BlackBerry smartphones can not search for unread Messages

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• BlackBerry smartphones can not open the pin message

  I have a Blackberry Curve 8310 on AT & T and I can't open a pin message that was sent to me by a friend, I see the notification on the homescreen smiley face, but I can't understand how to display the message.  All help to determine what would be appreciated!

  Welcme to Frums!

  When you go to your home screen, press menu and all show. Make sure that your message of what icon is there.  He comes across as an email.

• BlackBerry smartphones can not remove a stubborn message!

  I've got the 8110 and I have one video that was sent to me that I can't remove.  I use the BB Dimension today theme and show he ' s got a message but when I go in the folder is not there.  I tried to remove it after that I have pull up.  Any suggestions?  Marty

  martylamb wrote:

  I've got the 8110 and I have one video that was sent to me that I can't remove.  I use the BB Dimension theme today and he see the I have a message but when I go to the folder, it is not there.  I even tried to delete it after that I have pull up.  Any suggestions?  Marty

  How are you trying to delete a message that you can't find? I don't understand this.

  Tips to clear the message unread... try them in the order.

  If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

  Try these options:
  * Hard Reset BlackBerry now ALT CAP (right Shift key) and DEL (or with the BlackBerry power, remove the battery and reinsert the battery)
  Messages > saved Messages
  Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
  Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  * Clean and reload your OS.

• BlackBerry smartphones can not download attachments - Error Message... Help, please!

  I have a Blackberry Curve 8300 and I try to open and download an email attachment, but whenever I click on it, I get a message saying "cannot complete request more. Service book information not found ".  Is someone can you please tell me what I need to do to be able to upload images, etc., that have been sent to me as an attachment?

  Thanks in advance,

  Susi

  You must have the repushed to your blackberry, either through your BES service books or the service provider

• BlackBerry smartphones can not send Gmail account messages

  I have all the settings have not changed and am for some reason, unable to send emails from my gmail account. My business email works great.

  I get all emails and when I answered, or compose a new message I've only have the option to save a draft.

  Any help would be appreciated.

  Thank you!

  Call your carrier and ask mail books, they can send to you in less than 30 seconds, or you can do this through your operator's web page, connect your account and go to the installation and maintenance log, post send you.

  After this check, if you can send messages.

• BlackBerry Smartphones can not display of MMS messages. Help!

  I got my Blackberry Bold 9700 since January and have not had any problems of reception of MMS messages up to now.  All of a sudden, when someone sends me a MMS, I can't see it, it just says: not received and it never receives.  I have the MMS service through my AT & T service provider.  Any suggestions?

  Hi and welcome to the Forums!

  Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• BlackBerry smartphones can not remove a SMS Message

  I have the 'BB Dimension today (active)' set on my 8100 theme.

  On the main screen under messages, I show an SMS message (now 5 days).

  I select the message by using the trackball and click to open the message.

  I press the menu key and select Remove, confirm the deletion.

  The screen returns to the main screen of the BB Dimension today and the SMS is still there.

  I select the message by using the trackball and click to open the message.

  I press the menu button, select "View file", I select SMS Inbox and he replys * No. Messages *-same for Outbos and Sim Card Inbox.

  How can I get rid of iof this message on the front page?

  Darcy Parker

  Yes, that fixed it - thanks for your help

• BlackBerry smartphones can not send emails or messages image

  I got my Blackberry about 2 weeks and everything worked very well. But, today is not send or receive picture messages or emails and I don't know why.

  Help?

  OK, here ya go...

  Try this...

  Go to OPTIONS > ADVANCED OPTIONS > APPLICATIONS > TABLE of ROUTING HOST > then press Menu (BlackBerry) > register NOW.

• BlackBerry smartphones can not compensate for Black Berry ID App World

  I was trying to make a Black Berry ID, but every time I try to it says that something is wrong with my password. There no blasphemy and lies between 6 and 20 characters. I also tried several passwords and none of them work. Help please?

  Hmmm... as for another email address?

  Also - you happen to be on BES?

• BlackBerry smartphones can not get incoming messages in Facebook

  I'm unable to receive incoming messages in the facebook message box. The messages are giving, but I can't receive. Ask for help!

  Hi and welcome to the forums!

  KB27993 Facebook for BlackBerry smartphones is is more updated of the new RSS

  «On some occasions, that the Facebook® for application smartphones BlackBerry® is therefore more updated news FEEDS even when a manual refresh is complete.» Users of blackBerry smartphones who not know this problem may be able to view existing comments or other profiles of FaceBook® friends".

• BlackBerry smartphones can not connect BlackBerry Pearl 9105 for PC

  Hello world

  I have the following problem:

  After using my BB Pearl 9105 for almost 3 years, I can not connect to PC more (I still menu with choice of 3 options on my smartphone when I connect, but when I click on that option "usb" or "charge", the menu appears again).

  In addition, the PC does not recognize my smartphone as a usb device. Updated BlackBerry Desktop Software and the purchase of the new Micro-USB cable did not help.

  I can still load.

  Could anyone suggest me how to solve this problem?

  Hello and welcome to the community!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!

• Vista - can not search for new updates

  My last update on Windows Vista has been 25/02/2010...  I clck on Windows update and it tries but came back with WINDOWS COULD NOT SEARCH for NEW UPDATES.

  I disabled the result of nada firewall nwith.  WIndows Defender has been the last updated 25/2/1010

  Hi clamouring.

  In addition to what Jose was advised to do, try to run the tool components reset Windows Update:
  http://support.Microsoft.com/kb/971058

  If this post can help solve your problem, please click "Propose as answer" If you find it useful, mark it as useful by clicking the 'Vote as useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• BlackBerry smartphones can not synchronize with the USB cable plugged into charge pod

  Hello

  I read on the web site of shopblackberry.com, in the details of charge pod ( http://www.shopblackberry.com/_blackberryaccessories/cgi-bin/pd.cgi?frompage=category&page=product_d... ) that the pod can handset with charger travel or data cable for charge and/or sync with a BlackBerry smartphone. So, my question is related on a problem or a misunderstanding of me to this description.

  I want to know if we could recharge and synchronize the BlackBerry via USB cable or is only responsible for the BlackBerry when connected that way. My second question is, is it possible to synchronize the BlackBerry with the USB cable plugged into the pod or not?

  Because I got a request from one of my users about the fact that his BlackBerry 9000 can not synchronize when it is on his group.

  Thank you very much!

  Hello

  It's a loading dock. It is useful, because just drag you your "BOLD" in there and it will load (just like the 8300 Curve).
  If you want to synchronize, you can plug a usb on the side of the appliance cord. This can be done while the machine is in its dock, where the description.

  I have the same crib, but for the 8300. It's really worth buying. I'm happy with it every day.

• Can not search for new updates, error Code 80070005

  When I search the updates, I get an error message indicating that Windows could not search for new updates.  Error code 80070005. Windows Update has encountered an unknown error.  I tried all the suggestions of troubleshooting the problem, but nothing has worked.  I am very frustrated and tired of dealing with this problem.  If there is a problem with updates that Microsoft sends then they should correct this problem. I have four computers in my house and I'll only have this problem with the computer that has Windows Vista.  Help, please!

  See the link below, Tim Quan has provided the resolution of this problem.
  http://social.technet.Microsoft.com/forums/en-us/itprovistasetup/thread/61ce9777-AAAC-41B5-AC02-eae76759d1d3