BlackBerry Smartphones Blackberry Touchpad problems/Messages

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• BlackBerry 10 problems with list of calendars and Google Apps contacts

  Hello world

  First I did a search but the results that are returned are all either outdated (using ActiveSync) or does not work for me (CalDAV and using the client to add a default account).

  I have a free Gmail from Google Apps (e.g. @companyname instead of @gmail) business account and the difficulty to get the calendar and contacts. I had no problem adding my regular Gmail account and that synchronized all emails, contacts and calendar list, but the Google Apps account will only add to my @website account, but not the calendar or contact list.

  Can someone help or direct me to a thread that I might have missed?

  Thank you!

  Oh, I'm sorry... I missed the word 'free' on your first post... you have free Google Apps and not paid Google Apps... As far as I KNOW, only paid accounts still get ActiveSync:

  • KB33798 10 blackBerry Smartphone displays the error message "Service for account is not available, access should be available soon a 403 error" when you try to integrate a Gmail via Microsoft ActiveSync free

  Therefore, you must configure via IMAP, you have to first of all make sure you activate via the Gmail webmail interface. According to the KB above the BB10 Assistant should be able to configure correctly, without having to provide advanced details (after you activate your Google account to IMAP, of course).

  Good luck!

• Exchange blackBerry 10 problem

  Hi guys

  I have an outsider free Google business email account which works very well on a lumia 620 with wp8 for messaging push exchange.

  When I try to configure the exchange activesync on the q10 account I get a message saying that the credentials are not valid (everything is valid even if...), or something of the sort may not process your request please try later when I turn off ssl.

  Now BIS happened I really need the facility to push my Google account offers (for my field) but can't seem to make it work!

  He seems to be trying to use the certificate of authentication (SSL) to my email address and not google... what she tells me on the certificate... maybe I need to enter the exchange no username as [email protected], but in a different format?

  Any help is greatly appreciated!

  Well, I can tell you that I have now integrated into my Z10...

  • 9 free Google @Gmail, all EAS accounts
  • 5 Google accounts @company.com (Google Apps paid subscription), all EAS
  • 1 @hotmail, EAS Outlook.com account
  • 1 Yahoo.com IMAP account

  So, I know with certainty that EA via Google can work on a device BB10. What you call looked like Google Apps, like 5 of my friends, who all work perfectly. However, you also said ' excluded free Google business email account ", which I presume is maybe not the same thing, and perhaps therefore falls into the same category as other free (for example, @Gmail) accounts.

  For free accounts, it was necessary to integrate the device through EAS before a specific cut-off point to receive services of the EAS. After this point, if it was built before that point, it can be integrated to this same device through EAS forever (for example, as a result of a WIPE, OS reload, etc.). But, if the account was not integrated with this specific device before the cut-off point, then EA is not available and never will be... only IMAP will be available, as well as Mac OS x Server and CalDAV.

  For more information, please visit:

  • KB33798 10 blackBerry Smartphone displays the error message "Service for account is not available, access should be available soon a 403 error" when you try to integrate a Gmail via Microsoft ActiveSync free

  I sincerely believe that, based on that KB, who have fallen you into this category... had integrated you via EAS before cutting, you may do so now on the same device. But, if you have not done before cutting, then, you are now limited to IMAP, Mac OS x Server and CalDAV.

  Good luck!

• How to receive as net.rim.blackberry.api.mail.Message When listening for incoming sms?

  There are 3 types of ways to listen for incoming sms in the following link:

  http://www.BlackBerry.com/knowledgecenterpublic/livelink.exe/fetch/2000/348583/800451/800563/What_Is...

  All those who receive the javax.wireless.messaging.Message for further processing.

  I need to check the priority of the message received, which is only available in net.rim.blackberry.api.mail.Message and not javax.wireless.messaging.Message.

  Can someone guide me to get the net.rim.blackberry.api.mail.Message When listening for incoming sms?

  Thank you.

  Net.rim.blackberry.api.mail.Message is actually for mails not for sms

  Press the button Bravo thank the user who has helped you.

  If your problem has been resolved then please mark the thread as "accepted Solution".

• Satellite P300-1 year - Touchpad problem with AC adapter / CC

  I have a laptop Satellite P300-1 year and from the beginning (two weeks)
  I have a touchpad problem: it will not immediately responsive and the pointer shakes when pressing the key. Very often, it freezes for only one or two seconds.

  It's VERY annoying. A USB mouse works perfectly.
  I tried to reinstall the drivers of the ALPS, tried Synaptics ones, just try Windows Vista drivers: no way.

  Now, I found the reason: this question is present only when the laptop is powered by the AC adapter / CC.
  With the battery, the touchpad is perfect.

  I contacted Toshiba Service and thay said that they do not change the AC adapter if I don't mean before a full system restore!
  Is it not more simple just try with a new adapter and then only, if the problem persists, try more drastic procedures?

  Anyone had this same problem?

  > I contacted Toshiba Service and thay said that they do not change the AC adapter if I don't mean before a full system restore! Is it not more simple just try with a new adapter and then only, if the problem persists, try more drastic procedures?

  The point is that your laptop should be always verified using the Toshiba factory setting.
  Why? Because the ASP wants to make sure that this issue is not related to a software problem (compatibility problems with applications 3rd part). Software problems are not covered by the warranty.

  In addition the ASP will always recover the laptop before the verification of the pieces of equipment to malfunction. Therefore, you should always back up your data from the HARD disk until you send the laptop to check.

  I recommend you to reinstall the operating system using the Toshiba recover disc and then check if the problem appears.
  If yes you can contact ASP and could provide all the necessary details for only one technician.

  Good bye

• Computer will not start at the top. I was first getting a 'file problem' message on nv4_mini.sys. After finding that someone else had...

  Computer will not start at the top. I was first getting a 'file problem' message on nv4_mini.sys. After finding that someone else had the same problem and I responded went to try the solution but then started to get the message that the file: \windows\system32\config\system is missing or corupted. Have tried to do where I could start up in safe mode and cannot. Tried to boot from the installation CD, but when I try to make the system recovery and choose the system to recover nothing happens. This isn't regarding the password. I have a Dimension 4500 XP sp3

  Hi BrianJ641,

  Follow the steps in the article.

  http://support.Microsoft.com/kb/307545

  Note: When you are prompted to type the administrator password, you can type if you set the password. If the administrator password is blank, just press ENTER.

• Phone smart BlackBerry Smartphones had a problem connecting to the server - 8520 new message

  No emails received from a few days ago. I tried to configure the wizard's original e-mail accounts and got the message appears on the header of the message. Have you tried restarting pop battery without success. Also, during another attempt to implement email message "your connection to the mobile network is turned on, but you are not in a wireless coverage area. came. Subsequent attempts gave me the message "device had a problem..." ». Checked my wireless connections and everything is nice and connected. Messenger of Blackberry etc. everything works fine. Phone worked fine until a few days - ideas please.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones HELP! problems with text messaging? for blackberry bold 9900

  I just got the phone today and I have a problem!

  On text messaging, I try type but it comes up with a long, narrow bar instead of a rectangular shape, and I don't see what I'm typing!

  Then I go back and I CAN see, but it goes back!

  I can't delete texts and I can't see all of the messages with each person.

  AND. My Network DOESN'T work?

  Help, please!

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

• Display of emails from Smartphones blackBerry upward in Messages and folders of my e-mail account. How to elimate the problem?

  New to Blackberry of Motorola Q. is there a way to have my emails sent just my mail instead of messages and e-mail folder?  . Also, is it possible to separate the missed calls from other messages. Thank you.

  All emails will be go to the main folder of Messages. You must hide the email from specific folders and ignore them. Highlight the icon, then press Menu (left of the trackball) > hide. Then press Menu again and make sure that ALL DISPLAY is disabled.

  To delete the missed calls from your Messages, press the Green dial button to go to your call log > Menu > Options > Call Logging = NONE.

• BlackBerry Smartphones blackberry 9530 problem with message boards and forums.

  browser show some areas or leave the forums. Another browser is the answer? suggestions?

  Thanks, that did the trick.

• Emails from Smartphones blackBerry, pines, text messages disappears from the device

  Hello

  The TEXT from emails, pine, keep disappearing from Bold 9900. Device is connected to a BES server. Device has been replaced and account re-created on the server but still happening. No idea why and how to solve the problem?

  THX

  Hello and welcome to the community!

  Since you're on BES, you really should work with your BES admin... they have a lot of things and it is possible that they apply an expiration that you aren't aware of the control.

  Otherwise, here are some tips to use:

  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

  Good luck!

• Your device blackBerry smartphones had a problem connecting to the server

  I have a Bkackberry Curve 9300

  T-mobile phone operator

  Knology is my internet

  OS 6 is underway on the BB

  What is the problem with my phone now? Usually, I get the error "this application has encountered an error and cannot continue" I want just my email in return. For the most part, I get "your device had a problem connecting to the server.

  I hope you can help.

  Kelly J

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact TM for formal support.

  Good luck!

• BlackBerry Smartphones - untrapped exception error message: webkit shared instance unavailable: null

  I was browsing a website via google when the page is empty and the above message came. I can access is no longer browsing the internet on my blackberry just got the message.

  I don't know if I'm on track to restart MDS connection service, after looking at the help sections? Only problem is that I have not the slightest idea how to do this.

  Interestingly, I can still access my facebook and ebay apps just won't use google or internet browser.

  Any help much appreciated.

  Hi mollypiper

  Welcome to the Forums of the BlackBerry Support

  Have you recently installed a new application on your device? If you then uninstall or undo the changes that you did before this error appeared on your device. Also, try these steps and see if that helps:

  1 - Save your pocket computer.

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 remove and return your Service book

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Expect an enrollment message arrives in your Inbox for each e-mail address you have.

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Or you can call your service provider for further assistance. Try it and tell us.

• BlackBerry Smartphones untrapped Exception error messages

  Hi nGuys,

  I was sent an email with a large attachment with it and now I can't access my emails or send texts?

  Whenever I try, I am presented with this error message: -.

  "Eception exception: java.long.array Indexoutofboundsexception' and an 'OK' button."

  When I click this, (in the vain hope that everything will be OK from here in, it disconnects from the app and I'm at square one!)

  That's why making the phone useless.

  When I contacted Blackberry support, it says that he does not know of "Eception exception: java.long.array Indexoutofboundsexception'?"

  Little help would be greatly appreciated: -.

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  trevorburdett wrote:

  When I contacted Blackberry support, it says that he does not know of "Eception exception: java.long.array Indexoutofboundsexception'?"

  That's an interesting statement... exactly how did you get that? As in, who did you call? RIM offers zero support to front line for BBs... only via the escalation of a carrier can you receive free support from RIM. You go through your carrier?

  Good luck and let us know!

• BlackBerry Smartphones Email account problems

  Hi, im depserate for any advice that can help with this problem... I have a Blackberry 9000 and it was working fine for a month or two... One day, it restarts and my email accounts have disappeared from the home screen. I had set up and only 3 of seems now works now. It doesn't have its own icon, but messages appear in the messages section.

  If I go to the e-mail set up, need me is no longer on the page that he used which was page accounts to delete or change my email accounts. He directs me to a page with new users, which if I say I'm already registered, or a user existing, who, if I try to log in with one of my email accounts still say details are bad and need to check.

  Any help would be appreciated.

  Thank you

  Orange UK?

  If so, try here: https://bis.eu.blackberry.com/html?brand=orangeuk