BlackBerry Smartphones BlackBerry Storm (the first one) stops after the start of the synchronization

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• Display driver stops after windows starts (code 43)

  I bought the Pavilion 17 - f002sm and instaled Windows 8.1 on it... and now, every time I start the computer, Device Manager indicates that the display driver has collapsed because it reports an error (code 43)... Please help me because im going out of my mind with that! I downloaded the driver from this site, I got this error, and on the site of AMD, he had the same problem... is the graphics card AMD RADEON R7 M260... in the Device Manager I have an another display driver - Microsoft Basic display adapter, I thik these two are in conflict... I don't know...?

  And another question, is possible to install windows 7 to this laptop? In the store guy told me that it is not possible, but I am skeptical

  Thank you!

  Hei.

  Thaks for the advice... I solved the problem... it wasn't easy... first I had to reinstall windows 8, first I had to install radeon r5 and then I had to install r7 if I wanted it to work... I used the everest program to search for info on the device and searching the Internet for drivers... so it was a nightmare to find the druver wireless... I hope that you will download the real drivers for this laptop on your site...

  Thank you.

• BlackBerry Storm 9530 smartphones crashed or something when I tried to install the new OS

  Hey,.

  I recently picked up a blackberry storm 9530, who has been sitting on the counter for about 5 months and decided that I wanted to use it. I got it all together upward through my carrier (Verizon) and it has been working perfectly for the last 2 weeks. However, today, I tried to update the software version of the device with the Blackberry Desktop Software and something happened. The update process was almost complete and he got in a process that says something like "Reconnecting to JVM" or something like that. Then another window pops up saying them was a mistake with the AppLoader or something and he said to disconnect and reconnect my device and then click Retry. I did about 3 times before I decided that it wasn't going to work and clicked on the Cancel button and abandoned the update. Now my phone won't turn properly. whenever I press the power button all the buttons on the bottom will be light and then the LED on top lights up red for a while, then the light turns off and the keys will blink again, and then the light, ect ect. Sometimes when I press the power button and leave it alone for a bit the flashing stops and the screen will remain black but the little loading symbol, but nothing will happen. At the moment he made the small thing of loading for about 30-40 minutes of solids and nothing happens. I read a few other posts and all the other problems seem to be resolved by the connection to the computer and fixing one way or another using the Blackberry Desktop Software, however when I plug my Berry in my computer it is not yet recognized as a device because it is busy to restart or what he does. I have no idea what to do and problems will arise for me if I don't have a phone to get their hands on people. Please help :/

  First do the following:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

  If necessary, follow these steps:

  http://www.BlackBerryFAQ.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe

  I hope that those of you give a screen white with a few small icons and "507".

  Then proceed as follows:

  Try following the instructions in the first post of the thread below.  Download and install the OS referenced to your PC and install it by following the instructions (do not use DM).

  http://www.BlackBerryForums.com/General-9500-series-discussion-storm/219900-latest-OS-9530-5-0-0-808...

• BlackBerry Smartphones Blackberry Media Sync continues to display 'Please connect a Blackberry smart phone' when the Blackberry Storm is connected to the PC

  About a 2 months ago when I would like to connect my (the first storm) blackberry storm to my computer via the USB cable supplied with the phone, I was able to transfer music from my computer (itunes) to the blackberry via Blackberry Media Sync with no problems (open Blackberry Media Sync, connect blackberry to the computer via the USB port and screen Media Sync would change so that I could sync to the blackberry storm music). I didn't even have to install Blackberry Media Sync in December 2009

  But now after I connect my Blackberry Storm to my computer, the screen of Blackberry Media Sync does not change and continues to display "please connect a Blackberry smartphone. I tried these tips I found online:

  1.) several reboots my computer (windows vista)

  2.) update/reinstall Blackberry Media Sync, then by restarting my computer

  3.) reconnection from blackberry to the computer, then open Media Sync

  4.) Open Media Sync first and then connect the blackberry to the computer.

  5.) installation BlackBerry USB and Modem drivers (even if I can't find the USB driver for it under the Universal Serial Bus Controller when I check in the Device Manager when you go to control panel – system and Maintenance – Manager of devices, but I found a v2 COM4 and COM5 RIM virtual serial Port when you select "devices by connection" under display in Device Manager) or are RIM Serial Port virtual v2 COM4 and COM5 drivers I'm looking for?

  6.) go to Options (on blackberry) - memory and make sure Media Card Support, Media Transfer Protocol (MTO) and Mass Storage Mode Support are resolved on 'On', the encryption Mode is set to 'None' and mass storage Mode Auto activate when connected, it the value "Prompt" although I tried to 'Yes' as well. It says I have 785 MB of memory space of the unit out of 879 MB total memory of the device and 7.1 GB of free space on a total of 7.3 GB of Media Card Media Card.

  None of the above tips and troubleshooting tips worked. I also checked the Blackberry technical solution center but I've not found anything there that has contributed to the other. I found discussions forums online, including issues of people with 'blackberry media sync cannot connect to the device' pop up, but I have not had this pop-up. The Media Sync screen remains just the same as if I never connected the blackberry storm to my computer in the first place even if my blackberry storm recharges via the computer.

  Is there something that I miss or have not yet done? What should I do?

  Too bad. I went to a Verizon store and they me remove the battery and turn the blackberry. Worked like a charm and I can now use Media Sync.

  Also told me that I need to update the software of the phone blackberry using Blackberry Desktop software (I have version 4 and need to update to 5) and make sure to choose to back up files when you are prompted during the update or you will lose all files, the media and info saved on blackberry.

• BlackBerry Storm 9530 Smartphone problem. Stop on battery full

  Hi, I have a storm 9530, which works well for me for a little over a year now. Then one day my phone started to close in on me in the middle of any kind of use. To be more precise, if I'm on the phone to make a call, I can not longer than 10-20 minutes before my phone stops on me on a full battery. It will be 100% then when I start to do things like make a phone call, or do some texting for 10-20 minutes as no stop, using an application any for more than 10 minutes, basically any kind of prolonged use and my phone stops on me. Then it will begin to restart and sometimes it turns on but then will have only 20% of battery or other times it will not start even back up to a battery pull and to be plugged into a charger. Now I have my phone almost always on a charger whenever I need to use it and it gets really annoying that he stops all the time. The phone does become hot at times when running these applications, music, phone call etc... What happens here? Turned my phone that has hurt? Should I just a new battery? I am running v5.0.0.328 (Platform 4.2.0.128). Help, please!

  .

  Hi and welcome to the Forums!

  All diagnoses that you mentioned are possible. But additional tests are needed to determine who is correct. I suggest you find a correct battery known - preferably a friend with the exact model BB you have that does not have these symptoms. Piles of trade. If the behavior follows the battery, then the battery is the cause and you should get a new. If the behavior remains with you, then your BB is the cause... but what part of the BB is still to be determined.

  To know what part of the BB is originally, there are several possible diagnoses processes, by what you can spend. Specifically, you need to isolate if the problem is hardware or software (e.g., conflict 3rd party app). To determine that, the cleaner is to completely replace your device OS with a new fresh copy and abandon all add-ons. Then begin to challenge the Add-ons, leaving enough time to use between each installation of the add-on. Once the returns of behavior, then, you know your culprit.

  Hope that helps!

• BlackBerry Smartphones Blackberry Media Manager NOT working for Blackberry storm (wont install on the computer)

  Hello 2 months ago, I got a Blackberry storm. Its a good phone, but I have a problem that would do much better. When I try to install the Office Manager, everything installs without count Roxio Media manager. It gives me an error and cancels the installation of Roxio and continues with the other stuff. I really want to transfer Photos and videos from my phone to my computer and vice versa. Please tell me what can I do to install the Media Manager to get the work of the unit. I do not have the installation CD, I downloaded it from the blackberry website. The English version WITH media manager and I even clicked Custom install and made sure that he had the intention to install it.

  My error is:

  Error 1402.Could cannot find the key:

  UNKNOWN/ComCtl3.CoolBar/CLSID

  Make sure you have sufficient access to that key, or contact your support personal.

  Which means that I have to do?

  Hirokotzu wrote:
  Thanks for the help, I followed the advice and it worked until I dragged things on the blackberry, now, all my photos are not found or all of my music that I set as ringtones. Could you tell me how to solve this problem?

  Can't find directly on the BB or through the Windows drive letter?

  Hirokotzu wrote:
  my computer recognizes Blackberry1 G: USB driver and Blackberry2 in the "driver" F: drive and I tried both, but nothing happens.

  Nothing happens... what means? If you, as you said earlier, dragged thing here, it is something, isn't it?

  Hirokotzu wrote:
  BTW I've just updated my blackberry using the Office Update to a new version. Where should I drag my ringtones too and pictures etc?

  Oh dear oh dear... it's never a good idea to try to do several things at the same time. Now we will never know who is truly causal... Here's what I propose...

  1. Untether
  2. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  3. See if you can see all that through the device file Explorer
  4. Restart the PC
  5. Re-same and see if the discs are all properly visible through Windows

• Smartphones from blackBerry Storm 2 (9550) synchronization of Contact with the Desktop Version 5.0.1.18 and Outlook 2003

  I just took my Blackberry last week and now in train to synchronize my contacts and have problems. I put the desktop software to replace the device to Outlook. That's why destroy all contacts on the device.

  All my contacts are sorted the name, first name. By examining the details of the synchronization (before it actually applies), I see that all the contacts on the camera original should be deleted (it's good!). But I find that some of the contacts are ignored and will not be added. In addition, some family names are now given names, and vice versa. When I have a John & Cathy'sname and a surname of Jones (for example), John is added as the first name, & is added in the middle and Jones is added under the family name. Nothing after the & is ignored.

  Is there a solution to this problem of synchronization? Are there better synchronisation software out there?

  Thank you

  Dwyne

  In talking with the Blackberry expert at the local Verizon store, I find the problem and the solution in the following way:

  Using the example "John and Cathy Jones '... The sync software looks at the name of Outlook in the format of "first-name vacuum vacuum-name last-name '. So when white was found during the synchronization, it assumes the & is the name of way and he picks up the last characters to the family name. I had to fix all my names "JohnCathy Jones" or "John & Cathy Jones". Two of these formats properly synchronized. However, the synchronization software does not care what is in the field of 'Society' Outlook, all characters are synchronized.

  Problem solved.

  Dwyne

• Smartphones from blackBerry Storm 9530 screen is black, no response, even after the Os re - install

  Hello.

  It's just a few months because I bought a second hand BB storm 9530 on Ebay.

  the phone was perfect for 1st 2 months... recently, few days back when I took my phoone out of the Holster, the screen was black but the backlight is turned on... I've done a few handfuls of battery and it seems to be ok,

  then he started to get worse, even after that the battery does no display on the screen, it was the dark night (except for the backlight).

  I started to get desperate, I reinstalled the operating system 5.0.0.32 8, it seemed to be ok for a few minutes, then back to the drawing board. I reinstalled the same version of the OS for a couple of times, but the screen did not show what either. not even the OS loading screen (the first one). I tried downgrading etc... no use...

  the phone shows no signs of improvement.

  Since my phone has not left any warranty, I don't know what to do.

  Please advice me what do.i yet tried loads the operating system using the AppLoader.exe

  I'm out of options.

  I am a resident of kerala, India.

  all my work related emails are merged with my BB... so, any help would really be appreicated.

  Thank you very much!!

  Shiv

  I agree.. is not sound like a problem of software for me, but rather the LCD needs to be replaced.

• BlackBerry Storm smartphones - delete all entries in the calendar?

  Is there a way to delete all the entries in the calendar?  I had the storm and had a sync error Outlook.  Since then, I had a lot of duplicates.  Is there a way to erase everything?

  Thank you!

  If you encounter errors in your calendar or address book on your BlackBerry and you want to delete the entire address book (or calendar) base on your BlackBerry, follow the instructions below. Make sure that you have a good copy of your calendar or Contacts, because this procedure will delete all the calendar entries or entries from the address book on your BlackBerry.

  1. open the Desktop Manager on your PC.

  2. open Backup/Restore > advanced.

  3. in Advanced Options, you will see a split pane screen. Left pain is what happens to save on your device and the right is a list of the existing databases.

  3 select right your address book database (or your Calendar database), and then click the arrow in the Middle pointing to the left. This will copy the information on and prepare it for the backup.

  4. once the backup is complete, click the button Clear down to erase, and then clean up the database of book full address (or calendar).

  5. once it is finished, it will ask you if you want to save the backup that you created, say you Yes and check the device to make sure that the address book (or calendar) has been duly cleared out. Now, Resync the necessary contact details and you should be set to go.

• BlackBerry Blackberry Storm Smartphones - does not light (red light)

  Hi all

  Recently, I dug my Blackberry Storm out of his box and tried to use it again. Unfortunately, it not light.

  I can plug it into my computer (Mac) and the red light comes on. He will stay on until I open the Blackberry Desktop Manager how the phone starts a cycle of rebooting. Every now and then it stops on a symbol of the battery with a slash through it (are there no battery in the phone), but the second, I try to connect to it via the Blackberry software it restarts again.

  I tried the JML encoder or whatever his program called and every time it tries to connect to the phone, the phone restarts.

  This is as far as I know:

  Carrier: Verizon

  Phone: Blackberry Storm (to 2008)

  Computer: Mac

  Program: Blackberry Desktop Software 2.4.0 (Build 17)

  My phone is out of warranty and since he began to send me in trouble in 2009 I switched to Android. I've never had a problem with Android, so I forgot to go back and see what was wrong with my Blackberry. I hope someone can help out me. I can't really 'take to verizon' because their solution is swap out today just for a working one, but since it's out of contract. / warranty, they will tell you simply throw me. I live in Los Angeles, perhaps someone someone actually knows phones Blackberry of PATCHES. I know it's a new idea.

  Thanks, I hope someone can help!

  In your situation, a 507 is actually a good thing... 507 means that the BB has no OS installed in it, but at least it turn on now.

  I don't know how do to recover it through MAC... all of the stuff I know applies to the PC. You might find some MAC-specific help in our MAC-specific forum:

  • supportforums.BlackBerry.com/T5/Desktop-Software-for-Mac/BD-p/blackberryformac

  Everything what I've heard, none of the stuff to get over this is for MAC, so if you have access to a Windows PC, you can perform the following procedure, which removes as "automatic" search/download OS that fails on your MAC and replace it with what you control:

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install to your PC, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  4) remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  (5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Problems with my Blackberry Storm blackBerry Smartphones

  I just bought a new Blackberry Storm Verizon about a week and a half. I really wanted to get one when they came out first, but a lot of apps from third party that I used all the time on my Motorola Q were not available for the storm. After waiting this long I decided to go there and get one anyway and test it. Much, I love the storm and the concept, Blackberry (storm) and very in deca. I used a Motorola Q for the last 3 years and could do almost everything I needed with it. Why make things too hard and try to be an island intrinsically Blackberry?

  Problems I see with Blackberry and storm:

  1 JAVAScript does not work correctly. I have installation of webcams in my office and at home that runs Javascript and they work perfectly on my Q using the browser Opera Mobile, Skyfire and IE. On my Storm, I tried to search for it a Blackberry, all three modes of emulation, BB, IE and FireFox and none it will display. (Note: I also tried the bolt and Opera Mini, the cushion of numbers does not work in Opera Mini, he types lower case letters).

  2. software remote access connection is another nightmare. I could use on my Q software VNC FREE remote access to my office or home computers. For the storm, the ONLY option I can find is simply a paid for the program.

  3. the third-party apps. There are very, very small number of third-party for the Blackberry Storm applications (and seems to be the Blackberry in general). Is Blackberry so hung up on themselves that they will not be open and allow the sellers to fill the big gaps they left with their product (s).

  4. I can't access to my college email address located on Microsoft Outlook Live via a web browser or email on the BB.

  Here are some of the problems that I have seem to have with the BB. Too bad I don't like Windows, I have to say it works and third party apps are lacking and simply do not work. Apart from all this, I'm really doing my job as a storm for me, because I love the technology involved with him.

  A gleemer of hope, thanks goodness PDANet has finally released a beta for the storm. He was the biggest reason that I would not get a storm originally was to be able to connect my laptop to my smartphone.

  It seems fitting that BB is trying to keep their technology wrapped so that no one else can fill in the gaps that they leave, because if it was easy to do, then there will be tons of other apps out there that would work.

  darkcyber, sorry, but it seems that your post was missing in the middle of all the others.  If you go through the other posts, you will actually see that there is a lot of help here and there clearly are a ton of people who use it.

  1. now then, remember that BlackBerry phones are not the same as the Motorola Q (which was running on Windows Mobile, if I remember correctly).  JavaScript works, but you must make sure his tour on and you may need to change some settings other.  I can't remember where I saw it, but someone has posted a message on the use of their Storm for the display of the webcams.  They said something about having to adjust the parameters of port and udp (sorry, I have not myself this configuration and therefore do not know exactly how do).  Use the search option and you might be able to find the post.

  2. Secondly, it is once again a difference between BlackBerry and Windows Mobile software or Palm OS.  Be happy that you have found a program paying to use.

  3. This can be your impression, but believe me, there are apparently struck for BlackBerry - in thousands tons.  Try to check the new BlackBerry App World and for other programs, check BPlay, MobiHand, Handango, and various other app stores.

  4. do you have a BIS account set up?  You must configure a BIS account and set up your College email there.

  I hope that some of these things will answer your questions, or at least points you in the right direction.  In the future, try to use a more descriptive than 'Problems with my Blackberry Storm' title because that will probably draw more people.  And if you get no response, it means one of two things happened - your message is simply missed, or nobody has an answer to your question.  If so, feel free to go back.  Do not react with the message you left as what makes no one want to answer at all (I did because I'm nice and felt bad that the original message had not been addressed, but I know others here who could see this answer and simply walk because of this response).

• BlackBerry Smartphones Blackberry Storm 2 (9550) Telus - will not update

  I tried to update to update my Storm 2.

  TELUS said there is a de.32.712 update but when I try to update it starts and then tells me to check my internet connection and try again.  Of course, retry does nothing.

  I tried it on my laptop and I thought that was the problem.

  I moved from Northern Ontario and I now live in Toronto.  WHAT IS THE PROBLEM?

  I changed my phone number.

  I now have my desktop hooked up and the same thing is happening with an ethernet connection.   Therefore, it is not the internet.

  I was able to install the latest version of Desktop Manager.

  It starts to back up and then has a problem.   So the next time that I supported first.  When I went to upgrade, he wanted to back up again, but I unchecked it.  He immediately said that I had a problem with the internet connection and try again later.

  I have a dictionary on my blackberry right on the device memory.  Dict. MS to execute.

  I wonder if that's the problem.   I thought it was the laptop mass storage device problem, but now I see that does not work on my desktop also.

  Yes BB Storm 2 Telus Canada

  Using the Desktop Manager 6

  Able to backup on my computer manually.

  Unable to upgrade to the latest OS

  Hi Jane,

  Sorry for the delay in responding.

  As web-based charger does not work, I would suggest doing the following:

  1. go to https://www.blackberry.com/Downloads/entry.do?code=02A32AD2669E6FE298E607FE7CC0E1A0

  2. download the software of the device for your BlackBerry Storm 9550 5.0.0.712

  3 install the software and tap on finish once he did install.

  4. navigate to the location where Loader.exe is installed. The default location is C:\Program Files\Common Research In Motion\AppLoader.
  5. start Loader.exe. The Application Loader Wizard window opens.
  6. when the Communications Port selection window opens, select a PIN number for one of the BlackBerry smartphones connected to the personal computer. Click Next.
  7. the Application Loader Wizard opens the selection of the Application device. Select any other languages or applications in the selection window, and then click Next.
  8. click on Finish. The BlackBerry smartphone will be improved with the appropriate software.

  Let me know if you have any other questions.

• BlackBerry Smartphones BlackBerry Curve 8330/BlackBerry Storm dilemma

  So I'm a college student and it was just time for a new cell phone and I wanted the BlackBerry Storm. I lived with the case on a particular site that he had a lower price than the initial price. So I was filled out the contract and the end decided, it may be cheaper to get another phone. (Well, I didn't decide it, but it's not the point)

  To remedy this, I'll and checkout the BlackBerry Curve 8330. I'm filling out the contract and I can't seem to achieve the process that it is basically about the same price as the BlackBerry Storm with all the features that are added to the end. I so go ahead and get it.

  Afterwards, I do the calculation and finally realize... "HEY!" For the price, that I might as well have stuck with the BlackBerry Storm'.

  So now, I just wonder, until I myself beat too if there is no reason to fight. Is the BlackBerry Storm really good or I'm better off the coast with the BlackBerry Curve or is it important? I really want to a new touch screen phone and I liked the look of the Blackberry Storm. Not to mention that I think the curve is old enough right. Although I don't like the curve. Then Yes.

  Any input will be greatly appreciated. I just joined just to ask this question so I hope it was worth.

  Thank you.

  Welcme to frums

  Here is the link to the STORMforums - http://supportforums.blackberry.com/rim/board?board.id=9500

  I have the 8330 and love it! Played with a storm friends - not impressed. But it was when they first came out.  They have a lot of knots that I have heard are getting worked.  A friend on the forum has one, so I don't know that it will give you an update!  ((he got a Christmas present))

• Smartphone BlackBerry storm 9350 ocasianally restarts

  Is it normal that my Blackberry Storm restart itself? This doesn't happen all the time, seems like once a month or more, and while it is sheathed. How will I know it's "restart" while it is holstered? Usually, I unholster to control the time, as I did today and it has been restarted. My O.S. is 4.7.0.148. I had this problem before with the previous OS (. 75), not a big deal, but a bit irritating when to call out or something, wait until the reboot is complete. Had "quickpull' installed, but deleted because there may be other problems. Wait until the next OS comes out to stop the random reboots?

  One thing about VZW (and all CDMA carriers, I think) which is known to improve reboot situation is to detach the SIM card. It doesn't help anything, and reboot to mitigate it. I know it from my own experience.

  Good luck!

• So sad blackBerry smartphones not WiFi on Blackberry storm 9500

  So sad to know that there is no WiFi in my blackberry 9500 sotrm, it's so boring and UN acceptable than in the last storm model, there is no Wifi, it's so weird the world is moving on the internet and WLAN is so common, and everyone wants to stay connected to his network LAN or WAN , through its accesspoints and I can not find WIFI (Wireless LAN) in the blackberry storm 9500. I can't believe this

  If you are still in the first trial of 30 days, return the phone and one to two months of waiting for the Storm 2.  This should have WiFI.  At least it's a poe of world with GSM compared to most Verizon is CDMA one is not compatible with anything else in the world.

  See you soon

  Glenn