BlackBerry Smartphones confused Newbie: scheduling issues

Similar Questions

• BlackBerry smartphones updated software now issues:(aider!!)

  Hi guys. so I've updated my software on my bb curve 8520... Well the bb desktop software had asked me to do the experience works best with my phone. but it turns out to be the opposite. I can not call more I get this message when I try to call someone "can't call the current call" or if I managed to call I can't hang up unless the caller hangs up. my memory card is not working, or more, music and videos say 'impossible to read the content' but I can see all my photos. I can not view my airtime balance or update my bis. I tried to connect my memory card on my pc and it works fine when connected but as soon as I disconnect plays anything from my phone. I rebooted a million times. formatted the entire phone but nothing works! my alarm does not sound and sometimes when someone me the your text does not ring SMS. the update is performed from a 107... something to an update from 1788. I can do to fix all these technical stuff... im convinced this isn't the physical phone that is damaged. your help will be very appreciated. thanx

  Hello and welcome to the community!

  Given what you describe, I think that is better to a clean OS reload. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Hardware blackBerry Smartphones Dumb newbie question! :)

  Hi people,

  I'm new in the world of the blackberry and I'm about to take the plunge with a unlocked sim-free BB Bold to use in the United Kingdom on Vodafone. I read on the differences of software between BIS and BES and would go for a set - up BIS. My dumb newbie question is equipment arrives in version BES or BIS or not?

  Thanks in advance and do not hesitate to make fun of my madness

  craigdh wrote:

  Good answer Xandrex. However I'm still not clear as to the issue of equipment, I asked. The reason why I am wanting to buy "BOLD" a separate contract is.

  1. it will work a little cheaper over the life of a contract.

  2. I will get my "BOLD" much faster.

  3 UK networks have a reputation for crippling features in high-end etc phones then charge you more to get similar functionality via one of their services.

  4. they are very slow to provide updates of the firmware on their own brand of appliances.

  There was a little insinuation in my answer: basically, you buy a mobile phone, so you get a BIS/BES contract with a carrier who takes in charge that the mobile phone. A "BOLD" can be used like BIS or BES, it depends on the company.

  On the price, I'm sure the phone deal + contract is always cheaper than a "BOLD" (retail and not eBay from some guys) then a contract which is usable (that is, no GoDaddy or 0.01GBP / KB).

  for the speed, you are the one who knows.

  The thing of the cripping: the thing is, the updates are provided only by the suppliers (they get a barebone RIM OS, then add their stuff like facebook or AOL). Even if you buy a single "BOLD" without a contract, if you want to upgrade the regular way, you wait fot your carrier to publish the upgrade. Or you can do the regularly (which can be made with or without the purchase contract at the same time).

  HTH

• Greetings from blackBerry Smartphones / BB Newbie Questions

  Hello!!

  Thought I'd take the opportunity to view and asking some fundamental questions about the Apps and BB.

  Apps, I would like to ask you a few tips from the community.  Just try to save time by trying different applications by asking.  I'm looking for advice for the following applications.

  -GPS?  Heard of Google Navigation but it doesn't seem to work with BB.

  -Calendar?  I use my BB for professional and personal

  -PTF App?  Is it possible using the BB to open, edit, save files on the BB?

  -BlackBerry Protect?  I've heard of her.  Thoughts?

  Any other Apps that someone would suggest?

  BB issues,

  -Whence an app go once removed?  Stored on my device somewhere taking up room?

  -With regard to the preloaded applications (Verizon) on my BB?  Can they be deleted and if so it will cause issues on the road?

  -All the Apps I should stay away from?

  Thank you

  Welcome!

  Vewrz_BB9650 wrote:

  Apps, I would like to ask you a few tips from the community.  Just try to save time by trying different applications by asking.  I'm looking for advice for the following applications.

  -GPS?  Heard of Google Navigation but it doesn't seem to work with BB.  Maybe you say Google Maps, works very well with BlackBerry. It is a great mapping application, but does not voice turn - by turn navigation. You might like Telenav GPS for it, I use it, but it is not free.

  -Calendar?  I use my BB for travelers and personal operating system native calendar is great, that it syncs with Outlook. Others use Google Calendar.

  -PTF App?  Is it possible using the BB to open, edit, save files on the BB?  PDF? Your BlackBerry is open to be sent as an attachment to an email automatically to PDF files. If you save a PDF file on the press card, on the 9650, you will need a third-party app like PDFtoGo or Repligo to open and view the PDF file.

  -BlackBerry Protect?  I've heard of her.  Thoughts? Very worth it. Download AppWorld and set up for daily backup at some point every day. Lifeline.

  Any other Apps that someone would suggest?

  Weather: Likes BerryWeather (BeWeather in AppWorld). Another beautiful app is WeatherBug.

  ShowMeTheImages help really discover your HTML emails a lot simpler and easier.

  There are too many apps to name, I like.

  BB issues,

  -Whence an app go once removed?  Stored on my device somewhere taking up room?

  If removed from the device, it went. Your download and your purchase is always archived in AppWorld, so you can install it again.

  -With regard to the preloaded applications (Verizon) on my BB?  Can they be deleted and if so it will cause issues on the road?  Really, you can't remove these shortcuts to application "pushed," not very easy installation. It is simpler:

  To do this: create a folder on your home screen and name it "Junk" (you can choose to be more creative the folder name ). Now, highlight each unwanted icon and press the Menu key > go to folder and move it to the folder "spam". That, for each, you don't want to do.

  Now, highlight this "Junk" folder, and select Menu > hide.

  Out of site, out of mind. Meanwhile, feel free to complain to Verizon or their own user forums.

  Good luck!

• BlackBerry Smartphones confused by numbers

  I hope that I am not alone to be confused by the many versions of the operating system for the 9105. After checking the updates via the BB site and was told not available, I wonder if automatic verification only works in a major version of OS 5 or 6.

  I have a UK handset brand v5.0.0.884 (platform 6.2.0.94) currently running. I guess there is no update in OS 5.

  However, this topic OS 6? 6 OS can be installed as an update?

  Depending on where I read, I feel OS 6 is available for my device, but then the other sources seem to indicate no.

  If it is not available, very well. If this is the case, then I decide to do or not.

  Help appreciated.

  1 there is no true "unbranded" BlackBerry devices, each device has a code provider in this document, although there may be no "brand" on the camera body.

  2. the search for methods of upgrade Manager Wi - Fi and office for upgrade releases from residues in the service provider to which the device is to brand, device operating system versions are "liberated" by specific carriers once they are certified and trained in their support technicians, but still, you are able to load all carrier model by following the instructions below.

  At present, 6.0.0.481 is the latest version of operating system version officially for the 9100/9105 model.

  You can download it here:

  https://www.BlackBerry.com/downloads/entry.do?code=02A32AD2669E6FE298E607FE7CC0E1A0

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• BlackBerry Smartphones 8830 calendar Synch issue/Vista 2007/Office Mgr v5.0.1

  I use Vista 2007; I have 5 accounts of e-mail on my 8830 - none are related to Microsoft Outlook.  Somehow, my calendar on Outlook using an e-mail address that is not the default configuration on the 8830 synch (I had to e-mail to the default list on the 8830's General Options) and so when I opened an APPT in Outlook on the 8830 syched, it shows the secondary address and I can't change it to the default configuration.  When I create a calendar on the 8830 entry, it shows the e-mail by default but then it is not sync in Outlook (unless I have the secondary list of e-mail).  I was not able to find a way to solve this problem. Whenever I have sync Mgr Bureau 5.0.1 it syncs off the secondary e-mail address.  Any ideas on how to solve this problem?  I have had this camera for years and it is the first issue I encountered.  It has not affected my notes/tasks/contacts/notes sections, which is a good thing.  Thank you!

  My unit is fixed - this is how we did it (thanks Verizon):

  1 back up data via Blackberry Desktop Manager

  2. under Options, Advanced Options, default Services: remove all the associated email calendars (CICM extensions, if I remember correctly).  I've only used Microsoft Outlook - not connected with an email, so it was just get rid not use calendars.

  3 wipe 8830

  4 restore the 8830 with the back upwards the data via Desktop Manager file (note, this has created once again duplicate entries, because the unit out emails associated with inputs and so now I had an Outlook calendar on the 8830 with merged/duplicated entries before - everything synced very well).

  5. the Director of the office, go to advanced options of Back-Up/Restore and move the database calendar-ALL to the box side left hand called FILE (to create a backup file just for that)

  6. on the right side, clear the calendar-ALL database (that of the 8830)

  6. return to synchronization, then sync the calendar this first time from Outlook-device (change to double synchronization later).

  5. I did a sync full or regular and that solved the problem.

• BlackBerry Smartphones need assistance on issues of Marshmallow

  Hey guys, I've been checking the Web for these problems that I currently have since the update of 5.0 to 6.0 and I was hoping I could get better responses here.

  1. lock screen (I use model) do not immediately display the notifications and clock as previously on the lollipop. After pressing the power button, it shows just the configuration screen, and you must now press the "back" icon to see the old screen (with the unread notifications and clock). Y at - it an option to bring back the old behavior? Not really a problem but its worth asking if you guys know a work around.

  UPDATE: I finally found option I was looking for! So for the option "screen wakes up to."

  2. I can't seem to access my internal files and SD card after plugging my phone to a computer. The device Blackberry icon appears in my computer but is no longer visible records, etc. by double-clicking on it just shows a blank screen/window. The ability to change the features of the device when it is connected to a computer via Options > Storrage is now gone in 6.0. I used to manage my files including photos and music on my computer before the update. Resorting to the removal of the SD card whenever I need to back up my photos?

  Please also note that I tried to do a hard reset hoping to fix what might have problems, but nothing works. I even tried to install the BlackBerry-USBDrivers - 5.0.0.2 as suggested on one of the older sons. You guys have the same problems after update to the marshmallow?

  and one last thing,

  3. the middle button on the side as well as the volume buttons does not seem to have a use more... Such a shame because I find it one of the features most practical of the private when you go fast silent during meetings. You can tap it, but it gives you just the ability to scroll the volume. The instant mute option is now available with the rest of the 'slide-downs. " such a shame.

  # 2: when you connect your phone to your PC, then drag down on the shadow of the notification and he lies and must show you a selection.

  #3: I think it has changed - when you press it, there is a do not disturb option, so play with it.

• BlackBerry Blackberry Smartphones - e-mail configuration issue

  My Blackberry has stopped working and has been replaced by T-Mobile (warranty), I backed up the old one before taking it back and am now trying to get my email etc working again... I'm lost - I have connected the new device and synced it but now all I have in the Inbox are weeks messages and new messages does not - someone can help? I know this is probably simple, I'm just afraid of missing something. Thank you.

  Here's something that won't spoil things: from your phone's browser, type www.blackberry.com/integrate . Once you've done that, make sure that you save your phone with the network.

  I hope that helps you.

• BlackBerry Smartphones 10 problems and issues for the 8220

  Hiya,

  I got to a point where I'm a little more frustrated on my new phone that actually enjoy it, my previous phone was a XDA Orbit running on WM5, as such, I guess I've come to expect much more than phone that's good for me...

  I just got an upgrade of the O2, and since the "BOLD" was not in stock, I was sent this one.

  Anyway, here goes:

  1 SMS Message-files: is there a way I can create folders for my messages? Say, for example: "SAVED-Bob", "SAVED-Steve", etc.? At the moment I don't have a main folder of the SMS display everything and really, I don't want to save the messages in the folder "Saved messages" under "Applications".

  2 deleting multiple messages: according to the help by pressing alt while rolling on the messages of selects messages that I want to, then pressing the menu key, I would need to select 'delete selected messages '. Well, this doesn't seem to work. If I press the alt key everything I have will achieve is the trackball goes to the top or the bottom of the messages. Could someone point me in the right direction?

  3 emails sent: why are there no 'sent' folder? I expect that, with a blackberry (which is supposed to be an office-e-mail-phone), I have a kind of box to send and sent?

  memory card 4: How can I use it? The only reasonable explanation I got the phone I got a memory card has been when I took a picture and he told me that they would be stored on the MicroSD card. But how can I as a user accessing it? How can I create folders there? How can I save items such as notes out there? And if I set up a folder on the memory card with a number of word documents, PDF files and text notes, how do I access them?

  5. Security: how lock folders such as messages or send an email (let's say for the sake of the argument I want to use the same password for each of them) so that whenever I want to access my SMS messages, I need to enter a code?

  6 editing: how can I change an image after I took it to a smaller size? I used TwitterBerry to upload a picture, I just took my twitter account, but it's just sitting there, download the image (which was a 1600 x 1200 image) for about 10 minutes (with connected WiFi) and did nothing.

  7 overview of the message: I don't want to see the message on my phone! There is no way I can just display the "New Message" icon with the sender, but not preview of the message on the screen when the phone is closed?

  8 Trackball problems: the trackball does not seem to be sitting at 100% in the middle of the cavity, instead of this he is squinted slightly to the right. It is not a huge problem, but if I see a white light shining through on the left, not the right I don't really think that it is a "function". It works and everything, but it does not appear correctly / right

  9 hinge a little wobbly? The hinge has a little movement when closed (not opening), is a movement of 2mm normal?

  10 backup complete phone: can I perform a full backup of my 8220 using any piece of software (the software that comes with it has not yet touched) completely back up my phone and contacts for a simple import into another Blackberry should I need to come back to this one for ad #8 #9?

  Thank you all so much for your time and your help on this, I would really appreciate the phone, but for now I can't and I have already spent so much time import my contacts correctly I don't really want to consider changing phones...

  Alex

  Hi and welcome to the forums!

  (1) Sms messages. You can go to the queue, options, General, options scroll down

  SMS AND email inboxes: Select distinct. You will have a record for you SMS messages.

  There is not a way to save the user, I know.

  (2) for 'gang' remove hold down SHIFT and defiler scroll messages, and then press DELETE.

  You can also scroll to the date line, select menu deletes before. This will remove all messages before

  on the date indicated.

  (3) Please indicate if you are setting up that BES (server) or BIS (telephone).

  (4) memory card. The media files that you can put on the media card will save the memory of your device. Most

  the device memory smooth your BB will run. The easiest way to manage files and data on the media

  card is to use the USB cable to access the PC and BB. Open windows 'MY Computer', will come the media card

  like a flash drive. You can then load the files in the directories right through the 'drag and drop '.  If you have a software for device OS 4.5 you have docs to go. This contains word and excel and powerpoint. For a good answer on how to use it, check out this link to read the Post of JERRYD:

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8300&message.ID=22720#M22720

  (5) you cannot lock individual records. Password, you can protect the unit.

  (6) in the camera go to options, select photo size: large, medium, small selection.

  (7) to change the external display options:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB16014&sliceId=SAL_Pub...

  8 + 9) you would have to compare with the other 8220 to see if this is a normal phenomenon, I have no access to

  a 8220.

  (10) Yes, use desktop software manager to create a backup of your phone. You can either restore

  the backup on the new phone, or use the wizard to transfer between two Blackberry switch device

  phones. This should be in the user manual.

  User Manual:

  http://NA.BlackBerry.com/eng/deliverables/3936/userguide_bb8220_gprs.PDF

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• Indicator new Message of blackBerry Smartphones and sent email issues

  Hello

  I have a new mail message indicator on my "BOLD" but no new messages, they are all read... thoughts? Also, when I send an email from my "BOLD", or my gmail on a computer account, I always get the message in my Inbox, how to change it.

  Thank you

  DB

  Hi and welcome to the forums!

  For the indicator message for messages, press menu, select display folder, all search folders

  including the browser messages and WAP push messages. See if you can find it.

  Gmail sent the e-mail duplicates:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10332&sliceId=SAL_Pub...

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• BlackBerry Smartphones confused about worlds App Browser-still cannot download a particular application

  OK, so I'm among those who have difficulties in the App World on my mobile phone.  I tried to download an application and that it froze essentially on me saying "start download" and I have not been able to get rid of the icon in "MyWorld" of this application from Blackberry App World.

  BlackBerry Tech says this is a known problem and it will be fixed as soon as

  I just heard the announcement that Blackberry App World can now be read online vs cell phone only

  http://appworld.BlackBerry.com/WebStore/

  I found the app I wanted and tried since Friday, entered my email address but he never did a normal download it came with 2 options:

  «Open in Blackberry App World»

  OR

  'Download App World '.

  What the heck, I thought that the online consultation to your home desktop computer and your mobile phone was a way to download an application to the outside using the App World dang total application?

  I would try an application and see what it says

  Yes; 2 the same means.

  So maybe I misread the whole purpose of put the App World in a browser based environment vs being on mobile phone only.

  Is - it so people can surf the internet and make it more easy for them to find the apps they want so they don't have to use the cell phone a lot?  That means that rather a consumer mobile phone battery waste put App World in a browser environment, it will be much easier to consult/download etc?

  Or as I said, I thought Blackberry App World in a setting of browser was an "alternative" to download the application, so we do not use the actual application?

  / sigh

  The web version of the App World is indeed a place to see the apps.  I think that this has been implemented to mitigate somewhat complaints people where they wanted to they could just browse the catalog of online via their computer applications (bigger screen, faster, etc.).  Of course, RIM has put it, so now we want more.

  I don't know what are the plans for the future of RIM for the web version, but for now, the only way you can download apps is via AppWorld on your phone.  I think that it is also partially AppWorld being able to communicate directly with your phone to determine the model number of your phone, PIN, etc.  You will notice that all applications for all devices currently on the web version, while the version you have on your phone displays the specific applications that are compatible for your phone.

  

• BlackBerry Smartphones, pocketmac sync manager issues

  I sync my blackberry 8830 (verizon) every morning with my macbook pro, and the three things I need to sync are my contacts, calendar and tasks. The contacts and calendar sync very well, but when tasks attempt to synchronize, the bar stops moving and progression program is not able to sync my tasks. Does anyone know how to make sure my tasks synchronize as well? Or is it a lost cause in regards to getting my task lists to sync?

  OK, we can have a partial solution to the synchronization problem, 1 some environments. I use Mac OS X 10.5.5 and PocketMac SyncManager 1.2 (1.4).  Download the manual for PocketMac Blackberry 4.1, as well as the latest version of PocketMac software from Blackberry website.  Remove the old, install again and proceed to the next section of the Manual:

  8.3.9 cleaning and Maintenance utilities

  Can be found in your home folder (the folder with all the cleaning and maintenance utility data

  your name in the users folder), under ~/Library/Application Support/PocketMac

  SyncManager/additional tools /.

  I followed the instructions in this section, 1 St (1) ran Data Cleanup utility my purge device, one by one (contacts, tasks, notes, etc.), (2) run utility to clean the synchronization files on Mac (3) begun PocketMac for Blackberry, selected for each (contacts, tasks, etc.) one-way synchronization (replace the device), (4) when step 3 is completed successfully, I reset PocketMac for two way Sync and select new Sync IT completed successfully.

• BlackBerry smartphone Storm2 SMS & MMS issue

  Research in Motion/BlackBerry has a request to expand the number of characters with their SMS/MMS application? 160 characters is just not enough and that all have not access to BB Messenger... Thank you, Clarke

  There are any number of 3rd party applications that will allow the beyond County 160... If my memory is good, one is BeyondSMS. They are available at AppWorld or one of the sellers.

• BlackBerry smartphones confused info by country availability

  According to http://www.blackberry.com/app_includes/devicesoftware/appworld/appworld_availability_en.html App World should be available in Slovakia. I have install successfully on my Curve 9300 but when I try to open it I get a message error "BlackBerry App World is not currently available in your country. Please check blackberry.com/appworld for updates". Is this a configuration problem on my phone or is wrong the news of availability?

  Well, now that's funny... when I use the same link you provided, , I see a different list... but, I just deleted my cache and information now is different... now matches what you pasted. So, the next step is for you to contact your operator to make sure that you meet the requirements of the plan (to them) access to AppWorld (via their network) service.

  • http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  In addition, AppWorld is currently accessible only through your corporate data network - WiFi is not used for access to AppWorld under any circumstances.

  Finally, know that AppWorld is simply a portal, vending apps developed mainly by others. Therefore, it is not your exclusive supply source - there are others that you can try (e.g., Handango, Handmark, BPlay, GetJAR and Mobihand). I found that there are very few applications that is exclusive to AppWorld. You can see the online catalogue and then look for other sources of supply, including quite often on the developer website.

  Good luck!

• BlackBerry Smartphones Blackberrry newbie

  Hey guys, I've never owned a Blackberry before and I got my Curve 9300 today.  I was hoping that someone could help me.

  I can't seem to record an e-mail address, as the only option it gives me is to the company's server and I want to register my personal email address.  How to activate the option?  I also added two of my friends who have also to the BB BBMessenger but they are not displayed and if they add me I'm not, it's because my email has not yet been activated?

  Sorry if these are fundamental questions, but I'm really lost here.

  Welcome to the Forums!

  Falx1984 wrote:

  Sorry if these are fundamental questions, but I'm really lost here.

  No problem, the answer was posted here in the Forums of thousands of times.

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.