BlackBerry Smartphones download blackberry Protect error?

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• BlackBerry smartphones download app world: error 905

  Hey you all!

  I recently got my new blackberry bold 9790 and I used to be very happy about it until I realized that I can't not all apps...

  This all started when I noticed that I couldn't open the icon installed world on my blackberry. I then uninstalled the program and I wanted to download a new one online. but it does not work: I can not download it via USB, so I try via my mobile phone access to the internet. the download starts but at the end of the day, there is always an error pops up: error 905.

  You have ideas to solve my problem and that the world of the app? Thank you very much!

  Hello and welcome to the community!

  I find no reference to the "905" in the KBs public... You may search with more parameters to find something useful:

  • http://BTSC.webapps.BlackBerry.com/BTSC/microsites/microsite.do

  Please try a hard reset: turn on, remove the back cover and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  In addition, you can try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  You can also try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was. You can also try install AW so only in safe mode.

  Good luck and let us know!

• BlackBerry Smartphones Blackberry Protect does not download

  Can't do Blackberry Protect to download on my Bold 9700, which has software v5.0.

  If I use a USB connection, it says "downloads via a USB connection are not enabled for this product.  Please visit our mobile download site using the browser of your BlackBerry® smartphone. »

  If I try to download it from the link above it says "Download failed" - "907 invalid COD HTTP error 404: not found.

  Any suggestions?

  Can you get the app through the appworld site? On your mobile device, go to appworld.blackberry.com and get a blackberry Protect?

• BlackBerry Smartphones Blackberry Protect - download failed!

  Hello

  I have a BB Storm OS v5.0.0.328 and MTN prepaid 9539.

  I can't seem to download Blackberry Protect I tried to use the phone and the USB cable.

  -With the help of the USB cable - it crashes just on step 2 forever (different Web browsers and different laptops)

  -Use the phone "907 invalid COD HTTP error 404: not found.

  Help, please.

  You must download AppWorld.

  And, you must have the data plan of BlackBerry on your mobile account.

• BlackBerry Smartphones unable to download Blackberry Protect

  I have a Curve 8900 running 5.00.900. When I try to download BB Protect, I get "please wait" and that's all. This application cannot be downloaded to a computer for the transfer. Any ideas? Thanks for your help.

  Mark

  Don't know. But the first step in troubleshooting with a device BBOS is a hard reset. Have you tried?

  If the hard reset does not work, try to clear the cache of BlackBerry World. See http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB24714&sliceId=2&cmd=displayKC&d...

• BlackBerry Smartphones Blackberry Protect download hangs

  Running Windows 7 ultimate and IE 8, I tried to download Blackberry Protect. I had the browser plug-in with a green check mark and selected the n series (whence it, I forgot) and get a second check. the Tower phone screen displays icons of phone and your PC with two arrows between. Nothing happens until the page finally expires. That's the good news! the bad news is that the second step IE8 repeatedly crashed.

  I just installed SP2 (very slow!) and IE9 with the same results. It seems that software RIM is not compatible with MS or MS software is not compatible with the rims. Any suggestions? Looks like a good app. Any suggestions?

  Try to your phone's browser to www.blackberry.com/protect and download OTA.

  In this way, Windows may not engage at all.

  (And this isn't a good app, it is an INTERESTING application!)

• BlackBerry Smartphones Can I recover my blackberry protect data backup on a Mac?

  My blackberry 9360 a curve was stolen a few days ago, I never it synced with my computer but I still saved on blackberry protect and I can access my data if I go to protect.blackberry.com and login with my blackberry ID. I see that my backup files exist but I can't download them and I can't get a new blackberry at the moment but I really need all my contacts and phone numbers, is anyway that I could retrieve this information on my macbook?

  Hello

  BB Protect backup files are only single use... to restore to a BB device. It has no other use of them. Where the reason for which this BB Protect is a component very well to a good backup, but in no case should be considered to be the only component.

  If you can access another BB, even for a short period, you can restore it and then save it on your computer, from which you can get 3rd party applications to extract the local backup data in human readable format. However, I've never heard of these tools for MAC... but also, I don't look for MAC stuff.

  If you don't try this (restoration of BB Protect for an another BB), you must be very careful... to refer:

  • KB31489 BlackBerry Protect for BlackBerry smartphones does not display the backup files to restore

  Good luck!

• BlackBerry Smartphones Blackberry protect site does not recognize my camera

  Afternoon, my blackberry was stolen last night so I went on the blackberry protect site to wipe my data, etc, but the site indicates 'add device '. my camera is not displayed? can someone please? I know that it has been permanently installed on my phone because there always used to tell me that my backup was successful, after having saved and also, it is on my blackberry app world.

  The only way to recover data from backup BlackBerry Protect is with a BlackBerry smartphone.  You will need to get another BlackBerry, BlackBerry Protect using your BlackBerry ID login, then download the backup data on your new phone.

  I hope that helps you.

• BlackBerry Smartphones blackberry Protect restoration

  Hi guys,.

  I'm having a problem, I can not restore a backup

  on my device, when it asks me to enter my blackberry id password

  I put it in and then it tells me incorrect password

  yet I can connect in blacberry with this password id

  I use and also on site to protect

  any help please

  Please uninstall the Blackberry Protect and download a new thru a http://blackberry.com/protect then when you start, you will be asked for the Blackberry ID and password. Then who should do it. Please choose the restore of the backup.

  Ron

• Smartphones blackBerry HELP - unable to connect to the Blackberry Protect service?

  Today I had an update on my blackberry curve blackberry 9630, on my old phone I used blackberry protect to save my contacts, texts, etc.
  I used it to transfer data before so much confidence, but now it doesn't seem to work.
  I downloaded the app and it is now stuck on the "connect to blackberry protect service" page with the green circle, it was like that for an hour or two.
  I have a full data plan and it worked there the past, can someone help me? Thank you.

  The servers seem to be until now. If this isn't the case, refresh your service books.

  Ron

• Backup BlackBerry Smartphones get BB protect compared to the clouds

  Hello world

  I tried the manual backup yesterday by the site Web de Blackberry Protect. I successfully backed up the first time and made a few changes on my BB Curve 9300. Freed from some space by deleting messages and other data. I also want to return to the top of that State or to this specific point, I did the backup through the site Web of Protect. To my surprise (and I'm not aware) the new backup crushed my previous where in I need important messages I deleted expects that the backup will just create another set of backup rather than crush the other.

  My question is. Are there opportunities that I can restore this backup?

  After a few searches on Google and read messages. I knew that the backup is saved in the cloud that has lost the chances of recovering data backup with recovery tools that I can use.  I thought that if I can retrieve/recover deleted files and even formatted disks, technical staff of BB Protect or RIM could do the same and help me with my problem.

  Hope my message reached the Cloud for RIM or BB Protect administrator.

  Thanks in advance.

  Anthony

  Hello and welcome to the community!

  First of all... this site is not a channel for any official communication with, support, or climbing to the RIM. This site is a community of users for volunteers who are trying their best to help each other, but we have no access to any system "back-end" to act on your request. If you really need official support from RIM, you must start with your support contract required string that starts with your mobile service provider, which can degenerate case RIM free of charge to the end user if such is always appropriate.

  There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  OK... with that of the road, see:

  • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

  According to who, it should actually be different dates you can use BB Protect backups. If they are not, however, appear for one reason or another, they are not available to you through any means automatic... and you would need official support (above) of a human being to the RIM to see if it can be recovered.

  All this said, I hope that you are not solely on BB Protect for your backup needs. BB Protect only back up (I think) 8 databases, which is a small subset of all the content of all of your valuable data. FYI, here's the process that I always recommend:

  Daily - configure BB Protect to save what he can, preferring to WiFi if the network of consumer data carrier is a matter of concern.

  Weekly:

  If you're not up to BBM7, then manually save your BBM contacts to the memory of your device or Media Card

  • KB20554 How to back up and restore the BlackBerry Messenger contacts list

  Via the mass storage Mode, copy all the contents of the memory of your device and Media Card on your computer

  • KB11879 What is the mass storage mode

  Via the desktop software, perform a full backup of your BB

  • KB12487 How to back up data from smartphone BlackBerry using BlackBerry Desktop Software for Windows
  • KB03974 List of database for the blackBerry smartphone

  There is an old saying:

  • There are two types of computers of users of devices - those who have lost data and those who will be

  As insurance, the backups are reactive or an optional activity. And this process, in my humble OPINION, provides the best protection of all the valuable data that is kept on their BB. When you compare BB Protect backup actually compared this process to protect, I think you will find that the difference is very large. In addition, this process would give you 100% control to keep the previous backups.

  Good luck!

• BlackBerry Smartphones can't run BlackBerry Protect... Please help...

  Hello

  I am using BlackBerry Protect. I am able to download and install the application on my BB 8220, but when I try to use it I get a message saying that the application is not compatible with BB Enterprise Server. I do NOT use BB Enterprise Server. I tried to uninstall / reinstall the application several times, but I still have exactly the same message. Can anyone help with this issue? Thanks in advance... Eduardo

  Hello, finally I changed my device for a BB 8520 and BB Protect seems to work fine now. The only problem I have now is that my new location of the device could not be identied by BB Protect. The rest of the functions work well. Thank you

• BlackBerry Smartphones Blackberry protect help

  I just downloaded Blackberry Protect to my flashlight.  When I tried to run, he said I was an a business network.  I don't know that I'm not on, so somehow my phone think it is.  BlackBerry Protect will not work if you are a business.   How can I change my phone isn't a?

  So sure that have BIS plan - any business, you must reset the policy.

  ALWAYS BACKUP YOUR DEVICE!

  1. backup your phone, mainly AddrBook, Messages, SMS

  2. completely wipe your device, one of the options-> Security-> Security wipe (attention, erasing there3 options)

  3. necessary restoration only information AddrBook, Messages, SMS, but no way for Options and other system options.

  If not helped

  Try with BBSAK

  1 Backup Application if necessary.

  2. then 'Factory Reset '.

  3. If necessary also you can clear the unit - to completely delete phone OS, then click Load OS to reload the OS. But before do download DM and the latest OS for the device after installation to remove file C:\Program Files Research In Motion\AppLoader provider

  4. After successfully reload operating system restore application and only necessary information AddrBook, Messages, SMS, but no way for Options and other system options.

• BlackBerry Smartphones Blackberry Protect application

  Hi, I have a BB 9300, I went to the world of the app and downloaded blackberry Protect which required then an e-mail and password. I put in the e-mail the required information and password and it says: invalid email or password. How can I reset my password?

  You can reset your password BlackBerry ID by going to: www.blackberry.com/blackberryid and following the guests.

  Once this is done, try logging in BlackBerry Protect.

  See you soon,.

• Smart blackBerry Smartphones Blackberry Protect Lock phone

  Recently downloaded Blackberry Protect and proceeded to try out all the features. Everything worked fine, but after the remote locking device, I'm stuck with having to unlock the phone, whenever I use it. Is anybod know how to disable the locking of the device... I promise not to use it again unless that I lose really my phone.

  Options > Security > password. You have a password set here?