BlackBerry smartphones can not find calls to auto complete under Options > general Settings (also not found)

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• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!

• BlackBerry smartphones can not connect BlackBerry Pearl 9105 for PC

  Hello world

  I have the following problem:

  After using my BB Pearl 9105 for almost 3 years, I can not connect to PC more (I still menu with choice of 3 options on my smartphone when I connect, but when I click on that option "usb" or "charge", the menu appears again).

  In addition, the PC does not recognize my smartphone as a usb device. Updated BlackBerry Desktop Software and the purchase of the new Micro-USB cable did not help.

  I can still load.

  Could anyone suggest me how to solve this problem?

  Hello and welcome to the community!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• BlackBerry smartphones can not get incoming messages in Facebook

  I'm unable to receive incoming messages in the facebook message box. The messages are giving, but I can't receive. Ask for help!

  Hi and welcome to the forums!

  KB27993 Facebook for BlackBerry smartphones is is more updated of the new RSS

  «On some occasions, that the Facebook® for application smartphones BlackBerry® is therefore more updated news FEEDS even when a manual refresh is complete.» Users of blackBerry smartphones who not know this problem may be able to view existing comments or other profiles of FaceBook® friends".

• BlackBerry smartphones can not synchronize with the USB cable plugged into charge pod

  Hello

  I read on the web site of shopblackberry.com, in the details of charge pod ( http://www.shopblackberry.com/_blackberryaccessories/cgi-bin/pd.cgi?frompage=category&page=product_d... ) that the pod can handset with charger travel or data cable for charge and/or sync with a BlackBerry smartphone. So, my question is related on a problem or a misunderstanding of me to this description.

  I want to know if we could recharge and synchronize the BlackBerry via USB cable or is only responsible for the BlackBerry when connected that way. My second question is, is it possible to synchronize the BlackBerry with the USB cable plugged into the pod or not?

  Because I got a request from one of my users about the fact that his BlackBerry 9000 can not synchronize when it is on his group.

  Thank you very much!

  Hello

  It's a loading dock. It is useful, because just drag you your "BOLD" in there and it will load (just like the 8300 Curve).
  If you want to synchronize, you can plug a usb on the side of the appliance cord. This can be done while the machine is in its dock, where the description.

  I have the same crib, but for the 8300. It's really worth buying. I'm happy with it every day.

• BlackBerry smartphones can not configure e-mail

  I just got my blackberry for Christmas and I used it when I try to set up my email address, it won't let me because the PIN has been used which can do?

  If you talk about your BB PIN code feature, you will need to contact your service provider and have them reset/reactivate the PIN of your phone on the network.

  You can try to do it manually first before calling them by going to Options > Security Options > General settings and press the [MENU] key.  Highlight "Reset of the main Radio" and click on it.  After a minute or two, it should reconnect to your cellular network and you can try to set up an address.

  Edit: or 'used' device can mean actually "stolen" - and if this is the case, you're probably out of luck.

• My 9500 storm blackBerry smartphones can not receive files via bluetooth, but I can't send

  Please help someone, my blackberry storm can not receive files via bluetooth, but I can send, what could be the problem?

  Have you tried and went to accept via Bluetooth? Some of the older software on the BBS, you need to go to the media file and say accept via Bluetooth. Consider the two features are already paired.

• BlackBerry smartphones can not make a call, but can receive calls

  Hello! I BBCurve9380 and somehow it just stopped making the calls, but I can still receive. I don't know if it's on the changed settings but on what I read in other forums, it's on the it policy. I checked mine and it says BBFS1 [GTALKAP1] and WLM 2.1 [WLMAP01]. I've updated all my apps and my computer can read my phone just fine. When I try to make a call, it automatically disconnects. Any help would be appreciated.

  In fact, you have a lot more work to do, in light of your acquisition method. Reference:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  For step 3 stages of seller, you should replace it and it will remove unit COMPUTER policy:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  However, later, when you restore, DO NOT do a full restore. On the contrary, do only a selective restore of only those databases that you absolutely need (e.g., contacts, calendar, messages) and specifically avoid restore databases that have nothing to do with HIM, political, business or other similar things. If you restore those, you'll just be right back where you are now, as a full restore will conscientiously COMPUTER policy again on your device.

  Note Please that I really have no idea if doing this will restore your ability to make calls... 100% of the information I have comes from what you have posted here. I'm guessing that the policy could be the cause of your problems, but I can't know that. No matter, since there is an IT strategy on board and you are not on BES, then you definitely want to get that deleted. But regarding if that will restore your ability to make calls, I have no way to predict the future... If something is the cause of this specific problem, then we'll have to deal with this - AFTER you remove the it policy so that we can be sure it does not hinder anything else.

  Good luck!

• BlackBerry smartphones can not make or receive calls on new 9720

  Hi all I just took delivery of my new 9720. Bought on ebay an unwanted update. The phone is on orange, I inserted my SIM connected to my wireless network, numbering fixed checked is no etc. etc. on but can not make or receive calls. I'm new to the blackberry phone so I missed something? Thank you in advance Dave

  Thanks a lot for your help and your advice. I'll be back on the phone to the seller for a full refund. I ordered another direct phone to orange so no probs, this should be... If all goes well
  Thanks again for the help
  Dave

• BlackBerry smartphones can not find spots on new blackberry 8320

  New family of BB.  are synchronized with Outlook, everything seems to work, but can't find the tasks on the BB.  where is he?

  well, I'm not sure, then don't be angry if what I say does not work: you will do the following things:

  (1) download the version of the OS on your device:
  Home screen > options > on
  There is a number followed by a number in parentheses. For example, I 4.2.2.175.
  It can be 4.3.X.X or 4.5.X.X.

  (2) download the USB drivers for blackberry 4.7 (top of this page: SOFTWARE.) Then at the bottom of the page to the right)
  3) install on your desktop
  (3) download the Desktop Manager 4.7 without Media Manager (same place as 2))
  (4) install the DM4.7
  (5 download) the operating system which corresponds to 1) here: http://na.blackberry.com/eng/support/downloads/download_sites.jsp
  It must be the operating system for your 8320, the exact version.

  (6) install the OS on your PC.
  (7) launch the Desktop Manager, connect your device.
  (8) on the left of the Desktop Manager, there is a section on installing things. Look if you see application tasks and the Notepad application.

• BlackBerry smartphones can not make calls or text?

  I went to make a call on my 8310 and all I got was a tone

  don't send texts

  When you call the phone u get another tone

  some how I get voice messages if

  I have a lot of bars and that you are connected to my network

  I tried the sim card in another phone, it works

  I completely deleted the bb and reinstalled the 4.5 os.

  I went to the host and registed the phone routing table

  I did the battery pull

  I can not make calls or texts?

  Cool!
  I'm glad that you fixed it.
  Please solve the thread so that others can find your answer faster.
  Thank you

  Bifocals

• BlackBerry smartphones can not find a recent download?

  OK, so I downloaded an app (Greenfinder) and went through the whole process. They then told me the icon appears on my main page, but it did not. They said that if she does not then go downloads and move it. Well when I went to downloads is not there. I looked in every folder and cannot find it. Then, I thought I would download it again in the hope that it could solve the problem. When I went to download it I got a message saying that I have the latest download and did I want to continue and replace it so I did. Even after that I can't find the program. I have sent a message to their tech support but hoped that someone would have a quick fix for me?

  Any help would be appreciated!

  First off the coast, on your device, go to Options > Advanced > Applications. Do you not see it listed there?

  If Yes, proceed as follows: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Now, look around again, homesceen, file downloads, applications, etc.

• BlackBerry smartphones can not find the BBM icon...

  I can't find my icon of bbm anywhere, even not in the bar to switch applications. I was updating it from app world blackberry, then the progress of update has failed. bbm icon was there until later that day, I deleted something and the phone was in need of a reboot so I rebooted it and since then I can not find the icon of anywhere. I tried to download it again from the appworld, it always says that there are already, but I can't find it yet. and I'm also trying to update nd it always says error update! Please help me!

  OK, so just do the last part of the instructions...

  Finally, use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install again the Messenger application.

  After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.

• BlackBerry smartphones can not find my Podcast application 'installed '!

  I recently updated my operating system to the most recent (I have a curve 8900)

  All my apps seem to have survived, but I can't find the BlackBerry Podcast app, which is the one I use more! BB App World, 'my world' shows that this only "installed", but it is not FOUND. I can't even download it again, because when I go to App World, it shows no 'download' option.

  Help! Any advice?

  Thank you!!

  Cariteacher

  The mine is located in my media folder, but you probably already checked there, right?

  If you don't find it there, go to your downloaded applications (the OS 6, it is Options > device > application management, OS 5 options > Applications).  Once you find it, select it and click on the BB menu key.  Select Delete, and then return to AppWorld and download again.

  Let us know if that does the trick.

• BlackBerry smartphones can not find the Notification Menu

  I have a blackberry Pearl and recently upgraded to 4.5.  After the upgrade, I was move the icons on the home page and somehow successful to delete or lose the Menu of Notification icon (the one where you select the quiet mode, ring for single phone etc.).  I can't go back on this request.  4.5 I tried reinstalling, but he dutifully put my screen up delicate because he was with the missing menu.  The advice is apprecaited.

  Thank you

  Make sure that it is not in all cases. You can not remove the icon. You can only hide or move.

  Change themes and to see that you can find?