BlackBerry smartphones can not access to MMS and Internet after upgrading the operating system

Similar Questions

• hpc309a will not print in color. black printing after upgrading the operating system

  Issue began immediately after the upgrade to mac Snow Leopard 10.6.8. Yes, the cartridges are fine. I downloaded the latest drivers and firmware. I chose the best and high quality paper during printing. Still nothing.

  OK, so the printer is at fault.  First of all, try to clean the holes in the cartridge by following the instructions on this page: http://support.hp.com/us-en/document/c02253171

  If this doesn't work, remove all the cartridges, and then lift the latch on the right side of the cart and remove the print head Assembly.  Clean the electric contacts with a damp cloth not fluffy (the fabric will be ruined with ink), then rub the surface of contact on the cart.

  Reinstall and start over.

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!

• BlackBerry smartphones can not access web or send/receive email

  I was not able to receive or send by e-mail all day today.  Also, I can not access the Internet.  Leaving everything expires and nothing happens.  The phone works.  I saw a message indicating that there is no sufficient network coverage for access.  I tried to send e-mail and access the Internet when I got a full bar compliment.

  Any ideas would be appreciated.

  Phone: Tour 9630

  OS: Verizon 5.0

  Carrier: Verizon

  Thank you

  I did a battery pull and it seems to have solved the problem.  Thanks for all the help.

• BlackBerry smartphones can not access address book after software update

  I'm unable to access the address book by default after doing the update - I have restored my backup and it's all there, with the exception of my contacts.  When I open my address book it is labeled personal and there are no address and when I add a contact, it is not displayed, but I noticed that when I go in the options, it shows only default under 99 entries with address books and when I try to add a contact, it does not show in the list on my phone but the number of entries in the book of failure goes up so they go in that one but I don't can not access?  No idea how I can get back my contact list? (hope that makes sense for a person )

  Thank you

  Normal 0 false false false MicrosoftInternetExplorer4 / * Style Definitions * / table. MsoNormalTable {mso-style-name: "Table Normal" "; mso-knew-rowband-size: 0; mso-knew-colband-size: 0; mso-style - noshow:yes; mso-style-parent:" ";" mso-padding-alt: 0 to 5.4pt 0 to 5.4pt; mso-para-margin: 0; mso-para-margin-bottom: .0001pt; mso-pagination: widow-orphan; do-size: 10.0pt; do-family: "Times New Roman"; mso-ansi-language: #0400; mso-fareast-language: #0400; mso-bidi-language: #0400 ;} "}

  Hello LeslieV and welcome to the forums!

  You can have an address book on filter, to check this setting open the address book, and then click the menu button, and then select filter, if business or personal is checked, uncheck both and then see if you are able to access your address book.

  If the above does not resolve the question can you please let us know what device you are using and what version of the software is on the device?  The version of the software is under Options-> on, the software should be 4.X.X.XXX.

• BlackBerry smartphones can not access the Internet using the browser

  Problems tonite to access the Internet using the browser button... get several different messages, the first was:

  ERROR HTTP 500 internal server error... An unexpected condition has occurred...

  then ERROR HTTP 503... server overload

  I can't access using Menu.then by clicking on the bookmarks saved... any ideas anyone?

  Hi and welcome to the forums!

  Open the browser, options, cache operations, delete all categories.

  The go to the configuration of the browser, scroll to the identification of the browser, change Internet explore!

  Battery pull. See how it works.

  KB11266 HTTP 500 error when you use the browser

  Thank you

  Bifocals

• BlackBerry smartphones can not access my address book

  This morning while texting on Happy New Years greetings, I got an error message which I don't remember.  Now my address book no longer works.  When the address book icon is selected nothing happens.  I need to use the button hang up red to allow something to work.  Once the red button is presses that everything else seems to work.  My speed dial numbers still work. I can dial a number manually and it tells me the number that is so something is there.  When I get calls from people in my address book from the phone knows who they are.

  Anyhelp would be greatly appreciated

  Robert

  Hello and welcme to frums

  Try to remove the battery and replace it - allowing you to restart the phone

• Why I can boot into safe mode with internet connection, use the operating system, etc., but can not open a normal session without password administrator; who got the disabled.

  OEM Vista Home Premium. Normal startup does not recognize the password. When you click User icon it says: "your account has been disabled. Please, see your system administrator"I looked in the mirror, but it did not help. Booted, press F8, went in safe mode with network connection. Everything seemed to be there. Surf the internet and then started to ask me why I don't have a password here when I did normal start-up. What is the password? Check "Microsoft Answers", but what I came out which was, I need to reinstall the OS, which I can't do it without a drive anyway.  I thought that I've used it before, I knew the password. This computer has been recently "reinstalled" internal folder 'restore '. Something must happen. A unknown password can be removed from safe mode? Ultimately how reinstall you a clean Vista when all you have is the key to product and no local or OEM support? What would be the difference between a password reset disk and the OS disk.  The two would probably be stored side by side. Not to mention that most of us Dummies want to just surf to buy, and if we can not surf, we cannot buy. Dummies help us get back on the internet, Microsoft. At least take care of this shot.

  Hi PAM,.

  In Safe Mode, try to activate the high administrator account http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/.  Then log in using account and use it to solve problems with your normal administrator account login via control panel / user accounts / manage other accounts.  Find the one you want and make the appropriate changes to fix it.  If you can't, then you need to address as a corrupt account by using the following procedure:

  To fix this use http://windows.microsoft.com/en-AU/windows-vista/Fix-a-corrupted-user-profile.  If this is the only available administrator profile (you must be an administrator to solve this problem), activate the hidden administrator account (HAA) (i.e. what you did above, or you can do this by using these instructions instead: http://www.computerworld.com/s/article/9001970/How_to_access_the_true_Administrator_account_in_Windows_Vista?taxonomyId=17&pageNumber=1.)

  Once that is done, don't forget to disable the HAA to save it in case it is necessary once again and for safety reasons (since people often try to hack into systems using this account).  Do NOT use the HAA as your administrator account because if you lose the only administrator on the system account or it is damaged again, then you're watered.

  The fact that it says it is disabled gives me to think that you can use the guest or built-in Administrator account already (as normally, you cannot disable an account, but you can with these two which cannot be deleted and only disabled).

  The password reset disk is only good if created before that you need and only to restore a password, do not to activate a disabled account.  Another thing that goes beyond passwords here.

  A recovery disk allows you to do some advanced options of recovery by booting the disk, but it will help you restore the operating system (or help you with this problem either).

  An Installation of Vista genuinve disc (the operating system drive as you seem to be describing) is a disk that contains the operating system.  That, if it is the original disc supplied with the system and is exactly the same as the product OEM key that you must allow you to do a clean OS install (although I would be first backup you'll pretty much lost everything in the process).  The following should help: http://www.vistax64.com/tutorials/117366-clean-install-full-version-vista.html.

  If you have a factory Conditions or a recovery Partition restore disk, then these are alternatives to a clean install if you don't have this disc.  But the procedure varies according to the manufacturer, make and model of PC.  Most of the manufacturers will allow you to buy these records of restoration (for a fee) If you cannot do it with a recovery Partition cannot create diskettes from the recovery Partition or have no other option.  Visit the support site of the computer for information on this topic, available options, and related costs.

  If you cannot enable the built-in Administrator account and cannot access the system in normal mode with this or another administrator account, then I'm afraid a clean install or restore to factory conditions is your only option.

  I hope this helps.

  Good luck!

• 'Bad Request' blackBerry smartphones can not access Hotmail via browser

  Hello

  I can't access hotmail via my Blackberry Curve browser... after the login screen. I get a blank screen with the mention 'bad Request' in the upper left corner.

  can anyone suggest how can I fix?

  Thank you

  It is not you.

  There has been changes. I don't really understand, but I have the same trouble of mobile platforms (passport and PlayBook).

  Best I can suggest is play and find a method that works. For example, go to Bing.com and select Outlook. Connect to Microsoft and access email from here or try. Search the Hotmail from a search engine and look for a link of connection and try that.

  If you find something that works, remember. I know I did, but I forget and understand each time.

• BlackBerry smartphones can not access Blackberry ID account - error message on username

  When I try to log in to update my email accounts, I get a message saying "username entered is invalid. Usernames must be at least 4 characters. "My username and password work when I connect to the site, but I can't update my email from that account. My service provider cannot help me with this; they want to eliminate gradually the Blackberry phones have no technicians trained to provide support. Help please - I can't access my email from my Style!

  Hey nana-chan.

  To connect to your e-mail configuration application, you have the same login information that you would use to connect to the website of your provider wireless BlackBerry Internet Service from a computer. Since you are using BlackBerry Device Software 6.0, it is separated from your BlackBerry ID. If you do not know your account details, I suggest to contact your service provider for this information again.

  These KB articles should provide more information. "How to configure an email address to the BlackBerry Internet Service for the BlackBerry smart phone" http://blackberry.com/btsc/KB15499 and "Unable to connect to a BlackBerry Internet Service account" http://blackberry.com/btsc/KB11261

  Hope that helps,

• BlackBerry smartphones can not access the Hotspot browser on Bold 9900

  I recently bought a Bold 9900. Unlike my older 8520, this phone is an option to choose between browser and browser Internet Hotspot. I followed ' options > device > advanced system settings > push browser "and there is no icon for the browser. Then I did some R & D on the net and found out that the 7.0.0.261 OS does not have this feature. Instead, it passes to the browser or Hotspot on its own depending on what kind of service you are using that is to say whether a Wi - fi or BIS. I just want to know who is this thing, OS 7.0.0.261 true or there is something wrong with my phone. And if something is wrong, what can I do about it? Pease reply someone...!

  What you read is true.

  New phones BlackBerry will choose the browser type for you on how you can access the database.

  See you soon.

• BlackBerry smartphones can not access e-mail, internet or BBM

  Hi, I think I have a problem similar to the previous posters... my mother gave me her blackberry tour when it improved and I had unlocked it (from a cell in Sasktachewan provider) so that I can use it for my move to Dubai.  In Canada, I was able to use the voice, SMS, email access and BBM... through FIDO.  I couldn't see any internet icon so I hadn't any data plan.   He paid for everything.

  I had a working VISIT before and was able to access the voice, SMS, internet, BBM... that's the difference between enterprise blackberry (which I suppose is available only for companies) vs the Blackberry Services (Email or social networks) for personal use?

  When I moved to Dubai, I pulled the FIDO sim card and got a (Yes... sim card "du").  Then, I paid for and activated my blackberry services (email / BBM) However, when I tried to configure my email account, I got an error "your device had a problem connecting to the server.  I tried pulling out the battery, to register using the Advanced Option, host of routing, register online at du.blackberry.com and when I try to register there, I get the message that says that my device cannot be registered and to try to register through the advanced options and if it does not contact my wireless provider.

  A technical support person come back to me and said that my blackberry service is related to my previous provider wireless (FIDO) and I had to call FIDO to get the PIN out.  I did this and FIDO said that he has been released.

  I tried to repeat the previous steps for registration / establishment of email and I still get the same errors.

  Initially when I got the sim card, they have enabled a social account of blackberry for me and it wasn't what I wanted so they it disabled.  I wonder if somehow my camera is actually saved with, but in terms of bad... so that's why I can't access email / bbm service.

  Thoughts?  I'm kind again on the whole cell phone thing and not a techie so please be explicit.

  Thank you!

  Cindy

  chilkootcindy wrote:

  It is perhaps a silly question... and not to diminish the value of the forum... but is there a number to blackberry people can call?  It would be really nice to talk to someone who knows the phone knows what could be the problem (it took two weeks to tell me that I had to call my other provider wireless to the Canada to release the phone from FIDO blackberry service)

  Cindy

  You can, but with a fresh incident support of approximately $49US by.

  Otherwise, your mobile operator with which service you should intensify your call to support technical level RIM.

  The 9630 is not okay to operate on, without some configuration real depth and even then it may not work well. You will need to follow the directions in the initial post of this thread linked below, and instead of Tmobile or ATT, you're going to need service books for the.  It's not easy.

  http://www.BlackBerryForums.com/General-9500-series-discussion-storm/180267-unlocked-storm-t-t-Mobil...

  My best advice... because I've done this before... is to get a non-CDMA device that works perfectly on, as a model 9700 or 9780 or 9900. Not the 9630, 9650 models.

• BlackBerry smartphones can not access site Web de Blackberry device (Bold 9700)

  Trying to access different Internet sites with my Bold 9700 phone contract with no joy. «Have checked with my ISP (three UK) who say that everything is fine, I can access facebook mobile and other sites but no joy with Blackberry sites (which this one!), Beta Blackberry or associate downloads - everytime I try, I get the message "failure of communication «»

  My friend - who has the same phone on the same contract - also has problems with brower

  Any help would be greatly appreciated

  Hello again,

  Given everything you describe, I suggest to talk again to your formal support service provider. Your apartment is perhaps in a coverage area is low. Your friend is perhaps in a good coverage area. Maybe your handset has a problem and may not maintain the connection to the wireless network. I have occasional problems maintain connection bis, but is is very rare and usually just turn the phone radio (via manage connections) power off and then back on clears. In any case, the question is: you pay your carrier for services that are not delivered to you... you he should continue with them.

  Good luck!

• BlackBerry Smartphones can not display of MMS messages. Help!

  I got my Blackberry Bold 9700 since January and have not had any problems of reception of MMS messages up to now.  All of a sudden, when someone sends me a MMS, I can't see it, it just says: not received and it never receives.  I have the MMS service through my AT & T service provider.  Any suggestions?

  Hi and welcome to the Forums!

  Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• BlackBerry smartphones can not access my emails

  Hello

  I had my BlackBerry for centuries, but today, this is the first time that I had this problem, I don't know if I re - defining something by accident.

  Basically, I can't access my mails - the sign of star/asterisk appears in the menu to show that new messages have come (and I know that they have because I can see them on my laptop) but when I click on all email icons (the 'Messages' a general or two separate email accounts I have) they just take me to the text rather than messages messages.

  Help!

  Thank you

  Chris, perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.