BlackBerry Smartphones Cant Get to sleep and backlight screen does not turn off

I tried to change the lighting settings in the menu options... will not work.

Backlight does not cease, keyboard and track ball all lights.

Tried it plugged, usually connected and always off.

Only way it turns off when it is in the case.

Help

Please?

With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

Now let's see if the backlight will turn off.

Options > keyboard/screen, what is your timeout set on?

Tags: BlackBerry Smartphones

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