BlackBerry Smartphones HELLO, I am a new Member, good LUCK EVERYONE

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• Questions of bbid to blackBerry Smartphones. I have the new SIM card, I have reset my password BBID

  Hello, I just changed my SIM card and I'm unable to access my phone (curve 9720) apparently my password / ID was incorrect. I have consulted my BB account via my PC and put (via recovery) to change my BBID password successfully. Yet when I try the new password to my BB gives me just the same message "the user name and password provided do not corrospond to a vlid BBID.

  PLEASE HELP ME

  

  Make a backup of your device using the desktop software, see this: How to back up and restore data from smartphone BlackBerry using BlackBerry Desktop Software

  Then do a wipe secuiry on your device. See: How to delete all data and applications from the smart phone BlackBerry with the optio security wipe...

  Restore your data using BlackBerry Desktop Software. Then again, log in using your new BlackBerry ID credentials. Good luck!

  PS The 9720 isn't a curve or a "BOLD" is just called BlackBerry® 9720  

• BlackBerry Smartphones will not allow the new blackberry ID association

  My wife has upgraded to a new blackberry Z10 and gave me his old Blackberry Curve 9300 but it won't let me change the ID associated with the phone - blackberry there still IDS of my wife, even though she is now running on his new phone.  I created a Blackberry ID - how to do it with the Blackberry Curve instead of my wife.

  Hello andrak01

  Welcome to the Forums of the BlackBerry Support

  Please follow this Base of knowledge to solve that issue you:

  KB26694  :  How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

   

  Let us know if you feel any problem.

• BlackBerry Smartphones do I need a new battery?

  I have a blackberry curve 9300 3.  I got it for a year and a half now and just recently my phone has himself been extinguished like it restarts itself but will start unless I plug it on the charge.  my battery gets to about 90% full and it does.  I can't be in a telephone call, unless that his charge because it will turn off during the call.  do I need a new battery for my phone or is there a problem with my phone itself?

  Hello and welcome to the community!

  It is possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charge battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  Good luck and let us know!

• BlackBerry smartphone how to install the new language? == > french

  By mistake I delete all my blackBerry Bold 9900 formulations.

  Rest than English.

  I would add yet another language ==> french example...

  In desktop software, I don't have in Applications: "Language and support of entry" to choose...

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.
  • Use this KB to help you choose the good alternative OS to include the language you want:
  • • Article ID: KB05305 Location of support for BlackBerry smartphones

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue. During the process, when it presents you with the screen of the things Application Loader to install on your device, make sure to develop options and select all items that relate to your desired language.

  Once the operating system is loaded, you can proceed with the activation of the language you want and restoring your backup (on the device).

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• The old messages blackBerry Smartphones keep popping up like new with OWA Exchange.

  My account is a Microsoft Exchange account that I connect using Outlook or Outlook Web Access (OWA).  Sometimes (and I can't find a reason for it) when I reread an email using Outlook/OWA message get redistributed to the BlackBerry as if it were a new message.  Otherwise reconciliation seems to work perfectly (both delete and keep track of read vs unread messages.)  I find it very confusing.

  I tried to find some adjustments in currency options which would explain this and have not been able to.

  Any suggestions?

  Thank you

  Paul

  Hello!

  Here's an article in the knowledge base on duplicates... do not know if one of the causes/solutions are adapted to your situation or not, but it is worth your look in them.

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB13528&SLIC...

  See you soon!

• BlackBerry smartphones I just got my new Motorola Droid 2

  I thought I'd share my feelings on the Blackberry storm and what RIM did that was really bad.

  1 RIM abandoned the excitement about the storm very quickly, so that the successive versions were actually worse. I went for more than a year with:

  a. bad phone calls (I had to put in speaker mode to receive calls from phone to work). The Droid 2 is clear.

  b. the screen click statement so much better on the droid just to have a vibrarion minute when you click a button on the screen. Works just as well.

  c. the Blackberry is slow on just about everything and is broken just about anywhere. I get my screen in a mode where I press a keyboard and a button on the opposite side of the screen lights up as if I pressed on y. I don't have these problems with my new droid.

  d. the blackberry only gives you quick access to material internal. I understand the security concepts but droid can do and maintain security.

  2. the differences between the blackberry and the droid 2 are just night and day. I am surprised every time function and response. The droid 2 just leave the blackberry storm in the dust. If I didn't know any better, I would say that Blackberry is out of the phone business. They might as well give up now.

  3. I suggest that RIM or leverage in QNX (which is a very nice RTOS), or implement an android phone that is clean and add to the cool, rather than harm to this.

  Good luck and I'm disappointed, but I gave Blackberry a fair shake. They just don't cut.

  I am a developer too and I reached a relatively high level in the developer for blackberry forum.

  I develop for android now.

  I had a storm 1.

  I kept the software updated.

  I'm a software engineer, so he was not a user error.

  The droid 2 is about the same size as the blackberry storm, so the comment about 2 x 4 is . The droid is very nice to use as a phone... and I could hear a pin drop. The speaker is also very good.

  My comments are not opinion. They are done. I have described specific things that happened with my phone. I don't see how the Storm 2 would be different. That he could call ability (note that I couldn't keep my storm in my ear that I had to make a decent call in speakerphone mode). It could also have the location of the most reliable touchscreen. However, it would still have other issues. And blackberry connect this droid 2. User experience everything is so nice and so natural to feel that I am very surprised. I was expecting it to be different, but not that good. It really is like night and day. If you have not used a droid. Find a friend with one and ask to swap the phones for a day or to spend an hour with her. It will blow you away. It's so nice.

  Yes, these discussions can be like religions. I agree with that, but I've always been a fan of blackberry. I gave him a fair shot. I'm afraid that's not a fair opinion. My droid 2 is VASTLY superior to my blackberry storm... This isn't a fair opinion.

  Finally, I acknowledge that by limiting the use, the blackberry is a tad safer, and the android OS is open to virus and security issues. However, if you buy a specific device with a certified operating system, do not install an application not certified, you will be safe. Yes, it is possible for someone to write an application that is not secure for the droid and to sell or to give it for free through an unusual channel, but this is a user error. A talented person could do the same for the blackberry. I could do this using assembler arm and points in the start-up code for an application. I have to waste his time to understand the appropriate addresses, but thanks to the knowledge of the means chip I could do if I wanted to waste a lot of time. It is I don't have time to lose... Then the verdict here is that security is really up to the habits of the user. It is easier to hit a virus by mistake on a droid on a blackberry, but it's pretty rare... rare enough to not make a difference for me. Now for applications sensitive military and policies (such as the phones of the President), then it makes more sense to use a blackberry.

  Peace

• Update the blackBerry Smartphone applications lost with the new device

  Hello

  I lost a few apps after downloading the latest OS - the most important is my password, suggestions as to how can I get it back?

  Hello mfheatlie,

  Welcome to the community,

  Before the upgrade you have your backup on desktop software?

  If Yes can then connect your device to desktop BB software > software on the BB desktop click applications>

  There, you can see everything that you request list before your upgrade.

  Select the Application that you want to transfer and then click APPLY.

  If your applications lost are paid APPS. and you can not get to watch this link wire relocation paid apps

  I hope that your problem decided. Good luck.

• BlackBerry smartphone email Message on my new phone BlackBerry, Please Help.

  Yesterday, I bought a new Blackberry Bold 9930 of Verizon Wireless.  The seller put in place my personal e-mail account and everything seems to work very well.  But I got two e-mail messages which I can't understand.  They read: "this message is used to carry data between your BlackBerry handheld and a home server.  Please do not delete, move, or reply to this message - it will be processed by the server.  He was sent to [email protected] etc...

  I received a subsequent message that reads "inscription: handheld has been registered by the wireless network.

  Can it be it someone please tell me how long I have to keep this message in my mailbox the Pocket before it can be deleted, despite what he says?  In addition, no one knows if the second message on 'Registration' means I can delete these messages?  I thank very you much for all the advice.

  Hello apastor 25,.

  Welcome to the community,

  Well the first message you received is usually sent during activation period, please take a look at this Article

  Sadek KB21849

  Take care

  Prince

  Click 'Like' If you want to thank someone.
  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones, replacing it with a new device

  My phone does not work very well, so my provider will trade it for me.  I need to save my info.  I downloaded the desktop software and my info/files downloaded, but it asked me to set the new device immediately to complete the data transfer.  I can't do that because they will be negotiated there in the store, so I never have two phones at the same time.

  Is it possible to connect the new phone at a later time and get office to download the information on the device?

  Thank you.

  Hello EricaR

  Follow these instructions:

  http://www.BlackBerry.com/BTSC/KB23677

• BlackBerry smartphone WiFi help for a new user

  Hello

  I'm all new to Blackberry and have had the beautiful curve for 3 days (it is always brilliant)!

  I managed to synchronize with the desktop computer, to connect to my car for handfree Bluetooth, but I can't connect to my router wireless BT Home Hub for some reason any.

  I followed the instructions and the phone displays the connection and says it is connected but does not work.  If I go on manage connections, it shows the connection (I called him 'home') with a nice green icon showing the phone can see wifi but there is a black box in front of it with a dash of white.

  Anyone got any ideas?

  I'm not via enterprise server yet (need to upgrade to Lotus notes apparently).  I phoned also support technique of Vodafone that says I need a subscription to use wifi which, when I questioned our vodafone business account manager he said was silly.  But still no wifi.

  There is also a wifi logo top right of my screen which shows is gray and black, that mean anything?

  Thanks much for any help.

  Tim (a bit frustrated but still in love with my curve).

  It's settled.  Apparently, vodafone to fix something in the number to make it work...

• BlackBerry smartphones can not download the new bb app world

  I have a bb bold 9000 and I am trying to download the new app world 3.0.0.73. Every time I get only version 2. something. How to do later?
  Thank you

  Hello estepney,

  Here are the requirements for future reference:

  http://www.BlackBerry.com/BTSC/KB17659

  Availability of blackBerry Device Software is determined by your wireless service provider. You can check the versions available here:

  BlackBerry Desktop and device software download sites

  See you soon

• BlackBerry Smartphones Hello I have a little problem with my Bold 9700

  Hi all

  My name is Dina and I just bought my first Blackberry bold 9700. I would ask you that if you know where I can find the activation key/application company, I need so I can set up my business and start using my smartphone to download professional email. I can't find it in the options, or the advanced options such as the wise technical support Web page. It should be noted that this option is available on the old model of "BOLD" but not the new 9700.

  Grateful if you can help me. Best regards, Dina.

  Possible if your operator you implemented a BIS plan he was abducted.

  can also try

  On the handset, go to:
  Options - Advanced Search - host Routing Table
  Click on register now and escape from the home page.

  Wait 2 minutes.

  Then go to the Options - Advanced options.
  You have the Enterprise Activation Option?

• BlackBerry smartphones saying I have a new message, when I don't have?

  When I went to watch my phone yesterday he said that I have a new message/email. Well, I went in my posts, and there is no new message. So I went to look at my e-mail box, it said that I had on new email. When I went in... no emails not open Inbox.

  How to make it so a new warning message goes?

  Hello and welcome to the Forums of Support BlackBerry.com.

  Tips to clear the message unread... try them in the order.

  If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

  Try these options:
  * Hard Reset BlackBerry now ALT CAP (right Shift key) and DEL (or with the BlackBerry power, remove the battery and reinsert the battery)
  Messages > saved Messages
  Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
  Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  * Clean and reload your OS.

• BlackBerry smartphones now, I have a new problem with this phone...

  I said in my last post that it's my first smartphone, and I'm having some problems with it.

  I played one of the videos stored in my phone, now it won't let me play all videos, he invites me this "device media processor is busy"...

  Also, I noticed this evening that I have no sounds for calls incoming, texts, etc... I went to try and ' change ringtones and it keeps telling me "invalid ringtone selected, please make another selection '.» But the thing is, is that these are the ringtones to the phone is equipped with? Has anyone seen this before or have any solution?

  Hello

  The file type is not listed as a media format supported for the 9670.

  Thank you

  Bifocals

  Support for the formats of media on the BlackBerry Style 9670 smartphone