BlackBerry smartphones how should I solve

I can't open the main folder or the sms folder.

the message says:

Eception exception DSSMA: State not valid (5): 803

How should I solve it

Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

Tags: BlackBerry Smartphones

Similar Questions

  • Place App World blackBerry Smartphones how should I start?

    I just got a new BB on Verizon storm and downloaded and installed the App World app twice and restarted the phone. But I can't yet find the icon to launch App World. Where is the App World icon appear? What is it like? How do you start it upward?

    It looks like this, pretty much.

  • BlackBerry smartphones how stop SPAM?

    My business has migrated to Exchange to Google Mail.  I have disabled the link between Exchange and my 8820, then GMail App. installed Google Viola, my GMail is synced with my BB.  So I downloaded Google Sync to get my calendar to synchronize, but now I get hundreds of emails from 'network '.  I found a few articles from the KB and tried these, but the instructions do not match my menu options.  How to stop the madness?

    Normal 0 false false false MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui)} / * Style Definitions * / table. MsoNormalTable {mso-style-name: "Table Normal" "; mso-knew-rowband-size: 0; mso-knew-colband-size: 0; mso-style - noshow:yes; mso-style-parent:" ";" mso-padding-alt: 0 to 5.4pt 0 to 5.4pt; mso-para-margin: 0; mso-para-margin-bottom: .0001pt; mso-pagination: widow-orphan; do-size: 10.0pt; do-family: "Times New Roman"; mso-ansi-language: #0400; mso-fareast-language: #0400; mso-bidi-language: #0400 ;} "}

    Step 1

    ----------

    All the books of office service remove the BlackBerry smartphone.

    1. in the start screen on the BlackBerry smartphone, click Options

    2. click on Advanced Options

    3. click on maintenance book

    4. in the list of service books, select the desktop [CMIME] service book

    5. display the menu and select Remove

    6. in the list of service books, select the desktop [CICAL] service book

    7. display the menu and select Remove

    Step # 2

    ----------

    If installed desktop manager with option integration with "Blackberry Enterprise Server or BlackBerry Desktop Redirector" then it could happen. If either of the e-mail or redirector settings is displayed, BlackBerry Desktop Manager to uninstall or change the configuration of the BlackBerry Desktop Manager to support the BlackBerry Internet Service.

    In your PC Go to Control Panel -> click on Add/Remove Programs -> select Blackberry Desktop Manager -> click on Change/Remove -> click on modify-> then select the check box for Enterprise Server/redirector instead check the box next to Blackberry Internet Service.

    This should solve the problem.

  • Wipe data security blackBerry Smartphones - how to restore the mail application?

    Feature: BB Torch 9800.

    Provider: t-mobile.

    I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

    I did a Wipe of security under option.  Now, my Mail app icon is gone.

    If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

    1. how to restore the Mail app?

    2. is it possible to do a hard reset of the device to factory default as a new phone?

    3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

    Thanks for your help!

    Hello and welcome to the community!

    email_dc wrote:

    1. how to restore the Mail app?

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

    email_dc wrote:

    1.

    2. is it possible to do a hard reset of the device to factory default as a new phone?

    There are several methods (which, BTW, no I believe to be useful to your situation):

    • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
    • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
    • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
    • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

    email_dc wrote:

    1.

    2.

    3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

    N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

    Good luck and let us know!

  • BlackBerry Smartphones how can I do a factory reset without going into the blackberry software?

    Hello

    My Blackberry Curve 8520 I just "App Error 523".

    Whether the bust means that I have to do a FACTORY RESET, but I was wondering how to do this without using the Blackberry Desktop software?

    I wonder if the blue keys inside Blackberry anything on this subject.

    What blue keys inside?

    You'll need a Windows PC. Period.

    (1) make sure that you have Blackberry Desktop Manager installed.
    http://NA.BlackBerry.com/eng/services/desktop/
    (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

    'c:\program files\common research in motion\apploader\loader.exe' /nojvm

    (3) the Application Loader Wizard will appear - click on "next".
    (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
    (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

    NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.

    BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
    Simply select the model of the device in the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

    *****************
    IF the above does not work or help, you need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

    Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
    or download BBSAK http://bbsak.org/download.php

    If JL_Cmder does not work, you can try this:
    KB10144, http://www.blackberry.com/btsc/KB10144
    and this: KB20371 http://www.blackberry.com/btsc/KB20371

    Additional information:
    http://www.BlackBerry.com/BTSC/KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

    Item number: http://www.blackberry.com/btsc/KB10144
    KB10144 how to force detect the BlackBerry smartphone using the Application Loader

  • BlackBerry smartphones, how can I get anti-virus for my BlackBerry 9320 OS: 7.1 software, build software: 1011?

    Is not not aware if I got any AV software on my Smartphone (BlackBerry 9320 OS: 7.1, build software: 1011), I tried a bunch of F-Secure (via Virgin Media) which offers licenses for up to 5 elements, such as a PC, tablets, Smartphones.

    I installed successfully SECURITY F-Secure on my PC. However when I tried to download the software on my Smartphone, of http://mobile.f-secure.com/virgin/ms_virginmedia.apk (provided by SMS from the SECURITY F-Secure Portal) I kept getting the message on my Smartphone. "Unsupported media type: application/zip '.

    The online discussions with F-Secure revealed that they did not have AV software for my Blackberry model. I found it very surprising because it is a common model and F-Secure seems to provide the AV software for almost all other models. But there it is. My question is: how should I do to install AV software on my BlackBerry 9320 OS: 7.1, build software: 1011?

    Try NQ Antivirus - it is Compatible with your device and is free

  • BlackBerry smartphone how to install the new language? == > french

    By mistake I delete all my blackBerry Bold 9900 formulations.

    Rest than English.

    I would add yet another language ==> french example...

    In desktop software, I don't have in Applications: "Language and support of entry" to choose...

    Hello and welcome to the community!

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.
    • Use this KB to help you choose the good alternative OS to include the language you want:
      • Article ID: KB05305 Location of support for BlackBerry smartphones

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue. During the process, when it presents you with the screen of the things Application Loader to install on your device, make sure to develop options and select all items that relate to your desired language.

    Once the operating system is loaded, you can proceed with the activation of the language you want and restoring your backup (on the device).

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry smartphone how to connect

    I keep getting notices saying that I need to update my apps on my BB Bold 9900.  When I try and update these applications, I get a message to say that there is an error # 30702 and should I login to remedy this.  I don't know how to proceed.  Can someone help me please?

    Hello IngridPearce welcome to Forum

    If you get the error # 30702, then please go through this section of the Knowledge Base and see if that helps:

    KB28212 "Impossible to connect to your BlackBerry ID account" or "Impossible to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7

     

    Try it and see if that helps.

     

    Prince

    ________________________________________________________________________________

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

     

  • BlackBerry Smartphones how I respond to e-mail

    If someone sends me an email and I hit the reply button, I'm allowed to type my response, but the only choice I have when I want to send, "Save draft" or DELETE.  When I read the FAQ, it indicated that I must go to the individual name who sent me email, hit dial and then send.   Before resetting and updated my BB software, I could answer without problem.  Is there a setting I'm missing somewhere?   Chuck

    Hello and welcome to the community!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • KB02830 Send the directories for the BlackBerry Internet Service

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS lines for these accounts.

  • BlackBerry smartphone how to move applications to the home screen?

    I want to move applications: memo and task to my home screen for quick access. Is anyway to do this?  I can only move the 'Application' icon where I want to, but not inside applications.

    Hello!

    This KB should work for you...

    • KB01771 How to reorder the icons on the BlackBerry smartphone

    Good luck and let us know!

  • Help of blackBerry Smartphones, how I back this up?

    Hi everyone well, before I posted that my media card did not work so I took it down to you shop and they said it was one of the two things and they could fix it, blah blah blah, but I had to save everything cause the phone could be wiped. How should SO, I do THIS? Help

    Use the BlackBerry Desktop Software to back up.

    Detailed instructions here: KB03953 how to back up and restore data to a new BlackBerry smartphone

  • BlackBerry Smartphones how restore server BB Phone again BB 9720

    Hello

    I need help. I just got a new 9720 BB after that my old BB 9220 phone stopped working. Before the old defective phone, I got my data backed up on the server by using BB BB protect.

    I signed into my new BB using my BB ID and my BBM restored 9720 my BBM contacts. However all data like contacts, Notepad, messages, e-mails and whatsapp are not restored.
    Whenever I go to BB protect app, it does not give me the option to restore, rather they want to back up my current phone.

    Can anyone help me to restore all my data saved on my old BB Phone on the BB to BB Server protect in my new BB Phone?

    Hello fsina

    Sorry, I use no more BBOS device, but you can find something useful in this article: How to use BlackBerry Protect to restore data to a BlackBerry smartphone

    Good luck.

  • BlackBerry smartphone how to find BlackBerry backup voice note files?

    I don't know where my BlackBerry backup files are?  If I find I can look to see if a series of voicenotes I did in October/November is there & can I restore these?

    Hello

    Voice memos are not elements of database and therefore are not part of the backup procedure... see this:

    • KB03974 List of database for the blackBerry smartphone

    These databases are what manages the backup process. With some versions of the Desktop software, you could include the content of the memory of the device... so if your voice memos were stored there, then they should thus be included in the backup file... and you had a selective memory of the device only restore to restore (keeping in mind that it will restore ALL the memory of the device not only the voice Notes).

    You can use a drive IPD/BBB, part 3 on your PC... I heard good things about MagicBerry... to analyze your backup file to see exactly what it contains.

    If the files in question are not contained in the IPD/BBB file and were not copied separately (for example, via the mass storage Mode) to the PC, then if they are also cleared from the BB, then files are unfortunately gone for good.

    Overall, my own personal for my weekly Desktop software backup process is to make the backup with the desktop software, but then more, via the mass storage Mode, copy all the contents of my device memory and Media Card on my PC as well... just in case... you never know what might happen. Oh... and I included a manual backup of my BBM contacts to my media card as well.

    Good luck!

  • BlackBerry Smartphones how can I fix my frozen blackberry curve?

    Everyone says the battery and put it again, but it is still frozen. someone please help! I need my blackberry working!

    LaDaesha wrote:

    Yes I had downloaded a music downloader app and now the screen is frozen saying loading. and I can't use the phone.

    Start your smartphone in safe mode, and delete this app. And then see if the problem persists.

    See: How to start in Safe Mode BlackBerry smartphone

  • BlackBerry smartphone how to move incoming emails to Custom application folder

    Hello

    Please someone give me soloution of the programaticaly application how to move incoming emails to custom. Please its too urgent in my project.

    Hi mohdfarhanakram

    Automatically move e-mail messages to a different folder is available only when you're using BlackBerry® Enterprise Server.  Messages will be filtered on the mail server but would appear in these folders on the BlackBerry® smartphone.

    I hope that answers your question!

    Thank you

Maybe you are looking for

  • How do I pair iwatch already paired with beats

    How do I pair previously associate iwatch with beats.

  • Several .itl iTunes and disc NAS files

    I do research with respect to more than one library .itl file and using a NAS drive to iTunes: In research, I learned that: -If several users need to use the same iTunes Media, so it is better to use separate user .itl files this way more than 1 inst

  • Lenovo L440 will not docking station during bios monitor display

    I have a Lenovo L440 portable dock with a think pad pro. The HARD drive is encrypted with TrueCrypt and needs a password before windows starts. The laptop will not display on the monitor attached to the dock before loading windows. I changed the bios

  • Need Suggestions on design of Labview

    Hello I'm designing a labview interface to communicate with a system of complicated House that involves pressure, temperature regulators, valves, Renault and units under test. Finally, this House system will be installed on the production workshop wh

  • How to extend the C drive?

    I almost filled my C drive, and I want to extend it. Using disk management (Windows 7 with admin privledges), I managed to shrink the D drive and have now 180 GB of free space just to the right of the C drive. When I right click on the C drive in the