BlackBerry Smartphones can do not leave a message app?

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• BlackBerry Smartphones BES do not reconcile all messages

  Hi all

  We have a BES 4.1.4.15 in our workplace. reconciliation works well, but some messages are not balance correctly.

  It's always the same type of messages: reading reports, reports of non-delivery and EXCHANGE INTERNAL messages (by internal I mean those sent by users in the same exchange server).

  When read us about outlook or delete them, they mark as read or deleted on the BB. If read us IT the BB or remove them ON the BB, it removes Outlook.

  all other messages are working properly. even for contacts, calendars, etc...

  can anyone help.

  Thank you

  This will explain a lot about balance and hard deletes
  KB04863 - final deletion of e-mail messages in Microsoft Outlook do not reconcile with the BlackB...

  in a link above the KB in case you missed it
  KB04853 - how to turn tough cuts on the BlackBerry Enterprise Server

  I also changed the size of the status messages to 1000 and he cured 99 percent of our problems.
  The performance hit and increase the RAM is almost zero in the box of BES.

  Check also double feature:

  Make sure that combine wireless is enabled. Sometimes switching that off, save it, then turn it back on.
  Messages - Email reconciliation options-
  Remove the mailbox and Pocket,
  Wireless reconcile = Yes
  Conflict = victory of mailbox.

• BlackBerry Smartphones Can does not change the signature block on my internet mail from my Pearl

  The signature block on my email says "Sent from my Verizon Wireless Blackberry".  I would like to add my name and email address, but the text is not editable on the Pearl.  Does anyone know how to change this?

  Verizon Wireless Customer Service has been able to explain the problem and solve it.  For those interested here it is:

  BlackBerry Internet Service provides functionality to auto-connect to new users that does not require a user name and password.

  The user must click the settings icon to email on the BB and then click on the link create username.

  Once the username is created, you can go to www.blackberry.com/go/vzw and change the signature options.

• BlackBerry Smartphones can access not again e-mail server POP of CompuServe.

  This week, CompuServe moved their customers to a new mail server, "pop.csi.com" on the standard port 110.  We managed to update all our other e-mail clients to use this server without any problems.

  However, any attempt to add a new email account using the interface web, is blocked by Blackberry web site tell us there is a problem and an error to connect to this server.  The deal climbed to CompuServe informs us that all other clients do not experience this problem, the problem is due to a problem with the Blackberry.  Of course, that the error of Blackbery said call "CompuServe".

  So any ideas on what's going wrong here.  Is there a DNS entry that Blackberry is using the old CompuServe or they have not updated their routing tables or what?

  How can we get in contact with a technical support person who can track?

  Please help, we have a number of these blackberries that have become unnecessary at the moment.

  Ah Ah... the trick is to put in a 'false' email account to begin, IE. [email protected] and then to let it fail and ask you the real parameters, rather than letting "detect" the Compuserve account settings.

  Works perfectly! Thank you!!!

  

  Helen

• BlackBerry Smartphones Can does not remove a ringtone from my phone

  I recently sent and save a ringtone on my phone memory card (8330).  However, I realized that once I saved it, the ring has failed.  When I go in the media, my ringtones, select the ring type and tries to remove it - I get a message that says "File system error" and will not delete the file.

  Is there another way for me to delete it?

  Help, please!

  He worked at JSanders!  Thank you!

• BlackBerry Smartphones Can does not interrupt Wireless Sync the torch.

  Can't cut the torch contact wireless sync or address book.   Want to synchronize Microsoft Vista 7 - given Outlook with the torch, but cannot stop the wireless on the torch in function.   Tried everything!   Anyone have any ideas?

  Activate and disable the data Wireless Organizer synchronization of

• BlackBerry Smartphones BB primer not after installing the app...

  Today I installed an application and when you restart it, it used to just restart... The blackberry screen lights up with the progress bar and when progress reached about 75% bar phone becomes black and again reboot... I tried removing the battery and hook the charger but all with fix nothingness... Any help would be appreciated...

  I was not able to start the BB in safe mode but found far from delete the app via the Blackberry Desktop manager application load Wizard using... Phone works normally now...

• iCloud want to remove my iphone 5 but I can't not leave me with my e-mail password and need help

  iCloud want to remove my iphone 5 but I can't not leave me with my e-mail password and need help

  Welcome to the Apple community.

  If you don't remember the password, reset it to...

  iForgot.com

• BlackBerry smartphones can not send or receive e-mail messages

  Cannot receive or send emails on blackberry - message reads "eception exception DSSMA (5): 2 invalid state.

  OK the email on laptop - how I grind

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry smartphones can not open my blackberry messaging

  Hi, I can't open my blackberry Messaging. If I restart
  it, I can open it. But when I want to search for contact by
  type the name of the contact, and then it's all of a sudden not
  work. It will not. Just from not moving and when I press
  the 'red' button, it goes back to the menu. But when I
  to open my blackberry messaging, it cannot. I have
  really need someone help cz it's urgent, please respond as soon as possible. Thank you.

  Since you just upgraded it, please try to remove instead and then reinstalling BBM fresh and clean. Make sure you first backup (locally) your contacts:

  • KB20554 How to back up and restore the BlackBerry Messenger contacts list

  Also, if you are a member of any group, you save them as well by using a selective backup of Desktop software:

  • KB12487 How to save the BackBerry smartphone data using BlackBerry Desktop Software for Windows
  • KB03974 List of database for the blackBerry smartphone

  Good luck!

• BlackBerry smartphones can not connect to Internet / locked message screen

  Hello!!

   

  I have 2 questions that I hope someone can answer.
  

   

  #1), I have a unlocked new Curve 9300 OS5, checked with my cell phone provider to make sure that everything was compatible before I bought it. My cell phone operator's cellular consumption and their internet settings etc is the same as AT & T, but I am not able to connect to the internet. The phone I bought was a phone that has been configured for use with AT & T. My operator tells me that Blackberry phones are the only phones that they were not able to get to connect to the internet, all other phones that they have had no problem with, nice huh?  I do not understand why Blackberry phones, even those which is suitable for AT & T does not connect to the internet via cellular consumption, even using the same codes, or what you like AT & T, or so I thought. Someone, can someone help me to understand this or put me in touch with someone who can, I think Blackberry would learn this so that the problem can be solved, I know several people who would have liked to have bought Blackberry phones, but decided to not not having heard about my situation.
  

   

  Locked screen message #2). I watched the video and followed the direction, made several times to ensure that I was not missing anything and I still can't display locked message to change the message resolved to plant in my message. Any thoughts on this problem?
  

   

  Thanking all in advance for your time and your help.
  

   

  Heidi
  

  #1) to connect to the Internet with a BlackBerry, you need to have a BlackBerry plan data. Without this, you will get no data service, apart from a few wifi on a BlackBerry Smartphone services.

  (#2) you are sure that the device is 'new '? That the message is displayed on the lock screen?

• BlackBerry smartphones can not get incoming messages in Facebook

  I'm unable to receive incoming messages in the facebook message box. The messages are giving, but I can't receive. Ask for help!

  Hi and welcome to the forums!

  KB27993 Facebook for BlackBerry smartphones is is more updated of the new RSS

  «On some occasions, that the Facebook® for application smartphones BlackBerry® is therefore more updated news FEEDS even when a manual refresh is complete.» Users of blackBerry smartphones who not know this problem may be able to view existing comments or other profiles of FaceBook® friends".

• BlackBerry smartphones can not receive text messages

  My blackberry pearl deletes my messages text before they are read. Can anyone help?

  Hi and welcome to the forums,

  You have 64 MB of memory total on your device. You sent that you have 0bytes free.

  15 MB of free space would be regarded as a minimum.

  Most people close the applications by pressing escape or the red button. This does not close the applications.

  Each application has an option close. For example, if you are in the calendar, press the menu key (spotted) and scroll down to the bottom close is listed.

  One when you're done using the browser, press menu and options, select cache operations,

  Delete all categories and press ESC it will clean the browser cache.

  Select the memory clean option on the BB. Go to options, security, memory, cleaning, activate it.

  The BB will now clean up the memory when idle for 5 minutes.

  Links attached to manage memory efficiently.

  Thank you

  Bifocals

  How to qualify for low-memory situations on the BlackBerry smartphone

  How to maximize space and power battery life on the BlackBerry smartphone

  Lack of memory according to the free file on the status display field

  http://www.Blackberrycool.com/2008/07/BlackBerry-Tips-BlackBerry-memory-management-video/

• BlackBerry smartphones can not reconcile messages when Sync

  I can't get my brand new Blackberry Curve 8330 and Outlook to reconcile messages when I sync.  Everything else (tasks, calendar, Contacts, etc) synchronize but not my e-mail messages.  As a test, I used my Blackberry to send an e-mail to test one of my e-mail addresses to another.  I received the message on my Blackberry and removed.  When I got home I connected my Blackberry on my computer and synchronized, but the message was always in my Outlook Inbox (in other words, that it had not been deleted), and there was no message sent in the sent box.

  Setting my Blackberry e-mail indicates Wireless reconcile as 'On '.  The problem is maybe that my home office is in a dead zone.  But if my Blackberry is connected to my computer, why should this serious?

  When I go to Desktop Manager and click Synchornize, "Balancing the Messages" box does not seem to be verified, but the program won't let me check it out.  Can someone help me?

  Hi and welcome to the forums!

  Go to options advanced options, host Routing Tables, click to enter. DO NOT CLICK on any list.
  Press the menu key and select sign up now.
  You will receive a verification email. Then go to email settings and send service directories.
  Some models like the Curve 8330 and Pearl require connecting carriers BIS site
  via a PC. You will receive an email by account. a test to see if the problem is resolved.

  If you do not know the site of BS of carriers, send me the name of carriers.

  Thank you

  Bifocals

• BlackBerry smartphones can not send messages or make phone calls

  My BB torch worked fine earlier, but there is an hour, it just stopped.  He has connections and bars, until in the Connections window bit. I tried it turn on and off as well as to take out the battery after it's off to reset.  I tried to remove all of my old conversations in the phone as well. I can still connect to the internet on this topic very well.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your provider of wireless services for formal support.

  Good luck!