BlackBerry smartphones can not configure anti-spam filters

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• BlackBerry smartphones can not configure e-mail, the option is not available

  Hello

  I just bought a new BB9790 and replace the sim card from my old BB9300 inside.

  I still have the same provider, vodafone, so everything should work, but it doesn't.

  I can't select the option to set up my e-mail account.

  After discussing 5 times with vodafone yesterday they me told to contact Blackberry because it's not their problem, everything is configured correctly on their side.

  I've tinkered a bit more and discovered that when I take out the sim card, reset the phone, I am able to select the mail account to set up a business account. don't have one so it does not work.

  But as soon as I put in my sim card, I can not select the e-mail account.

  I connected my BlackBerry ID and tried everything I could find on the internet, but it still does not work.

  sending the phone back and get another probably won't solve the problem because it looks like a software issue or registration.

  Who has a solution for this?

  Thank you, Monika

  Orange/EE addresses these issues.
  You just have not found the right person yet.

  Therefore, your BIS account is active. Now you need the service books to allow the configuration of personal messaging. EA can push those for you. Or, you can set up the account yourself at this link

  https://orangeuk.BlackBerry.com/

• BlackBerry smartphones can not configure the phone

  I am new to blackberry and bought a 9700 "BOLD" online. I can't put it up. ATT can help me or the other can someone tell me or direct me to where I can find how to configure it for att internet services?

  TIA

  Mitzi

  My apoligies... I see in the settings folder:

  Sim1 security settings

  phone lock

  Auto keypad lock

  change password

  Certificate Manager

• BlackBerry smartphones can not configure the IMAP e-mail account

  I'm trying to update the password IMAP on a Bold 9700, a process I did several times in a recent past.  However, on this particular device, I can't even on the menu for e-mail accounts.  Every attempt causes the message to ianane OS; "Your device had a problem connecting to the server."  I'm then to try again (an endless loop) or cancel.

  I think it has something to do with my ISP (AT & T) because I had similar symptoms on another device (same model, w/o business security policies).  I was able to fix on the other device by removing the books of IMAP Service and then by doing a hard reset.  It does not work for BB problem.

  Any help is greatly appreciated.

  Thank you!

  PS whatever it is, it's better than a horn in the neck... ask Julio Aparicio.

  Figured it out...

  I used the web interface AT & T to set up the account, and it worked like a charm.  Here is the link:

  https://bis.na.BlackBerry.com/WAP?brand=mycingular

  See you soon.

• BlackBerry smartphones can not configure Email

  I can't set up the gmail account. I don't have a Blackberry plan. Is it necessary to set up a gmail account?

  Thank you

  Thank you for your attention.

• BlackBerry smartphones can not configure the synchronization

  Our person I.T. installed office on my computer Manager. I plugged the phone and the Desktop Manager. When I click on the synchronization of the configuration. button, she begins and shows: "Determination root Configuration name of hand". It stops and I get "unknown error reported. This happens when hanging the phone to the computer as well.

  Here's what I'm working with:

  Outlook 2003

  Windows XP Professional 2002 Service Pack 2

  BlackBerry Curve

  Desktop Manager Version 4.3.0.17

  I set up my email account and it works fine. Any help would be GREATLY appreciated!

  Thank you!

  These were rights. When I was given administrator rights, I was able to configure the synchronization. I sync a curve. My rights have been reduced to their normal level and timing of the thin curve.

• BlackBerry smartphones can not configure e-mail

  I just got my blackberry for Christmas and I used it when I try to set up my email address, it won't let me because the PIN has been used which can do?

  If you talk about your BB PIN code feature, you will need to contact your service provider and have them reset/reactivate the PIN of your phone on the network.

  You can try to do it manually first before calling them by going to Options > Security Options > General settings and press the [MENU] key.  Highlight "Reset of the main Radio" and click on it.  After a minute or two, it should reconnect to your cellular network and you can try to set up an address.

  Edit: or 'used' device can mean actually "stolen" - and if this is the case, you're probably out of luck.

• BlackBerry smartphones can not configure Gmail on Blackberry curve 9320

  Hi I managed to configure internet talktalk and Bt, I also tried to connect to Gmail plugin and this failed and to tried also the installation under OTHER

  Thanks now connected sound

• BlackBerry smartphones can not configure gmail on 9700

  When I set up the gmail account, it said I entered the wrong address or password, but I had checked on the website of gmail that is correct.

  OS v6.0.0.480 platform 6.6.0.151

  Thanks for any help and advice.

  It seemed that blocked gmail security access for blackberry as access location cannot be detected (unknown from blackberry.com). So I recognized and was a success.

• BlackBerry smartphones can not connect BlackBerry Pearl 9105 for PC

  Hello world

  I have the following problem:

  After using my BB Pearl 9105 for almost 3 years, I can not connect to PC more (I still menu with choice of 3 options on my smartphone when I connect, but when I click on that option "usb" or "charge", the menu appears again).

  In addition, the PC does not recognize my smartphone as a usb device. Updated BlackBerry Desktop Software and the purchase of the new Micro-USB cable did not help.

  I can still load.

  Could anyone suggest me how to solve this problem?

  Hello and welcome to the community!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• BlackBerry smartphones can not set up synchronization with Outlook

  I just installed the latest BB Desktop Manager (4.7.0.32) but I can not configure it to synchronize with Outlook 2003. When I configure synchronization options (for example, calendar), I can select, select MS Outlook, select 2-way synchronization, select (the only user profile: Outlook), get the window "Congratulated and finally a message that translates by (in Dutch):"Cannot find the file of the table system".» And then, he returned to the window selection for apps (calendar-block-notes, etc.).

  I have the BB 8300 Curve, BB 4.5 software (on handheld)

  I found this solution that also works for DM 4.7:

  Cause

  The error occurred after the release of BlackBerry Desktop Manager 4.2.2 to version 4.3. The upgrade could not remove the connectors folder in C:\Program Research In Motion\BlackBerry\Connectors. Thus, old office applications of Microsoft Outlook are saved with BlackBerry Desktop Manager 4.3.

  Resolution

  If the connectors folder is always present in C\Program Research In Motion\BlackBerry\Connectors\MS Outlook Connector, follow these steps:

  Unregister the old ilxolkCompanion.fil of Microsoft Outlook Connector.
  1. open the prompt (run-> cmd.exe).
  2. navigate to C:\Program search in Motion\BlackBerry\Connectors\MS Outlook Connector.
  3 type the command regsvr32 u ilxolkCompanion.fil.
  4. in the Desktop Manager, Microsoft Outlook is no longer appears as an available desktop application.
  Save the latest Microsoft Outlook Connector.
  1. navigate to C:\Program search Motion\BlackBerry\IS71 Connectors\MS Outlook Connector.
  2. Enter the command regsvr32 msoutlookconnector.fil.
  3. in the Office Manager, Microsoft Outlook will now registered as an available desktop application.

  Once these steps have been completed, configure synchronization again.

• BlackBerry smartphones can not get incoming messages in Facebook

  I'm unable to receive incoming messages in the facebook message box. The messages are giving, but I can't receive. Ask for help!

  Hi and welcome to the forums!

  KB27993 Facebook for BlackBerry smartphones is is more updated of the new RSS

  «On some occasions, that the Facebook® for application smartphones BlackBerry® is therefore more updated news FEEDS even when a manual refresh is complete.» Users of blackBerry smartphones who not know this problem may be able to view existing comments or other profiles of FaceBook® friends".

• BlackBerry smartphones can not synchronize with the USB cable plugged into charge pod

  Hello

  I read on the web site of shopblackberry.com, in the details of charge pod ( http://www.shopblackberry.com/_blackberryaccessories/cgi-bin/pd.cgi?frompage=category&page=product_d... ) that the pod can handset with charger travel or data cable for charge and/or sync with a BlackBerry smartphone. So, my question is related on a problem or a misunderstanding of me to this description.

  I want to know if we could recharge and synchronize the BlackBerry via USB cable or is only responsible for the BlackBerry when connected that way. My second question is, is it possible to synchronize the BlackBerry with the USB cable plugged into the pod or not?

  Because I got a request from one of my users about the fact that his BlackBerry 9000 can not synchronize when it is on his group.

  Thank you very much!

  Hello

  It's a loading dock. It is useful, because just drag you your "BOLD" in there and it will load (just like the 8300 Curve).
  If you want to synchronize, you can plug a usb on the side of the appliance cord. This can be done while the machine is in its dock, where the description.

  I have the same crib, but for the 8300. It's really worth buying. I'm happy with it every day.

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!

• My 9500 storm blackBerry smartphones can not receive files via bluetooth, but I can't send

  Please help someone, my blackberry storm can not receive files via bluetooth, but I can send, what could be the problem?

  Have you tried and went to accept via Bluetooth? Some of the older software on the BBS, you need to go to the media file and say accept via Bluetooth. Consider the two features are already paired.