BlackBerry Smartphones BlackBerry Protect for BB Torch

Hello, I'm moving from a BB Torch 9810 to another BB Torch 9810 (nine). I downloaded the BB Protect to the new, and when I open it to restore the data that I had saved from the previous phone it shows a box saying that "the service plan for your BB device does not support this application. Please contact your service provider for more information or update the plan"Please advice on any solution to restore my saved data from BB Protect. Thanks in advance. LS

lucianos wrote:

Hello, I'm moving from a BB Torch 9810 to another BB Torch 9810 (nine). I downloaded the BB Protect to the new, and when I open it to restore the data that I had saved from the previous phone it shows a box saying that "the service plan for your BB device does not support this application. Please contact your service provider for more information or update the plan"Please advice on any solution to restore my saved data from BB Protect. Thanks in advance. LS

Contact your carrier and see if your BIS plan is set up correctly.

Tags: BlackBerry Smartphones

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