BlackBerry smartphones, I am really frustrated: restarts my "BOLD" all of a sudden!

Similar Questions

• BlackBerry smartphone Curve 9360 contstanty keeps restarting

  Hello

  I took my phone to use it, and it comes from the reboot for no reason. I had not downloaded something or abandoned or nothing. Now he constantly restarts, stays on for 5 seconds and restarts again. I tried to remove the battery, sim etc, nothing works. In addition to the update of the OS, is there else I can do nothing on what to do, just to keep? I can't event keep long enough to upgrade the operating system?

  Thank you

  Hi KylaB

  If your device is not responding Mode safe then had to force the detection of your device by using desktop software preconfigured to load the operating system even once and you will lose your data in this process, I hope you have your past Backup.So, please follow the Knowledge Base to recover your device.

  KB10144 How to force detect the BlackBerry smartphone using the Application Loader. 

   

  Please try it and let us know.

  Prince

  ______________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones just bought a 9320 - restart automatically

  Hello

  Just today, I bought a Blackberry 9320, and he is constantly restarting - infact it gets to the video intro, then restarts. It then sometimes comes up with Error 502 or 107 indicating that I need to reload the Blackberry device software.

  I did it according to the http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB03621&sliceId=2&cmd=displayKC&d...

  What are my options in view of the fact that it continues to not work. The SIM card and press card were also taken the same thing happens the Blackberry Desktop and device software are the most recent available.

  I go back to the shop - since he has just been bought or do I have to contact Blackberry?

  Thanks in advance for any help!

  Yes, you have to ask or go back where you bought blackberry if substitute you maybe better

  "If you like this answer, please click the button as thanks.

• BlackBerry Smartphones Can I really turn this thing off?

  I'm puzzled.  I can turn off my 8900 by holding down the power button.  Or I can go into the menu and choose Disable Power and he says: "Handheld Turning Off, Press Any Key to Abort."  As I understand it, which is truly off the phone, by contrast with the right locking.

  But all I have to do is press the power button (for example, the red button "hang up") and the phone turns on again immediately.  I get the T-Mobile logo for a second or two, then I go straight to my home page.  So it does not appear that he is really off.  First of all, I got on the phone and it works, it took 30 seconds or so to start completely.  It seems like it should do it now, too.

  If I turn the phone off, I want it to be OFF.  I don't want to come back if one of the big buttons is tapped lightly.  I want him to stay off until I have press and hold this button.  If I turn it off ' ", and put it in my pocket, he could come back and sound when I don't want it.  So, I want to be sure that the phone is really off and it will stay like that.

  Is this possible?  I'm just doing something wrong?

  Thanks for any help!

  There is no other options beside it. It comes default BlackBerry. When you press the RED button, you should get two options. If you choose full power off, then your phone will fill out mode. Now, if you put your phone in a case then there is no option to power on automatically.

• BlackBerry smartphones is this a problem with my Bold 9700 flash memory?

  A few annoying problems recently with my Bold 9700.

  First, my Blackberry has suddenly started to massively delete recent appointments in my calendar, which will attempt to remove them from my Outlook calendar when I synchronize the device to my laptop.  This has not happened before, and I checked to make sure that the schedule is set to never delete nominations, and it is set correctly.

  Second, my Blackberry App World application (both on the device and online) does not display one of my installed applications, except one, but they are all still on the device and working properly.  I'm 18 apps installed from BB App World, beyond the pre-installed applications on the device, which are less than 10 MB in total size.

  The reason I think that the problem could be linked to the internal flash memory is that whenever I want to install an application, I usually get a message indicating there is enough memory and I have to uninstall some other applications to free up space.  When I checked my memory earlier, he said that had less than 1 MB.  I restarted the machine and now it tells me there is 12.2 MB of available space, which always seems incredibly low for me since I installed only about 10 MB of my own applications.  So, I delete the file all attachments of the device and do not keep e-mail on the device beyond 30 days, and all media is stored on flash cards, not in the device memory.

  The most important question I have to solve is how to prevent the device to delete data from calendar (it keeps recurring appointments, but has been deleted and everything before about two weeks ago).

  Hello

  It's an automatic protection mechanism with BBs. During the AppMemory (not the device, no media memory card memory) get low, the BB must start deleting things to preserve its ability to operate. Unfortunately, he really can't go after data... it can't really go after installed applications. Here are some tips to use:

  • http://www.BlackBerry.com/BTSC/KB15345
  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone
  • KB10183 E-mail messages are removed from the BlackBerry device until the messages expire

  In addition, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

  Now, AppMemory is not just for the apps... the real BB operating system is here as well. Depending on the options you have included, which might be things bloating as well.

  Good luck!

• Password blackBerry Smartphones Forget bb id and how to save all contacts

  Hi all

  I forgot my password id bb and the issue of their safety. My id from bb using my yahoo account. I read all the forum and they said should create a new ID OK I'll do it.

  My question is:
  How to save all contacts? I have contact 1100 on my device. Which is 900 save via yahoo 200 contact or save through gmail. I looked on my yahoo contact only 300 contact was sync with my yahoo mail. I have try the backup via Desktop Manager, but only 200 contact that sync with my gmail had arrived at my computer and has no contact to yahoo. What should I do?

  Thank you

  Hello and welcome to the community!

  For backup of your contacts from your Yahoo account, you will need to disable wireless synchronization.

  Go to contacts > Tap on the BlackBerry key menu > options > look for the e-mail account > tap on it, you will see the wireless sync if it is on you will see a control on the right uncheck it > click on the BlackBerry Menu button to memorize.

  Then try to fill, save, & include backup - capacity storage media, before to set up your unit to the factory to add your new BlackBerry ID, wen you create your new BBID with a different e-mail account, you will need to go this account email & confirmed your email with the password of the BBID this wen so that you try to reset in the future he won't ask answer you the question of safety.

  Step 1. How to back up and restore data from smartphone BlackBerry using BlackBerry Desktop Software
  http://www.BlackBerry.com/BTSC/KB13428

  Step 2. How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  http://www.BlackBerry.com/BTSC/KB31291

  Step 3. How to create a BlackBerry ID
  http://www.BlackBerry.com/BTSC/KB24062

  Step 4. How to confirm a BlackBerry ID account
  http://www.BlackBerry.com/BTSC/KB34137

  Before you create a new BBID with a new e-mail test by removing the current BBID account it is required to use this e-mail even to create the BBID.
  How to reset the BlackBerry ID account used with BlackBerry and BlackBerry smartphones
  http://www.BlackBerry.com/BTSC/KB36188

  If it helped you, click on like
  If my answer helped you, please click "Options" next to my post and mark it as resolved. By clicking the "thumbs up" icon near the bottom of my answer would be appreciated also.

  Good luck and let us know!

• BlackBerry smartphones no Menu for some applications on Bold 9930 (OS7)

  Some of the apps that I downloaded on my new Bold 9930 with OS7 cannot be moved because it lacks the menu that allows me to move the application.  When I select the app in the 'All' view and click on the BlackBerry button, no menu appears.  It's as if the key is dead and totally inadmissible.  This only happens to some of the apps I downloaded and no matter the source.  Some were Appworld and some have been downloaded from other sources.  With other applications, a with 'Application Switch' in the top menu when I press the BlackBerry button.  The 'problem' apps work ok in all directions and I tried to remove and re - download them, but who has not solved the problem.

  After much trial, error and omission, I was able to solve the problem.  Even if some of the steps below seem repetitive, none of them of the problem.  This process will take a few hours so be prepared.  Also, I have my BlackBerry through work so I have the Enterprise Server and use the Activation of the company to backup such as emails, contacts and calendar items.  The process below deletes all these data permanently without a backup of the device, so unless you have a similar business system (business) maybe this isn't the right thing to do for you.  Here's what I did:

  1. Take your multimedia card out of the BlackBerry ("BB") device.  I doubt that it has an effect, but that's what I was doing.
  2. Manually remove all third-party applications the BB help AppWorld or other means.
  3. Install the latest version of your BB OS on your computer.  I have Verizon and typed 'verizon blackberry software updates' in Google.  It brings you to www.vzam.net.  Follow the instructions to install the download file of the operating system on your computer.  (Note: I don't know if this is necessary for the next steps, but I did when trying to another way to restore the operating system.)  However, I do not know if the following steps require actually you have the new operating system to install on your computer).
  4. On the BB go to security and do a Wipe of all data security and users, installed applications.
  5. When #4 is done, connect your BB Desktop Software 6, click on the "?" in the upper right corner, then click on Support resources-> Support Tools-> Reset to Factory Settings
  6. Now go to your C drive-> Program Files-> common files-> Research in Motion-> Apploader-> open the file called "Loader".  Follow the instructions.  The "active" elements are the elements you want resettled on your BB and uncontrolled elements are the ones you don't have.  I checked (or left as checked if it is already enabled) all items that came with the BB.  By now it should not be apps, but make sure that all third party applications that you have installed are unchecked.  Now click on "Advanced".  In the next screen, called "Device Data Preservation", make sure that both boxes (remove all app data and delete all currently installed apps) are checked.  In the next screen, click on "do not auto backup and restore the device.  Now, click Finish.
  7. The BB should now be completely and totally erased.  At this point, I did my Enterprise Activation, which has restored my e-mail, calendar, contacts, etc..
  8. Now, I went to AppWorld and downloaded apps one by one and the menu that I was not before getting to move, hide, etc. apps worked fine.

  I hope this helps.  Once again, if you don't have a similar Enterprise activation system, then you will need to include some kind of backup in the process described above, or else you will lose all data.  But make sure do it separately.  If you use one of the methods above to back up and reinstall, you could just reinstall the problem.

• BlackBerry smartphones can not get appworld on BB Bold AT & T

  I can't get appworld on my Blackberry "BOLD", I tried to install via USB and tried the blackberry browser method. I contacted customer support AT & T they told to activate blackberry ot.

  I have a BB Bold 9000 with 4.6.0.167 (latest firmware). I meet the requirements for the appworld (I have a trackball).

  Whenever I try to download it. It is said that my blackberry is not compatible, even if it meets the requirements.

  If you need information more than just ask.

  Can someone help me to get appworld on my blackberry?

  If you don't have a BIS or BES plan, it won't work - even if you are connected over wi - fi.

  I ran the same problem with my "BOLD" on AT & T until I put it in service (I used the SIM card from my iPhone).

• BlackBerry smartphones HELP! So frustrated!

  If anyone can help, I would be very grateful.

  So a few weeks ago I felt as if my Office Manager was really slow down my computer and kept the same updates made over and over and over again... so I uninstalled and everything to do with BB and RIM on my computer.  When I tried to reinstall, I got the message: "the wizard was interrupted before Blackberry Desktop Software could be completely installed.  Your system has not changed.  To complete installation at another time, please rerun him. "I restarted my computer and I tried to reinstall, and I always have the same answer.  I went through almost every thing help on the BB site to reg edit (which btw, this key is not found) looking for a new way to update installation file installation manager.  For some reason, I can't get this * bleep * thing to reinstall.  I am running a dell with windows XP computer and I would really like to get this program on my computer.  I tried to download the program from the site of BB, and I also tried to reinstall disk.  I've been sitting in front of this computer of mine for 4 hours up to now, no further ahead than when I started.

  It works for me:

  Remove the following keys:
  HKEY_LOCAL_MACHINE/Software/Research In Motion /.
  HKEY_CURRENT_USER/Software/Research In Motion /.

  Delete the following folders:
  C:\Program Research In Motion
  C:\Program Files\Fichiers Research In Motion
  C:\Documents and Settings\%Username%\Application is moving

• BlackBerry Smartphones now I really messed...

  I should have left alone. I read a 'soft reset' in another forum and tried out. I hope someone didn't post it knowing what he would do. In any case, my camera is totally dead, useless, for that, nada. I guess the only thing for me to do is to take it to the Verizon store and see if they can resusitate, unless someone here has a suggestion.

  RKL

  Don't be afraid of the reboot batt-pop: it's actually the first thing to try whenever things behaving strangely, slowly, etc... see this:

  Whenever random strange behaviors creep, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  It's the only thing that really clears the memory and loads the operating system completely fresh. It's like turn off and then restart your PC... it clears the memory and load all clean, but everything that has been recorded is preserved.

  Best!

• BlackBerry Smartphones that I really need to upgrade? If so, who pays?

  I continue to receive notices of upgrade to v. 6.0 to 14 MB in size.  I called BB - they say that it is my supplier; I called my provider - they say that it is BB.  What should I do this?  It costs me in data?

  Hi and welcome to the Forums!

  RIM is pushing no OS updates directly to end users. Each carrier is responsible for all support to their end-users... as such, they retain the right to adopt or not to adopt all levels of the operating system. Therefore, anyone who at Bell tells you that it is not them is, well, wrong. You will not receive notification if they were not pushing it.

  With regard to the data... all data charges against all that is your plan. So, Yes, it would cost to do the OTA update.

  But, honestly, I would strongly recommend AGAINST OTA updates. You see, with an OTA update, one on the device backup of all your data is taken and used to restore once the update is complete. But if something should go wrong with the update, this backup file is lost forever. If use you a computer to do the update, you can (and should) first take a manual backup and safely store this file away something go wrong.

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones identifying a really unlocked 8320

  I recently bought a used version of US T-Mobile 8320, but it does not recognize my SIM card overseas. Said "Invalid SIM" and I get the indication 'SOS Only' of some networks and SIM card works in another GSM phone.  Is there a place to go to set the frequency of the network for GSM carriers overseas?  Or is the SIM card, I did not compatible with the Blackberry?

  Thank you

  Jim

  Read this and compare your device:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_determine_if_my_BlackBerry_is_%22unlocked%22%3F

  If it is still blocked, read this:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_unlock_my_BlackBerry%3F

• BlackBerry Smartphones Facebook 1.9 problem restart

  I downloaded facebook 1.9. But every time I try to update the list to a friend or to refresh the pages. It makes my device restart. Anyone with the same problem? can anyone help? is this a bug? I use BB OS 5.0.0.400 on bold 9700

  I would update the operating system on your device.  Follow the instructions (exactly) in the first post of the thread below:

  http://www.BlackBerryForums.com/General-9700-series-discussion-bold-2/239270-latest-OS-9700-5-0-0-16...

• BlackBerry smartphones Freezin' on the loading restarting bar

  From today when I reboot my bb, it freezes at halfway in the loaidng bar. I waited for several minutes even tried with different batteries, I also tried with no sim card, and I left the bb to rest with no battery on the SIM in there at all. However, im still stuck with the same problem... What should I do?

  Hi and welcome to the Forums!

  How long is "a few minutes"? If there is not at least 20, then wait 20.

  Good luck!

• BlackBerry Smartphones Internet works is not on my "BOLD"

  For the last 3 days I have not received emails and could not connect to the Internet, even when I'm home with my turned on wifi. I still get calls and text messages. Please help, thanks

  Follow these additional guidelines:

  (1) registry HRT: (OS5) home screen > Options > Advanced Options > host Routing Table > Scroll to any input line and > press the Menu key > and then click on register now. If you have a device OS 6 or 7 OS, look at options > device > advanced > Table host routing, etc.

  (2) Service reference books: Article ID: KB02830 how to send service directories to a BlackBerry Internet Service account. http://www.BlackBerry.com/BTSC/KB02830

  (3) with the BlackBerry device under voltage, remove the battery for a minute, and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  (5) now return to 1) mobile.blackberry.com email of installation as shown above and follow.

  I hope that will move things again for you!