BlackBerry Smartphones unable to download Blackberry Protect

I have a Curve 8900 running 5.00.900. When I try to download BB Protect, I get "please wait" and that's all. This application cannot be downloaded to a computer for the transfer. Any ideas? Thanks for your help.

Mark

Don't know. But the first step in troubleshooting with a device BBOS is a hard reset. Have you tried?

If the hard reset does not work, try to clear the cache of BlackBerry World. See http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB24714&sliceId=2&cmd=displayKC&d...

Tags: BlackBerry Smartphones

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