BlackBerry Smartphones good market crafts

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• BlackBerry Smartphones good Sunday for me!

  After waking up that sunny Sunday morning, my 8530 died.  Since it was the charger all night, I tried and I got was a battery icon with a good-looking thing on the bolt of blue lightning through it.

  Is it as simple as a completely dead battery?   He was fast draining a bit lately, but never completely to 0.

  Thank you.

  Leave the appliance to charge 2-3 hours and then, always toujours relie connected to the USB cable, remove the battery from the camera a few seconds and plug it back. If it starts - let - the charges to 100% (check the Options > status for the percentage). If it is not restart on the first attempt, leave several hours. I had a charge for two days before, she came back to life after extreme exhaustion of the battery. Every 3-4 hours with the device plugged into the charger, you can remove and replace the battery to see if it restarts.

• Protect the blackBerry Smartphones BB and device password

  I just read a message on a stolen blackberry, and protect the response of BB, it's something all ready on the phone or you have to load it down, and you can also protect your device with a password that you need to enter it every time you have the keyboard loacked and enough when you activated your phone market?

  Hi flossyatk,

  Please take a look at the Blackberry Bold 9900 through the user guide, hopefully it will help a lot, also have a look at How to maximize the battery life and available memory on the BlackBerry smartphone .

  Good luck

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Images of text may not of blackBerry Smartphones

  This new 9350 curve of love. Coming from a droid to Samsung Galaxy S, it's such an improvement.

  The curve is fine except that I can't send a picture in a text.

  I can email them, send to Twitter and Facebook but no texting.

  All text without images work fine. It is kind of a big deal for me as I do a lot.

  Any ideas?

  Sprint is the carrier. I have the plan.

  Thank you

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should contact your mobile provider to support formal... "Everything" is a marketing term, not something technical on what services you actually have of them (not all the "Everything" plans are created equal!). And, if you pay them for this service, they are not of it.

  Good luck!

• Problem checking blackBerry Smartphones Whatsapp

  After you have installed whatsapp, I check my number starts with application whatsapp tried to connect inside and outside the firewall which is not allowed by your it policy.

  OK... Here are the steps that you need:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Beware of all the warnings, he said. Later, when you make your restore, don't do not restore basically this will just put it on your BB policy... rather a selective restore of only those databases that you absolutely need and especially leaving off anything to do with COMPUTING strategies:

  • KB03974 List of database for the blackBerry smartphone

  Good luck!

• BlackBerry Smartphones Blackberry not syncing with Gmail

  My Blackberry Bold 9900 stopped sync with Gmail. I only synchronize e-mail, contacts, or calendar. I mainly use Gmail site on my PC to read and delete emails. I have more than 70 unread e-mails on my Blackberry that were already deleted from the Gmail Web site. The option 'balance' has no effect. I can receive new Gmail on Blackberry messages, but if I have to 'Mark as read' or 'Clear' an email actions does not sync with the Gmail Web site. The same is true if I 'Mark as read' or 'Delete' an email on Gmail Web site. The actions are not synchronized with the Blackberry. I have 2 Android devices and a Windows Phone that syncs with Gmail without a problem. I just have the problem on my Blackberry.

  My device information:

  BlackBerry Bold 9900

  7.1 bundle 2435 (v7.1.0.862, platform 5.1.0.662)

  Reconciliation of BlackBerry e-mail settings:

  Delete on: mailbox & Pocket

  Wireless reconcile: checked

  On conflicts: mailbox WINS

  Gmail settings:

  Inbox, and garbage are included in IMAP feeds

  Also, I tried to delete Gmail from Blackberry account. When I did he told me he would remove all Gmail messages from the phone but it moved all the Gmail unread messages in my main mailbox. (I keep Gmail and Exchange separate emails on my Blackberry). It is also impossible to select multiple messages at the same time to remove if they are not in a consecutive order.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• No. phones smart blackBerry smartphone made by BlackBerry - is it true?

  German press reports the end of BlackBerry as a manufacturer of smartphone.

  http://www.Golem.de/news/Mobilfunk-BlackBerry-entwickelt-keine-smartphones-Mehr-1609-123511.html

  Is this true? And delays in updating a hint of the near end of the BlackBerry smartphones? Both sell hardware as possible before moving to a software developer pure offering solutions to large business customers? And stop doing anything for the devices the year next after a last updated OS10 and Android?

  It is a promised how much official BlackBerry will support the PRIV and the DTEK50?

  What?

  http://blogs.BlackBerry.com/2016/10/the-future-of-BlackBerry-devices/

  "Stop us handset hardware development and take full advantage of third parties to develop the hardware and to distribute and support the BlackBerry handset brand."

  BlackBerry has signed a manufacturing contract, or in other words has had industrial partners. But BlackBerry has made the development and design, marketing and support. In the statement of BlackBerry itself, which ends. It will allow software; Is no longer develop and commercialize and support material.

  So to the OP, Yes to your first question.

• Software updates of blackBerry Smartphones

  My BlackBerry 9930 cannot send request for available updates via the wireless network

  EmmanuelSmith911 wrote:
  I tried and nothing has changed,

  Hmmm... Sorry to sound as I do not understand, but well I don't. Does this mean that the steps, has worked exactly as described, but do not resolve the symptoms you have described initially? Alternatively, the steps even not worked exactly as described?

  EmmanuelSmith911 wrote:
  I'm starting to think that this could be the it policy which could cause this problem. How can I remove the it policy?

  It is possible. But if you stay on BES, you cannot remove the it policy... you have to work with your BES admins to solve the problem.

  If you are not on BES, you must first check if you have a latent policy on board:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If you have one, then this is the only method to remove:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Beware you warnings... it's completely destructive to everything you have on your device now, then you must know how to recover from that after the withdrawal of the policy. If you choose to use the backup/restore as your method of recovery, so make sure you do selective and not wholesale... If you restore databases who say company policy or something similar, then you just put it on your device policy, and be right back where you started.

  Good luck!

• Error jvm 102 on Blackbery Bold blackBerry Smartphones

  White screen with JVM 102 error. How can I fix it without losing any data

  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : VM:VECPs = com.dataviz.dxtg.stg.excel.xls.
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : VM:VECCs = Excel97Model
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : VM:VECMm=()
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : VM:VCPEs Module = ' SheetToGo47-4' ran out of memory while checking (603)»
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : VM:VCPKv = 1
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : VM:VCPNs = SheetToGo47-4
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : VM: + BORK
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : JVM error 102
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : invalid code in filesystem
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : JVM:INFOp = 2280a8b3, a = '5.0.0.586', o = '5.1.0.146', h = 4001507

  Hello Drgnh

  Welcome to http://supportforums.blackberry.com/

  The JVM 102 error occurs when one or more files COD, either from an application or the operating system itself, are damaged as a result an immediate stop of all processes in the BlackBerry Smartphone is generated, preventing the loading of the operating system boot sequence.

  The BlackBerry software should update the phone.

  Search and download your OS and everything above applies

  By sdgardne 

   

  However, here's what I propose...

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure you have a current backup and your BB complete... you can find complete instructions via the link in my sig auto below. (It's probably debatable given the errors you have... it is likely that your data are already parts of your device, which means that you must now rely on a backup you took before that happened.)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphone Curve 9360 sometimes warms us up a little bit and the battery is discharged

  Hi, my blackberry 9360 is sometimes a really weird thing. Once a week, after that I used the device to check email, check facebook or even simply by removing the door in leather and put it right back it drains the battery at a very fast pace and hotter than usual. I'm not aware immediately, but when I use the unit 3 hours later for example the battery is almost all gone and the unit is warmer than usual. Please not that it is warmer, but at a level acceptable, just as if it had been used during this period of time, not overheating. I charge the unit and check the activity monitor application and the CPU was mainly used by the... Idle CPU. The part of the device that heats is not the battery, but the device itself. It is rather annoying because I don't know when it will happen again. The only email account, I have installed is a Hotmail account and it goes as well with wifi on and outside. Someone has an idea it might be? Thank you in advace for help. Best regards, Alexander

  Hello alexandrejv

  Welcome to the Forums of the BlackBerry Support

  Are sure you you are in an area where you have a good network coverage signal strength or if falls frequently.

  While our BlackBerry devices can feel hot tell a long browsing session, play games, download countinous or all supported. If we hold the Menu for a few seconds, it will open a screen that will display all the programs running in the background, usually five will always be there (host, BBM, Message, phone, browser) you can always check if any other applications. run in the background.

  We should always try to close Applications correctly - avoid using key end to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Don't let your browser open when not in use. If programs are running in the background, it will also allow overheating and also to quick battery drainage. Please take a look at those Article I don't know that it will help you overcome your problems:

  KB14320 How to maximize the battery life and available memory on the BlackBerry smartphone. 

   

   KB31531 : BlackBerry Smartphone 7 may feel warm during operation

   

  But, if you feel that this device heats up more then average, then you should visit your service provider for assistance.

• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• BlackBerry smartphone messaging issue curve 9320

  Hi all!

  the e-mail on my 9320 function does not work correctly. I have correctly configured my gmail on mydevice account and I get emails and receive notifications when they arrive, HOWEVER...

  When I opened the email all I see is heading for the topic and who it is from, there is no message body. Looking back through my old emails, the only ones I have read completely are those that I received BlackBerry when I first set up my email confirming the installation. If I select answer or forward, it opens the E-mail project but then the email app is closed completely and I'm suddenly brought to my home screen.

  What I've tried so far:

  -Turning device and turn it on again

  -removal and setting up my email account once again

  -wear the device to where I bought it. they offered to download blackberrydesktop on my PC Manager and backup then restore my phone. I did it without a change in behavior from my blackberry

  Any help or advice is much appreciated

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you need to consider a full reload OS... to prepare, please visit link for Backup in my auto signature on this post.

  Good luck!

• BROWSER blackBerry smartphones don't DO NOT WORK

  This is getting quite frustrating. I get that cannot connect to the server, please try again error and it takes forever to get even the google home page to load. What should I do?

  OK thanks... you came very close to what I need... except just saying 'mistake' in regard to music downloads... but, any...

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you need to get in touch with your service provider and insist that they honor the formal support that they are contractually required to provide you with. Do not let you fob before having 100% solved the situation. If they tell you to contact RIM, don't let them not on the hook, then either... insist that they tell you exactly how you should contact RIM. If they say anything OTHER that they will increase you rim (for example, if they tell you to independently seek the support of the RIM), and then accept it. Only through an escalation of your service provider can you receive all official support from RIM.

  Looks like they have made significant changes to their network... and they must ensure that their paying customers will continue to receive the services that they pay.

  Good luck!

• Help of blackBerry Smartphones that apps on my Blackberry Curve 9360 were gone after complete wiping!

  I'm wiping yesterday and when I checked on my "device" option, the "battery" option was missing, where I can choose the level of my light screen. Another thing, it is that my 'analysis of the BB device' were like a stethoscope icon, but after you wipe, the icon changed into a black rectangle with a question in the middle of the matk. Whence this 'battery' device option missing? How do I get him back? If it cannot, how should I do if I want to put my light svcreen level? And I can delete this now rare device monitor 'BB' since I can't find the button Delete like other apps? HELPPPPPP! Thanks a lot for the answers!

  Hello!

  Based on your description, I would recommend a full reload of the operating system. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  Note that all the apps add-on indeed went from the device... a WIPE is very obedient and removes the add-on apps. Reference:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Good luck and let us know!

• BlackBerry Smartphones Blackberry Curve 9310

  I started the download of MP3 music on my Blackberry Curve 9310, OS 7.1.

  It has been loading for 2 days and my phone will not work.

  I did and A:LTt RST, but it did not work.

  I pulled the battery several times and plugged the charger, but that did not help either.

  My phone is still stuck on loading.

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!