BlackBerry smartphones HELP! Replacement schedule that causes an eternal loop

Similar Questions

• BlackBerry smartphones help on bluetooth

  Hi I'm new to the Forum of support I am owner of a 9300 and all works well, it is just that I have canoe receive all type of files via bluetooth to other devices, but I'm able to send files with other devices. my encryption is disabled also wen connect another device I disable encryption iin the properties of the device too. but still I am not able to receive files. instead some a / v remote service begins... but no receipt of file... CUD smbady help me

  Hi and welcome to the Forums!

  See this KB:

  • KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones

  Replace the instructions appropriate for your other device instead of the transmitter unit KB section in the KB. Unless you're on BB OS 6, do not jump 'BT help to receive' step on the BB receiver... nothing will transfer if you do.

  Good luck and let us know!

• BlackBerry smartphones HELP! -Application error 606

  I'm relatively new to the whole community of smartphone, and I fear I actually broke my Blackberry!

  I noticed that e softwareupdated was available for my Blackberry, so I chose to download it. The problem is my phone kept freezing in the process, and I was getting a little impatient. Finally, my phone told me that there was not enough memory, so I should delete some applications to make room. So I selected a few to remove, and my phone froze AGAIN. Now, if at all, it has frozen or not, I'm not sure... Maybe I'm too impatient for the life of a smartphone.

  In any case, I decided to take out the battery to reset the phone, I have grown really tired and has to work in the morning, I so wanted to just turn my phone and turn it on again, put my wake up and go to sleep. As I just re - turn the phone on, it starts to load up as it usually does, then a screen appears:

  "Blackberry 5.0.0.496 platform.

  Then it lists a whole bunch of items in the phone, in alphabetical order, the first being "Addressbook."

  Then, in seconds, the screen goes all white and a small message will appear "Error App 606" and it gives me the only option of resetting my phone. I click on reset, and it's a cycle... The phone seems to be loading as it normally would, and then he'll come back to this screen of the Blackberry platform, then the App error 606.

  I ring my network provider in the morning to see if they can help me, but I was wondering if anyone of you here would know about this at all? I feel so stupid for the cause!

  Hi xxjadey_babyxx

  If your device is not detected so you had to force the detection of your device by using the Application Loader. But remember in this process you will lose all data on your device, I hope you have your backup device, follow this Knowledge Base to recover your device:

  KB10144 :How to force detect the BlackBerry smartphone using the Application Loader.

   

  Please try it and let us know of your progress.

   

   

  Prince

  ______________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphones HELP - CONTACT EXPORT REQUIRED... DEVICE LOST / STOLEN

  I've been a happy customer with an old BLACKBERRY PEARL FLIP # 8220 which was purchased new by my best friend in 2009 or 2010 and given to me by him, in 2012 - 18 months. He was beginning to have some edge left and right keys work less ideally, but it was always my very basic needs: I have an old boy who lives in 6 blocks from work and walk 10 minutes between places... and I use the internet very weakly at work and barely at all, at home, and I really don't need it between these places , so I only have a cheap incredibly good CHAT / SMS plan - without data plan (@<$32 th,="" total="" -="" incl="" tx="" and="" fees!).="" i="" send="" about="" 2-3="" txt-msgs="" (sms="" only)="" per="" day;="" and="" i="" get="" even="" fewer!="" i="" use="" the="" talk="" feature="" maybe="" 1-2="" times="" in="" 2-3="" days.="" i'm="" a="" virtual="" non-user,="" i="" admit.=""  people="" laughed="" at="" why="" i'd="" even="" have="" a="" smart="" phone="" that="" literally="" wasn't="" at="" all="" smart...="" but="" it="" was="" because="" i'd="" admired="" my="" friend's="" phone's="" appearance="" and="" functionality,="" and="" because="" it="" was="" free="" to="" get="" from="" him,="" and="" because="" he="" helped="" me="" switch="" companies="" to="" a="" lower-cost="" plan="" running="" on="" gsm="" (rogers)="" not="" cdma="" (telus).="" i="" didn't="" even="" use="" bbm,="" let="" alone="" any="" e-mail="" or="" other="" internet="" functions,="" games,="" apps,="" even="" gps.="">However, despite these rare and apparently "Mute" use, I got very valuable contacts in the phone that other people envy...) I NEED those.

  The DESKTOP MANAGER version that I got from my best friend when he gave me his old phone is 4.6 v - and he said that it had been updated when he gave it to me. I realize that v6 is now standard (or even more?) and support for older versions disappeared. I also see that this v6 has characteristics which 4.6 do not...

  I backed up before I went to Toronto September 13. I doubt that there is more than 1-2 new contacts, if even that many, who have not been saved. It's as up-to-date as I could understand...

  I'm on ROGERS wireless in the Canada.

  So: I happened to me just to pinpoint a phone no - BB that I like and I bought it with the intention of change when I got some time. I'm moving out of country in one year and I'm slowly getting things in place for this and I was intending to spend a recent phone and thenunlock the BB to have in reserve, but I accidentally lost my Blackberry mid-weeklast week when I went out a taxi... and it may be gone forever now. 3 days only after obtaining the next phone that I had planned to use it, I lost that before I could even spend!  I know that ROGERS has a PHONE FINDER function, but let's just say that wasn't functional in my case... we'll leave it at that.

  So, phone / device gone!

  I hope that someone can guide me to export these contacts that are somewhere, somehow existing / resident in DESKTOP MANAGER v4.6 - in a format that I can then use to not having all the lost forever, and then I can re - load - manually, if need be - on my new phone. I realize that they exist, but not in any format I can see / use, at the present time.

  Can someone help me?  I see forums / discussions and messages that show how to synchronize the device to record for export, synchronize and create a CSV, or save to export to EXCEL, but they that seem to all be configured the DESKTOP MANAGER and THEN sync with the device... I don't have the camera longer... it's gone. I've never done this before because I didn't plan the need... stupid me, I know!

  I can recover the contacts from my DESKTOP MANAGER v4.6 somehow?

  Help?

  Thank you!

  After reading some info on these forums, the ONLY thing I can even think to do is maybe trying to borrow from someone a is no longer necessary to BB and with it wiped THEIR contacts, synchronize it at my DESKTOP MANAGER and then load my contacts on other than BB... and then re-sync the things that BB with the appropriate buttons checked in the DESKTOP MANAGER?  I don't even know if it works... and I don't seem to have access to spare / balls unused of the people... no one I know has one, and still less a 'extra! '

  ?

  Thank you, once again,

  Paul

  Hello and welcome to the community!

  First, find the file to backup data on your computer. It is normally stored somewhere in the area of my documents, but when you performed the backup, you have full control over the destination folder for the backup data file. Given the version of the desktop software you mention, it probably has an extension of IPD file... the newer versions of Desktop software switched to a BBB file extension, but yours is probably IPD.

  Once you find the file, your next step is your favorite internet search engine... the Desktop software is useless for what you do, because it is exclusively an interface with a BB device... nothing else. Search for your favorite Internet for something like "IPD File Extractor" search engine or something similar. There are several out there.

  Compare search results and make your choice - before ask you, the answer is no... We cannot recommend one over the other. You must choose based on your own personal set of circumstances.

  Then, get the software and use it to extract your data from the IPD file and save it in a "readable" format (for example, .txt, .xls, .csv, etc.).

  Once that is done and your data are in a file format that you can use, then your next step is to find what you need to do to import into your replacement unit. Yet once, before asking, nothing here in this forum dedicated BB available to help you with that. But if this device has an import function, then once you have your data in a usable format, you should be able to handle such that you can format to import your new device.

  Good luck!

• BlackBerry smartphones help on my 9650

  Pls help my phone hangs and sometimes its White wallpaper with error info nd will restart my device... I'm tired pls help

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• My new Bb 8330 Says JUM error 513 blackBerry smartphones help me

  Help, please... This is my first bb and im new on this, I don't know what is happening, I tried to download something for my bb 8330 for the Desktop Manager and it asks me the password and I entered the wrong password and now my screen went all white and it says JUM ERROR 513 and under him It says RESET. Only option I have is to click just the reset but then it just keeps going back to the same screen. Help, please! What is going, and what can I do to get my phone back to how it was? Thanks in advance

  forget to mention!

  Check the steps below for OS - upgrade

  Step #1

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3
  

  Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

  1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore.
  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
  5. Choose a location to save the backup file, and then click Save.

  Step #4

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click The Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and then click OK.
  5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
  6. Click Advancedand then click the check box next to delete all already installed applications.
  7. Click on Next.
  8. Click the check box next to do not automatically back up the application during the process of loading data.
  9. Clear the check box next to the backup and restore applications installed wireless.
  10. Click Next > Finish.
  11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.

• BlackBerry smartphones help me

  can someone help me my blackberry strom isn't the top flashes a fire and then the red light comes on and it keeps doint this

  I recommend that you try to update the software on the phone.

  http://us.BlackBerry.com/support/installpc.jsp

  If you get stuck, then force detect the BlackBerry smartphone using the Application Loader
  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10144

• BlackBerry Smartphones help please error 552 more being not recognized by computer on 8520

  Hello

  I was wondering if someone could help I have tried everything to fix the error 552 on my curve 8520 but nothing works, and now the phone will not connect to my laptop, I tried apploader now it says device current is updated, office says unable to connect to the device (from the outset) software and the phone does nothing except sitting on a white screen with "software reloading 552" written on it.

  Could someone please help?

  Hi Davidemmy2

  Welcome to the Forums of the BlackBerry Support

  As your device does not detect that you can try the Application loader to force detection of your device to load the operating system, please see the Knowledge Base Article:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  But remember, in this process, you will lose all data in your device, I hope you have your backup.

  Further information: KB18751 : error "Reload Software: 552" appears on the smart phone BlackBerry.

• Oh the blackBerry Smartphone help me, I had a lot of problems with my brand new BB bold 9870

  Hi all

  I thought about putting in place BB is so simple, just as it should. I read step by step how to install etc email account, but to set up my e-mail account does not work, my BBM will not work, I can not send or invite message to the other members of BBM surveys, I can't open my social network. If my email set up doesn't work not does not matter but please help me at least my BBM work, can someone send me BBM message, just to try. He thought Blackberry smartphone, that's really smart?

  Hello

  I answer you yet once here. Due to a problem with BIS, you should deal with this problem. Call your network for more information on this.

• BlackBerry smartphones help serious necessary with BB 8520 required: (.)

  Hello

  IM new to these forums and a very new user for BlackBerry Smartphones.

  Well, cut to the Chase, today, my best friend give me a BlackBErry 8520 purple Royal as it comes to order the new BlackBerry Storm 2.

  My companion didn't tell me his password of deivce, discovered that I had to wipe my incoming express unit in a wrong password 10 times. After that, insert sim, put in place a free Wi - Fi, bluetooth, date & time etc, and thought id let me girlfriend know my news.

  It turns out that ive been many text to my contacts to sims, although none of them has been sent successfully, this makes google searches and I diverted to here, and how people bought BB on the black list on Ebay, or as much as sending and having the same problem.

  I also have the same problem, but my phone has been used by my friend perfectly for 5 months? Oh and I CAN use the internet and email, and windows live Messenger, I can't use my apps like Tumblr, myspace or facebook.

  I also have 'edge' at the top right of my receipt of phones, and all Blackberry users that if sims saved on the phone, mine is not? What can I do to fix this?

  I have no message configuration setting, and I do not know how to enter manually? If I can use the SIM card internet? Surely its registered and 150% is not on the blacklist...

  Please any help would be really appreciated and all advice will be taken, I will not go back to my Nokia5800 XpressMusic

  Thanks in advance... Thomas

  You must call your operator and ask about the add-on data Plan BlackBerry to your account.

  Simple as that.

• BlackBerry Smartphones Help! Trackpad goes upward / downwards when checking for messages!

  My trackpad usually up and down by checking the text messages and whatsapp, but it works normally when checking messages... as it can move up and down in the menu and the internet page, can someone tell me how to fix it? thanksssssss!

  Hello helasws and welcome to the community of BlackBerry Support Forums.

  Sorry to hear that you are having problems with your trackpad.

  To clarify, it doesn't seem to stop the scrolling upwards or downwards when you are in the Messages folder and WhatsApp? On the main home screen you are able to navigate vertically?

  Did you do a restart again by removing the battery?

  Try to perform a Diagnostic self test, as shown in KB16037 using the Self Test application on the BlackBerry smartphone to test the response of the trackpad.

  Let me know the results of the test.

  Thank you!

• BlackBerry smartphones help help, thanks

  I can't reinstall my bb Apps in my bb9800 please I need help with this. I deleted it accidentally

  Hello and welcome to the community!

  To reinstall your applications, see this KB:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  For more information, registration keys, see this KB:

  • KB18646 How to locate and enter the license key for an app purchased through BlackBerry App World

  If not, please provide exactly what is happening... 'can't reinstall', has nothing to really to diagnose. If you try the above, please provide accurate results of each stages, with specific characteristics, including the content accurate and complete this error messages.

  See you soon!

• BlackBerry smartphones HELP! My 9860 is frozen trying to update software

  Hey, I downloaded the software and tried to install it but its been stuck on 6% to backup your data (social RSS) and I can't reboot my device as it keeps going back to the loading screen. I tried to join my bb desktop but it goes just gray and unresponsive when I plug my phone into the laptop, pulled the battery and everything, really stuck to the someone can help? see you soon

  Try to start the machine in safe mode and see if you can cancel the update process.

  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877

  The only other way I know is do what you did, to connect to the computer... and during the connection, insert the battery and see if it recognizes the device.

• BlackBerry smartphones help me! I want to download free applications

  
  

  Hello

  @sdgardne: I think majesty7232 means that, to have a PayPal account, he or she can buy application AppWorld are available. but this isn't the case.

  *****

  @majesty7232 on why: well, ask your operator. They know better than us. For AppWorld to be available in a country, include an agreement by all businesses in this country that support the BlackBerry services, as well as the agreement of the Government (some applications cannot be authorized by a Socialist Republic, so all the apps that are already published on AppWorld should be reviewed by the Vietnamese Government first).

  *****

  That being said, if you want to download applications for your BlackBerry smartphone, you can use several stores: Mobihand, Handango, GetJAR, BPlay, Handmark and of course AppWorld (the young of all stores!).

  If you want your PlayBook Tablet applications, so it is different since the AppWorld is the single entry point to download apps on a PlayBook. You will need to wait for RIM to sell the PlayBook to the Viet Nam.

• BlackBerry smartphones HELP! put the device and software to factory settings

  Hi all

  I need assistance with my camera, I'm currently using now 8900 Curve and my cousin about to buy it, but I want to back to factory settings. I exactly want to remove my "[email protected]" of my camera or any record in the software and the device. Just make it back to factory settings with no information that I put in my topic. How can I do?

  Thank you

  Andra

  Hi and welcome to the Forums!

  A few things you need to do:

  KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  You need to talk to your operator so that not only the account of the BIS are removed, but also that they remove completely the existence of the @bb e-mail account.

  Best!