BlackBerry smartphones cannot be deleted unread email indicator

I recently had to return my Storm to Bell for repair, but they gave me a replacement phone. When I backed up my original phone to my computer, I got 1 unread email. When I restored the backup to the new phone, the email itself has been marked as read, but I got email notification showing 1 new email.

I tried everything to get rid of him. I looked for unread messages, and there aren't any. I pulled the battery to try to reset it. I can't get out.

Any suggestions?

Tips to clear the message unread... try them in the order.

If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

Try these options:
* Hard Reset BlackBerry by holding ALT CAP (right Shift key) and DEL (or removing and reinserting the battery)
Messages > saved Messages
Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
* Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
* Clean and reload your OS.

Tags: BlackBerry Smartphones

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