia.
  All lots of respect and sorry for the inconvenience. I need your time, there is a little thing that I want to put questions.
  Today, October 3, 2012, there is a problem that has happened. Since 12:00 this afternoon, I can't send Blackberry Messenger to anyone.
  I already called my SIM card provider.
  And went really wrong.
  Hmm... Maybe you can give me an explanation for this?
  I am so thankful if you explain to me on what is happening at the time of connection associated with Blackberry Messenger.

  

  And there is still a question about Blackberry product:
  Why the OS Version for Blackberry Bold 9780 stop releasing new Version?
  But other Blackberry still produced new Version.

  Thank you very much and I wait for a response.
  Thank you for your kind attention.

  Nice day!
  See you soon

  Best regards,

  Dessy Cinthya

  Hello Dessy Cinthya

  Welcome to the community

  I understand how you feel as I am also the Asia-Pacific. RIM is aware of the issue BBM we are experiencing and now works in it to solve the problem as soon as possible.

  Ron

• BlackBerry Smartphones BlackBerry Messenger 7 "combining BBM with your BlackBerry ID"

  Just the blackberry bold 9900. Installed BBM, I did the things that he said, that he said 'Associant BBM with your BlackBerry ID' and it has been there for a few hours... everyone that I spoke to said that worked them well. What is the problem with mine? I did a battery several times pull! Anything that can fix this problem?

  Hi jcherry2723

  Welcome to the Forums of the BlackBerry Support

  In order to use BBM on our device we need BlackBerry data Plan / BIS on our behalf of our carrier or Mobile service provider, if you don't have that then activate BIS on your account it will correct the problem you are currently experiencing with BBM.

  But if you already have BIS then first try to do these steps on any wifi network. If the problem persists, then try these steps and see if that helps:

  1. first uninstall BlackBerry Messenger options > device > Application Management > delete BlackBerry Messenger from this list. Then restart your device by removing the battery while your device is turned on.

  2. Since a computer reset your BlackBerry ID password

  KB26361 : How to change or reset a BlackBerry ID password 

  3 restart your device again and you connect with your new BlackBerry ID password on your device.

  4. Finally of your BlackBerry browsing browse or click here www.blackberry.com/bbm to download the latest version of BBM available for your device. After restarting, your BlackBerry ID can successfully associated with BBM.