BlackBerry Smartphones can access not again e-mail server POP of CompuServe.

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• Phone blackBerry Smartphones can access. Need to reset to factory default.

  My 8330's "m" key no longer works, and I need to enter my password, so I can't access my phone. I have everything backed up via the desktop software, and now I want to do a reset of the phone, and then restore the settings so that I can make outgoing calls and access my phone book and e-mail.

  Is there a way to make a phone hard reset (i.e. to factory default) so that I can access my phone again? Any help appreciated. I'm willing to try anything, because my phone is essentially useless for anything other than incoming calls at this stage.

  Hi and welcome to the Forums!

  As full a long time that you have made a backup of your data, you can use this procedure to reset your BB to the default settings (at least for the currently installed operating system, that is).

  • http://supportforums.BlackBerry.com/Rim/Board/message?message.UID=269661#U269661

  Good luck and let us know!

• BlackBerry Smartphones Can does not change the signature block on my internet mail from my Pearl

  The signature block on my email says "Sent from my Verizon Wireless Blackberry".  I would like to add my name and email address, but the text is not editable on the Pearl.  Does anyone know how to change this?

  Verizon Wireless Customer Service has been able to explain the problem and solve it.  For those interested here it is:

  BlackBerry Internet Service provides functionality to auto-connect to new users that does not require a user name and password.

  The user must click the settings icon to email on the BB and then click on the link create username.

  Once the username is created, you can go to www.blackberry.com/go/vzw and change the signature options.

• Some of my videos blackBerry smartphones can be sent by e-mail and some may not

  I have the email or MMS option some of my videos but others the only option I have is to send via bluetooth.  Why is this?

  And the size is the same thing?

  Because the size limit is about 3 MB

• BlackBerry Smartphones Can t receive / send e mails more

  I n t able to send or receive emails for the last 36 hours, and I'm abroad!

  I had the same problem for 4 hours 3 days ago, but the problem itself sorted after restarting the mobile.

  What have I done wrong?

  PS I get a clock next to my e mail that I try to send a red cross...

  You can manually switch to another mobile network?  Go to Options > Mobile network and see if you can do a manual switch to another carrier.

• BlackBerry Smartphones can do not leave a message app?

  I was wondering what a pleasure it would be b to have an application that allows you to leave a message (as the voicemail... Sorry I can't come to the phone.) but not allowing someone to leave a message... something like that out there?

  nabisco_12 wrote:

  leave a message (as the voicemail... Sorry I can't come to the phone.) but not allowing someone to leave a message...

  Hello

  Let me rephrase your need:

  If I call you, you hear me something ("Hey I'm not here, do not leave a message '), but you don't want to leave me a message.

  I think that this must be configured in your account at the level of your carrier. This is not your mobile phone, it's on the servers of your operator.

  (@sdgardne: I told you I could read minds!)

• BlackBerry Smartphones Can does not remove a ringtone from my phone

  I recently sent and save a ringtone on my phone memory card (8330).  However, I realized that once I saved it, the ring has failed.  When I go in the media, my ringtones, select the ring type and tries to remove it - I get a message that says "File system error" and will not delete the file.

  Is there another way for me to delete it?

  Help, please!

  He worked at JSanders!  Thank you!

• BlackBerry Smartphones Can does not interrupt Wireless Sync the torch.

  Can't cut the torch contact wireless sync or address book.   Want to synchronize Microsoft Vista 7 - given Outlook with the torch, but cannot stop the wireless on the torch in function.   Tried everything!   Anyone have any ideas?

  Activate and disable the data Wireless Organizer synchronization of

• BlackBerry Smartphones can access in standby mode

  I just bought a Curve 8330 last week. Like it, but the mute has stopped putting the unit in standby mode. It seems doing nothing now. I have perhaps inadvertently pushed the toggle button up as the mute. Don't know why it would turn off. Has anyone else had problems with this? Any suggestions?

  You can try to reset the unit? With the device on, just remove the battery for 30 seconds and replace it. After restarting the device, try using the sleep button

• BlackBerry smartphones can not navigate some Web sites

  I'm at my wits end. My wife has a curve, and using his blackberry, I can access my banking information online, followed by the parcel on the sites, to check all shipping.  On my Pearl, I can access sites, but I can't get my cursor in the areas of entry numbers.  I am making sense?  I tried to activate everything that I can enable... y at - it something wrong with my phone?

  The curve came with a newer version of the operating system of the factory. You can try to upgrade the operating system on your bead to a newer version. If you are using a version of another carrier, you will need to delete or rename the file vendor.xml, otherwise it will not be installed.

• How can I change my outgoing mail server but keep the same email to send?

  Hi team,

  I have a new job and a new e-mail address of work, I now work for a charity in Australia, so I have an [email protected] address to my email.  Its all good while I'm at work, but the technology that put in place said when I'm at home, I need to use my own mail server outgoing (its optusnet so I'm at work).  So my question is how to keep my [email protected] outgoing e-mail address?

  When I try to send an email, I get the window that says optusnet... will not send the email and I can choose my other outgoing servers (iCloud or gmail) in a list, but when I change to one of these options automatically change the e-mail address sending the e-mail.

  As I said I work for a charity and the nature of some of my emails and requests, it is important that sending email looks official so it's kinda a problem unless I am limited to only send emails during work hours while I'm physically at work - which is not really going to do it for me.

  Any help or advice would be greatly appreciated.

  Have a nice day

  void

  You can access your work e-mail account via a web interface (browser)? If so, you can use it as who would use your work email of course.

  I don't know any other way at home, it's your ISP servers that carry your email and they don't recognize another provider.

• BlackBerry smartphones can not access e-mail, internet or BBM

  Hi, I think I have a problem similar to the previous posters... my mother gave me her blackberry tour when it improved and I had unlocked it (from a cell in Sasktachewan provider) so that I can use it for my move to Dubai.  In Canada, I was able to use the voice, SMS, email access and BBM... through FIDO.  I couldn't see any internet icon so I hadn't any data plan.   He paid for everything.

  I had a working VISIT before and was able to access the voice, SMS, internet, BBM... that's the difference between enterprise blackberry (which I suppose is available only for companies) vs the Blackberry Services (Email or social networks) for personal use?

  When I moved to Dubai, I pulled the FIDO sim card and got a (Yes... sim card "du").  Then, I paid for and activated my blackberry services (email / BBM) However, when I tried to configure my email account, I got an error "your device had a problem connecting to the server.  I tried pulling out the battery, to register using the Advanced Option, host of routing, register online at du.blackberry.com and when I try to register there, I get the message that says that my device cannot be registered and to try to register through the advanced options and if it does not contact my wireless provider.

  A technical support person come back to me and said that my blackberry service is related to my previous provider wireless (FIDO) and I had to call FIDO to get the PIN out.  I did this and FIDO said that he has been released.

  I tried to repeat the previous steps for registration / establishment of email and I still get the same errors.

  Initially when I got the sim card, they have enabled a social account of blackberry for me and it wasn't what I wanted so they it disabled.  I wonder if somehow my camera is actually saved with, but in terms of bad... so that's why I can't access email / bbm service.

  Thoughts?  I'm kind again on the whole cell phone thing and not a techie so please be explicit.

  Thank you!

  Cindy

  chilkootcindy wrote:

  It is perhaps a silly question... and not to diminish the value of the forum... but is there a number to blackberry people can call?  It would be really nice to talk to someone who knows the phone knows what could be the problem (it took two weeks to tell me that I had to call my other provider wireless to the Canada to release the phone from FIDO blackberry service)

  Cindy

  You can, but with a fresh incident support of approximately $49US by.

  Otherwise, your mobile operator with which service you should intensify your call to support technical level RIM.

  The 9630 is not okay to operate on, without some configuration real depth and even then it may not work well. You will need to follow the directions in the initial post of this thread linked below, and instead of Tmobile or ATT, you're going to need service books for the.  It's not easy.

  http://www.BlackBerryForums.com/General-9500-series-discussion-storm/180267-unlocked-storm-t-t-Mobil...

  My best advice... because I've done this before... is to get a non-CDMA device that works perfectly on, as a model 9700 or 9780 or 9900. Not the 9630, 9650 models.

• BlackBerry smartphones can not access email POP3 with Blackberry, but works fine in other e-mail clients

  My company recently moved hosting of emails to a new dedicated server (with Lunarpages - www.lunarpages.com).

  We have normal, ordinary POP3 e-mail accounts that is accessible through any regular desktop mail client (Outlook Express, Thunderbird, etc.)

  I put one of these accounts successfully on my Torch 9800 last week and had no problem. Yesterday I deleted this account in order to demonstrate to a co-worker, how to add a new account, and I could not add a new account by using the same parameters since.

  This isn't a problem of carrier or to a particular device (tried on several media and several BB devices, all without success), but it's a specific problem Blackberry. It is limited to my dedicated server as well, not all servers hosted by Lunarpages.

  I know I put the correct settings in the account name, e-mail server, etc, because this worked on my flashlight and the same settings continue to work correctly with other phones and email clients.

  I suspect that there is some kind of disagreement between my server and BIS. Can anyone suggest what the problem could be here still, or even who I should talk to? My service provider is unable to help because it is not specific to them and my Lunarpages server provider is completely baffled. Please, any suggestions are welcome!

  Problem solved.

  If someone needs to know, http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB11036 describes the IP addresses that must be unlocked in order for the BIS interact with a mail server.

  However, DO NOT included on this list has been 74.82.80.0/24, another server RIM, I discovered this morning had been blocked by my server. This list has been updated end of 2011, so I guess they changed things since then. Anyway, once I unlocked which will, everything works now.

• BlackBerry Smartphones Can not put in place a personal e-mail account. I have only option to activate a company account

  Hello.  I've worked for a company and access enterprise server needed to receive e-mails from company on my Curve 9330.  When I need is more capability, I called my provider, Sprint and cancelled my plan Enterprise Server and was able to set up a personal email account.  I need to recharge the phone to the default values and now when I go in the installation program to configure a personal e-mail account I only get the option.  When I select the email icon I automatically join in a sign 'no active account' and wonder of my enterprice account activity by providing an email and a password.  I don't have these and my personal e-mail id and password do not work.  I looked through the forums and follow the suggestion which has not solved the problem.  I also called Sprint and confirmed I have more company on my account/plan, in addition to checking with my local cable/internet provider that they do not cause the issue.  I rebooted the device 3 times today and have not made any progress.  Any help would be appreciated.  Thank you.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should contact your mobile provider for official support... but, this time, not only ensure that BES is deleted, but the BIS (BlackBerry Internet Service) is active, this is necessary in order to have personal email accounts on your BB device (as well as many other owners of BB services).

  Good luck!

• BlackBerry smartphones can not get my mails now

  Hi I hope someone can help I took out my memory card Sunday and battery to load pictures on my pc only not so its something to do with it, but I had no email since I have 2 accounts im bring on my pc I've tried to take the battery out and the thing send message im settins lost there at - it a problem with blackberry earlier

  Hello!

  If it's show "gprs" then it means that your BlackBerry Internet Service (BIS) plan got off.

  I recommend that you should contact your service provider to activate it again, so that you can begin to receive your mails to return once again.

  I hope that solves your problem!

  If your problem has been resolved then would you be asked to click 'Like' and accept as a 'Solution' that other advisors is not invest more of their time on this Message.

  Thank you.