BlackBerry Smartphones Device Encryption never complete (padlock icon when it is locked)

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• BlackBerry smartphones, I've lost my browser icon when I did a restore!

  I did a restore and all of a sudden my browser has disappeared... what could have happened and where can I download it again?

  sportfanjh wrote:
  I did a restore and all of a sudden my browser has disappeared... what could have happened and where can I download it again?

  Hello...

  Have you tried options / OPTIONS ADV. / ROUTING TABLE of the HOST / click on the menu button / sign up now

  This you repush your service books...

  Let us know how you are doing...

  H.

• BlackBerry Smartphones transfer contact list complete new device

  I am trying to transfer all my contacts from an old torch 9800 to a new torch 9800, but only some of the contacts are copied. I tried to backup-restore through office etc. software but is not to copy the complete list. Tried to do to AT & T store but who just duplicated 425 contacts I have all ready.  After I manually removed all duplicates... Tried again without success.  ???

  Hmmm... have you attached the switch device Wizard in the BlackBerry Desktop Software?

  If so, I suggest you install BlackBerry Protect on the old device, backup on WiFi.

  When you get the new device upward and the race, install BBProtect on it and restore it from the backup more air.

• BlackBerry Smartphones device error: 400

  Hello! I use a blackberry 7290 and he is caught in a loop of the accident. Whenever I have reset my handheld computer, it gives me a device error: 400. I looked on the support site and found an answer, but at step 8, when you need to find the application in the application manager, I can't find the application. It is the only application on my handheld, but it does not appear in the application Manager window. Help please?

  Check the steps below for OS - upgrade

  Step #1

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3
  

  Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

  1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore.
  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
  5. Choose a location to save the backup file, and then click Save.

  Step #4

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click The Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and then click OK.
  5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
  6. Click Advancedand then click the check box next to delete all already installed applications.
  7. Click on Next.
  8. Click the check box next to do not automatically back up the application during the process of loading data.
  9. Clear the check box next to the backup and restore applications installed wireless.
  10. Click Next > Finish.
  11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.

• BlackBerry smartphones HELP! with an unknown icon!

  During the last day when I pass or receive a phone call and my phone is NOT on the speaker, an icon appears in the upper right of the screen next to the volume level. This icon is a box with a diagonal line from the top of left right at the botto. below the line is blue and above, it is black. This icon disappears when my phone is on speaker. Anyone know what it is?

  When a call is in progress on the BlackBerry smartphone, an additional icon appears next to the volume indicator.

  

  The extra icon is an indicator for the feature enhance call Audio available with BlackBerry Device software 4.3 and later versions. Functionality enhance call Audio is designed to allow smartphone users BlackBerry adjust the sound quality over the earpiece of the BlackBerry smartphone.

• BlackBerry Messenger Blackberry Smartphones - are encrypted messages?

  Hello

  I was wondering if the messages I send to another contact with Blackberry messenger are encrypted or not? I was looking for this online and all I could find is that the blackberry Messenger is a wrapper of BB-PIN messaging. PIN messages are supposed to is not encrypted from what I could find online - which would mean that BBM messages are not too... I'm just guessing?

  Thank you

  Yes, BlackBerry Messenger is encrypted from end to end, because it uses the PIN messaging as its transport.

  All traffic is exclusively on the RIM infrastructure and it never leaves.
  All BlackBerry devices share a common encryption key that is used for this purpose.

• BlackBerry smartphones no Personal do Email Setup icon

  I just got a Curve 8310 several days ago.  I went through the installation wizard, and when he got to the part configuration to e-mail my options only 2 have been

  1. I want to use ot an accouint work email with BlackBerry Enterprise Server

  2. I want to ignore the e-mail configuration

  There was nowhere for me to email setup and personal as he says in the book or the tutorial I consulted on the AT & T website.  Under the Blackberry Setup icon, when I click on it only the configuration wizard and configuration bluetooth icons are available, not personal email configuration icon that I continue to read while being available.  I looked everywhere else and not been able to find.

  I did go and create an online account so that I could receive emails, but still I don't know how to set up on my real device.  Any help would be greatly appreciated.  Thank you.

  After doing some research further in this forum, I came across a few other posts with the same question, and it seemed that their provider I forgot to activate their account data.  I talked to my provider and this is the problem with mine too.  Email configuration icon appeared and everything works fine now.

• BlackBerry Smartphones device address book phone contacts not showing on incoming calls on new 8900

  Hello

  I just got a 8900 last week which has the latest version of the software on it (V.6.1.114). I transferred some of my old numbers to my SIM card from my camera, but not all - I also entered another 100 or manually directly on the device (long story).

  Now, when I get a call from a number on the SIM card, the call will display the name of the person. However, when I receive a call from a number not in the sim card but is stored memory of the native device, the call does not display the name of the person - instead, it displays the number as if it were an unknown number. However, once the call is completed, call logs show the name of the person.

  Thus, the BBERRY is not the number in the device address book when calls are coming in - it refers only to the SIM card. How can I fix it so that the contacts on the memory of the device also upward when the phone rings? Everyone knows about this problem?

  I called Tmobile tech support in the United States and they couldn't help me except to say that it was a bug and suggest to put my name on the map or by doing a hard reset...

  Thank you
  Beverly

  I found the answer in this old thread, but a configuration options default content SECURITY. Once I put no address names started showing up!

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8300&message.ID=19706&query.ID=248054...

• Help blackBerry Smartphones! -Lack of message, emails, icons of the camera on "BOLD" 9000

  Saturday night my battery apparently lack of power completely.  When I tried to start, but there was no answer so I plugged and rebooted.  When it is turned on, the message text, the e-mail icon, icon of the camera icon and the cat icon Blackberry where everything is gone, on the screen.  Also the 'sound' icon in the upper left corner, you know that to control if the ring is strong, sweet, or vibrate, etc., is absent.  I had the screen saver is off.  But a photo in Blackberry default is now the screensaver.  I have some pictures and important texts and emails I need restored.  I also spent hitting the button on the bottom of the phone, and a message icon appeared or reappears, however, he only registered to Blackberry on the phone, a message registeration emails when I registered on 24 January and back in 28 Oct.  I bought the phone with an ATT store and they said it was new.  None of my previous electronic appear under this "new" message icon

  Just curious to know if anyone knows of any quick fix until I have to waste my time online, then have a cust rep, who knows as much as this phone than me, tell me it will have to be shipped to a place and "restored".  Thank you very much.

  Françoise

  PS - I just noticed the www browser is missing also.

  Thanks for the reply.  A friend told me to stop the BB, remove the battery and then turn it back on.  The BB took a few mintues to come back but it worked and everything was restored.  He explained that the BB goes through a process of battery conservation and stop all programs in order to save energy.  He thinks that the current BB software is apparently not restored these programs stop you.  Maybe the upgrade of the software you suggested will do just that (?).  In any case, thanks for the effort.

  Françoise

• Update blackBerry Smartphones / Device Manager issue

  Hey guys, I have a problem.

  I recently acquired a Blackberry 8330 and let me start by saying this: it's one of the best machines I've ever held. It is simply amazing.

  I installed the Device Manager and have been using it without any problem. Then, I went and did an update wireless with my phone, the upgrade of the OS. Since I did this, however, the Manager has recently stopped recognizing my device - my computer recognizes him again, as he charges when it is plugged in and I can always access to the hard drive, but for some reason, I cannot use the Device Manager to do anything - down, States in the Device Manager there is no trendy Black Berry as shown by the 'None' exposed next to the Pin number.

  What can I do? I really need to access blackberry via the Device Manager. Someone, please help > _

  Things I've tried:

  -Restart the Blackberry (both by pressing the red button and pull the battery and re insert)

  -Update the device to the more recent version Manager

  -The latest version is uninstalled, then download and install the version provided with the blackberry (4.2)

  I noticed that the CD that came with the device itself does not contain the most recent edition of the Device Manager, if that means anything. It's just weird that the Device Manager has stopped working after I upgraded. Currently, my OS is V4.5.0.175. I've recently updated both my 8310 Black Berry - same question parents. Before, I could access it via Device Manager. Now, I can't. Please help me!

  -Santos

  Ahhhh Yes... interesting... try these:

  Here is the list of troubleshooting atricles... I hope that something will be useful:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  KB02640 Troubleshooting USB connections
  KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  KB01451 How to enable Sync advanced logging if a wired synchronization fails

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these.

  I hope that something it is useful!

  See you soon!

• Password blackBerry Smartphones device-word of past

  When I go to the keeper of passwords of device the phone asks for a password. I tried the password I have unlock the phone when it is locked, but that is not work.phone unlock password is 0589.yes it unlock the phone, but not the password keeper folder.the peripheral ends up with only 4 tests and delete all my data.
  Help, please.

  Your password keeper password is not necessarily the same as your device unlock password - unless define YOU it as such. The app PK password is created separately and may be different.

  If you enter your password wrong PK a set number of times, ONLY that the data stored in password keeper is removed - not the whole device data.

  Does make sense for you?

  You have a recent back of your device?

• BlackBerry Smartphones to message notification on two icons?

  User of new bb here... I've just set up my bb to check personal emails. It works very well. However, when I receive a new email, I get email notification and a notification on the message icon. I want notifications by e-mail to inform its icon only... and text messages with its own icon.

  So that's what I did. Once in the messages screen (I did it with messages and e-mail journal), I clicked on menu, then options, then on options General, and then where it says SMS and EMAIL inboxes, I chose separate. I saved and then have left. After having done that, however, he still is advising me on the two icons when I receive a new message.

  What I am doing wrong? Help?

  You have a 'messages' icon that will collect all messages email account.

  You have a second icon to a specific e-mail address. Scroll down to this one, press Menu > hide.

  * Poof * no more notifications in the second icon to annoy you.

• BlackBerry Smartphones MySpace untrapped exception: java.lang.NullPointerException when you try to access the friends

  Curve 8330 Verizon Wireless

  4.5.0.77 (Platform 3.2.0.51)

  V1.0.0.29 AppWorld

  MySpace v1.5.0.12

  Facebook v1.5.0.32

  Was a problem with MySpace, found no messages/threads with this specific issue, if you are looking for help.  I noticed in the review for MySpace v1.5 on AppWorld Board there were other owners of the Curve 8330 has the same question:

  Whenever I try to view my friends list, add a friend, or look at someone from another friend list, the application crashes.  If I leave the app to do something else while it loads and try to re - open, I get:

  Untrapped exception:

  java.lang.NullPointerException

  Research on the forums for this error of java, most of the suggestions were to reload the operating system of the device such that it may be corrupted.  As an attempt to solve the problem, last night I upgraded to v4.5 v4.3.  When I have been upgrading completed, my MySpace, AppWorld and Facebook apps has shown under options > advanced > applications, but the icons could not be found.  I even searched the hidden icons and still no luck.  I used the destop application loader to remove these three applications in the device manager.  I then downloaded AppWorld from my (www.blackberry.com) device and once it has been installed it used to download and install MySpace and Facebook.  Once they have downloaded and installed, I turned off and only went to a battery.  Restarts, showed the icons and apps worked... except for the MySpace Friend list: same problem.  I don't remember when this error occurred initially, but I guess it was after the last MySpace app update.  Were not immediately thereafter, however.  I can access my messages, and the home page, but that's all.  I already sent an e-mail to [email protected] with no response

  Any help out there!

  MySpace 1.5.1.7 version is available for download!

  Curiously, the app started working properly a few days there with the exception of slow notifications, but not mistakes.

  Thanks for all your support!

• BlackBerry Smartphones Help! Trackpad goes upward / downwards when checking for messages!

  My trackpad usually up and down by checking the text messages and whatsapp, but it works normally when checking messages... as it can move up and down in the menu and the internet page, can someone tell me how to fix it? thanksssssss!

  Hello helasws and welcome to the community of BlackBerry Support Forums.

  Sorry to hear that you are having problems with your trackpad.

  To clarify, it doesn't seem to stop the scrolling upwards or downwards when you are in the Messages folder and WhatsApp? On the main home screen you are able to navigate vertically?

  Did you do a restart again by removing the battery?

  Try to perform a Diagnostic self test, as shown in KB16037 using the Self Test application on the BlackBerry smartphone to test the response of the trackpad.

  Let me know the results of the test.

  Thank you!

• BlackBerry Smartphones Hotmail w/BIS is not sync when using Windows Live Messenger

  Hello

  I've got BES both BIS working in my BlackBerry. BES has the email that I use at work. BIS has configured my Hotmail account. Both work fine, but when I tried to use Windows Live Messenger in my BlackBerry I realized that the emails of Hotmail stopped coming.

  So far, that's what I got:

  If I connect to Windows Live Messenger from my BlackBerry, from a Windows computer, or within Hotmail (inside the web browser) I no longer receive mail. Everything I do from my BlackBerry still affects my Hotmail account (mark an e-mail as read, delete or sending an e-mail using my Hotmail account).

  When I sign out of Windows Live Messenger and you receive another email, all delays and the new email come to my BlackBerry and guard mail very well until I connect to Windows Live Messenger again. I do not receive the emails delayed until I get a new once the connection from Windows Live Messenger.

  Already tried battery pull, remove and re-add the account of Hotmail in BIS and uninstall and reinstallation of Windows Live Messenger.

  Please, I know already all the love that some people have on other services of e-mail webmail (Gmail, Yahoo, etc.), which helps not at all.

  I searched the web and I have nothing, I hope someone can help me.

  Thanks in advance.

  Hi and welcome to the Forums!

  I think that maybe this KB discusses what happens:

  • KB15747 E-mail message delivery is delayed due to a Windows Live Hotmail account on the BlackBerry smartphone

  Good luck!