BlackBerry smartphones hope that's not welded as a stupid question!

Similar Questions

• BROWSER blackBerry smartphones don't DO NOT WORK

  This is getting quite frustrating. I get that cannot connect to the server, please try again error and it takes forever to get even the google home page to load. What should I do?

  OK thanks... you came very close to what I need... except just saying 'mistake' in regard to music downloads... but, any...

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you need to get in touch with your service provider and insist that they honor the formal support that they are contractually required to provide you with. Do not let you fob before having 100% solved the situation. If they tell you to contact RIM, don't let them not on the hook, then either... insist that they tell you exactly how you should contact RIM. If they say anything OTHER that they will increase you rim (for example, if they tell you to independently seek the support of the RIM), and then accept it. Only through an escalation of your service provider can you receive all official support from RIM.

  Looks like they have made significant changes to their network... and they must ensure that their paying customers will continue to receive the services that they pay.

  Good luck!

• E-mail blackBerry Smartphones Outlook and BB not wireless sync. The BES.

  Hello

  I recently changed from seven years of Windows Mobile to BB. I am on a BES and the changes I make on the prospects to your desktop or Blackberry (Bold) are not synchronization in both directions. It's frustrating. My COMPUTER helpdesk advised me to "clean up" the BB a couple of times and we did it. Also my manager office of BB is not configured for synchronization as by their advisor who they explain everything is wireless.

  It of frustrating and makes me think how it was easy with Windows mobile. Help, please.

  Thank you.

  Your BES admins should work on the issue of synchronization.

  For the issue of the separate boxes of Messages, see this...

  By default, BES email is made only in posts emails BIS icon/App are placed in their own icons, but they are still contained in the main Messages application. This is how it works by default. It is not redundant - rather, think that Messages like the Tote place, with the BIS independent icons being a filter, traction (from message) to them only messages that relate to them... but if you act on an e-mail (read, delete, etc.) in one, the change will be reflected in the other.

  Your BES Admin can push an E-mail BES icon only to your device. This solution is free, but must be conducted at the level of the BES server and will affect all users on the BES server.

  • KB15003 How to create an icon on the BlackBerry smartphone to BlackBerry Enterprise Server messages

  Or you can get the application to empower BES Inbox. This solution costs (per user), but does not require a change at the server level and affects only a single user.

  • http://www.getempower.com/Empower_BES_MailBox.php

  Neither solution would do anything on Messages - will continue to contain what it contains today. All they will do is activate an additional icon on your home screen that is a filter for your BES emails only. You can hide or move the Messages icon/app out of the way, but beware - there are more that just the emails that arrive in Messages... it will come a day when you have a new message indicator and only by digging through Messages that you will be able to find this message.

  Or, if you have the correct device OS version (I know for sure it works on 5.0.0.32 8 of the storm), the device gives you options for what to display in Messages and you can remove BIS email accounts.

  I hope this helps explain how it all works!

  Good luck!

• BlackBerry Smartphones windows 7 does not recognize the device

  I was connected my 8330 for a desktop XP for a long time.  The sw of the device is v4.5.0.175.  I recently got a new Lenovo T410 laptop, running Windows 7.  I downloaded the software (version 5.0.1) DM and checked my camera SW is updated, but the laptop is still not recognize that the device is connected (via USB).  I tried all ports USB on the laptop and also followed all the steps detailed in KB13146, with no luck.  I find nothing in any of the forums that refer to Windows 7.  Can anyone help solve this problem?

  Hi and welcome to the Forums!

  Here is the list of troubleshooting atricles... I hope that something will be useful:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  KB02640 Troubleshooting USB connections
  KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  KB01451 How to enable Sync advanced logging if a wired synchronization fails
  KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. I can attest that DTM does not indeed a BB under Win7... mine is exactly so.

  I hope that something it is useful!

  See you soon!

• BlackBerry smartphone App world does not

  For a month I could not upgrade or download anything. He keeps asking a blackberry identity. Press ok to update. Then, it loads for a long time. I then restart my phone, and the same message appears. I am tired of updating my app world but it does the same thing. I see I'm not the only one having this problem based on the reviews I read. I have too many problems with blackberry, and it's going to be the final straw for me. Apple/Android here I come.

  Hello!

  Missing the exact error message and complete you are seeing, we do some guess... Here's mine (if, that is, you are interested to solve this... If, instead, you leave BB, then you can ignore all this):

  • KB29501 'BlackBerry identity Setup error, please try again later' when you try to install an update for BlackBerry BlackBerry App World identity.
  • KB29300 "An identity BlackBerry update is required" message appears at the launch of BlackBerry App World 3.1
  • KB29613 The error "failed Installing BlackBerry identity. Please try again later. (80003)"appears in BlackBerry App World

  I hope that they contain something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  When you switch to another device, try to remember that anything designed and built by man can be expected to achieve perfection.

  Good luck and let us know!

• Encryption of blackBerry Smartphones memory devices does not turn off

  I want to use blackberry protect but since I got my phone there a small lock next to the checkbox to disable encryption so I can't turn it off. I upraged to os7.1, but the problem remains. Can someone help me?

  Hello and welcome to the community!

  I'm not sure about the correlation between the encryption and the BB Protect... you jumped from one to another at whiplash speed in your post... do not understand.

  But, nevertheless, if encryption is active and locked, then the most likely answer is that your device has a COMPUTER Board policy that requires encryption is active. You can check the existence of a COMPUTER policy via this method:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  If you're on BES through your company or otherwise, you have to stop now and talk to your BES admins, because they are in control of it on your device policy.

  If you are not on BES, then somehow you got a device that once stood on BES, and who gave you sanitized it not properly before give you the device. You can now clean, but it will be totally destructive. Therefore, please begin by reviewing the Backup link in my sig auto on this post and make sure you have a full and complete backup.

  Once you have a backup, you can do this to clean your BB of the it policy:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Subsequently, when you restore, DO NOT make a full restore... rather just do a selective restore of the databases you need (e.g., contacts, calendar, messages, etc.) and more precisely to avoid any database that have nothing to with COMPUTER policy, business, etc.. If you restore those, they will dutifully restore COMPUTER policy and you will be right back where you started.

  Good luck!

• BlackBerry Smartphone OS 7.1 not updated on Curve 9360

  Hello!

  I'm of the Canada and whenever I try to update my os 7.1, it won't let me. It says that I have to, but when I try, my phone disconnects after having started to back up. I tried just manually back up, and once again he said it disconnects. It always disconnects while it says backup social RSS. I have a mac and use the software of blackberry desktop, I uninstalled and reinstalled (updated) more than once. What's not?

  Carrier: Bell Mobility

  Version: 7.0 Bundle 1555

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB29571 Cannot save the social database feeds using BlackBerry Desktop Software for Mac

  I hope that it contains something useful!

  Good luck and let us know!

• BlackBerry Smartphones 9320 SMS is not received

  Recently (for the last month or almost) my curve blackberry 9320 received no texts, I do not think a lot that I use my BBM more than I text so I just thought that people were not to contact me, but then I asked someone text me, I saw that they sent and he had delivered, but my phone has never notified me of the received message I went into the folder of text messages, and nothing is found, the text I had just been sent, I can send text easily and they are delivered successfully to others but I can not just receive texts, I even texted me (Sad I know), but the phone said they had delivered but I never received them I tried battery pull, pull out my card sim for a while (30 minutes) and then to restart my phone, nothing... It's weird because I've never had this problem before.

  I contacted my service provider and this has baffled them also because they could not help and did not know what it is, has anyone here ever had this problem?

  Hey Curt7946,

  Welcome to BlackBerry Support Community Forums.

  You can either the firewall is enabled on the BlackBerry smartphone, click the Options icon > click Security > firewall > is selected text Messages?

  Thank you.

• BlackBerry Smartphones Internet works is not on my "BOLD"

  For the last 3 days I have not received emails and could not connect to the Internet, even when I'm home with my turned on wifi. I still get calls and text messages. Please help, thanks

  Follow these additional guidelines:

  (1) registry HRT: (OS5) home screen > Options > Advanced Options > host Routing Table > Scroll to any input line and > press the Menu key > and then click on register now. If you have a device OS 6 or 7 OS, look at options > device > advanced > Table host routing, etc.

  (2) Service reference books: Article ID: KB02830 how to send service directories to a BlackBerry Internet Service account. http://www.BlackBerry.com/BTSC/KB02830

  (3) with the BlackBerry device under voltage, remove the battery for a minute, and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  (5) now return to 1) mobile.blackberry.com email of installation as shown above and follow.

  I hope that will move things again for you!

• Length of blackBerry Smartphones to the voice note, auto cut to 90 seconds!

  It was fine on my curve, but now I have a Bold 9780 and notes voice cut off after 90 seconds, how to record a voice note longer?

  It's probably a setting within the voice Notes app itself... When you have this opening, press on the and select Options, settings or whatever it might be. There should be a place to specify the storage location of the recorded notes.

  Sorry, but I don't have your exact model to try with... so you'll need to dig a little to find it. If you provide your exact model number and level of the OS, I have a simulator that I can run to see if I can reproduce the steps... but, what you said is 'Bold 9780"to the top, but no mention of the level of your operating system:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  Good luck!

• BlackBerry Smartphones red LED does not

  My bright red LED message does not at all. How doi switch on? Please be specific to the topic where the icon or other path lie, thank you... (you wish that I did not leave the ATT store to talk to me in this unit!)

  The LED may blink for several reasons... the a main notification messages.

  To change a profile of notification on a BlackBerry smartphone using BlackBerry® Device Software 6.0, follow these steps:

  1. On the BlackBerry smartphone home screen, click profiles.
  2. In the notification profile list, click on change sounds and alerts.
  3. Click on sounds for the selected profile.
  4. Click on the application to change. Example: Messages Messages, calendar or level 1.
  5. Make the changes.
  6. Open the Menu and click Save.

  In step 4 above, click your messages and a corresponding email account, you will see the function of Visual alerts, the value IT for the red LED flashes when you receive a message.

• BlackBerry Smartphones BB Appworld will not work

  Hello

  My Appworld recently stop working.  I removed it, updates downloaded BB and download Appworld yet - still does not work.

  When I try to click on the links to Appworld I can't do on my phone.

  Anyone have any ideas?

  Thank you!

  tanorstrem wrote:

  When the BB is back I went to Appworld icon and clicked on it.  Nothing happened.

  If you've forgotten anything and it's really the symptom, then please consider these attempts...

  If you have PayPal with your AppWorld account, then please check your PayPal - log in since a PC/browser and make sure that the credentials you use it are identical to those that allows you to connect to MyWorld. Also make sure you have set to PayPal all credit cards, are current and valid... we learned that if there is No linked to your account credit card PayPal which is not valid for some reason any (for example, expired), it will prevent the AppWorld purchases finished, even if this isn't the source of funding. In addition, there must be at least a (valid) credit card attached to the PayPal account.

  We also heard from some users who report that create a whole new PayPal account somehow corrects things and allows them to make purchases. I don't know why this works, but there are reports it does.

  In addition, you can try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• BlackBerry Smartphones Internet Email can not be activated (grey button)

  I was able to use the Internet e-mail accounts, before installing the BES (by chance) on my BlackBerry Bold 9780 v6.0.

  After performing a factory reset and wiping my BB, (to get rid of BES), email no longer works.
  When go to configuration--> account--> Internet e-mail account--> I can not enable e-mail accounts (activate the button is grayed out), or I can remove them.

  A few things you can do...

  (1) registry HRT: If you have an OS 6 device, look at options > device > advanced > Routing Table of hosts... etc. Go to any entry here and press Menu > save now.

  (2) refer the Service directories: KB02830 send the directories for the BlackBerry Internet Service

  Finally, if none of that works, the from your BlackBerry browser, go to this address: mobile.blackberry.com

  On this page, select Communications, then send and choose the type of e-mail (Yahoo, Gmail, other, etc) and go to your email it configuration.

  I hope that will move things again for you!

• BlackBerry Smartphones Email icon will not be displayed

  I've added an email account to my weeks of phone and the little icon appeared immediately and I received messages.

  Randomly, today, the icon has disappeared from my home screen (although the email will continue to come through my Messages folder).  I tried everything turning the phone off tension, then back on, delete the account and setting up again and nothing.

  Anyone know why that would happen?

  I have a few other suggestions:

  1. It could have been hidden or moved to another folder accidentally.  The absolute best way to fix this is to Options > theme, press the BB Menu key and select Reset default theme.  It will take all of the icons that were accidentally hidden and re - expose their (and move all icons back to their original position).  Note that you need to move all the icons you want moved again.  Try doing a battery pull after that as well.  This could bring.  If this is not the case, proceed to the next step.
  2. Re-register your device on the BlackBerry network and resend your service books.  To re-register your device, go to Options > Advanced Options > host Routing Table.  Press the BB Menu key, then click on register now.  You will get a new message from the BlackBerry network.  If you can access your site from the BIS, connect via your phone (review the configuration > e-mail settings) or through your computer (Google your carrier + BIS as keywords if you do not know the site).  Once you have connected, on your Storm, press the BB Menu key, and select send Service directories.  On a computer, select Service books in the left menu and return them there.  If you do not know your login information, you can contact the technical support of your operator and ask them to send the directories of service for you.  It takes just a minute.  Once again, followed with a battery pull.

  I hope that one of these two suggestions will work!  Keep us informed!

• BlackBerry smartphones don't Smart not so storm

  I'm at my wit's end. Extremely frustrated new user of blackberry. My phone is ex-US storm 9530. I have the dreaded "app error 523 Reset"... I took the South African Vodacom phone and they don't take because the number of IME is not compatible with their system. I went to repair shops and they can't solve the problem. I tried the instructions on site and forums of blackberry without success. I even downloaded the OS on my PC and tried to solve the problem without success. The seller in Cape Town has not responded to my SOS. I have no one else to turn to. What I have now is a dead piece of fancy equipment that I have spent a fortune on my scholarship and I used for a month only 3 or pleased...! Was there a problem with the storm series that someone is not talking? I bought with enthusiasm the BBerry starting to regret.

  Hello and welcome to the community!

  For reference, see this KB:

  KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

  You seem to have done the efforts recommended, but your post, I can determine just what happened when you were looking for support from your service provider. However, I can't say any of this:

  jayimbo wrote:

  I even downloaded the OS on my PC and tried to solve the problem without success.

  You see, "without success" says virtually nothing. The download was successful? Failed installation on your PC? How did the installation of your BB? "Without success" only let me guess... which is not a good use of your time. Please detail exactly what you done with that part of your appeal tent, as well as the results of each step of the process that you followed. Details. Completeness. You must be very complete as it has several possible paths, you could follow... I not only need to know which way you used, but the results of each step you take along this path.

  Thank you.