BlackBerry Smartphones connectivity issues

Similar Questions

• BlackBerry Smartphones connected to internet but pages won't load! Help!

  Hey,.

  First time using this forum so ill try my best to explain my situation.

  I have a Blackbery curve 8520. Until recently he worked perfectly but it has since not load websites, even when connected to the internet. My BBM works perfectly however. I have saved, rebooted and ensured that data services are on. I contacted my network provider and they said it's a blackberry issue thean rathr a network one.

  Any help is greatly appreciated, I really want to listen to these automated messages on the hotline more.

  Thank you

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you will need to contact your mobile service provider for formal support... for the last time, again they you brushed OFF... even if the problem is on the EDGE (btw... BB is a device, RIM is the company that manufactures the BBs), your support channel always starts with your carrier... they have the power to escalate your case in RIM free of charge for the user end... There is no other way by which you can receive free formal support from the RIM... actually, these forums are not similarly supported RIM , but rather to the users.

  Good luck!

• Help blackBerry Smartphones! Issue of Curve 8520

  Hi all

  Please help me - I've updated my curve today but my PC is dead to half way through. Now when I turn on my phone it just comes up with a list (files, pictures, contacts, etc.) and the statesBlackberry platform 5.2.0.67. I try and close, click on them, but it just says error. How do I fix my phone back to normal?

  Help, please

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  Method 1:

  • Open the Blackberry Desktop Software and connect your device to your PC with the USB OEM cable and without inserting the battery.
  • You will get three options: try again, update or cancel; Click Refresh.
  • Once, it is at the stage of initialization of 'pocket', insert the battery.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second method:

  • Start your BlackBerry in safe mode. KB17877 How to start a smartphone BlackBerry in Mode safe
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Good luck and let us know!

• BlackBerry Smartphones connect my device - but it seems connected

  I KNOW I'm doing something stupid, but I myself round have twisted in circles now and can not find my way.

  My BB on my pc can see all the apps I have on my phone and he can see my purchase history, but told me to connect my device. Do I need to connect it physically? Surely not!

  Why would he not see my camera - give me a hand please!

  Thanks for this info!

  I don't know what is the error you get on payment options, but if you share these error code or a specific error message that you get when you purchase then we can try to help you, you can also change your payment options if you need.

  I think you should read this knowledge, that can help:

  KB28715 : How to install apps from BlackBerry App World, with the help of a computer system

  KB26621 : How to change the method of payment in BlackBerry App World for BlackBerry smartphone or BlackBerry PlayBook

   

  Good luck.

   

• BlackBerry smartphone messaging issue curve 9320

  Hi all!

  the e-mail on my 9320 function does not work correctly. I have correctly configured my gmail on mydevice account and I get emails and receive notifications when they arrive, HOWEVER...

  When I opened the email all I see is heading for the topic and who it is from, there is no message body. Looking back through my old emails, the only ones I have read completely are those that I received BlackBerry when I first set up my email confirming the installation. If I select answer or forward, it opens the E-mail project but then the email app is closed completely and I'm suddenly brought to my home screen.

  What I've tried so far:

  -Turning device and turn it on again

  -removal and setting up my email account once again

  -wear the device to where I bought it. they offered to download blackberrydesktop on my PC Manager and backup then restore my phone. I did it without a change in behavior from my blackberry

  Any help or advice is much appreciated

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you need to consider a full reload OS... to prepare, please visit link for Backup in my auto signature on this post.

  Good luck!

• BlackBerry Smartphones, connecting with a new SIM card

  My old phone screen broke so I transferred the unused data Bold 9900 of my daughter, and besides my old SIM card. I get the screen asking me my Blackberry ID. He doesn't like MY id, I tried to reset the password and still not set.

  Any ideas how to reset the BBRY sign in?

  rross055 wrote:

  I transferred my daughter unused Bold 9900 and besides my old SIM card data. I get the screen asking me my Blackberry ID.

  Hello rross055

  Welcome to the Support Forums

  He does not ask for your ID BlackBerry but the BlackBerry that is already associated with this feature on our BlackBerry we can add or associate a BBID at once, that you're the second user so please follow this KB, afetr a security wipe you can use your own ID BlackBerry on this device.

  KB28225 : BlackBerry Smartphone must be wiped before transferring the security property

   

   

• "BOLD" of blackBerry Smartphones connect internet not, BBM, email

  Hello forum!

  This morning my Blackberry Bold 9000 worked very well, I've had into Web pages and had also received emails.  Something went wrong somewhere during the last four hours.

  I first noticed I wasn't getting emails, and then when I went to try internet it wouldn't connect either. The error message for emails is 'impossible to contact service' and for the internet, it's just can not connect at all (most recently the small icon blackberry disappears an hour after a hard reset, then the internet says 'network coverage not sufficient to process your request. Please try again later. »)

  I tried all (pull hard, return the service directories, check the routing table host, check to ensure that the data are enabled) and I was on the phone with AT & T and nothing works.  I was hoping that's a service issue at their end, but they tell me that doesn't seem to be the case.

  Can anyone please help me or point me in the right direction?

  http://www.BlackBerryForums.com/General-9000-series-discussion-bold/173229-bold-wont-connect-interne... -C' is exactly what I saw! would it be a hardware issue even if this morning the phone was fine?

  Any advice would be much appreciated thank you!

  I give it an hour or two and try EVERYTHING that once again... Powered ON the battery pull, service books, etc.

  There is probably a local problem of ATT.

• _RenderingSession.getBrowserContent blackBerry Smartphones (connection, this, e); does not work on bb Simulator

  Hello world

  I develop a demo of the browser to display only the text and images. I finished my app and it works very well in blackberry devices. But I want it to work in Blackberry Simulator.

  I use Eclipse 3.4.1 and Blackberry JDE 4.6.0. Windows7 Pro

  The problem is that the line I marked in red was not executed. That the app work well until this line and it crashes on this line. I used try catch, but it is not an exception. The following lines in the same function are not executed. It behaves like the function is finished.

  When I debug the application in this eclipse platform, line by line, after this line opens a new page and it says "Source not found!"

  I need to work on the Simulator, too. It is very important to continue to improve the application.

  This is the code:

  RenderingOptions renderingOptions = _renderingSession.getRenderingOptions ();

  Disable images in html format.         String useragent = "BlackBerry" + DeviceInfo.getDeviceName()+"/"+DeviceInfo.getSoftwareVersion ();             renderingOptions.setProperty (RenderingOptions.CORE_OPTIONS_GUID, RenderingOptions.USER_AGENT, useragent);

  browserContent = _renderingSession.getBrowserContent (connection, this, e);

  Thank you and best regards.

  I have solved this issue, too. I started the MDS Simulator, and then run the BB Simulator. Then, the problem is resolved.

• Applications blackBerry Smartphones connect

  Whenever I connect to app world a message comes up saying "an error has occurred. Please try again later. "What has happened since I got my Blackberry.  Can get on Appworld on computer using the email and password. So I can't download apps.  Tried to download by computer, but said sync BlackBerry but downloads do not appear.

  Hi susieg 756,.

  Please uninstall AppWorld options > device > application management.

  Scroll down to BlackBerry AppWorld > delete.

  Perform a restart on the BlackBerry this way: with the phone smart BlackBerry turned on, remove the battery for a min. and then reinsert the battery of waiting until it reboot.

  Now, since your browser BB go to http://www.blackberry.com/appworld and install again. Try it and tell us.

  Good luck

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones connected to the Internet, but cannot open the web browser, facebook...

  My Blackberry Bold 9900 connects to internet with wi - fi and 3 G/edge connection (w / caps) and receive emails, but cannot open the web browser, facebook, twitter, bbm, app world... for the last two days (I think that I have improved some applications). Everyone knows the same?
  Can someone help me pls? Thank you!!

  OK, at least you get the signal necessary for many applications work.

  Please remove your battery while your phone is on, and then replace it.

  Let us know if that helps you.

• BlackBerry smartphone connected to wifi but still get loaded. Help please

  I have the blackberry bold 9900. . I am unable to use internet, my device is connected to the wifi properly... I set the services data "off" so that I can 'get' charged for my internet... I have a lot of trouble... will someone help me please...

  How are you still fresh for data? If your data services are turn off & also your wifi on? Also another question, you should ask your self when your not on wifi is your data services turning on? You have apps in the freshness of the bottom?

• BlackBerry smartphones connect a bluetooth earpiece/headset

  Very well.  I have a Jabra BT125 headset.  He was on a list of compatible for the Blackberry Storm.  The device is when I'm looking for a device, but I wonder a key access code and have no idea where to go from there.  I tried to enter a random four-digit code, but it fails to connect.  Any suggestions?

  Michael

  The key to password on most of the 4-digit bluetooth handsets is 0000

• BlackBerry smartphones 'connection to the Yahoo server lost '.

  I'm a recent user of a Pearl 8100 Blackebrry. I want to synchronize my smart phone with a calendar that I can access it from any computer using Thunderbird and Lightning. I intend to use my Yahoo calendar, but I'm having a hard time to synchronize with my BB.

  I installed the BB desktop software 4.7, which allows me to sync Yahoo calendar. Yahoo, however, requires to switch to the Yahoo! News schedule when I want to synchronize my (lightning) programs for them. But when syncing for new Yahoo with my BB calendar, I get the error message "Lost connection to the Yahoo Server" and nothing is exchanged. When returning to the old system of Yahoo calendar, there is no problem, except my programs cannot sync with Yahoo calendar.

  Someone at - there a solution to this?

  Kind regards

  Pete

  I do not know. But if I were you, I would do the links differently.

  My main calendar would be on Yahoo! Calendar.
  I would use Mozilla Thunderbird + Lightling to connect to my desktop PC Yahoo! agenda.

  and in the meantime, I'd install the Yahoo! Go app on my BlackBerry, that would allow me to have near real-time with OTA synchronization (over the air: which means using the EDGE/3D/CDMA phone data connection).

• BlackBerry Smartphones connection error

  I just updated my bb and I'm now trying to sign aim and he says: connection error: make sure at this time of the device is correct. I watched the time zone that is oriental, because I live in New York. I don't know what else to do!

  Hi Santa213 and welcome to the forums of blackberry

  You can check if the time of the device is the same as the network time please?

• BlackBerry smartphone WiFi issues BONES v6

  Hello, I recently got a Blackberry Bold 9700 with OS 6 with AT & T. I want to browse the internet with WiFi only, I have set up my connection and the WiFi light is displayed in the upper right corner.  When I disable my data service and try to connect to the browser it says "unable to connect to the Internet, please try again later." How can I connect to internet using only my WiFi? I don't want to use internet from AT & T on my phone because it costs money and I only have 200 MB. Help, please.

  Yes, that's correct.  In fact, what some people do, is download an app on AppWorld that will open your WiFi connection whenever you are in a registered WiFi spot, such as your home or your work or a Starbucks.  Then, whenever your phone is able to pick up a WiFi signal, it will use this connection exlcusively.  Whenever you are not in one of these areas, the app will keep you your WiFi connection is closed.  I'm not sure of the name of such an application, but if you're looking for AppWorld under utilities, you should be able to find one.

  Is not asking questions of PLEASURE?