Help of blackBerry Smartphones, how I back this up?

Similar Questions

• BlackBerry smartphone how to stop this message at the bottom of my emails?

  Hi all

  I searched a bit and couldn't see anyone else with this problem (yet). If I'm wrong I ask your forgiveness in advance.

  You know the message that we get on the bottom of our messages sent via the BIS service saying something like, "this message was sent via the Blackberry blah, blah, blah...". » ?

  How can I stop that appear on my emails. I mean, isn't it a bit unproffessional-research?

  I hope someone can help with this, because it's boring kind of me.

  Thank you.

  You can go to your blackberry to cellular providers site and change it there.

  As to it for non-professional research, is not, in my humble NOTICE there indicated sound to your recipient, as if there is no spelling mistakes it's because on the one hand, you are required peripheral...

• Help of blackBerry Smartphones - how do I mass delete 25000 emails and SMS?

  Hello

  I just changed my old BB to 9900. I used the BB Desktop Software to backup and restore my contacts beetween handsets

  However I've also carried over ALL my old SMS and email that I didn't... Now my BB seems to work very slowly and keeps freezing. Every time I get a new SMS the following POP-UP appears:

  "BlackBerry message memory is full! Please delete some SMS.

  Now I have 8000 SMS messages bizarre that I would like to remove, but impossible to find a way to mass deletion. Believe me that I have not time to keep deleting the messages individually!

  Does anyone know a solution to this problem. I guess it's very basic for some people here, but I have no idea where to start

  Appreciate any advice. Thanks adavance

  APS

  Yes, go to the top of the Inbox, click menu bb and select delete before.

  lol, although with all of these messages, it will take some time to remove allll of it. Hope that helps!

• BlackBerry smartphones how update you this storm? never had a BB before...

  Hey everybody!

  I decided to go out and order a new storm after a day frist that they came out for her come back 3 hours later because of problems I had with it.  I decided to try a another BB and just curious what do you do to improve?  You connect the phone to the computer and then what to do with it?

  mjbesen310 wrote:

  Hey everybody!

  I decided to go out and order a new storm after a day frist that they came out for her come back 3 hours later because of problems I had with it.  I decided to try a another BB and just curious what do you do to improve?  You connect the phone to the computer and then what to do with it?

  You have basically 2 things to update a blackberry

  1 desktop software blackberry (which is like your itunes)

  2 the software update to the blackberry device.

  First install the blackberry desktop software, then upgrade device. After installing upgrade of device setup, it prompts you to run the desktop software. Say 'yes '. Also, connect your device via the USB cable to the computer. Now

  in the Software Desktop Manager choose upgrade software and you should be done in 30 minutes about.

• I have a download version of Lightroom 4.4 on my old computer and want to remove it and load it on my new computer.  I can't find a prompt to unregister in the Help menu.  And how to download this version again?

  I have a download version of Lightroom 4.4 on my old computer and want to remove it and load it on my new computer.  I can't find a prompt to unregister in the Help menu.  And how to download this version again?

  Unlike almost all other Adobe applications, there is no option of deactivate for former Lightroom products - they were not that way so just go and install it on another machine and use the serial number, you have for her.

  Lightroom download - all versions

  Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows

  Mac

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

• BlackBerry smartphone how to open BBM bak. file Please HELP!

  Help, please!

  I have a BB Bold 9900 and must open my backup files in urgent BBM!

  I can easily open the file history through Excel on my laptop, but I can't open the backup files, and it is these conversations that I need.

  The files appear like this for example...

  for example. BBM-(12-08-31-10-53).bak

  I also need to open the history files stored in Whatsapp, once again, I can't open these files.

  Any suggestion would be appreciated..!  Thank you!

  Hi pellosmith and welcome to the community of BlackBerry Support Forums!

  BBM and BlackBerry smartphone backup cannot be opened and read on your computer. These files are intended only to restore the BlackBerry smartphone or the application itself.

  Thank you.

• BlackBerry Smartphones, how can you go back you have deleted files on a blackberry curve?

  I deleted Pocket my games, applications, and Settings folders on my blackberry curve and I know how to make a new folder but I need to know how to get this little picture on file at the engine settings and the game controller for the games.

  Actually I re - install the OS... Well my employee did. And I want to know how to leave someone outside my store. So my employee cannot deceive me and advance on my client. You guide me? Because I'm still new to this. Thank you

• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• BlackBerry Smartphones how restore server BB Phone again BB 9720

  Hello

  I need help. I just got a new 9720 BB after that my old BB 9220 phone stopped working. Before the old defective phone, I got my data backed up on the server by using BB BB protect.

  I signed into my new BB using my BB ID and my BBM restored 9720 my BBM contacts. However all data like contacts, Notepad, messages, e-mails and whatsapp are not restored.
  Whenever I go to BB protect app, it does not give me the option to restore, rather they want to back up my current phone.

  Can anyone help me to restore all my data saved on my old BB Phone on the BB to BB Server protect in my new BB Phone?

  Hello fsina

  Sorry, I use no more BBOS device, but you can find something useful in this article: How to use BlackBerry Protect to restore data to a BlackBerry smartphone

  Good luck.

• Backup blackBerry Smartphones stuck on 'Backing up Smart Card Options 1 of 1 Record'

  My phone has decreased memory for some reason any. Will not allow me to take a lot of pictures even if I deleted most of the photos and videos. Now when I try to backup on desktop, the process hangs on 'Backing up Smart Card Options 1 of 1 Record'. I tried to backup without the memory card, but get the same result with the gel. Any help?

  Hi Bbnoviceja

  Welcome to the Forums of the BlackBerry Support

  Regarding your backup problem, plug your device and run BlackBerry Desktop Software for windows in the office software click Devive > delete data > data choose selected > scroll social power database > mark it and whose losses. Once this part is deleted, try to perform a full backup.

  KB29522 : "Backup of database error" message is generated to Database Options smart card when you back up the smart phone BlackBerry with the BlackBerry Desktop Software

   

  Regarding your second question with memory, remember that you have the memory card and then try to transfer these multimedia files from your device to your media card memory:

  KB05478 : , transfer files between the card and device memory on a BlackBerry smartphone  

   

  Or:

  KB29523 : How to manually transfer files between a Windows computer and a smart phone BlackBerry

   

  Try it and tell us if you feel any problem.

   

• Help of blackBerry Smartphones that apps on my Blackberry Curve 9360 were gone after complete wiping!

  I'm wiping yesterday and when I checked on my "device" option, the "battery" option was missing, where I can choose the level of my light screen. Another thing, it is that my 'analysis of the BB device' were like a stethoscope icon, but after you wipe, the icon changed into a black rectangle with a question in the middle of the matk. Whence this 'battery' device option missing? How do I get him back? If it cannot, how should I do if I want to put my light svcreen level? And I can delete this now rare device monitor 'BB' since I can't find the button Delete like other apps? HELPPPPPP! Thanks a lot for the answers!

  Hello!

  Based on your description, I would recommend a full reload of the operating system. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  Note that all the apps add-on indeed went from the device... a WIPE is very obedient and removes the add-on apps. Reference:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Good luck and let us know!

• BlackBerry Smartphones how can I do a factory reset without going into the blackberry software?

  Hello

  My Blackberry Curve 8520 I just "App Error 523".

  Whether the bust means that I have to do a FACTORY RESET, but I was wondering how to do this without using the Blackberry Desktop software?

  I wonder if the blue keys inside Blackberry anything on this subject.

  What blue keys inside?

  You'll need a Windows PC. Period.

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.

  BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
  Simply select the model of the device in the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

  *****************
  IF the above does not work or help, you need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

  Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
  or download BBSAK http://bbsak.org/download.php

  If JL_Cmder does not work, you can try this:
  KB10144, http://www.blackberry.com/btsc/KB10144
  and this: KB20371 http://www.blackberry.com/btsc/KB20371

  Additional information:
  http://www.BlackBerry.com/BTSC/KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

  Item number: http://www.blackberry.com/btsc/KB10144
  KB10144 how to force detect the BlackBerry smartphone using the Application Loader

• BlackBerry Smartphones how can I fix my frozen blackberry curve?

  Everyone says the battery and put it again, but it is still frozen. someone please help! I need my blackberry working!

  LaDaesha wrote:

  Yes I had downloaded a music downloader app and now the screen is frozen saying loading. and I can't use the phone.

  Start your smartphone in safe mode, and delete this app. And then see if the problem persists.

  See: How to start in Safe Mode BlackBerry smartphone

• BlackBerry smartphone how to install the new language? == > french

  By mistake I delete all my blackBerry Bold 9900 formulations.

  Rest than English.

  I would add yet another language ==> french example...

  In desktop software, I don't have in Applications: "Language and support of entry" to choose...

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.
  • Use this KB to help you choose the good alternative OS to include the language you want:
  • • Article ID: KB05305 Location of support for BlackBerry smartphones

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue. During the process, when it presents you with the screen of the things Application Loader to install on your device, make sure to develop options and select all items that relate to your desired language.

  Once the operating system is loaded, you can proceed with the activation of the language you want and restoring your backup (on the device).

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Help plese blackBerry Smartphones

  I just bought a blackberry 8900, I can't phone any 1, it comes up with this anomaly

  Eception exception: application net_rim_bb_messaging_app239 is not interrupted

  can it be fixed?

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!