BlackBerry Smartphones Forwarding on the 8310 email

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• Keyboard unlock blackBerry Smartphones automatically accesses the unread email or BB Messenger message?

  When I remove my BB from its holster and unlock the keyboard with "* & SEND ' my BB opens automatically the last unread email or last message unread BlackBerry Messenger instead of going directly to the home screen.

  Is there an option that instructs the appliance to go in the home screen automatically when unlocking the keyboard instead of going to emails or messages.

  Hello!

  You posted this twice - please see the answer to your other thread... and maybe Mark this one as resolved to avoid duplication.

  See you soon!

• BlackBerry smartphones cannot remove the old emails

  I had my auto delete on the device set at 15 days since I got it.  Recently I scolled back expected I'd be searching through 15 days of messages.  Instead, I found that I had old messages as in last October.  I managed to delete messages in January, February and March, but I could not delete messages in 2008.  I changed automatic removal at 30 days Beach, no difference.  I restarted the unit with the battery several times.  Any thoughts on this phenomenon?

  Of course, it comes to connect the BlackBerry to your computer with the mini-usb cable and using the Desktop Manager software. Since in the Desktop Manager, you can go in the backup and restore icon, and then click the Advanced button. On the right, you will see the BlackBerry databases. You can select the database of Messages, and then click the clear button.

  This to erase all messages (e-mail, PIN, SMS) between the unit and should solve the problem.

• BlackBerry Smartphones replying to the email from the other account

  Hello

  I hope someone can help.

  I have several accounts set up on my BlackBerry, situation is:

  E-mail comes into account 1 (where all the emails are forwarded to the)

  I would like to answer from a different account; that is, one that the sender used to send mail for me

  However, I can not change the answer at the top of the display field.  Even if it shows a kind of falling down.

  Anyone know how I can achieve this.

  Thank you very much.

  It is not possible change the "send using the" when replying to an e-mail message.  You can change during transmission, however.

• BlackBerry Smartphones have only the option for the corporate email account

  I have some setting wrong to my personal email on my bb torch account. It only gives me the possibility of a business account. Can someone help me please?

  Yes, we can help you: your question is asked and answered here several times a day:

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?
  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.

• BlackBerry Smartphones delay in the receipt of emails

  When I had my "BOLD" I would get the my email on my phone at the same time (if not before) he appeared on my desk.  Now there are between a period of 10-15 minutes of him appears on my desktop for when it appears on my phone.  Any tips?

  Hello and welcome to the Forums of Support BlackBerry.com.

  A normal personal account of BIS with a POP e-mail servers see always about a cycle of 15 minutes for the e-mail to be pushed. It's normal.

  Gmail, Yahoo and other IMAP accounts will grow instantly.

• Emails from blackBerry Smartphones retaining on the mail server

  I just got my new storm and love it.  I use an e-mail account personal via Comcast which is linked to the storm.  Is there a way to change the configuration of e-mail on the storm so that it does not delete emails from the comcast email server, when they are sent to the storm?  I also use MS Outlook at home to keep my emails managed at my office.  I know that in Outlook, I can choose to not delete mail from the server after downloading and want to be able to do this on the storm so I can drop later in Outlook on my PC.

  Thank you.

  Access the Messages. Then press the Blackberry menu button to get the menu message. Go to Options. In the E-mail Options for reconciliation.  In this menu, you should find an option delete on.  Specify this Handheld.  Then on conflicts, the value wins box mailbox.

  If I remember correctly in the web based Blackberry server personal email to installation site, when you email account settings, you should be able to dissable the possibility to allow the Blackberry to delete the contents of the email from the server.

  I think this should do it for you.

  Jerry G.

• Help blackBerry Smartphones! -Lack of message, emails, icons of the camera on "BOLD" 9000

  Saturday night my battery apparently lack of power completely.  When I tried to start, but there was no answer so I plugged and rebooted.  When it is turned on, the message text, the e-mail icon, icon of the camera icon and the cat icon Blackberry where everything is gone, on the screen.  Also the 'sound' icon in the upper left corner, you know that to control if the ring is strong, sweet, or vibrate, etc., is absent.  I had the screen saver is off.  But a photo in Blackberry default is now the screensaver.  I have some pictures and important texts and emails I need restored.  I also spent hitting the button on the bottom of the phone, and a message icon appeared or reappears, however, he only registered to Blackberry on the phone, a message registeration emails when I registered on 24 January and back in 28 Oct.  I bought the phone with an ATT store and they said it was new.  None of my previous electronic appear under this "new" message icon

  Just curious to know if anyone knows of any quick fix until I have to waste my time online, then have a cust rep, who knows as much as this phone than me, tell me it will have to be shipped to a place and "restored".  Thank you very much.

  Françoise

  PS - I just noticed the www browser is missing also.

  Thanks for the reply.  A friend told me to stop the BB, remove the battery and then turn it back on.  The BB took a few mintues to come back but it worked and everything was restored.  He explained that the BB goes through a process of battery conservation and stop all programs in order to save energy.  He thinks that the current BB software is apparently not restored these programs stop you.  Maybe the upgrade of the software you suggested will do just that (?).  In any case, thanks for the effort.

  Françoise

• BlackBerry smartphones help me - my 8310 will not support the blackberry app download

  Hello

  After having a bad start to my 1st 8310 I flipped to receive another ebay replacement (2nd hand) logo is O2, but it says that it has been unlocked to all networks by 3, I have a vodafone contract sim card - put it in I tried to download blackberry app as it was not preloaded, I went on the site sent me an e-mail link , which didn't work so I went out and bought a USB - downloaded Office softwafe to try to download it this way, I just get a message saying myphone does not - but my last 8310 has! can ayone help me?

  best wishes sam

  You need to update the operating system on your device.  Follow the instructions (exactly) in the first post of this thread to update your operating system later for the 8310.  This should solve your problem.

  http://www.BlackBerryForums.com/General-8300-Series-discussion-curve/220171-latest-OS-8310-4-5-0-312...

• BlackBerry Smartphones cannot add the e-mail account on the Bold 9900, the only option in the configuration of e-mail is enterprise activation.

  Security BB9900 husbands suffered for me to use, but I'm unable to set up the e-mail.

  The only option is to set up the email through the activation of the company.

  I have a data plan from my provider Blckberry

  I tried to register it on my carriers BIS activation Web site but got the message that it cannot be done through my camera

  Configuration of e-mail icon only gives the ability to configure one enable a business account

  Have tried blackberry.com/integrate but I get the message "unknown error, please try again" after selecting "launch email configuration".

  Any ideas?

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) books of forwarding Service

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones receives do not all emails on Storm

  I get only about 1/3 of my email on my Storm. I have a POP account with a 3rd-party set up with the Blackberry e-mail system to leave emails on my PC and send to my BB Storm.

  The instructions on the forums said:

  If you have a problem sending or receiving e-mail messages,
  Send books to service for your BlackBerry Storm smartphone.

  To send service directories, follow these steps:
  1. on the home screen, click Settings > e-mail settings.
  2. in the email accounts screen, display the menu and click on Service of depreciation. <== this="" option="" is="" not="" on="" the=""> of the storm

  3. click on Send Service books.

  How can I make my email forwarding more reliable?

  Hello!

  A bit of clarification, if you don't mind. Do you use the desktop redirector to send e-mails you or do you use BIS to draw from your POP account and send you Storm?

  If you use BIS - how do you have your PC e-mail application set about e-mail leaving on your POP Server? If your PC is to remove them from the server, then it could be a matter of time - if your PC is to remove them from the server before the polling interval BIS, then they wouldn't be here when BIS tries to shoot them.

  With respect to the service books, I can't say clearly if you listed all the steps... they are:

  1. Setup
  2. E-mail settings
  3. (sign in if you have created a password)
  4. scroll and highlight (do not click) the email account appropriate to handle BIS
  5. Click on the button (the button to the right of the green phone button) BB
  6. Select Service books
  7. Click on "send Service books.

  If the option "Service books" is not in the menu, then maybe something else is missing. Have you tried logging into your site Web of BIS (http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F) carriers? I found it easier to manage the parameters of BIS from a PC and this site since the storm of the interface. (You may need about the storm, create an identifier and a password first... then you will be able to connect via the BIS Web site).

• 9380 blackBerry smartphones cannot start the App World after the operating system upgrade + card

  Hello

  my camera 9380 worked perfect when I bought it.

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  any help?

  THX

  Hello and welcome to the community!

  I'm sorry, but the errors you posted seem somewhat independent... so I need clarification please:

  Gbassi wrote:

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  Unfortunately, "did not work" is not really diagnosable. What, exactly, have you tried? What, exactly, happened every step of what you tried?

  Gbassi wrote:

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  I do not see how these two errors are related to the first, you were trying to throw the maps app when it appeared? For the second, which came with the maps app? Or is separate #2 and lies somewhere in the process by using your AppWorld? Complete step by step of what you try, with a full explanation of what is happening at each stage, including the full text of all error messages, is essential to understand your situation and if all goes well to guide. Otherwise, we have to guess...

  So I guess. My guess is that, once you upgrade to 7.1, you don't have to perform a few extra steps to ensure that all services were properly enabled on your BB. Here are the steps. I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! You can try these few points in your process... either now (on 7.0.0.513) or after you re - try to upgrade to 7.1.0.366.

  Good luck!

• BlackBerry smartphone how to move incoming emails to Custom application folder

  Hello

  Please someone give me soloution of the programaticaly application how to move incoming emails to custom. Please its too urgent in my project.

  Hi mohdfarhanakram

  Automatically move e-mail messages to a different folder is available only when you're using BlackBerry® Enterprise Server.  Messages will be filtered on the mail server but would appear in these folders on the BlackBerry® smartphone.

  I hope that answers your question!

  Thank you

• Sync gmail contacts OK blackBerry Smartphones, but can not synchronize Emails

  Dear Blackberry community!

  I recently changed my contract mobile and kept my professional Blackberry Curve 9300.

  I managed to configure gmail and synchronize contacts & the order of the day, but I can't seem to synchronize emails.

  It seems to me that the old configuration blocking private Email-addresses is still active, but I don't know where and how to change.

  Thanks a lot for your help!

  Cheers, Inken

  Hello and welcome to the community!

  Of what you say, I read that you had BES enabled on your BB, you have separated from the company/what BES now, but your BB was not properly cleaned of it's political, that continues to limit the things. To remedy this, you perform a specific wiping of your BB as follows:

  1. First of all, review the link of my auto-sig about backups... this process will completely clean your BB and you have to start over.
  2. Once ready, follow this KB to clean your BB of the it policy:
     • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  3. When / if you restore, DO NOT do a full restore, restore only those databases that are essential, especially to avoid those who have something to do with the company, BES, political, etc.. If you fail at this stage and all restore, you simply put it on your BB policy and be right where you started.

  Good luck!

• BlackBerry Smartphones need assistance with crazy email problem

  When I compose mail on my computer, my blackberry is to get copies of my email, as I write it. The more I write, additional copies be sent to my blackberry. The last email I wrote showed eight times on my blackberry. How can I disable this "feature"? It drives me CRAZY. Thank you.

  You use Google Mail: you should have said earlier. the information you give, faster solution.

  Then, it is easy for you. Read the public knowledge base article:

  http://www.BlackBerry.com/BTSC/KB10332
  Duplicate sent email message arrives on BlackBerry smartphone when sent using Gmail