BlackBerry Smartphones emails deleted on device does not delete the account Onlin

I upgraded my BlackBerry software last night.  When I try to delete e-mails from my e-mail account, the only options I have are 'Delete' or 'Cancel' (as when I delete SMS/MMS messages). They delete my BB and not my real email (Hotmail) address.  My other email accounts work correctly - I have the option of deleting on the handheld or deletion of mailbox & Organizer boxes.  My other mails are Hotmail and Yahoo.  I get tons of emails per day that I need to remove and I really want to have to delete them from my BB and then have to access my Hotmail and re-delete-the online account.  Can anyone help?

You can check the following setting. Go into Messages. Options | Reconciliation of the e-mail. If you change your Hotmail account, what is your delete value? You should have 3 choices to choose from:

  • Handheld means that he will remain in the mail client once removed from the device
  • Mailbox and Pocket PC means it will remove both the e-mail client and the device
  • Prompt means that the person would get a prompt on the BlackBerry, either remove it from your handheld or the mailbox, and the Organizer

Tags: BlackBerry Smartphones

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