BlackBerry Smartphones blackberry Protect restoration
Hi guys,.
I'm having a problem, I can not restore a backup
on my device, when it asks me to enter my blackberry id password
I put it in and then it tells me incorrect password
yet I can connect in blacberry with this password id
I use and also on site to protect
any help please
Please uninstall the Blackberry Protect and download a new thru a http://blackberry.com/protect then when you start, you will be asked for the Blackberry ID and password. Then who should do it. Please choose the restore of the backup.
Ron
Tags: BlackBerry Smartphones
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I managed to understand this. I had to remove the device from the Blackberry Protect site. Protect.BlackBerry.com. I deleted my new and connected device with my Blackberry ID. I don't know if the step of wiping was necessary because I have not tried my backup with the current configuration of the device after the deletion. The restoration is underway for me!
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Concerning
Shalegp
Looks like the address book on the 9720 is in wireless sync with service, might be a BES, Gmail, etc..
Accounts have been added to the device that support this? You can try to remove these and then you try to restore.
As another test, you can try the following:
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Go to your settings (sliding down from the upper bezel) > BlackBerry Protect.
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So sure that have BIS plan - any business, you must reset the policy.
ALWAYS BACKUP YOUR DEVICE!
1. backup your phone, mainly AddrBook, Messages, SMS
2. completely wipe your device, one of the options-> Security-> Security wipe (attention, erasing there3 options)
3. necessary restoration only information AddrBook, Messages, SMS, but no way for Options and other system options.
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http://forums.CrackBerry.com/showthread.php?t=734704
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