BlackBerry smartphones can not make calls or text?

Similar Questions

• BlackBerry smartphones can not make calls from the home page or the phone book.

  I've had my curve for several months now and the other day, that my most young got a hold of it... I don't know how they do it, but my children can do things with my phone and computers that I did not know they could do... In any case I tried to access my voicemail by organizing the 1 on the homepage and it took me to instead call log, so I tried to make a call from the phone book by selecting the name pressing on do it call button and no as soon as I actually had to go into the call log and manually type the number.

  My question is... What did do?  It is very aggravating and I would ask him, but he is two... I know he did not drop it or I would take it to a service provider.  All of the suggestions.

  Thank you

  If you go in your call log icon or by phone, click your menu button and go to Options. Then, go to the General Options. See if your the home screen dial is set to Yes.

  Also try to reset your device by removing the battery for 1 minute and replacig it to leave the unit restarts. Try it later

• BlackBerry smartphones can not make calls with 9530 in Afghanistan

  
  

  Thank you very much!

  Between enter # 000000 (send) to allow the change of the internal phone number code in the programming of the handset and killing the automatic complement + 1 of the smart dial, it's working now

• BlackBerry smartphones can not make or receive calls on new 9720

  Hi all I just took delivery of my new 9720. Bought on ebay an unwanted update. The phone is on orange, I inserted my SIM connected to my wireless network, numbering fixed checked is no etc. etc. on but can not make or receive calls. I'm new to the blackberry phone so I missed something? Thank you in advance Dave

  Thanks a lot for your help and your advice. I'll be back on the phone to the seller for a full refund. I ordered another direct phone to orange so no probs, this should be... If all goes well
  Thanks again for the help
  Dave

• BlackBerry smartphones can not make or receive calls or text messages

  I have a desk that also my BB services (e-mail and internet) work and device to register. But I can't make or receive a phone call or send and receive text messages. Try calling a number any (including the short customer service number) I get only the message on the screen saying "Call Failed". I'm with O2 with BB unlimited but also tried other SIM cards or reset to the default setting but still the same.

  Could someone help?

  Hello

  It really seems to be the same problem I had. The reason why my phone did not work (calls and sending messages) were that the phone has been updated with the index. Looking to solve the problem, I visited O2 and T-Mobile (which was the original support) and people and T-Mobile was very helpful and kindly spent some time to solve my problem. At least it confirmed what I already knew. Because the person who took this phone as a contract obviously has not paid the IMEI of my phone bill has been blacklisted and I couldn't use it in England (he works abroad). I could use only internet, emails etc. exactly as you can.

  These people in T-Mobile store after talking to someone in their service center told me that the only way to remove it from the blacklist must provide the original proof of purchase. I called customer service and they confirmed this as well. So if you have the same problem that you need to talk to the person you bought the phone and ask the original proof of purchase of the phone company. At least, it works with T-Mobile and should then with Vodafone as well.

  In my case, I went back to the phone to the Ebayer. As he was shopping, it had no original proof of purchase. It wasn't easy and I had to remind him of Ebay and Paypal political and it took some time but finally he refunded my money and I bought it.

  There is another way how to remove IMEI to list black, but not quite sure how legal, is that you will find someone who can do that in England. You can. Write on my email if you want more info and don't know what I mean.

  Hope this information has helped and you will sort your problem.

• BlackBerry smartphones can not make a call, but can receive calls

  Hello! I BBCurve9380 and somehow it just stopped making the calls, but I can still receive. I don't know if it's on the changed settings but on what I read in other forums, it's on the it policy. I checked mine and it says BBFS1 [GTALKAP1] and WLM 2.1 [WLMAP01]. I've updated all my apps and my computer can read my phone just fine. When I try to make a call, it automatically disconnects. Any help would be appreciated.

  In fact, you have a lot more work to do, in light of your acquisition method. Reference:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  For step 3 stages of seller, you should replace it and it will remove unit COMPUTER policy:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  However, later, when you restore, DO NOT do a full restore. On the contrary, do only a selective restore of only those databases that you absolutely need (e.g., contacts, calendar, messages) and specifically avoid restore databases that have nothing to do with HIM, political, business or other similar things. If you restore those, you'll just be right back where you are now, as a full restore will conscientiously COMPUTER policy again on your device.

  Note Please that I really have no idea if doing this will restore your ability to make calls... 100% of the information I have comes from what you have posted here. I'm guessing that the policy could be the cause of your problems, but I can't know that. No matter, since there is an IT strategy on board and you are not on BES, then you definitely want to get that deleted. But regarding if that will restore your ability to make calls, I have no way to predict the future... If something is the cause of this specific problem, then we'll have to deal with this - AFTER you remove the it policy so that we can be sure it does not hinder anything else.

  Good luck!

• BlackBerry smartphones can not make or receive phone calls

  This morning, having never had a problem with my phone before, I have a message that says "SIM card rejected" right to the very top center of my screen. In the very right corner it says "SOS" in red. My phone is less than 2 months old. Please tell me this is an easy solution. I'm very techno-challenged.

  Hello

  In this case, we can try to reload the software on the BlackBerry smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/kqMaD3

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with selective restore, here is how to restore http://bit.ly/bSbfl3

  Thank you

• BlackBerry smartphones can not make or receive calls all of a sudden

  Since a few days, I have been unable to make or receive calls still yet I can text, email and Im without any problem. I get out the battery and then it works for a few hours and then stops again. Any ideas? Help, please!

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  Good luck and let us know!

• BlackBerry smartphones can not make a call from the phonebook

  Hi guys! Can someone help me? BB Storm 9530, when you type the number to call, everything is ok, but when you try to call the same person in the phone book, it is impossible. What can I do?

  Thank you!

  It could be one of the four solutions... Try these:
  1. make sure that you set your own code to the Dialer phone screen > Options > smart dialing.
  Set your country Code in this format: "+ xx" where xx = country code. Some countries have two or three-digit country Codes. Do not place not the '+' in the entrance of your contact.
  * In the United States, the value of this country as '+ 1' Code and place your code in the appropriate box (this normally the default setting in a new BB).

  2. in the same place, change the length of National number for the number of digits corresponding to your country (since some countries have less than 10 as that set by default in the BB). Check out the total numbers, less country code. Do not place not the '+' in the entrance of your contact.
  * For example, some countries have a total number to 8 (more than 3 for the country code). You must enter '8 '.

  3. you probably have "Content Protection" located on your address book.
  OS5 devices: look at the Options > Security > General settings. Scroll down to the content Protection > include addresses = no
  OS6 devices: Home screen > Options > Security > encryption > uncheck encrypt.

  4. go to Options on your device > Security Options > encryption > include contacts the value 'No '.

• BlackBerry smartphones can not make long distance calls during a call from BB address book

  Hello

  (1) use a number from my address book, 1-604-824-2021 example, long-distance call I get a message "all long distance calls must include the area code.  Please check the number and redial. "If I use the phone to call the exact number even, for example 1-604-82402021, the call goes through.  Y at - it a parameter to set?  Please notify.  Thank you.

  (2) I have synced my BB to Outlook 2007 on my pc to print a paper copy of my contacts list.  Synchronization worked fine but only gave me contacts with their name and e-mail address.  Contacts on my BB without addresses email has not appeared on the list and details, addresses, dates of birth, and especially the phone numbers for contacts appear.  Is it possible to get ALL the details contact on a paper copy?  Thank you.

  The folks at Telus is unable to help because they apparently don't know produced pretty well BB.  I won't pay BB technical to tell me how to use their product, but I could take the service providers advise buying an iPhone.  Someone can offer some advise to solve these two seemingly simple questions

  Thanks again.

  Ralph

  Hello and welcome to the community!

  ralphhr wrote:

  (1) use a number from my address book, 1-604-824-2021 example, long-distance call I get a message "all long distance calls must include the area code.  Please check the number and redial. "If I use the phone to call the exact number even, for example 1-604-82402021, the call goes through.  Y at - it a parameter to set?  Please notify.  Thank you.

  Please check your Smart Dialing settings... maybe they are active, which could make the '1' in your point of unnecessary Contact.

  • KB20595 How to disable the smart Dial feature

  ralphhr wrote:

  (2) I have synced my BB to Outlook 2007 on my pc to print a paper copy of my contacts list.  Synchronization worked fine but only gave me contacts with their name and e-mail address.  Contacts on my BB without addresses email has not appeared on the list and details, addresses, dates of birth, and especially the phone numbers for contacts appear.  Is it possible to get ALL the details contact on a paper copy?  Thank you.

  Interesting... it must synchronize all... hmmm... Well, if your only interest is a paper copy, then an export might be too simple. The Desktop software can export to a CSV file, which you could then return to Excel and do what you please. Unfortunately, the export feature has been removed in more recent versions of Desktop software (don't ask... it's a HUGE bru-ha-ha!), and you must use an older version (6.x or lower, I recall) to do:

  • http://www.BlackBerryOS.com/downloads.php?do=cat&ID=110

  Good luck!

• BlackBerry Smartphones Can not receive pictures via text

  I have a Blackberry Bold 9930 software: v7.1.0.1066

  I can't understand how to send photos or video via a text message.  Can I receive, and I know that my service allows me to send it, because I had my parents added to my plan (AT & T family plan) and they can also send photos with their phones from wal-mart for $10.  Whenever I have search the Internet how to do this, they show screen phone calls with the menu that lists several options for how send a photo, and one of them is text.  My phone does not have this option if, whenever I hit send on a picture my only three options are e-mail, bluetooth and Tag (don't know exactly what it is, but when you select it says to place the back of the two phones together, is not an option in SMS language).  In addition, nowhere in my menu when composing a text find an option to add attachments. so I can send them this way or the other.

  HA, had fixed after only on the hour on the phone being bounced back from AT & T BlackBerry and vice versa. For anyone who purchases a phone off of the internet (ebay), even if it is new, it can be registered by a dealer or a supplier that offers no MMS messages and they will be blocked and do not come even to the top as an option on your phone. Your service provider will need to reactivate your phone with this provision. The Blackberry rep figured this out from my PIN thereafter, then I had to remind the representative of AT & T and to explain this, and yes he did not know what I was talking about but on the third try he managed successfully to fix.

• BlackBerry smartphones can not find calls to auto complete under Options > general Settings (also not found)

  I tried to disable auto end calls when phone gets into the case.

  I have the case who can hear phones while coverage on.

  but I still have my calls to is completed by put her coverage.

  so I seek help BB on the phone and go to options > generaloptions > auto end calls

  but I couldn't even find general options folder... is something lacking seriously here?

  I really wonder if it is possible to receive a call saying 'response' to the microphone and not open the cover of the phone.

  the case of a hole for the speaker and microphone.

  Thanks for trying to help

  You can change the auto end calls never Into Holster, and Auto answer calls of never for off case, go to the phone, press menu, options, General options, let me know

• BlackBerry smartphones can not receive calls Blackberry Curve 8330

  (1) phone shows 2 missed calls but does not ring.  Screen does not shine display of incoming calls.

  (2) in addition, when I go to each application, the hourglass takes a long time - just got this message: "eception exception: Java.lang.Out memory error."

  Thanks - I had a few open programs.

• BlackBerry smartphones can not answer calls with BT headset (under "leaky. 85')

  It was intermittent in the official versions of the code, now it does not at all sous.85.

  When an incoming call is received, and I try to answer by 'touch' my Jawbone II in accordance with the instructions, it just hangs up an incoming call.  If I try to answer the call using the "touch screen" key, it does nothing.  If I reply using the "Green Telephone" button, the call is answered, but I THEN push the button on the BT SH to get audio through.

  They do not have the headset BT included with this moment thing...

  Any suggestions (nice ones?)?

  Thank you!

  RandyR

  Solved my problem...

  Removed and then re-linked my helmet, now called BT funcitons (mono only) work with the jawbone II.

• BlackBerry smartphones can not connect BlackBerry Pearl 9105 for PC

  Hello world

  I have the following problem:

  After using my BB Pearl 9105 for almost 3 years, I can not connect to PC more (I still menu with choice of 3 options on my smartphone when I connect, but when I click on that option "usb" or "charge", the menu appears again).

  In addition, the PC does not recognize my smartphone as a usb device. Updated BlackBerry Desktop Software and the purchase of the new Micro-USB cable did not help.

  I can still load.

  Could anyone suggest me how to solve this problem?

  Hello and welcome to the community!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!