BlackBerry Smartphones Blackberry protect help

Similar Questions

• Smartphones blackBerry HELP - unable to connect to the Blackberry Protect service?

  Today I had an update on my blackberry curve blackberry 9630, on my old phone I used blackberry protect to save my contacts, texts, etc.
  I used it to transfer data before so much confidence, but now it doesn't seem to work.
  I downloaded the app and it is now stuck on the "connect to blackberry protect service" page with the green circle, it was like that for an hour or two.
  I have a full data plan and it worked there the past, can someone help me? Thank you.

  The servers seem to be until now. If this isn't the case, refresh your service books.

  Ron

• BlackBerry Smartphones can't run BlackBerry Protect... Please help...

  Hello

  I am using BlackBerry Protect. I am able to download and install the application on my BB 8220, but when I try to use it I get a message saying that the application is not compatible with BB Enterprise Server. I do NOT use BB Enterprise Server. I tried to uninstall / reinstall the application several times, but I still have exactly the same message. Can anyone help with this issue? Thanks in advance... Eduardo

  Hello, finally I changed my device for a BB 8520 and BB Protect seems to work fine now. The only problem I have now is that my new location of the device could not be identied by BB Protect. The rest of the functions work well. Thank you

• BlackBerry Smartphones Blackberry protect site does not recognize my camera

  Afternoon, my blackberry was stolen last night so I went on the blackberry protect site to wipe my data, etc, but the site indicates 'add device '. my camera is not displayed? can someone please? I know that it has been permanently installed on my phone because there always used to tell me that my backup was successful, after having saved and also, it is on my blackberry app world.

  The only way to recover data from backup BlackBerry Protect is with a BlackBerry smartphone.  You will need to get another BlackBerry, BlackBerry Protect using your BlackBerry ID login, then download the backup data on your new phone.

  I hope that helps you.

• BlackBerry Z10 help BB steal, has failed to protect

  I had a Z10 HAD. Until the day I had a little accident and someone stole.

  The SIM card is blocked, the police informed but we all know that they will not go start a hunt at the national man for the thief, so everything is futile at this end.

  I am very hopeful that Blackberry Protect would do anything, nothing, but it was of no use. Seriously now I do not understand... Blackberry phones start after reboot up to this as connected. The phone is registered in my name with Blackberry, so how can someone possibly re-record and BB doesn't even know a thing?

  The Protect everything is useless if it doesn't even recognize that the phone has an owner, the guy who is supposed to use the phone not any random email that anyone who challenges.

  All that I want is to get just a message to the thief that I wil pay to return to its desired location and that's it.

  And btw, I loved this phone. Really ingenious OS, excellent material, robust and everything.

  Should I lose hope and give up? Or is there sort of BB could help me?

  You asked: "the thing that I don't understand is why its good to go again, BB should give an error and tell the new user his fly when the person enters a new e-mail ID." What is the logic behind this? »

  The logic behind this is that if the legitimate owner of the phone forget password (and I see this from time to time on the forums) they will lose their data, but not their phone, or in any way make their phone useless. In addition, to get a 'warning' the phone will be reported and you can do it now.  It's just that the phone (I hope) gets blocked.

  There is another method, not sure that someone is using now.  Many years ago, my wife has forgotten his password on his Nokia and exhausted all his 'essays '.  And then the locked phone as if it was brick.  She had to call Nokia USA and prove he was her phone.  Then they sent him a unlock code from time and she was back in business.  I imagine that Nokia is real sick of dealing with this method.

• BlackBerry Smartphones Blackberry Protect - download failed!

  Hello

  I have a BB Storm OS v5.0.0.328 and MTN prepaid 9539.

  I can't seem to download Blackberry Protect I tried to use the phone and the USB cable.

  -With the help of the USB cable - it crashes just on step 2 forever (different Web browsers and different laptops)

  -Use the phone "907 invalid COD HTTP error 404: not found.

  Help, please.

  You must download AppWorld.

  And, you must have the data plan of BlackBerry on your mobile account.

• BlackBerry Smartphones blackberry Protect restoration

  Hi guys,.

  I'm having a problem, I can not restore a backup

  on my device, when it asks me to enter my blackberry id password

  I put it in and then it tells me incorrect password

  yet I can connect in blacberry with this password id

  I use and also on site to protect

  any help please

  Please uninstall the Blackberry Protect and download a new thru a http://blackberry.com/protect then when you start, you will be asked for the Blackberry ID and password. Then who should do it. Please choose the restore of the backup.

  Ron

• BlackBerry Smartphones Can I recover my blackberry protect data backup on a Mac?

  My blackberry 9360 a curve was stolen a few days ago, I never it synced with my computer but I still saved on blackberry protect and I can access my data if I go to protect.blackberry.com and login with my blackberry ID. I see that my backup files exist but I can't download them and I can't get a new blackberry at the moment but I really need all my contacts and phone numbers, is anyway that I could retrieve this information on my macbook?

  Hello

  BB Protect backup files are only single use... to restore to a BB device. It has no other use of them. Where the reason for which this BB Protect is a component very well to a good backup, but in no case should be considered to be the only component.

  If you can access another BB, even for a short period, you can restore it and then save it on your computer, from which you can get 3rd party applications to extract the local backup data in human readable format. However, I've never heard of these tools for MAC... but also, I don't look for MAC stuff.

  If you don't try this (restoration of BB Protect for an another BB), you must be very careful... to refer:

  • KB31489 BlackBerry Protect for BlackBerry smartphones does not display the backup files to restore

  Good luck!

• BlackBerry Smartphones restore data on the new blackberry to Blackberry Protect, last performed restoration since my Blackberry Style 9670 stolen

  Help!  My Blackberry Style 9670 (BB OS 6) was stolen.

  My data was backed up on a daily basis by Blackberry Protect and nowhere else.

  New phones Blackberry will be able to access and restore my Blackberry Protect data, or I need to get a refurbished phone from BB OS 6 or?

  If your phone is under OS 7 or an earlier version, you will be able to access this data backup; BB10 phones cannot restore BlackBerry Protect data.

  BB10 phones are the Z10, the Z30, Q10 and the Q5.

  See you soon.

• Problem with 'Blackberry Protect' blackBerry Smartphones

  Hello

  I have a problem with 'Blackberry Protect', I got a message telling me
  "Your mobile pass does not include Blackberry Protect."

  I called my provider and they told me to contact you

  I need your help please

  They are wrong. Your carrier decides what data packages they offer and what is included in their packages. You will need to just talk & text or perhaps 500 MB of data without BBM, etc.. If your monthly subscription does not BlackBerry Protect, you obviously don't have the data package, you need.

  Call them to fix it.

• BlackBerry Smartphones Blackberry Protect does not download

  Can't do Blackberry Protect to download on my Bold 9700, which has software v5.0.

  If I use a USB connection, it says "downloads via a USB connection are not enabled for this product.  Please visit our mobile download site using the browser of your BlackBerry® smartphone. »

  If I try to download it from the link above it says "Download failed" - "907 invalid COD HTTP error 404: not found.

  Any suggestions?

  Can you get the app through the appworld site? On your mobile device, go to appworld.blackberry.com and get a blackberry Protect?

• BlackBerry Smartphones Blackbery protect not function Curve 9300

  Hai guys,

  I try to open my Application of protection on my BB Curve 9300 Blackberry. But hang and displays the message error starting: Dryad bb rim net gui: symbol 'Device security under attack' not found.

  Please help to resolve the error and makes the BB Protect function.

  Thanks and greetings

  Amir Ngongo

  Your problem can be corrected!

  1. try to reinstall Blackberry protect

  2. try Factory Reset and check if its working.

  3. try Netqin app that also has contacts and location remote services.

  4. If you still want to desperately Blackberry Protect try to recharge your device OS.

• Update blackBerry torch 9810 blackberry Smartphones does not start after BlackBerry Protect?

  be on the alert for blackberry protect the update and installed upward and went to restart now. my blackberry 9810 torch is now as it restarts and will not return. need help ASAP!

  You are able to reboot your device in SafeMode as shown in KB17877?

  I guess, because it is taken in a reboot cycle, when you connect to the desktop software it does not have a stable connection to reinstall your software?

  If this is the case, remove the battery and keep it off when you connect to the desktop software. You will get a pop up that the device cannot connect and there should be buttons retry, update and cancel. Select Update and you will then be able to reinstall the latest version of the device software.

  When the load progresses, you will see a step that says "waiting for initialization of the devices '. At this point, insert the battery and recharging must complete.

• BlackBerry smartphone how to add new device on BlackBerry Protect Online

  Hi guys

  I got a BB Torch 9860 when it was released and returned to Vodafone UK for the replacement for the same exact model, when I go online on blackberry protect I see still old device here I managed to remove it and I need to add this new inside but I can't seem to find where the devil is the option to do

  can you please help.

  I was told to go on my phone and to do on the Setup, but there again I can't find an option for that.

  Thank you, I realize that I had two accounts to protect BB, I went on the web and deleted the account that showed the old defective device that was apparently the same e-mail as a new device and the new device launched... SOLVED

• BlackBerry Smartphones Blackberry Protect is failling to save

  BlackBerry Protect on my Torch fails to back up until today he tried 35 times without success!  This is the first time that this has happened - can anyone help?

  Try a battery pull if you please, with the BlackBerry device powered on, remove the battery 15 seconds and then reinsert the battery to reboot the device. This will clear all hide as restarting a PC. Then try again and see if the problem persists.