BlackBerry smartphones cannot remove rogue ringtone

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• BlackBerry Tour 9630 BlackBerry Smartphones - cannot remove the maintenance book

  Hello

  I use Blackberry Tour 9630, version 5.0 software Bundle 1600 with H2O wireless. I can't remove the blackberry service and replace it with H2O maintenance book. I followed the instructions.

  http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do;JSESSIONID=8C3B3F0B74F67DD3A14B4B226137F5D2?...

  I tried to use to delete data using office software preconfigured and restore from the service of H2O. But whenever I do,.

  the book of service BB comes back with

  Commissioning [OTASL]

  BlackBerry Maps - NA [LbConfig]

  BBFS2 [BBIMConfig]

  BBFS1 [BBIMConfig]

  BBFS2 [YHO]

  Any suggestion will be highly appreciated. Thank you.

  Options of--> advanced--> service book Options

  Press and hold the 'Alt' + 'SBEB"type

  He will show a notification " " Legacy SB restore active". Fact!

  Then, you can restore a new servebook.

  Try this, hope it works for you

• BlackBerry smartphones cannot remove the third-party Application

  I have addded the icon of YouMail and I am unable to remove it by the Desktop Manager application loader.  Any ideas or suggestions?

  From the main menu (press the red key on the far right of the nav buttons):
  

  Settings -> Options -> Advanced Options -> Applications
  

  This will display a list of applications installed on the device.  Scroll
  

  down to select "YouMail for BlackBerry".  Click the 'Menu' button
  

  and select 'Delete'.  Follow any additional instructions (may ask to
  

  restart.)
  

• BlackBerry smartphones cannot remove the old emails

  I had my auto delete on the device set at 15 days since I got it.  Recently I scolled back expected I'd be searching through 15 days of messages.  Instead, I found that I had old messages as in last October.  I managed to delete messages in January, February and March, but I could not delete messages in 2008.  I changed automatic removal at 30 days Beach, no difference.  I restarted the unit with the battery several times.  Any thoughts on this phenomenon?

  Of course, it comes to connect the BlackBerry to your computer with the mini-usb cable and using the Desktop Manager software. Since in the Desktop Manager, you can go in the backup and restore icon, and then click the Advanced button. On the right, you will see the BlackBerry databases. You can select the database of Messages, and then click the clear button.

  This to erase all messages (e-mail, PIN, SMS) between the unit and should solve the problem.

• BlackBerry smartphones cannot remove my Blackberry Conversations

  I currently had a problem where I could not create a convo with any of my contacts while using blackberry messenger.  I've sorted this problem very well, but then I realized that I had conversations of blackberry in my "posts" and I couldn't remove them?

  any help appreciated

  Thank you

  LewLew93 wrote:

  Yes that is correct

  and what happens after a battery pull?

• BlackBerry Smartphones cannot remove apps

  I bought and installed MasterDoc. After trials and end up handling for my needs I contacted them for a refund that they quickly and effectively accepted and treatment.

  I uninstalled the software from my office and then tried to use Desktop Manager to 'uncheck' these applications and remove them from my Pocket PC, but they no longer appear in the Apps Loader window and so I can't remove the sturff from your handheld.

  Any suggestions on how to get rid of them?

  He did. Thanks to bifocals

  Bifocals wrote:

  Hi and welcome to the forums,

  Go to OPTIONS - ADVANCED OPTIONS - APPLICATIONS select the associated application for master docs and delete.

  Turn off your handheld and restart.

  Please let me know if it works!

  Thank you

• BlackBerry Smartphones cannot remove the name of the audio album

  I struggled to upload audio files to my BB Curve 8330 and had to remove several albums of songs because they do not play. Now, I downloaded the files that are going to play, but the name of the album (which include some songs) is still there. One of them downloaded the first time as a name and the second time than another, so I have two albums with very similar names; We're working and the other is empty. How can I delete album names once the folder/album songs have been erased?

  Hello

  Without the help of Roxio, try the following.

  Hang the BB to the PC and launch workstation.

  Map of the media should look like a flash drive.

  First, save the map media for security.

  Look in each folder and delete all files named BBTHUMBS.

  Find the name of the audio album you're trying to remove, make a note of the type of file and delete.

  Disconnect. Do a battery pull:

  No data will be lost when you do the following: remove the battery while the device is activated. Remplacer replace after one minute, let the device reboot 1-5 min. This will allow the BB for re index songs, without the BBthumbs.

  See if the name of the album 'Phantom' is still there.
  Thank you

  Bifocals

• BlackBerry smartphones cannot remove the weather bug

  Would appreciate anyone's help.

  I downloaded WeatherBug App World, but decided to replace it with the Weather Channel app.  When I clicked on delete, he seemed to go through all the right motions and said restart the removal of WeatherBug is complete.

  After reboot, the icon of WeatherBug was always in the downloads folder, but had a green arrow back under him and is labeled: (WeatherBug archived).   Hoping that it would help, I turned it off and took out the battery for about 30 minutes, but the icon is still there.   I went through all these steps on two different days to make sure I did it correctly.

  This archived icon does not have an option to remove - only to hide or move.  Anyone know what I can do?

  I don't know if he's still looking to run in the context or what.

  Thank you for all time.

  When you buy via AppWorld apps and then remove them, he leaves behind him this icon and archives of the app. You tackle MyWorld, you can remove it from there and that should remove the shortcut icon (which is just that... a reactivation of the app from AppWorld shortcut). Sometimes a good sweater-batt restart after removal of AppWorld, helps to eliminate an application.

  Hope that helps!

• BlackBerry Smartphones cannot remove the e-mail messages after OS 5 upgrade

  I just upgraded to OS 5 and according to the icons of the screen, I have 2 unread email messages.  This is not correct, but I have an email account where I got messages on the device before updating, but now I can't remove them and I think that the two issues are linked.  The email seems to work OK otherwise - just can't get rid of these old messages!

  Thanks for any help

  Try this:

  • Home screen > Messages > > search

  Set as follows (may vary depending on your operating system device):

  • Search type: Local
  • Name: any address field
  • Subject of Message:
  • Include encrypted Messages: Yes
  • Service: All Services
  • Folder: All files
  • Living room: Open only
  • Type: all the

  Who should get back to you all unopened messages of all message lines.

  Good luck and let us know!

• So dumb blackBerry smartphones - cannot remove several old emails

  memory becomes low, want to exterminate all the emails.  help BB says i shd be able to click on the 'menu', while in a date field and "delete prior" this option not to run.  I'm in the wrong place?

  Help!

  Love - by clicking on "Bravo" doesn't work for me, but if it did I would definitely by clicking.  The key was by selecting the same day, do not open a specific message, click on the line of the date of this particular message, which is what I did. Your msg that cleared up.  Thank you!

• BlackBerry smartphones cannot remove the BBM text

  Is it possible that I can delete a message that I sent the bbm without necessarily erase the whole cat?

  No, you can't.

• BlackBerry Smartphones cannot add the e-mail account on the Bold 9900, the only option in the configuration of e-mail is enterprise activation.

  Security BB9900 husbands suffered for me to use, but I'm unable to set up the e-mail.

  The only option is to set up the email through the activation of the company.

  I have a data plan from my provider Blckberry

  I tried to register it on my carriers BIS activation Web site but got the message that it cannot be done through my camera

  Configuration of e-mail icon only gives the ability to configure one enable a business account

  Have tried blackberry.com/integrate but I get the message "unknown error, please try again" after selecting "launch email configuration".

  Any ideas?

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) books of forwarding Service

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones to remove permanent Wifi browser - how?

  I haven't bought a 9700 ROGERS no contract to replace my phone to work. The policy of the company, is that none of the mobile devices cannot have any method of navigation interenet. The 9700 will not network go, unless you have a blackberry data plan and I have nothing but personal messaging plan which works well. The problem I have is that the wifi browser still works and even when I remove the wifi browser in the service books, it is just when I do a battery pull. How can I permanently get rid of the wifi browser without being connected to a BES? (the company doesn't have a BES) - hide the icon isn't enough...

  Thank you J Sanders. Sounds like something that will work. Forgive my ignorance, but where can I find version 5.0.0 for my 9700? -When I search the Blackberry site and enter my PIN (a ROGERS device) they do not show a BONE available for the 9700 yet...   I can't get the unit off I can? I really think what I need to know how to "install your current OS on your BlackBerry smartphone to your computer?  Thanks for your help, otherwise I can't use this unit that I paid $600 for

  Before you start:
  Install your current OS on your smart phone BlackBerry to your PC.

  1. on the PC, go to C:\ProgramFiles\CommonFiles\ResearchInMotion\Share d\LoaderFiles\OS version\Java.
  Create a new folder and name it deleted.

  2A c:\ProgramFiles\CommonFiles\ResearchInMotion\Share d\LoaderFiles\OS version\Java

  Find the .cod named net_rim_bb_browser_dameon and move it to your new folder cod.

  3. plug the device and on your PC, open the Desktop Managver > AppLoader > Add/Remove programs and work your way through the process to remove the net_rim_bb_browser_dameon module. You won't notice any changes until after you see the screen of the Application loader, don't click on the boxes, click Next, then finish. ONLY you will see it after clicking Finish a quick notice that the module browser_daemon is deleted.

  Close DM at the end leave your device restart.

  After a reboot, you can get a java error at startup. Ignore it.

• BlackBerry smartphones cannot add a language to my device

  Hello

  I am trying to add the French language on my camera and to remove Russian and Arabic which are implemented in it.

  In the desktop software, I can't find any specification to do this. When I press 'Applications' - there is no alternative than matks the possibility to add or remove languages.

  Can you help me?

  Hello and welcome to the community!

  Please start here:

  • KB05305 Location of support for BlackBerry smartphones
  • KB13067 How to get language for BlackBerry smartphones packs

  In general, it is the package BB OS exact that you install (via your PC) to your BB, and further, then by selecting the languages that you want to appear on the BB. Is what I recommend, on a PC (you can't do this on MAC):

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install to your PC, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  (4) If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML (there will be at least one, maybe 2)

  (5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  Do not forget to save.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones cannot send or receive e-mails on my blackberry curve 9320

  Hi, for the last 2 days that I couldn't send or receive e-mail on my phone, I contacted vodafone and they were not able to help. I would also add that when I click on OPTIONS - SECURITY - the SECURITY STATE INFORMATION my 4 email accounts appear, could be the problem, please help if you have a soloution.

  Kind regards

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider to support formal... consider that you pay for your services and official support and now they seem not to be to deliver. They have even the power to escalate your case officially until BlackBerry if they can't solve it, but you have does them not you fob off the coast with things like "it seems" good on our end... they are responsible for the provision of services to you, you pay for it.

  Good luck!