BlackBerry smartphones can not display e-mails or messages using the landscape?

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• BlackBerry smartphones can not activate e-mail upon return to the United States

  I have a unlocked BB Torch which I have used successfully for international travel all summer, just to buy SIM cards in different countries.

  I returned yesterday to the United States and give my card AT & T SIM card in the phone.  Everything works (calls, texts, browser, BBM, Facebook, etc.)-with the exception of e-mail.  Nothing has pushed on the BB because I put the card in.

  I went to Setup-> e-mail-> activate account Email accounts and entered passwords for my two accounts (personal gmail and Google Apps work) but keep getting "sorry, cannot continue your session.  Please log in again. "Tried it more than 10 times with the same error message each time.

  Help.

  I had exactly the same question; If you're going to http://mobile.blackberry.com and select your region & carrier, you can then enter e-mail under the banner of connect, then select your email provider (or select other if they are not listed) and you can reconfirm your email account details. Once you have validated, your emails should start to come through, and you can then change your accounts through blackberry E-mail set up the application on the phone. I hope this helps!

• HELP blackBerry Smartphones ~ can not display the menu in the list of messages

  I don't know what happened, but while in a list of messages, I can't see the menu when I press the menu key. I can not open emails or texts either. The watch hourglass but I never get to see the text on the next screen. It seems that something is locked but I can't find the "secret code" to unlock it, ha, ha.

  I hope that someone else may have had this problem and can help me to fix it.

  Thank you very much!

  Have you tried resetting the device? Remove the battery when the device is turned on... and then check the issue.

• BlackBerry smartphones can not connect to Internet / locked message screen

  Hello!!

   

  I have 2 questions that I hope someone can answer.
  

   

  #1), I have a unlocked new Curve 9300 OS5, checked with my cell phone provider to make sure that everything was compatible before I bought it. My cell phone operator's cellular consumption and their internet settings etc is the same as AT & T, but I am not able to connect to the internet. The phone I bought was a phone that has been configured for use with AT & T. My operator tells me that Blackberry phones are the only phones that they were not able to get to connect to the internet, all other phones that they have had no problem with, nice huh?  I do not understand why Blackberry phones, even those which is suitable for AT & T does not connect to the internet via cellular consumption, even using the same codes, or what you like AT & T, or so I thought. Someone, can someone help me to understand this or put me in touch with someone who can, I think Blackberry would learn this so that the problem can be solved, I know several people who would have liked to have bought Blackberry phones, but decided to not not having heard about my situation.
  

   

  Locked screen message #2). I watched the video and followed the direction, made several times to ensure that I was not missing anything and I still can't display locked message to change the message resolved to plant in my message. Any thoughts on this problem?
  

   

  Thanking all in advance for your time and your help.
  

   

  Heidi
  

  #1) to connect to the Internet with a BlackBerry, you need to have a BlackBerry plan data. Without this, you will get no data service, apart from a few wifi on a BlackBerry Smartphone services.

  (#2) you are sure that the device is 'new '? That the message is displayed on the lock screen?

• BlackBerry smartphones can not configure e-mail, the option is not available

  Hello

  I just bought a new BB9790 and replace the sim card from my old BB9300 inside.

  I still have the same provider, vodafone, so everything should work, but it doesn't.

  I can't select the option to set up my e-mail account.

  After discussing 5 times with vodafone yesterday they me told to contact Blackberry because it's not their problem, everything is configured correctly on their side.

  I've tinkered a bit more and discovered that when I take out the sim card, reset the phone, I am able to select the mail account to set up a business account. don't have one so it does not work.

  But as soon as I put in my sim card, I can not select the e-mail account.

  I connected my BlackBerry ID and tried everything I could find on the internet, but it still does not work.

  sending the phone back and get another probably won't solve the problem because it looks like a software issue or registration.

  Who has a solution for this?

  Thank you, Monika

  Orange/EE addresses these issues.
  You just have not found the right person yet.

  Therefore, your BIS account is active. Now you need the service books to allow the configuration of personal messaging. EA can push those for you. Or, you can set up the account yourself at this link

  https://orangeuk.BlackBerry.com/

• BlackBerry smartphones can not access e-mail, internet or BBM

  Hi, I think I have a problem similar to the previous posters... my mother gave me her blackberry tour when it improved and I had unlocked it (from a cell in Sasktachewan provider) so that I can use it for my move to Dubai.  In Canada, I was able to use the voice, SMS, email access and BBM... through FIDO.  I couldn't see any internet icon so I hadn't any data plan.   He paid for everything.

  I had a working VISIT before and was able to access the voice, SMS, internet, BBM... that's the difference between enterprise blackberry (which I suppose is available only for companies) vs the Blackberry Services (Email or social networks) for personal use?

  When I moved to Dubai, I pulled the FIDO sim card and got a (Yes... sim card "du").  Then, I paid for and activated my blackberry services (email / BBM) However, when I tried to configure my email account, I got an error "your device had a problem connecting to the server.  I tried pulling out the battery, to register using the Advanced Option, host of routing, register online at du.blackberry.com and when I try to register there, I get the message that says that my device cannot be registered and to try to register through the advanced options and if it does not contact my wireless provider.

  A technical support person come back to me and said that my blackberry service is related to my previous provider wireless (FIDO) and I had to call FIDO to get the PIN out.  I did this and FIDO said that he has been released.

  I tried to repeat the previous steps for registration / establishment of email and I still get the same errors.

  Initially when I got the sim card, they have enabled a social account of blackberry for me and it wasn't what I wanted so they it disabled.  I wonder if somehow my camera is actually saved with, but in terms of bad... so that's why I can't access email / bbm service.

  Thoughts?  I'm kind again on the whole cell phone thing and not a techie so please be explicit.

  Thank you!

  Cindy

  chilkootcindy wrote:

  It is perhaps a silly question... and not to diminish the value of the forum... but is there a number to blackberry people can call?  It would be really nice to talk to someone who knows the phone knows what could be the problem (it took two weeks to tell me that I had to call my other provider wireless to the Canada to release the phone from FIDO blackberry service)

  Cindy

  You can, but with a fresh incident support of approximately $49US by.

  Otherwise, your mobile operator with which service you should intensify your call to support technical level RIM.

  The 9630 is not okay to operate on, without some configuration real depth and even then it may not work well. You will need to follow the directions in the initial post of this thread linked below, and instead of Tmobile or ATT, you're going to need service books for the.  It's not easy.

  http://www.BlackBerryForums.com/General-9500-series-discussion-storm/180267-unlocked-storm-t-t-Mobil...

  My best advice... because I've done this before... is to get a non-CDMA device that works perfectly on, as a model 9700 or 9780 or 9900. Not the 9630, 9650 models.

• BlackBerry smartphones can not configure e-mail

  I just got my blackberry for Christmas and I used it when I try to set up my email address, it won't let me because the PIN has been used which can do?

  If you talk about your BB PIN code feature, you will need to contact your service provider and have them reset/reactivate the PIN of your phone on the network.

  You can try to do it manually first before calling them by going to Options > Security Options > General settings and press the [MENU] key.  Highlight "Reset of the main Radio" and click on it.  After a minute or two, it should reconnect to your cellular network and you can try to set up an address.

  Edit: or 'used' device can mean actually "stolen" - and if this is the case, you're probably out of luck.

• BlackBerry smartphones can not understand how many characters is used in my sms...

  When I type a sms in my torch 9810, it does not show the number of characters! so I don't know if the message I am sending would be charged as 1 or 2 or 3 or more properly would show the number of characters being typed in my previous torch (9800) and if the typed text will be sent in 1 or 2 or more sms.

  Pls help.

  If I'm not mistaken, the number of characters remaining is displayed once you get up to 10 digits on phone OS 7.  Up to this point, the number is not displayed.

  Let us know if that helps you.

• BlackBerry Smartphones can not get my 8330 to connect to the computer

  Hello, this is a new phone - replacement of a previous 8330.  Initially it connected very well and I downloaded the new software for it - I am running 4.5 on both desktop and handheld computer, I was able to sync my contacts and apps for the new phone - everything seemed fine.  A few days later, I connected to my computer to update my calendar and it still not connected.  When I first log in, it says as well on handheld computer and the computer on which it is plugged - then it just stops.  I know that it is connected to the computer because the computer - simply not recognize Office Manager.  I deleted the program from the computer three times now (oh yes, I tried it on work and home computers) and re-installed and nothing seems to work.  If anyone has any ideas, please help - I called Telus technical support and they couldn't tell me a * beep * thing either!

  Cool! Gald you guessed it work.

  Take a second and solve the thread so that others will find your answer faster.

  Thank you

  Bifocals

• BlackBerry smartphones can not send e-mail

  I can't send the email from my Bold 9870 but someone sent me an email and I was able to answer.
  Whenever I have email, it displays a red X in the mail

  The issue has not been resolved, but I just discovered a temporary way to send an email on my BB. What I do is add recipient th to the hidden copy that is BCC and I realized that the message is always delivered whenever I did.
  But pls, always in search of a permanent solution to it. Thank you

• BlackBerry smartphones can not get my mails now

  Hi I hope someone can help I took out my memory card Sunday and battery to load pictures on my pc only not so its something to do with it, but I had no email since I have 2 accounts im bring on my pc I've tried to take the battery out and the thing send message im settins lost there at - it a problem with blackberry earlier

  Hello!

  If it's show "gprs" then it means that your BlackBerry Internet Service (BIS) plan got off.

  I recommend that you should contact your service provider to activate it again, so that you can begin to receive your mails to return once again.

  I hope that solves your problem!

  If your problem has been resolved then would you be asked to click 'Like' and accept as a 'Solution' that other advisors is not invest more of their time on this Message.

  Thank you.

• BlackBerry smartphones can not display texts

  After doing the update yesterday my phone crashed and could not reconnect to usb after that this problem all day today I receive new texts and they are not in my Inbox folder or emails can anyone help?

  Always, first of all, do a reset... With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  Are you using an SMS dedicated, or mixed with your e-mail Inbox?

• BlackBerry smartphones can not receive e-mails from abroad? Help!

  Hello

  I have a Blackberry 9700 on Orange, with the package/package of correct data and problems with receiving emails on this subject.

  When I'm at home, the 9700 is connected to my home wi - fi network, and I get emails with no problems.

  However, when I am away from home, for a reason I do not receive emails sent through my phone. I can confirm that I can access the internet on the Orange network away from home, but for some reason the emails do not come through.

  My email account is with GoogleMail.

  I took out this contract in January 2010, and initially, when I was away from home, the emails out to my phone.

  However, in the last few weeks, I noticed that when I am away from home, I don't get e-mails, but as soon as I come home and the scope of my home network wi - fi, the emails come flooding through.

  I checked the settings, and free wi - fi and mobile phone network are on and green.

  Any ideas?

  Thank you

  Hiya!

  Clear your registry BIS database is very well, otherwise you get no emails. So chances are its some type of problem, or a problem with your network.

  I would try a traction battery on your device while you are away from home (or with disabled WiFi) and see if that gets it

• BlackBerry Smartphones can not display of MMS messages. Help!

  I got my Blackberry Bold 9700 since January and have not had any problems of reception of MMS messages up to now.  All of a sudden, when someone sends me a MMS, I can't see it, it just says: not received and it never receives.  I have the MMS service through my AT & T service provider.  Any suggestions?

  Hi and welcome to the Forums!

  Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• BlackBerry smartphones can not display Contacts SIM

  Help!

  I have a SIM card in my phone with all my SIM Contacts on them, but I can't view my SIM contacts

  Searching for a while and found that I have to go to Contacts > in a Contact > press the Menu button and full goto Menu > I have the option there to move to SIM contact, but I don't see anywhere where it says Menu of Contact SIM!

  I know that contacts are certainly there because when somoene is trying to call me their contact details appear on the screen, but I can't see them in Contacts

  Help please!

  Thank you

  Hello and welcome on the Blackberry Forums

  Go to the address book, press menu, SIM phone book, press menu again and copying all Contacts