BlackBerry Smartphones can access in standby mode

Similar Questions

• Phone blackBerry Smartphones can access. Need to reset to factory default.

  My 8330's "m" key no longer works, and I need to enter my password, so I can't access my phone. I have everything backed up via the desktop software, and now I want to do a reset of the phone, and then restore the settings so that I can make outgoing calls and access my phone book and e-mail.

  Is there a way to make a phone hard reset (i.e. to factory default) so that I can access my phone again? Any help appreciated. I'm willing to try anything, because my phone is essentially useless for anything other than incoming calls at this stage.

  Hi and welcome to the Forums!

  As full a long time that you have made a backup of your data, you can use this procedure to reset your BB to the default settings (at least for the currently installed operating system, that is).

  • http://supportforums.BlackBerry.com/Rim/Board/message?message.UID=269661#U269661

  Good luck and let us know!

• BlackBerry smartphones, what exactly is Standby mode?

  In a quest to figure out how to activate the stop screen when I want to, I found the sleep mode, what exactly does.  All the manual says about it is to press mute to switch to standby mode, but does not say anything on this subject.  "Sleep mode", what exactly?  He always give me alerts calendar and phone calls and other alerts, or is he basically disabled?

  Jesse

  The standby mode is just a low power state to conserve battery power. He closed the backlight and screen and does not meet the presses until do you wake. Your notifications, phone calls, etc. are not affected by it.

  The case serves the same purpose: it has a magnet that is detected by the phone to put it to sleep. If you go to the notification / ringtone profile settings, you will notice 2 different setting: off the case and in the case.

• BlackBerry Smartphones can access not again e-mail server POP of CompuServe.

  This week, CompuServe moved their customers to a new mail server, "pop.csi.com" on the standard port 110.  We managed to update all our other e-mail clients to use this server without any problems.

  However, any attempt to add a new email account using the interface web, is blocked by Blackberry web site tell us there is a problem and an error to connect to this server.  The deal climbed to CompuServe informs us that all other clients do not experience this problem, the problem is due to a problem with the Blackberry.  Of course, that the error of Blackbery said call "CompuServe".

  So any ideas on what's going wrong here.  Is there a DNS entry that Blackberry is using the old CompuServe or they have not updated their routing tables or what?

  How can we get in contact with a technical support person who can track?

  Please help, we have a number of these blackberries that have become unnecessary at the moment.

  Ah Ah... the trick is to put in a 'false' email account to begin, IE. [email protected] and then to let it fail and ask you the real parameters, rather than letting "detect" the Compuserve account settings.

  Works perfectly! Thank you!!!

  

  Helen

• BlackBerry smartphones can not navigate some Web sites

  I'm at my wits end. My wife has a curve, and using his blackberry, I can access my banking information online, followed by the parcel on the sites, to check all shipping.  On my Pearl, I can access sites, but I can't get my cursor in the areas of entry numbers.  I am making sense?  I tried to activate everything that I can enable... y at - it something wrong with my phone?

  The curve came with a newer version of the operating system of the factory. You can try to upgrade the operating system on your bead to a newer version. If you are using a version of another carrier, you will need to delete or rename the file vendor.xml, otherwise it will not be installed.

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!

• Access to blackBerry Smartphones can not in my BlackBerry ID

  I tried to access my BlackBerry ID for over a month
  but every time I get this message "Unable to connect to your BlackBerry ID account"
  I tried to connect with my computer and he entered, but this isn't the phone I really don't know what the problem
  can someone help me please

  Hi Ibrahim73

  Welcome to the Forums of the BlackBerry Support

  Please refer to this Base of knowledge about your issue, also make a backup of your device, because ultimately you will have to follow # 2 of the workaround in this Knowledge Base:

  KB28212 "Unable to connect to your BlackBerry ID account" or "Impossible to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7

• BlackBerry smartphones can not access twitter

  Hello, this is my first post. I've been away for the weekend, now I'm home and even if my phone says that it is connected to wifi... it will only show old messages twitter yesterday. I can access the internet, so I guess that cannot connect.  If I try to message etc, it says I don't have a dataplan... but it worked perfectily up to now.

  can anyone help?

  You are connected to WiFi?

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

• BlackBerry smartphones can not access the Hotspot browser on Bold 9900

  I recently bought a Bold 9900. Unlike my older 8520, this phone is an option to choose between browser and browser Internet Hotspot. I followed ' options > device > advanced system settings > push browser "and there is no icon for the browser. Then I did some R & D on the net and found out that the 7.0.0.261 OS does not have this feature. Instead, it passes to the browser or Hotspot on its own depending on what kind of service you are using that is to say whether a Wi - fi or BIS. I just want to know who is this thing, OS 7.0.0.261 true or there is something wrong with my phone. And if something is wrong, what can I do about it? Pease reply someone...!

  What you read is true.

  New phones BlackBerry will choose the browser type for you on how you can access the database.

  See you soon.

• BlackBerry Smartphones Can I created my "BOLD" so that I can access emails only when connected to Wi - Fi?

  I'm not a map of Blackberry, I use the phone via a prepaid sim (it's by Optus in Australia).

  I have correctly set up Wi - Fi and it accessible from several different places (work at home, etc.). I would like to configure e-mail so that it is only through when I'm connected to Wi - Fi. I do know that if I have access to the services of data usually through my prepaid sim card, so I want to make sure that I do not my prepaid if credit I have set up the e-mail function and be able to turn the e-mail function on and off when I like (if you do).

  Can it be done? If so, could you post the instructions. I am a noob to BB and have not used e-mail through BB before.

  Thank you for your help.

  Call your carrier and ask on the price, but with the most basic, you can access e-mail, messenger, etc..

• BlackBerry smartphones can not access e-mail, internet or BBM

  Hi, I think I have a problem similar to the previous posters... my mother gave me her blackberry tour when it improved and I had unlocked it (from a cell in Sasktachewan provider) so that I can use it for my move to Dubai.  In Canada, I was able to use the voice, SMS, email access and BBM... through FIDO.  I couldn't see any internet icon so I hadn't any data plan.   He paid for everything.

  I had a working VISIT before and was able to access the voice, SMS, internet, BBM... that's the difference between enterprise blackberry (which I suppose is available only for companies) vs the Blackberry Services (Email or social networks) for personal use?

  When I moved to Dubai, I pulled the FIDO sim card and got a (Yes... sim card "du").  Then, I paid for and activated my blackberry services (email / BBM) However, when I tried to configure my email account, I got an error "your device had a problem connecting to the server.  I tried pulling out the battery, to register using the Advanced Option, host of routing, register online at du.blackberry.com and when I try to register there, I get the message that says that my device cannot be registered and to try to register through the advanced options and if it does not contact my wireless provider.

  A technical support person come back to me and said that my blackberry service is related to my previous provider wireless (FIDO) and I had to call FIDO to get the PIN out.  I did this and FIDO said that he has been released.

  I tried to repeat the previous steps for registration / establishment of email and I still get the same errors.

  Initially when I got the sim card, they have enabled a social account of blackberry for me and it wasn't what I wanted so they it disabled.  I wonder if somehow my camera is actually saved with, but in terms of bad... so that's why I can't access email / bbm service.

  Thoughts?  I'm kind again on the whole cell phone thing and not a techie so please be explicit.

  Thank you!

  Cindy

  chilkootcindy wrote:

  It is perhaps a silly question... and not to diminish the value of the forum... but is there a number to blackberry people can call?  It would be really nice to talk to someone who knows the phone knows what could be the problem (it took two weeks to tell me that I had to call my other provider wireless to the Canada to release the phone from FIDO blackberry service)

  Cindy

  You can, but with a fresh incident support of approximately $49US by.

  Otherwise, your mobile operator with which service you should intensify your call to support technical level RIM.

  The 9630 is not okay to operate on, without some configuration real depth and even then it may not work well. You will need to follow the directions in the initial post of this thread linked below, and instead of Tmobile or ATT, you're going to need service books for the.  It's not easy.

  http://www.BlackBerryForums.com/General-9500-series-discussion-storm/180267-unlocked-storm-t-t-Mobil...

  My best advice... because I've done this before... is to get a non-CDMA device that works perfectly on, as a model 9700 or 9780 or 9900. Not the 9630, 9650 models.

• BlackBerry smartphones can not access site Web de Blackberry device (Bold 9700)

  Trying to access different Internet sites with my Bold 9700 phone contract with no joy. «Have checked with my ISP (three UK) who say that everything is fine, I can access facebook mobile and other sites but no joy with Blackberry sites (which this one!), Beta Blackberry or associate downloads - everytime I try, I get the message "failure of communication «»

  My friend - who has the same phone on the same contract - also has problems with brower

  Any help would be greatly appreciated

  Hello again,

  Given everything you describe, I suggest to talk again to your formal support service provider. Your apartment is perhaps in a coverage area is low. Your friend is perhaps in a good coverage area. Maybe your handset has a problem and may not maintain the connection to the wireless network. I have occasional problems maintain connection bis, but is is very rare and usually just turn the phone radio (via manage connections) power off and then back on clears. In any case, the question is: you pay your carrier for services that are not delivered to you... you he should continue with them.

  Good luck!

• BlackBerry smartphones can not access services of BIS (HELPP)

  I recently bought a BB bold 900 eBay. It was originally on t-mobile, then I unlocked using the Mep code. I inserted my own sim card in the phone which is 3 uk brand and she have topped up £10. I bought the bb data service add on warm for £5 and rebooted my phone, as he said in the text of confirmation of 3 uk, but I still can access all services. When I go to the host routing table is empty and when I try to save, nothing happens. I contacted three and they said that I need to unlock the phone fully as it says when they try to register it is impossible to add phone as the imei and pin code BB is registered with another provider of services. Then, I contacted t-mobile, who said they couldn't help me. I ask for some advice and help please.

  My phone details are:

  BlackBerry Bold 9000

  40789924 bytes free

  signal remains at-70dBm unless im on the web

  Edit: Removed PIN. At any time if you provide personal information to any other Member of the community. See the instructions to the user for more details.
  

  Now call your carrier and ask them to settle a BIS account.

  Good luck!

• BlackBerry Smartphones can not connect with BlackBerry servewr

  Today, for the first time, my Curve 9300 unable to connect with the e-mail server. I do not receive my mails and can not delete and enter setup new email accounts.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones can not CONNECT to THE SERVER

  Hello need help. My Blackberry Curve 8520 (OS 5.0.0.1036) does not connect to the server. It shows my network (Vodafone) and gets a strong signal; makes and receives calls; connect wifi; but it is also completely static. After the first Setup email screen I get: your device has a connection to the server problm.  (I think it means the Blackberry server?)  So I can not connect any email.  Very well in my other near-identical Curve 8520 Sim Card work.  How can I do please?  Y at - it a reset or software update is complete I can undertake? Thank you, Michael

  I can help you with the it policy... lack of procedure for access to the BES server, this (and only this) cleanse a BB to an it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  If you do a backup/restore, don't do this basically... rather, backup/restore only the databases specific you need (for example, calendar, contacts, messages, etc.) and more precisely to avoid data bases having something to with COMPUTER policy, business, etc.. If you restore those, the it policy will be conscientiously restored to the device, and you will be right where you are now.

  As for a BES Server trying to reach out... There is nothing that I can offer you. Your best bet is to talk to your provider and make sure you have no BES-level service enabled on your account of them. Who should (note 'should'... is there no guarantees) prevent a BES server to reach out and the reactivation of your device.

  Good luck!