Help blackBerry Smartphones! Issue of Curve 8520

Hi all

Please help me - I've updated my curve today but my PC is dead to half way through. Now when I turn on my phone it just comes up with a list (files, pictures, contacts, etc.) and the statesBlackberry platform 5.2.0.67. I try and close, click on them, but it just says error. How do I fix my phone back to normal?

Help, please

Hello and welcome to the community!

(Credit JSanders)

There are two methods for recovering for you to try:

Method 1:

  • Open the Blackberry Desktop Software and connect your device to your PC with the USB OEM cable and without inserting the battery.
  • You will get three options: try again, update or cancel; Click Refresh.
  • Once, it is at the stage of initialization of 'pocket', insert the battery.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

Second method:

  • Start your BlackBerry in safe mode. KB17877 How to start a smartphone BlackBerry in Mode safe
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

Good luck and let us know!

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry smartphones cannot update Curve 8520 from V4.6 OS OS V5.0

    I tried the update from blackberry website. At the launch of the Application Loader, it provides only with the option of maintaining my OS and downgrading my OS for older 4.6.1 version.

    I've used the exact steps on an another Curve 8520 and I had successfully upgraded the operating system! After that the upgrade was successful the first phone, only tried the second phone upgrade. Is there something I did wrong the second time around? I hope to get help, thank you!

    Good.

    Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

    1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
    2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
    3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  • BlackBerry Smartphones USE FOR CURVE 8520 WIFI

    I recently bought a blackberry curve 8520 with Fido. My phone is connected to my wifi at home, but I want to assure you that I'm strictly using data NOT wifi (because I don't have a data plan). I noticed that in a network public wifi, a red asterisk * - appears on the WiFi icon in the upper right of the phone. Like this:

    (the WiFi symbol is surrounded to demonstrate what I mean when I say WiFi symbol and the asterisk appeared like this)

    However on my home network, if it says it is connected, the asterisk does not appear. As you can see it it says "Fido-peanut" (my router name) which means that Yes, I'm "connected..." BUT without the red asterisk on the wifi symbol (with my home WiFi) does that mean that I am not connected correctly?  I called Fido and the CSR said she thinks she has something to do with login password in public WiFi, but she's not sure.

    The problem seems to be this: when I go on 'The Mobile Network Options' to activate ""data services ' OFF(to make sure that I am only using wifi and no data), the connection fails and I get this message: "

    When I turn it on, I am able to connect.

    For ""connection preference ": "

    what setting should I put if I don't want to use any WIFI data BUT?  Yes, the obvious answer would be to choose "WI - Fi" only, but this means that I won't be able to call/text because my mobile connection turns off.

    So, how can I make sure I'm really only using wifi and not data when both the data service is turned ON and my wifi is 'connected '?

    It is a list of what I've done:

    (1) the HOTSPOT USER - check.

    (2) insterted PIN provided by the phone to my dlink router (via online)

    (3) tried the push button configuration

    (4) restarted my router/modem

    5) there is a check mark next to the WiFi connection:

    It would seem that I am connected to Wifi, but again, to reiterate, that I would like to ask if the WiFi is the ONLY thing I use and not data.

    Thank you!

    It's pretty simple... IF you are connected to your network Mobile disabled (no phone calls or SMS) you will use ONLY WiFi. Only. As long as you have the 'white' dashboard and the name of the network "green peanut butter", you are connected to WiFi, but without BIS BlackBerry data services.

    If you disable Data Services, you will not be able to use data in any form (via WiFi or Mobile network, if it is enabled.)

    No BlackBerry data plan, you will be able to use the WiFi hotspot browser and some few third-party apps like Pandora radio.

  • Problems of blackBerry Smartphones upgrade my Curve 8520 to the new version of the 5.0 software

    Hello

    I tried to update my BB Curve with the new software last night... I supported everything first... he crossed the 4 step process of update, but blocked on "restart" & just stood there.

    I know he said do not interrupt or disconnect during the update, so I went to bed & leaves to do it's thing... after 6 hours, he had not moved, I had to kill it.

    Now I've lost my contacts, history, files etc... purpose that I know they are on my PC somewhere because the update system has done its own backup, so I have to be able to 'restore' myself...

    Please can you help me?

    Thanks in advance, Simon

    Hi & Welcome to the community... !!

    First of all, please let us know, reloading the OS on blackberry is successful or not, so successuful then gr8.

    Secondly, as you said, you supported your device first of all, if you can restore the data from there, other wise, you can recover from the default backup location, where DM is saved automatically.

  • Pls HELP blackBerry smartphones! BB 8520 froze

    1. My BB Curve 8520, carrier is Vodafone in India froze.

    It happened when I was upgrading level player id calling & mobile applications of SFC.

    The screen froze showing apps "allow / deny". mobile SFC.

    I removed the battery like the sim & reinserted, but to no avail.

    I even tried to upgrade the software through web... but can't too.

    PLS... PLS HELP!

    When I say "until the handset lights up completely" I mean wait until the loading bar is complete and you are really looking to your homescreen.

  • Button of browser blackBerry Smartphones No. on curve 9300?

    Hi all, my original BB curve 9300 was stolen - son he has liked it so much I bought another one from an Internet auction site. All was well until my son has noticed there was no browser button. I rang vodafone who said that everything was fine with his contract. They helped me through the access remote and backed up, then tried to restore and update all nothing done. The only thing they think is that it is a business phone where a company buys a quantity of phones to give to employees, but they do not surf the net, so it is disabled. My question is, is that correct? Can do something to restore the navigation, or is it something else?
    Thanks Nicky

    Hello and welcome to the community!

    What they say is true... see this

    • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

    If the seller has not completed ALL their steps, you have purchased a device that can never be able to function fully. But, if all is what the seller failed to detach the COMPUTER of the BB policy, then you can do indeed:

    • KB18998 How to reset the factory default BlackBerry smart phone

    Other methods of DELETION do not remove a COMPUTER policy... only this method has.

    Good luck and let us know!

  • Pls Help blackBerry smartphones! 9900 pings and bbm normal message do not produce Z10 and Q10.

    I need some serious help here as soon as possible, I can't reach all my friends with Q10 and Z10 by bbm normal message on my 9900... It will always bring X nothing I try to send them a message bbm nomal and Pings. I will receive their own message, but my own come deliver it to them, I will also see their updates of the pm and the will to see mine too.  Pls help me.

    Hello tooblackish

    Welcome to the Forums of the BlackBerry Support

    Sorry for the trouble, but I noticed this same problem with few other users, who could not send pings to any BlackBerry 10 there BlackBerry 7 devices.

    To solve your problem, I suggest to re-install BlackBerry Messenger!  To do this on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.

    KB10040  : How to display or remove installed application on a blackberry smartphone   

     

    Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If device reboot prompt do then sign in with your ID BlackBerry even.

    Try it and tell us how it goes.

    _______________________________________________

    Please note:

    If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

    KB20554 How to back up and restore the BlackBerry Messenger contacts list 

  • Help blackBerry Smartphones... 8530... language... Here you are... Add... Read and write Chinese English to the Japan

    Helooo I want download link and... A solution language how to add input more...

    Read and write in Chinese English language at the Japan in my blackberry curve 8530... OS 5.0.0. Bundle... 1675...

    Thank  You......................................

    Hello and welcome to the community!

    Please start by these KBs:

    • KB05305 Location of support for BlackBerry smartphones
    • KB17208 How to install and configure the language pack of East Asia on a BlackBerry smartphone

    If you get stuck somewhere, please be very explicit (the exact KB, the exact step, etc.) when you come back to ask for more.

    Good luck!

  • HELP blackBerry Smartphones... transfer contacts

    Blackberry style 9670 phone. has just been cut. no power nothing. I got a replacement phone. How to transfer my contacts because the phone is dead. Incidentally, I have blackbery protect on the dead phone. How to recover information. phone is dead... Please HELP

    Hello and welcome to the community!

    If the old BB is really dead, then it is not available as a source for restoring your data to your new device. Instead, you must use another source, one that you created before the old BB died.

    If you made a backup of office, you can use the backup as a restore source file:

    • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

    If you were synchronizing with a Desktop Organizer (for example, Outlook), then you can use that as source for restore reconfiguring the RIM Desktop software now work with your new BB:

    • KB03315 How set up the synchronisation of data using BlackBerry Desktop Software organizer

    As you use BB Protect, is also an available food source:

    • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

    You must be sure to connect to, on the new BB, the same BB ID that you used on the old BB. If you have already created a new ID BB on this new BB, then you go to your old ID BB:

    • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

    This will allow even you to migrate other things that were on your old BB - for example, documents of purchase/download AppWorld.

    Good luck!

  • HELP blackBerry Smartphones: Crash when Terminal upgrade... My BB8820 dead?...

    Hello

    The BB Desktop manager crashed during the upgrade of my BB 8820 terminal (Internet Explorer script error messages)... Now my BB is like stop and blinks RED...

    What can I do to restart?... He finally died?

    Help, please...

    Thank you...

    JL_cmder to wipe your device OS. Click this link for more details.

    Check the steps below to update OS by installing device OS in the PC-

    Step #1:

    Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

    Step #2:

    Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

    Step #3:

    Users can perform a full or selective data backup using the backup and restore tool in BlackBerry Desktop Manager using the following steps:

    1. connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager

    2. open the BlackBerry Desktop Manager

    3. double-click on Backup & Restore

    4. Select backup to perform a full backup or select Advanced to make a backup of specific databases

    5. choose a location to save the backup file, and then click Save

    Step #4:

     

    To perform a clean installation of the BlackBerry Device Software, do the following:

    1. connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager

    2. double-click on the icon of The Application Loader

    3. click on next to start the installation

    4 type your BlackBerry smartphone password, if prompted, and then click OK

    5. click on the check boxes corresponding to the names of the applications you want to load, and then click Next

    6. click on Advancedand then click the check box next to erase all applications already installed.

    7. click Next.

    8. click on the check box next to of not automatically backup the application during the process of loading data

    9. clear the check box next to the backup and restore applications installed wireless

    10. click on Next -> Finish

    11. once the process is complete, the load succeeded message

    12. click close to return to BlackBerry Desktop Manager.

  • Help blackBerry Smartphones! I need to remove the BB Messenger... dang I had never installed it!

    Hi, I searched everywhere a way to get that off my phone, have a lot of things out there is not that much room, she becomes a little slow when it is full, so, if I could get that app 2.5 MB my phone is turned OFF, it would help a lot. Don't know why I installed it so I don't have any friends who use the dang thing! Help, please!

    Thank you very much!

    I feel like a * beep *, am usually the person that people are going to help with phones, computers, and I can't get off this stupid thing my phone now!

    Cricket33

    KB10376 Remove applications from the BlackBerry smartphone

  • Sync Outlook blackBerry Smartphones issue: sync Bennett tells me to remove 300 + entries in Outlook

    Hi all

    With my wife, we had 2-BB Curve 8520 and we are now trying to synchronize both of them with our Outlook 2003 SP3 on XP SP3. Both do the same thing:

    1 / first synchronization goes well, BB calendar is full,.

    2 / all syncs well for a few days.

    3 / one day synchronization said us it will remove 3000 + items on Outlook, of course I click on reject and cancel synchronization,

    4 / I reboot OK by one-dir tp BB Outlook synchronization.

    5 / a few days later, he returned to step 3 and behaves badly again.

    I can't get any lasting solution, the only thing I got is a workaround that lasts only a few days.

    Our version of BB (mine / my wife):

    -Platform: 4.2.0.118 / 4.2.0.135

    -Application: 4.6.1.274 / 4.6.1.314

    Thank you in advance to all those who would give us an indication!

    Mutos wrote:

    Hi, bifocals

    Thanks a lot, seems the entry 'BlackBerry Desktop Manager wants to remove the old entries for the Microsoft Outlook calendar' is the solution! In fact I don't even think that the BB can have a default setting of delete items 60 + days. Could be initially to welcome old, low-mem models and remained that way.

    I'll test it 2-3 days and if everything is OK, I will mark it as resolved.

    Cool!
    I'm glad that you fixed it.

    In your case, I think that your best tool besides the others will be the transfer of date range option when you configure calendar synchronization. I put mine 5 years each way. !

    Please solve the thread so that others can find your answer faster.
    Thank you

  • Decommissioning blackBerry smartphones phones 4 U 8520, can not find software Phones4U

    Like many people, I upgraded to OS 5 recently, and frankly it's terrible. I looked around, discovered how to upgrade, but couldn't find the right software, I need.

    I have a Blackberry Curve 8520, my network is Orange UK, so first I tried the software Orange UK from here: http://na.blackberry.com/eng/support/downloads/download_sites.jsp

    But that did not work, so since Phones4U is not there, I tried the Carphone Warehouse Software (thought since they were not a network it can possibly use, but it does not).

    Y at - it one of those working with mature Phones4U?

    Uh, I'm sorry but YOU're wrong.  Only, you must delete the file vendor.xml on the pc after the installation of the OS and Loader.exe in c:\program files Research in motion\apploader allows to load any operating system on the device you want.  It is the most reliable way of loading the software of the device.

    In fact, here is a late version of the OS 4.6 that you can load to you, if you simply follow the instructions posted:

    http://www.BlackBerryForums.com/General-8500-series-discussion-Gemini/214971-OS-8520-4-6-1-470-4-6-1...

    or you can load the latest version 5.0 of this thread:

    http://www.BlackBerryForums.com/General-8500-series-discussion-Gemini/227461-latest-OS-8520-5-0-0-11...

    to upgrade a device just follow the instructions.  To downgrade, just remove all versions in Control Panel > Add/Remove programs later than the version that you want to downgrade to and run loader.exe again.   It's pretty simple, actually.

  • SD CARD BlackBerry Smartphones BOOST 9310 CURVE?

    If I understand correctly BOOST, my phone can take up to a 32 GB SD card. Is that right... that one do you recommend? None of them have problems with BB. Thank you!

    Hello

    Reference:

    • Article ID: KB05461 Support for MicroSD cards sizes of storage for use with BlackBerry smartphones

    Good luck!

  • Help blackBerry smartphones, I've lost all my contacts!

    OK, so I just installed new software on my Storm 9500 (Version 5.0.0.451) and now I've lost all my contacts.

    As far as I know they have been stored in the Blackberry Desktop Software, how do I now restore them?

    Hello!

    KB10339 How to restore data from a backup file to a BlackBerry smartphone

    If you don't know where is the backup file, search your entire hard drive for a file with an extension of the RPI (*.ipd). Inspect the results - mainly date/time of the file. Select the candidate most likely and use it as a source in the above procedure.

    Good luck!

Maybe you are looking for

  • Can't connect to Pinterest

    I could not connect on Pinterest for a few weeks and am not in a position to determine what has changed since the last successful login. To enter the credentials in the login form and pressing on send, the page reloads to earthquakes Canada main page

  • as an employer, I want to see browsing sessions private, made by a member of my staff. How can I do this?

    a member of staff has been using private browsing, this is not allowed in my company. How can I view these browsing sessions, or not at all.

  • Installation of Win XP on Satellite P305-S8832

    Yesterday, I received a brand new WD SATA HDD 250 GB and a brand new Windows XP Home SP3 CD and I swap the HD of my P305-S8832 and began the Odyssey of the Windows XP installation. I didn't have all my data on another hard drive, so no risk. I starte

  • Satellite L655-1CJ - RAM upgrade

    Can anyone please help me I tried to update my ram 8 GB (2x4gb) but each mem module I try will work (bios ram readings very well windows will not start or restarts after a few seconds) tried several modules to 4 GB 1333 mhz (kingston, transcend) that

  • Help me find ENVY TouchSmart Sleekbook m6-025dx DRIVERS DONWGRADE Win8 to Win

    I just bought my son the laptop mentioned above and he needs Windows 7 on it for its Diesel to College classes. But it cannot find the drivers for it to work on Windows 7. Help, please? He needs it for school the next week when classes start again...