BlackBerry Smartphones blackBerry services

I am a frustrated user of BlackBerry Storm 2 9550.

I bought the phone in the United States in 2008 and when I tried to use the Services of BB to the Kenya could not connect. The phone was carrier Verizon but unlocked. I was able to use the other features save for connection to the internet. But when I went to the United Kingdom, I was able to use BB services on Orange UK SIM card.

A year and a half later, I moved to the Kenya and I can't connect to the BB services again. I tried this with two different mobile service providers, but all in vain. I tried to reach the RIM to help, but my efforts were in vain. I need urgent internet connection.

If anyone can help me. BB Storm 2 without Services of BB is like having money in your bank account but you cannot remove it.

Sincerely

Josiah

Yes, the 9550 Verizon isn't always the best device for use outside the USA, since your mobile operator does not have the service books required to activate the browser. This is common for carriers in Africa and Indonesia for a reason, as there are a hundreds of messages in this forum since 2-3 years on this issue.

I do not recommend using Africa unlocked in 9630 9530, 9550, 9650 and.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones cant configure e-mail blackberry service

    I bought this phone on ebay site and I am not able to configure my email on the blackberry service. Anyway I can get this service is configured

    Have you signed upward for a BlackBerry data plan with your wireless provider?

  • BlackBerry Smartphones Blackberry Services non-functional

    My storm was not able to connect to Blackberry services (browser, e-mail, instant messaging, etc.) for about four days.  Speaking with Verizon, they said it's a matter of Blackberry.  They had me go and re - save my table d ' hôte, which has not solved anything.  Services came about 2 minutes this afternoon and I received a cargo of e-mails, blackberry messages and messages from Yahoo messenger and then they dropped again.

    Any ideas?

    Thank you

    Reported no data RIM failure I know... I've read.

    Did you do a restart of traction simple battery?

    With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

    If nothing, then:

    1. options > advanced > host Routing Table > Menu > register.

    2. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart

    If still nothing...
    3. return your books to your BIS service provider site.
    http://www.BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

  • BlackBerry service on device unlocked UK

    Hello, I have a unlocked blackberry mobile device (9000) and I would like to use the blackberry service. I use this unit for a project for the University and I only need this for 2 months. Can I connect to the blackberry service through the talk?

    I discovered on 3 supplier who is also the provider sim card I'm sure I can have the blackberry for 5 pounds a month service, but they can't guarantee if I'll be able to use the service blackberry because of the device is unlocked.

    Does anyone have an idea about it, how to use the blackberry service on talk?

    No guarantee, but I found an unlocked phone that runs happily on the 3 network.  I suspect that it covers the back saying that he could not work and suggest that you should really buy one of their phones.

  • E-mail settings blackBerry Smartphones Send for smartphone via service messages?

    Nice day

    Is it possible to send email to a blackberry phone settings via a form of service for the user to phone message doesn't have to configure it manually?

    We recently had to reinstall our Exchange Server and are now having to modify the e-mail settings on all our employees members of the phone, however, some of these members of staff are not in the same city that I.T. support and that the staff are not very literate computer/smartphone members, it will be difficult for us to guide them on how to change the e-mail settings especially if Autodiscover does not report the settings correctly on the phone and domain/server settings must be entered manually.

    A member of staff in particular, has a Blackberry curve 9300.

    Any suggestion will be appreciated as we would prefer, as well as in the future, be able to update phones with the necissary through a form parameters any service message rather than error prone manual intervention.

    Concerning

    André T. Dreyer

    OK... so the answer is, well, maybe. It will require compromises your safety ethic.

    A way of doing what you want to connect in the BIS users account on their Web of BIS carrier site and configure the email account it... the fact, of course, would require you to know the credentials of BIS users. Of course, that would also require that the carrier does have such a site... not all do.

    Another way would ring up the carrier users the identity of the user and the carrier agent to configure the e-mail account.

    If the employer provides the user devices such as service plan, then I guess the compromise of security required is lower because, technically, two belong to the company, not the user. But, if what are BYOD devices and/or the carrier account does she belong to the employer, then you'd be in essence hack on behalf of users to achieve.

    Good luck!

  • Not work of blackBerry Smartphones Internet Service

    Hi, I have just purshaced new Blackberry Mobile (Open) Dubai - UNITED Arab Emirates and its writes about this at & t, they've said that its opening and I can use it in any country a BB services.

    I would use the phone without a subscription to Blackberry serive, however, it seems that there is a serious problem in my cell phone.

    Usually you can use the internet service in any mobile here via GPRS, but my mobile problem is as follows:

    -Browser icon is not available and when I click on the switch application and then, browser, I get the following error message:

    your device does not currently have entries in the directory service configuration any browser

    I contacted my service provider in the country, and they told me that you don't need any subscription if you need the internet fair eyebrows and they suggested to go to the blackberry support center to solve my problem.

    I went to the support center and they told me that there are so many missing configuration in my blackberry and they didn't know what to do with my cell phone.

    I did a reset to my mobile, but this does not solve the problem.

    Is there anyway that I can solve my problem?

    I have the version of curve blackberry 8310 mobile

    Smartphone (edge)

    platform v.4.2.2.170 2.5.0.20

    Thanks in advance for your support.

    Mike

    michelmetry wrote:

    I have google updates and I have reached the following Web site:BB updates

    I downloaded a software called BB device software version 4.5.0 I installed it but nothing happened, how do I upgrade the firmware or the OS? Please guide.

    Hello

    you have all the information here:
    http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8300&thread.ID=6807

  • BlackBerry smartphones is browser Blackberry Blackberry Services

    I have a Playbook and want to increase its functionality by investing in a Blackberry smart phone. There are a few things I'm not sure and would appreciate advice from participants in the forum:

    1. The Blackberry browser automatically comes with the 9320 curve or is it only available if you pay for the Services of Blackberry?
    2. Are there other features (other than the Blackberry e-mail access and e-mail) that comes with the paid for services?
    3. If I connect a Blackberry Smartphone to my Playbook I'll be able to run applications smartphone installed on my Playbook, although there may be not be an equivalent app Playbook?
    4. What is the oldest version of Outlook that can be synchronized with a smartphone?

    Hello... and apologies for the late reply.

    climb45 wrote:
    The Blackberry browser automatically comes with the 9320 curve or is it only available if you pay for the Services of Blackberry?

    The browser comes as part of the core OS BB on the device, but depending on the level of the OS, it may or may not be able to operate without an adequate data plan subscription. Some (most recent) OS levels allow the browser to function very well via WiFi BB only, while others limit the browser race strictly via BIS (even when WiFi is the data connection only). Opera can be installed on the BB as a replacement browser and normally works very well when WiFi is available. Many 3rd party applications have parameters of configuration inside of them to direct the application to use BIS, BES, WiFi, etc. for their course of data... we must be sure to have the apps configured correctly to allow them access to a functional way, especially when BIS is not due to no data plan subscription.

    climb45 wrote:
    Are there other features (other than the Blackberry e-mail access and e-mail) that comes with the paid for services?

    See for general guidance:

    It is not quite fully updated for the newer operating system levels (see above re: BB browser), but it is generally reasonable to use.

    climb45 wrote:
    If I connect a Blackberry Smartphone to my Playbook I'll be able to run applications smartphone installed on my Playbook, although there may be not be an equivalent app Playbook?

    Other than BBM and SMS (in newer versions of PB/BB/bridge), I don't know any way to run, your PB, whatever your BB at all. On the BB, he has the ability to remote control of the PB (via Bridge of BB), but not the other way around as far as I understand. Since you will not subscribe bis, you won't have BBM anyway.

    climb45 wrote:
    What is the oldest version of Outlook that can be synchronized with a smartphone?

    See this orientation:

    • KB12268 Support for synchronization for BlackBerry Desktop Software for Windows

    It is not in itself a function of the smartphone... but rather the version of the desktop software that is in use.

    Good luck!

  • BlackBerry Smartphones BIS service indicator problem

    My carrier: DiGi Telecommunications Sdn Bhd

    Information model: Blackberry 8520 curve

    OS v5.0.0.1036

    Platform 5.2.0.104

    Free application memory: 81.9 MB

    Problem: Having a BIS service arise not from the 'edge' to every time "EDGE" lights up when the

    Mobile. Just upgraded to OS v5.0.0.681 a few days ago & found out of this problem. The

    indicator will be displayed after a traction battery or a manage connections setting to turn off

    & suite again.

    Hi and welcome to the Forums!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network

    (2) Service reference books

    • KB02830 Send the directories for the BlackBerry Internet Service

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you should contact your carrier for formal support.

    Good luck!

  • Smartphones Blackberry blackBerry service be disconnected Bold 9700 OS 6

    Dear Experts,

    I am facing this problem recently after upgrading to OS 6.

    Work, as Messenger work not can not browse the internet in 3G network, I used to get a blackberry symbol after the symbol "3G", but after upgrading to OS 6 sometimes the icon disappears & all the blackberry application stops.

    To solve the problem what I do is less managing the connection first shooting offline all the & after that restored all the connections. But this thing I continually get any suggestion to solve this issue will be very useful.

    Thanks in advance

    Samrat

    Hi and welcome to the Forums!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 2 and 3, each should result in a message to your BB to come):

    (1) If you are on VZW, dial * 228 and select Option 1. Dial * 228 again and select Option 2. If you are on another carrier, they may or may not have an equivalent set of options (Option 1 is "to program your phone" and Option 2 "to update your roaming function").

    (2) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network

    (3) Service reference books

    • KB02830 Send the directories for the BlackBerry Internet Service

    (4) batt Pull Reboot

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you should contact your provider of wireless services for formal support.

    Good luck!

  • Internet Smartphones Blackberry blackBerry service - not connected?

    Hello

    my black Berry internet service does not work. I'm on a vodafone contract and I plan blackberry in my contract, so it should work, but it keeps saying that it is not connected. Why is this and what can be done for sorting?

    any help would be thank you very much

    rich

    Hi and welcome to the forums!

    I suggest to run the diagnostic tests that will generate a log which you can discuss with your carrier. The link below describes the procedure.

    Thank you

    Bifocals

    9780 user guide

    1. On the home screen or in a folder, click the Options icon.
    2. Click connections and networks > mobile networks.
    3. Press on the key > diagnostic Test.
    4. Press on the key > run.

    View, send, or delete a diagnostic report

  • Smartphones blackBerry HELP: I can't receive not make calls, but internet and blackberry services work.

    My cousin gave me his blackberry that he bought in the United States, T-Mobile has been the supplier of services. I use the phone with excellent service in Austria, the claimant is Orange. I was going great but now its stopped make or receive calls.  When I try to make calls it displays "call failed" and used to take incoming calls or the other. I have internet with an excellent signal.

    Thank you very much for your help!

    jcjc2012 wrote:

    This is the message that appears: "you try to open a secure connection, but the server certificate is not approved: continue, close the connection, see certificate.

    I could not find the app you recommend to remove.

    Yes... it's probably different than what I guessed. Normally, however, who comes from the web browser... not while performing a call... the steps that led to the receipt of this message would be so important to understand if it has nothing to do with your problem.

    jcjc2012 wrote:

    What do you think about Smart Dialing or call except?

    Smart dialing in the + 1 country code, but Austria, where I live is + 43, I found, that's right, what I have to change?

    Smart Dialing could be causal... having developed a country code other than the one you are in would be wrong. See this:

    • KB20595 How to disable the smart Dial feature

    Turn it off or set it to your current location.

    jcjc2012 wrote:

    What do you think about Smart Dialing or call except?

    About the call to ban, to do something asked of me the password, but I forgot my password, possibility of reactivating the phone system?

    I'm not sure call him except password... my service doesn't have this feature. But it seems (to review some user manuals) that there is a required specific password and this password is provided to you by your mobile service provider.

    Good luck!

  • BlackBerry Smartphones Technical Service Spain - repair

    Hello
    I bought a device via a web supplier (Expansys), after 8 months, the device begins to restart randomly, when open the Maps (GPS), when shooting with flash. Has all the symptoms of an eating problem. I changed the battery with the same result. Also after each reboot the battery changed from 90% to 20% and in the next reboot back to 90%. Tried all firmwares, wiped the device and no solution found.
    Please I need advice to get the unit to the technical service. RIM said that the warranty is 1 year. EXpansys Don t pick up the phone after the first 18 days. Then he said I need to contact RIM and RIM is not to the assists.
    I love my camera, BlackBerry Bold 9790.

    Help, please.

    Luis.

    Hello and welcome to the community!

    Oh... I'm afraid that you are in a more difficult situation. You see, RIM offers zero first line support to end-users, including warranty... all support starts with the carriers, resellers and authorized service centers, all who can degenerate case RIM free of charge for the end user.

    Thus, the path of your support is not the RIM, unless you happen to be in an area with authorized service centers and your warranty conditions are such that you can use those. But, your place of purchase should be able to tell exactly how to use your warranty... so rather than let them out with telling you 'contact RIM', you must then press them for instructions regarding exactly how. As long as your dealer, they are responsible for providing you clear instructions as to what your warranty requirements are and how to use them. If all goes well they are authorized dealer... otherwise, you could be left in a situation with no warranty at all.

    In any case, you have no free path to work around all that is your formal chain of guarantee and support. There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

    It is also perhaps a few good reading here:

    But, overall, from your description, I would pressure the seller to provide clear documentation and accurate about exactly this that guarantee you advice, and exactly how you are supposed to use it.

    Good luck!

  • My touch screen blackBerry smartphones does not how to contact the customer for Filipino blackberry service

    help me get the contact number of the customer service of blackberry in the philippines

    Do a battery pull should fix your problem and prevent you having to make a phone call.  Just remove the battery while your phone is on and replace it a few seconds later.

    Let us know if that helps you.

  • BlackBerry Smartphones sending service pack?

    In the last 2 weeks, I realized that I was getting emails on my desktop and not on my "BOLD".

    Emails usually come in the long (1-3 minutes) before on my "BOLD" when they appear on my desktop.

    I solved the problem of "return service packs" of my camera. After that, the e-mails come and everything goes well for a week or so... i have done that now 3 times.

    Is this a common problem and something that I have to get used or malfunction any?

    Thank you.

    Hello

    You should not have to send the directories of service on a weekly basis.

    I would like to delete the e-mail on the Blackberry accounts. Do a battery pull, (see attachment).

    Recreate the accounts and follow these steps to register again with the network and send the

    service books.

    Thank you

    Bifocals

    Traction battery:

    No data will be lost when you do the following: remove the battery while the device is activated. Replace after one minute, let unit completely restart.

    Register:

    Go to options advanced options, host Routing Tables, click to enter. DO NOT CLICK on any list.
    Press the menu key and select sign up now.

    You will receive a verification message. Then go to email settings and send service directories.
    You will receive an email by account.

  • BlackBerry Smartphones Internet services bizzarely works not - help!

    Hello

    I have a Bold 9700 and basically whenever I am out of my home wireless network, my internet on my BB has stopped working. This was never a problem before, but now when I'm away from my browser, bbm and emails all stop working (although kik doesn't, oddly). I am pretty sure that this is not a problem with the signal, here where I am at the moment to adequate coverage and this has happened almost anywhere, I took it too. Not quite sure what went wrong and how there to remedy, but would like to have guidance that can be offered. See you soon!

    Yes, the BlackBerry logo

    On your home screen indicates you are connected to the required data BlackBerry for e-mail and other services other data functions BlackBerry like BBM and Facebook app, etc..

    I don't know why it's disconnected except maybe in some areas of low signal or data not?

Maybe you are looking for