BlackBerry smartphones can not send and receive E-Mails / BB Internet Service does not

Hello

got a 9000 "BOLD" for Christmas and just move my Pearl 8100 via Switch Device Manager to 9000 "BOLD". One problem so far: although I copied all the data including my accounts of personal emails from the bead on the "BOLD", I can't send / receive E-Mails.

Just found that Blackberry Internet Services do not now. If I understand the manual, I have to activate the device. I just sent the message HRT, but is it enough?

In the email setup screen I just find the configuration of the company, not an option to set my personal E-mail-accounts.

What should do?

TIA

Ralf

Hello

OK, now it works. The "BOLD" had to be activated manually by my carrier; He didn t connect automatically as it should. Then I had to make several soft resets, changed the unit - so I needed another site (country), not that we mention here - and finally the "BOLD" connected to the Initernet - finally!

So, the BB seems to be a bit complicated; never encountered such problems using my Pearl. But in any case, now it works.

Thanks for your support!

Tags: BlackBerry Smartphones

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