BlackBerry Smartphones Christmas night HELP desperate!

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• Net_bb_rim_error blackBerry Smartphones - please please help

  My 2 "BOLD" constantly of to net_rim_bb different errors as net_rim_bb_messaging_app and other such errors where it is said the process responds and asks me to terminate. Despite terminate a mistakes very soon many other errors like this show up. I was not able to solve this problem for over 5 hours now and I can't operate anything. Some time my phone connect even if I try to call it. Other times I am able to meet and talk. Its like my phone is partially frozen for missed calls, emails and other icons are the same for the last 5 hours, but sometimes I am able to access some applications however, I'm completely unable to exploit one of my apps and even open other files like e-mail, call log, messages, etc.. I tried reset soft and hard but not completely succeeded.  Please help me as soon as possible. Thank you

  Details of the phone: Blackberry 9700 v5.0.0.680 (1149 Bundle, platform 5.1.0.160)

  Hello and welcome to the community!

  You said "hard reset", but I can't tell if you did exaclty or not... Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  In addition, you could try to start in safe mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  and delete the most recent thing (s) you have installed just before this problem started.

  After that, it's an OS Reload try... but we're going to stay on it for the moment.

  Good luck!
  Best!

• BlackBerry Smartphones Email icon help please

  Help, please. My email icon remains the same when there is no emails. To only show 56 emails when there is none even after resets hard.

  Hi and welcome to the Forums!

  I suggest a search of message:

  • KB21879 How to search messages unread on the BlackBerry smartphone

  Good luck and let us know!

• BlackBerry Smartphones SMS TEXT HELP! (and bbm)

  My pearl cannot receive new texts.

  It only gets new e-mail...

  and unless I have register earlier texts (before this problem happened), all the rest are deleted...

  also, my bbm conversations had all been cleaned...

  I rebooted my phone from TONS of time... is there a way to reset the phone?

  It comes from occurring as you face constraints of memory in your device. The low memory manager (LMM) is activated automatically when the flash available on the BlackBerry smartphone memory decreases less than 400 KB. Flash memory is used to store such as Messages, calendar, Contacts, tasks, Notepad BlackBerry smartphone applications and third-party applications.

  Perform the following steps-

  1. Give a soft reset by removing the battery for 30 sec.
  2. Check the amount of memory is free in your device to Options -> status -> free memory. To view all aspects of database go to Option -> status -> click on the Menu button and then select the database size
  3. Remove the less frequently used application. To remove go to Options -> Advanced Options -> Applications -> highlight the application you want to delete-> click Menu , and then select Remove
  4. If you stored your image in the memory of the device to move them to your media card

  Check the below knowledge base-

  How to qualify for low-memory situations on the BlackBerry smartphone

  How to maximize space and power battery life on the BlackBerry smartphone

  Lack of memory according to the free file on the status display field

• BlackBerry smartphones with new "BOLD" - desperate Please HELP restore historical Email with BES

  Hi all

  This is my first post. I'd appreciate any help that anyone can provide. I use a BB 8800 GSM for 2 years and was just delivered a new BB Bold 9000 GSM. I use it mainly to work with our email of the company, as well as for the address book and shared agendas. My company uses Exchange 2003 and Blackberry Enterprise Server, which I can only guess is 4.0 or 4.1. I am

  As I said, I use the BB for work and like having my available historical email because I often need to find old emails when not in the office. I saved the 8800 using the SW Desktop Manager v4.6. I also did a switching device using the DM software, while both devices were connected to my laptop via USB. He successfully restored data on the "BOLD". However on the "BOLD" I can't send or receive e-mails with my work email. I can make calls, send text, browse the web, send email from my Yahoo account which is also configured with the BB.

  I also connected to Blackberry Internet service page and updated my device on the wireless network and updated the maintenance book. This helped my account Yahoo work on the BB. However, I am still without corporate e-mail.

  My question is do I have my BES administrator to make a change on the BES? He needs to make an enterprise activation? If Yes is there a way to make the EA and always keep my historical data via Desktop Manager backup & restore process?

  If the BES administrator needs to do an environmental assessment can anyone provide detailed instructions so that I can help him or tell him in the right direction? He believes he needs to delete my account and create a new one. I was told it may need only to update or change the PIN associated with my profile.

  Any help or input would be appreciated especially experiences BES administrators. If you need more information or have any questions please fire away.

  Thanks in advance!

  You connect the BlackBerry to your work PC when you have used the device switch Wizard? If so you are invited to implement using PIN code (in bold) of the new device, and then generate a new encryption key? If yes then which should have completed the activation process to activate the "BOLD".

  If this does not happen your IT Department can issue you a new password to activate. After they do that you just have to go into Options | Advanced options | Enterprise activation and enter your corporate email address and the password, they give you, click your menu button, then choose activate. This will activate the "BOLD" to receive your business data.

• A freezing Storm blackBerry smartphones... help!

  I'm a convert of Treo in the world of BlackBerry and I thought that the storm is the way to do it.  In any case, after getting the telephone, connected to my corporate email server and downloading some apps, I run on the problem where scrolling and tapping are just frustrating me no end!  For example, when you try to scroll through applications, it just freezes on me and won't do anything.  I can press 'End' and it brings back me to my home screen.  Then, I tried to get into the phone to call Verizon to see if I could get help.  hen tapping/press the 'Contacts' icon, nothing happens.  OK, press harder.  Still nada!  OK, so I'll just type the number manually.  I press the 1 and 5 rises.  I press the 1 and 5 another appears.  I try to change where I am pressing on in the hope that I can get a 1 appears on the screen.  Nothing!  I had 3 seconds to throw this thing out the window.  I know that the BlackBerry is far superior than the Palm Treo but I want to tell you, I was contemplating going back to Palm.  I don't want to give up and hope that there is someone out there who can help out me.  Thank you!!

  Tim

  OK things more to check...

  How did you leave apps when you're done? If it's with the back or on the red button, then the app is unable to close properly. Always use the BBKey and "Close" or "Exit" to exit the application when you are finished. Only if you have a reason to keep it running, you must use another method to exit an application. If left to themselves, many apps will remain running, and just like a PC, more you ask him to do at the same time, him more bogged down it will receive.

  Something to watch - free memory of the App. Options > memory, check the free AppMemory immediately after a restart of batt-pop. Then watch an it... If he's dropping like a stone, then something is running for consumption.

  You can always check what apps are underway into the BBKey - he will always phone, home screen, BBMessenger, Messages and browser running... everything else is an application that has not closed. Be very frugal with allowing applications to stay running.

  You can also search the QuickPull... a version is free on the AppWorld. According to a schedule, it will be a reboot which is almost as good as a proper reboot batt-sweater. I have mine work every night at 1130 hours... longer, with the paid version (which I have), it will monitor the memory of the app and ask me if I want to restart when it reaches a set threshold.

  The thing we want to avoid is an OS reload... who is the most radical, and we need to reduce the other elements of first possible causation (IMHO).

  Give these things a try and report.

  See you soon!

• ID error blackBerry Smartphones: 40730 need help urgent to reset the password *.

  Hi team,

  I need help to reset the password for the BB APP world, I logged this site:- https://blackberryid.blackberry.com/bbid/main/login.seam?callbackuri=&i=4218081 this link is send me by email a password reset agin to the BB user ID which is (info personal removed) @blackberry.com is my user name. How can I get the password from there when I ask to reset the password.

  Donmenezes wrote:
  Hi guru,.
  Thank you for the answer. I followed the entire process, but none the case on all the links there is an option to send the password to reset BlackBerry ID to an external address is e-mail that is for example:-gmail account. I really need some request you please explain myself better.

  I think that you read correctly... re-read the Workaround"" section. He said nothing to do anything to your GMail account instead, you must follow the instructions, log into your BIS account (from a PC or your BB... it will be much easier to use a PC well) and activate the automatic redirection of your @bb to your Gmail account. Then return the password reset email, access your GMail account, and you should receive the email to reset it in order to finally use it to solve your problems.

  Please follow exactly the instructions and if you don't follow some sections, he cites exactly with what exactly you did and what exactly doesn't work correctly (point by point, please, with all the details). I can't explain that any better unless you are specific about exactly where/how you're stuck.

  Good luck!

• BlackBerry smartphones can someone help please?

  up to a few days a go, I was able to surf the web and send/receive surveys bbm so I was on the phone, I contacted blackberry and they said to contact my service provider, so I did it and then we me contact blackberry once again, so I don't have all the answers. There is nothing wrong with my phone while I'm not in a call, but it's a nice feature to receive surveys bbm so I was in a call, I reset my whole phone and I'm still not having any luck can someone help me please?

  3G or WiFi is the only service on this device which will allow the data at the same time as a phone call.  There's no other way.

• Application blackBerry Smartphones 200 - please help error

  Help, please! I have a Torch 9800 - started to download the new operating system and was not successful - instead, my phone won't work no - app error 200 shows. I've tried a soft reset and also removed the battery (several times)... when I connect to Desktop Manager, my computer does not recognize that I am connected. I'm going on vacation and really NEED my phone - and would appreciate all help... Thank you

  At this point, you have to reconnect to the BlackBerry Desktop Software to get anywhere with your phone.  Take a look at this article from RIM:

  http://www.BlackBerry.com/BTSC/KB10144

  I hope that helps you.

• Plan of blackBerry Smartphones Fido data helps

  Hi have an unlocked Rogers Blackberry Curve 8520. Fido is associated with data plan for BBerry. Can not connect to the data plan. I can text and use the phone. Fido says he of on the phone and will not do anything for me. said CAL BBerry and get them to help me put in place. I tried every soultion I can internet findon and still no data. Any other ideas? open to almost anything.

  Thank you for your help. the last in-person visit to resolved all Fido. It was a sim card problem. Thank you once again

• BlackBerry Smartphones Desktop Software - HELP! It syncs more

  After updating the software of office about a month ago I am more able to synchronize Organizer data. It worked wonderfully well before this, but I can't seem to find a link or site for the previous version of the software download. I tried to uninstall and reinstall the new software without success. I have reset the settings several times but without success. I connect the phone (torch 9860) to the computer and open the software. I put it on auto-sync and synchronize dialog box appears for a split second, then disappears. At this point, there has been no synchronization. I then click on the "sync button" bottom right of the screen and the Synchronization dialog box.

  Photos & video can be synchronized but not data. I left it like that for hours but nothing happens. The only way I can close it is CTRL + ALT + DELETE and close it through Task Manager.

  I'm doing something wrong? Can anyone help? It's bugged the hell out of me as it was working perfectly before. Is this the right place to ask this question because I'm having no luck elsewhere.

  Bravo!

  Hello Rob,

  Welcome to the community

  You can download older versions of the Desktop software on the link below. Just scroll below for earlier versions.

  http://us.BlackBerry.com/apps-software/desktop/desktop_pc.jsp

  Update your Mediasync:

  http://us.BlackBerry.com/apps-software/desktop/mediasync.jsp

  Guilbert

  Ron

• BlackBerry smartphones really need HELP! Would have someone seen this problem of e-mail...

  There are two of us at work using a 8830WE of Blackberry on the network of Telus Mobility with Shaw Cable as our ISP. We use Desktop Manager 4.6 and our device OS 4.2.2.176.

  We are the '' ONLY '' BB users in the office and the question that we are expereincing affects only the two of us, so I assume that it is something to do with our BB, or maybe the service BIS (we have no MS Exchange or BES).

  Most of the time we use MS Outlook to send the e-mail from our PC instead of using the small keyboard of BB. It said that the below occurs regardless of what device we use for email.

  When we generate and send a new e-mail the recipients planned get, however, if they do, that we do not receive their response.

  And is the same in the other direction... when someone send us a new email, we receive, but when they do not receive our response, we answer.

  I deleted service CMIME book, waited, then cancelled - it does not work.

  I have not changed any MS Outlook, BIS or device settings - at least I don't remember changing anything whatsoever.

  Help, please. This has happened for two to three weeks. We missed several important answers.

  Thank you

  I would like to connect to your BIS site delete and recreate email accounts.

  Then select send service directories. You will get the email of activation for all e-mail accounts.

  No data will be lost when you do the following: remove the battery while the device is activated. Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected, thanks

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• BlackBerry smartphones I need help!

  OK, I rebooted my machine and this message.

  Error 102

  Reloading software

  For more information, please visit: www.blackberry.com/102

  reset

  then we're back to zero and the same message appears, I went to the page and I downloaded the software and it says: once your device is pluged into the computer it will say: conect to device cant, updated

  but he wont even say, it can not conect.

  can anyone help me or I have to find a RIM Office and go for help?

  It's a new bold 9900 if that helps anything.

  This is a procedure blindly; Sometimes it will hit it off on the first attempt and other times it will take several attempts.  The only advice I can give you is to try again.  If it still does not respond, disconnect your phone, plug it back again try until it is recognized by the BlackBerry Desktop Software.

  I hope that helps you.

• BlackBerry Smartphones please please help with transfer of voice Notes

  I move files from blackberry to the pc, and it continues to change the file type of mono (I love and you want to keep) stereo ringing hail.  I spent my Blackberry Desktop Manager for files Audio Tools and tried everything so that he could keep the transfer even and it turns into stereo.

  As I have the solution I tried to send voice note files and then I get an error please help. I need these audio files! Thank you

  do not use the transfer of voice notes.

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=BlackBerryDesktopSoftware&thread.ID=3...
  HOWTO: use your blackberry as a USB device

• BlackBerry Smartphones Newbie needs help setting up email

  Hello world

  I've been the proud owner of a "BOLD" for about 48 hours now. This is my first Blackberry, so please bear with me.

  I need to set up my Yahoo email. I remember setting up front, but I deleted it as my allowance for the use of network (3 Australia) showed 2 MB roaming allowance, of which half was used in one day.

  I think that the e-mail message has been implemented via a browser page, but I can't go back to this page. The e-mail setup wizard seems to be to the establishment through BES which I did not. Does anyone know the address of the page?

  I also remember, when I chose the browser (not of Planet 3) I was taken in a BB page that showed several options of setting up various things. There were about 5 or 6 boxes grey listed above the other? Anyone also know the address of the page for this?

  Thanks for any help,

  Paul

  You also see a personal Email Setup on the device icon? If not try going into the Options | Advanced options | The host routing table. In this screen press press the button menu and choose to register now. See if you receive a message from check delivered to your device. Subsequently, reset the unit by removing the battery for 30 seconds. See if you have this icon now after restarting the device. If you still don't you can try setting up the account again on your carrier's Web site BIS to add return e-mail accounts?

  What options do you remember on this Web site? Try to go to mobile.blackberry.com on your browser and see if it's the page.