BlackBerry Smartphones Internet services bizzarely works not - help!

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• Not work of blackBerry Smartphones Internet Service

  Hi, I have just purshaced new Blackberry Mobile (Open) Dubai - UNITED Arab Emirates and its writes about this at & t, they've said that its opening and I can use it in any country a BB services.

  I would use the phone without a subscription to Blackberry serive, however, it seems that there is a serious problem in my cell phone.

  Usually you can use the internet service in any mobile here via GPRS, but my mobile problem is as follows:

  -Browser icon is not available and when I click on the switch application and then, browser, I get the following error message:

  your device does not currently have entries in the directory service configuration any browser

  I contacted my service provider in the country, and they told me that you don't need any subscription if you need the internet fair eyebrows and they suggested to go to the blackberry support center to solve my problem.

  I went to the support center and they told me that there are so many missing configuration in my blackberry and they didn't know what to do with my cell phone.

  I did a reset to my mobile, but this does not solve the problem.

  Is there anyway that I can solve my problem?

  I have the version of curve blackberry 8310 mobile

  Smartphone (edge)

  platform v.4.2.2.170 2.5.0.20

  Thanks in advance for your support.

  Mike

  michelmetry wrote:

  I have google updates and I have reached the following Web site:BB updates

  I downloaded a software called BB device software version 4.5.0 I installed it but nothing happened, how do I upgrade the firmware or the OS? Please guide.

  Hello

  you have all the information here:
  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8300&thread.ID=6807

• BlackBerry smartphone wi - fi, appworld works not properly

  IM using curve 9300. Facebook and app world worked properly, it stoped working, suddenly. It says to connect to wi - fi while connected im and browser to work properly. When unplugged and removed battry and reinserted re appworld works... need a fix...

  Ahhh... that explains everything! Without a BB data plan, many services simply do not work. See for general guidance:

  • http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  Some plan service you have actually will determine what will and will not work. But, suffice it to say, that the any items specific to BB (including everything you mentioned) will not work without a good BB data plan. The fact that they worked for a little weird... sometimes there are just carriers awhile to catch up with people and stop the services that are not paid for.

  Good luck!

• Help blackBerry Smartphones! Mass storage works not even not load usb plugged!

  I just got my new bb "BOLD" of orange uk.

  and there is a problem, when I plug my phone into the usb port on my mac.

  I showed the clock for 2 seconds and return to the normal screen.

  no charge, no questions asked for mass storage.

  check my memory all that setting is correct.

  Also tried it on my pc, charing and can synchronize with DM

  But still cannot be used as mass storage.

  Why? who has the same problem

  I'm crying here, also the pocketmac works do not with my "BOLD"...

  pls help

  Hi and welcome to the forums!

  You may be better served to resolve this thread and open a new forum in the Blackberry MAC one.

  I'm sure that you will get more MAC expertise and specific answers.

  Thank you

  Make sure that the following options are set on your BB:

  WE window Media Card

  Encryption NO

  WE support mass storage

  Auto activate when connected YES

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• Internet service provider could not help send emails in Windows Live.

  Windows Live has been works well for a few years, but now I cannot send emails.  Verio is my Internet provider and they couldn't help me.  They seem to think that it is a Windows problem.  I can receive ok.

  Outgoing smtp is my web address.  Port is set to 25

  Your web address is set to smtp.address.com (note the smtp prefix)? (Verio Outlook instructions, can be changed for Live Mail - http://supportcenter.verio.com/KB/questions.php?questionid=507). It depends on what account you have, etc...

• BlackBerry Smartphones mass storage mode does not, help!

  so I have my micro SD card in my bb, I have the mass storage mode on, the card holder, compression enabled and auto enable mass storage mode when connected so that a prompt. I downloaded blackberry Desktop Manager to put videos and music on it and like, but when I select the music category in the bb desktop it says I need to activate via the connected device mass storage mode. I activated, I formatted it, I fixed it, all combinations of the four choices on the options of memory on my phone. I also chose enable usb peripheral storage mass on my phone when its plugged in, but it says that my card device and media are already in use.

  I also put media card in my MMC/SD slot on my computer and nothing comes up as a storage device or anything. No removable disk found for him. the light comes on, as she recorded the card but it's not come as what it is on my computer.

  help would be appreciated,

  Josh.

  Hey cloud9n,

  Welcome to the community of BlackBerry Support Forums.

  What BlackBerry do you currently use?

  Also have you tried going through all the steps described in this article? www.blackberry.com/btsc/KB19717

  What version of Windows you are currently using as well?

  I look forward to your reply.

• BlackBerry Smartphones storm 9860 BBM works not

  Hi, I tried to implement the BBM on my new 9860 but he shows welcome in Blackberry messenger, such as a title and nothing else on a blue screen. How do I move forward from here?

  Hi Army25

  I recommend that you connect to a Wi - Fi network
  And see that you have solved the problem
  Since the signal may be this slow lyrics.
  Try it.

  Kind regards.

  • Answer you like me? You want to THANK? Click
  • If it was the SOLUTION click on "accept as Solution!

  #4LL   #ichooseBlackBerry10 @Gutijose14

• BlackBerry Smartphone Internet browser works is not on my 9700.

  Out of the blue today my browser just stopped working.  My camera no longer works.  Tried the camera in case of problems and managed to make it work temporarily by putting my finger in front of the flash but that only allowed me to take black pictures so I think that the lens is struck down.  I can't live without the camera.

  But I can't live without the browser.  I get the message unable to connect to the internet please try again later

  I can always download fromblackberry app world apps, play the music of my apps, use applications.  receive email, bb messenger works. Send SMS etc. I can connect via wifi or network.

  I tried to clean the cache, make the diagnosis of the mobile network, battery pull.  running out of ideas

  Any help would be appreciated.

  I am in canada and my provider is fido.

  Hello and welcome to the community!

  There is a current major outage... official information are available here:

  • http://www.rim.com/newsroom/service-update.shtml

  From my experience, this affects BIS, BES and all services that depend on those (BBM, email, AppWorld, web browsing, application access to the data from the internet, etc.). Troubleshooting specific issues during this interruption may be unnecessary.

  Once the fault clears, if things are not yet flowing for you, try the following steps:

  (1) registry HRT

  • Homescreen > Options > Advanced Options > host Routing Table > (it matter little what line is current) > sign up now

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you!

  See you soon!

• BlackBerry Smartphones Internet works is not on my "BOLD"

  For the last 3 days I have not received emails and could not connect to the Internet, even when I'm home with my turned on wifi. I still get calls and text messages. Please help, thanks

  Follow these additional guidelines:

  (1) registry HRT: (OS5) home screen > Options > Advanced Options > host Routing Table > Scroll to any input line and > press the Menu key > and then click on register now. If you have a device OS 6 or 7 OS, look at options > device > advanced > Table host routing, etc.

  (2) Service reference books: Article ID: KB02830 how to send service directories to a BlackBerry Internet Service account. http://www.BlackBerry.com/BTSC/KB02830

  (3) with the BlackBerry device under voltage, remove the battery for a minute, and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  (5) now return to 1) mobile.blackberry.com email of installation as shown above and follow.

  I hope that will move things again for you!

• BlackBerry Smartphones Desk top manager does not work on my computer please help

  I downloaded the software and installed and when I open it up to the top of the custom program work I found a troubleshooting on the forums and tried and it did not work for me. I don't know what to do short of calling rogers. Can someone help me on I am running windows XP

  I found a post that finally worked for me and was able to get all the .netframes GONE and went up the installed DM6 followed this post

  http://supportforums.BlackBerry.com/T5/desktop-software-for-PC/help-rim-desktop-exe-no-debugger-foun...

• Help with calendar with Outlook sync blackBerry Smartphones to all appointments will not sync...

  I'm not a great tech, but I have some skills good enough for a girl, if I say so myself... but I'm so frustrated... I need help.

  This is my first public post... So I hope that I give all the information but who will help, if I missed something, please let me know.

  Here is some background info:

  I have a BB "BOLD"

  I use it NOT on a company (network)

  I sync my bb with my dell

  Windows Vista (UGH!)

  Outlook - Version 6.0.6001 Service Pack 1 Build 6001

  My calendar and my contacts are the most important reason, I have a bb

  My contacts are FINE

  My schedule is a MESS

  I have 2 separate email addresses work well my bb... For the purposes of his post, I will refer to them as

  [email protected] and

  [email protected]

  When I do appointments in my work calendar, I do one of 2 things to get all my appointments on the BB

  Plan my gmail as a participant in the designation address or

  Prior to the appointment to my gmail from my work email address

  When I make an appointment directly from my BB I do it by selecting Menu > new = my default settings of the account gmail under the 'send '.

  BB News:

  When I'm in the calendar and select > Menu.Options > calendars > I have 3 options

  [email protected] who has (518 entries)

  Default device that has (157 results)

  [email protected] who has (429 entries)

  When I go to the Menu > Options > Advanced Options > Services > (CICAL) by default is [email protected] , it shows that I have options to select my Gmail or my .mac address

  That is the problem - it did not used to happen, and I frankly did not know that my backup was messed up so I don't know how long this is happening.

   

  When I sync with Outlook

  There are only 518 appointments that are synchronized

  I can't get the other 157 (defect of the unit) + 429 (mac) to sync with my outlook

  Can someone help me to get them all on my gmail calendar? or in my outlook so that I can then sync back with the BB

  I will not sync my bb with my mac

  Here's what I tired:

  • Yelling at the computer
  • Yelling in Spanish at the BlackBerry
  • ignoring the two
  • I stopped myself to throw both of them against the wall.
  • 

  But seriously

  I put the BB Desktop Manager to perform a one-way synchronization > bb to outlook = NOTHING only synchronize gmail

  I changed the (CICAL) to my mac address and synchronized = NOTHING - only synchronization gmail

  I am at a loss and would appreciate any help.

  Hello

  We will remember and then on MAC records.

  Outlook contains records of 158 of the associated Gmail Calendar.

  The calendar by default folders must be cleared and restored to the associated Gmail Calendar.

  The Blackberry associated gmail calendar resulting will be then synchronized with Outlook to add the former default records

  resulting calendars synced to Outlook and Blackberry.

  Reading this, I propose more than once. Method 3 is what we do.

  Let me know, tomorrow, what questions you have the procedure so that we can ensure we succeed.

  KB16063 Unexpected results occur when syncing with a BlackBerry smartphone that has several CICAL service records.

  Let me know how it goes!

  Thank you

  Bifocals

• Suddenly blackBerry Smartphones BBM Voice Chat does not work on Bold 9900

  First of all, I got wifi bars on my phone.  It is also on my home network and networking.

  My phone is fully updated and I use BBM 7.0.1.23

  Question:

  I can not access to voice chat BBM. I always grey Bard at the top right of my status that says: "cannot establish your voice chat connection."

  Anyone can offer assistance in this respect?

  Thank you in advance for all those who answer.

  Concerning

  Dan

  Hello!

  With a network carrier signal strong, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones Internet Email can not be activated (grey button)

  I was able to use the Internet e-mail accounts, before installing the BES (by chance) on my BlackBerry Bold 9780 v6.0.

  After performing a factory reset and wiping my BB, (to get rid of BES), email no longer works.
  When go to configuration--> account--> Internet e-mail account--> I can not enable e-mail accounts (activate the button is grayed out), or I can remove them.

  A few things you can do...

  (1) registry HRT: If you have an OS 6 device, look at options > device > advanced > Routing Table of hosts... etc. Go to any entry here and press Menu > save now.

  (2) refer the Service directories: KB02830 send the directories for the BlackBerry Internet Service

  Finally, if none of that works, the from your BlackBerry browser, go to this address: mobile.blackberry.com

  On this page, select Communications, then send and choose the type of e-mail (Yahoo, Gmail, other, etc) and go to your email it configuration.

  I hope that will move things again for you!

• The blackBerry Smartphones "Internet e-mail account" option does not not to the BB Bold 9780

  I have a new BB Bold 9780 bought a month back. I package unlimited BIS and should be able to set up 10 e-mail accounts, I think.

  The problem I have is with the "Internet mail account" option in the accounts of e-mail in Setup. When I click on this option, nothing happens. The option does not meet my click.

  I know I workaround for configuration through some links e-mail account in internet and I have already set up my account gmail via the link. I would, however, have the option to add a new account via my mobile itself.

  I suspect that the problem is due to an incorrect update / failure "Email Setup Application". The version I have is 6.10.0804.1543

  Is it possible to get this updated program? or to get the option "Internet mail account" working in my BB?

  I'm unable to remove the program through the management of applications, as the DELETE option is not present.

  Thanks in advance.

  Concerning

  Damien samba

  Hey sugeshsahadevan,

  To solve your e-mail configuration problem take a look to the workaround that is described in this article: http://btsc.webapps.blackberry.com/btsc/KB26055

  Thank you.

• Stereo Bluetooth blackBerry Smartphones Plantronics Voyager 855 will not work with the curve 8330

  Greetings!

  Finally got a blackberry case, it's the only thing sprint has that synchronizes with my mac.  I already love this phone in every way except one.

  My plantronics headset travel stereo bluetooth (with a2dp and avrcp profiles that correspond to the phone) does not work when you listen to the music/tv/video. He worked very well with my motorola and samsung phones, so I don't want to give it up.  Plantronics tells me that the device should work with this phone model. The whole is described on crackberry as compatible.  I can have conversations on the headset in stereo, but no matter what settings I have change / disconnect the battery / re-pair of headphones I still can't make it work. Is there a setting I can change in the phone other than encryption that will solve this problem? Sprint could not help me.   I hope you can, so I do not get this phone.

  I appreciate any instructions

  Thank you

  far ahead... a soon!

  Well, I love my blackberry even more now... In more recent versions of Pandora, Slacker, Radio Companion, etc., you can go into the options and select bluetooth or turn on bluetooth in the context menu.  This did not work very well in previous versions or did not even exist in Pandora.  I continued to try newer versions and now all three programs I tried to work reliable with bluetooth stereo.  So I left my blackberry on the other side of the gym until I realize he had disappeared and he has not yet cut.  Hoping soon too SprinTV updated!  Thank you for we hear on RIM HERE! AND still much faster than the iphone. Cheers!