BlackBerry Smartphones impossible to uninstall all versions of DTM (5.0.1 or 6.0)

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• BlackBerry Smartphones impossible to uninstall previous versions of software

  I just got a new Curve 8330 and wanted to install the last v4.5 of office under Windows XP SP2 software.

  I have a 7250 and then a 8703e.  At the time I had the 7250, I installed the Software v4.2.  When I arrived the 8703e, I installed the software of her CD which is entitled "BlackBerry v4.1.0 for the 8703e series Wireless Device".  Both are currently present in Windows ' Add/Remove Programs ".

  When I try to uninstall the Software v4.2, he invites me to "disc of BlackBerry Desktop Software 4.2".  I do not have a disk (I don't even remember if I installed it on a CD or on the web), so I downloaded site Web de Blackberry v4.2 and tried to re - install with the hope that it would be to decompress the installation files or something so I could fool the uninstall program thinking I had the CD.  No luck... He tells me that I have a newer version already installed.

  Okay, so I'm trying to uninstall the 8703e software, and he invites me to "BlackBerry 8703e.msi" which is not on my computer anywhere.  In fact, I have the installation CD, so I only pop in and find this file... Nope, not on the CD.  I even try pointing the prompt to the msi installer file which is here ("BlackBerry Desktop Software.msi"), but it's not accept it.  Thinking that maybe I can re - install the software to see if it unpacks the necessary msi file, it tells me that I have a newer version already installed.

  So, I'm basically in a circle without end... Can someone help me with this please?  Thanks in advance!

  Try these instructions... Perform an uninstall of BlackBerry Desktop Software

• My screen blackBerry Smartphones has been frozen all day? Help, please!

  Okay so I recently bought a blackberry 9800 torch of my friend, its not in poor condition but it has a few scratches on it. the phone also worked well for her.

  This morning, installed an app to rename my files of music, called MTagz or something like that

  directly after the installation, a grey box with a blue loading circle sign and the word loading it appeared. I thought he'd go after a while, but long story short, he didn't.

  Ive tried to restart and turn my phone off, then on, but it won't work. If I could, I would like to uninstall the app, but my phone is completely insensitive.

  I can enter my PIN and password, but as soon as the shoes at the same time the touch screen home screen and keyboard do not work. I can also press the menu button to switch between windows, but when these windows open again I can't do anything.

  Thanks for your help

  Hello and welcome to the community!

  Given your procurement method, I recommend that to start here:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Ensure that all measures are properly carried out in order to completely divorce the BB from accounts of friends and thus to be able to create entirely what you need for you alone.

  Regarding your question as stated, I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Can I uninstall all versions no 2014 software (E.g. Photoshop, first ect.)? I was wondering because I don't want to break all programs.

  I'd like know if I uninstall all versions no 2014 of adobe products. ID rather know before I try as I don't want to break some programs but I need to free up space pc.

  Hello

  Yes once you install versions of 2014 CC, you can uninstall the older versions from your computer.

  On MAC, you can find the uninstall program in

  Applications > utilities > Adobe Installers.

  Under Windows, you need to uninstall from

  Control Panel > programs and features or programs righteous and then you can uninstall from the list.

• BlackBerry Smartphones impossible to disable the password security and encryption

  HelloW, I am currently using,
  BlackBerry 9780
  Smartphone (3G, Wi - Fi)
  6.0 bundle 3049 (v6.0.0.706, platform 6.6.0.246)
  Band 3G 1,2,5,6
  The kernel v3.8.6.5 encryption
  Brand version: 1.0.99.538J
  The micro Edition configuration: CLDC-1. 1
  Micro Edition profile: MIDP - 2.1
  Micro Edition JTWI Version: 1.0
  Micro Edition Media Version: 1.1
  Micro Edition PIM Version: 1.0
  Micro Edition file Version: 1.0
  Edition micro Bluetooth Version: 1.1
  Micro Edition location Version: 1.0.1
  Micro Edition Security and Trust Services (APDU) Version: 1.0
  WLAN Version: 4.3.0.9
  (Research In Motion Limited)
  Now the problem is that I'm not able to disable password insecurity,
  (Homescreen > options > Security > password), there is a small latch (yellow lock symbol). Another problem is that I am also able to disable encryption, there is a tick mark on who. And there is one symbol of a padlock, please help me da information thereon, after every 20 minutes my B.B gets locked and I asks me to put the password of da, I want what it b done with the company.
  Thank you.

  Hello and welcome to the community!

  From what you describe, there is a COMPUTER on your BB policy which is demanding both encryption and a password for the device-lock. If you are currently on the BES, then STOP NOW and see your BES admins they control it.

  If you are not on BES, somehow your BB has a COMPUTING policy... the cause maybe it was once associated with BES, but not properly deleted when the property was transferred to you. If all goes well, there will be other problems that often comes with "2nd hand" situations. In any case, you can check this:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  Even if does not appear as described, from what you have described, there is probably a COMPUTER policy that is causing this (some may be "hidden"). To remove it, first make sure you have a good backup of your BB... See the link in my sig auto on this post for instructions. Then do this:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Thereafter, your BB will be as new... you need to re - install your applications and restore your data (according to the backup you took my instructions above). BUT - when you restore data, DO NOT make a full restore... rather, only restore these databases you need (e.g., Contacts, calendar, Messages, etc.) and more precisely to avoid those who have nothing to do with the COMPUTER policy, company or similar things... If you restore, you will be right where you started.

  Good luck and let us know!

• Help blackBerry smartphones, I've lost all my contacts!

  OK, so I just installed new software on my Storm 9500 (Version 5.0.0.451) and now I've lost all my contacts.

  As far as I know they have been stored in the Blackberry Desktop Software, how do I now restore them?

  Hello!

  KB10339 How to restore data from a backup file to a BlackBerry smartphone

  If you don't know where is the backup file, search your entire hard drive for a file with an extension of the RPI (*.ipd). Inspect the results - mainly date/time of the file. Select the candidate most likely and use it as a source in the above procedure.

  Good luck!

• BlackBerry smartphones impossible to update the applications after returning from deployment

  I really send an SOS to you all, but right now I need help.  I've just returned from a seven-month deployment and was not able to use my new 2 "BOLD" for the duration of my output.  I forgot my answer to the question on my security question and impossible to reset my password.  Who should I contact to get a discount to re-set for my account?

  Hi and welcome to the forums!

  If you are referring to the security password to unlock your device, you will not be able to recover it or changed it. You will have 10 attempts to open it and then our device will perform a security wipe.

  If you are referring to your selection of the site password BIS forgotten password. You will receive a PIN message with your password.

  If your device does not work, use the attached link to get all the necessary information and then call your operator.

  Thank you

  Bifocals

  KB10385 Several attempts to enter a password prompt a warning that data will be erased from the BlackBerry smartphone

  KB04665 NSE, MEID, ICCID, IMEI, IMSI, PIN and SIM

• Impossible to uninstall older Versions of Adobe products

  Hey,.

  I recently updated my Adobe Creative Cloud products to the latest versions (2015.5), however, all the old versions are still there (2015), or at least, that's what Windows tells me in the control panel. Tried to uninstall, but I keep to uninstall error. No error code in particular gave, said simply that it is impossible to uninstall. I ran CC Cleaner and it showed that the old files of 2015 was still there. I ran the vacuum, but the log file indicates that he failed to remove a majority of everything. I decided to rerun the times cleaner, and now it does not show that all files in 2015 are installed... but low and behold, Windows still shows that they are installed. Clicked on uninstall to see to it it erase just displayed, but Creative cloud appears with the error message that it is impossible to uninstall. Should I go in the folder Program files and delete the files of 2015? Just trying to save some additional gigs of hard drive space. If that doesn't work, then I won't bother to face it, I'm too busy. Thanks for reading!

  Let me know if I need to view the log file. It's stupid to time, so I won't waste time everyone.

  If your cc app shows that older applications are available for the installation, install to restore uninstall programs.

• BlackBerry smartphones, which is the latest version of the software for Bold 9900 (Philippines) - 7.1 Bundle 2108 (v.7.1.0.746, platform 5.1.0.546)

  Hello, I am located in Philippines and I wanted to know if anyone here knows the latest version of the software for the Bold 9900.

  Here's what I got from my phone: (current version)

  Smart phone BlackBerry 9900 (3G, Wi - Fi)

  7.1 bundle 2108 (v.7.1.0.746, platform 5.1.0.546)

  If there is an update available for my network - 'Sun Cellular' can you please let me know and how to upgrade the software. Thank you very much!

  josuefunes wrote:

  Hello budzbuddy

  Read this article

  http://www.BlackBerry.com/BTSC/KB03901

  Latest version of the 9900 software:

  7.1.0.923

  https://swdownloads.BlackBerry.com/downloads/entry.do?code=04992C5115A2C2FE6D12BDC21E16F64E

  The latest version of the software is for the DoCoMo Japan. Would not be any question using this update? I'm located in the Philippines under the Sun cellular network.

• Impossible to uninstall the version of FP 7

  OPERATING SYSTEM; Windows XP Home Edition Version 2002 Service Pack 3, 32 - bit

  Web browser: Both Firefox and Internet Explorer

  Latest version of the Flash Player: 7, it seems

  I installed Macromedia Flash Player version 7 a long time ago, and with a huge lack of foresight I "upgraded" to version 10.

  Everything was fine, until I realized that although my web browsers will use the version 10, whenever I tried to open a .swf file in my computer, it will use version 7 instead.

  I uninstalled successfully version 10, browsers and the computer itself. However, version 7 there. It won't disappear soon whatever I do. I used the uninstall program; It is completely missing from Add Remove programs; I deleted the Macromedia folder in the Program files to the hard drive. I'm going after Adobe Reader and Acrobat now, just in case one of them is the problem.

  Any help would be greatly appreciated, as it surpassed the simple drawback - not knowing what the problem is driving me crazy!

  Uxis wrote:

  whenever I tried to open a .swf file in my computer, it would use version 7 instead.

  You mean a local SWF file?  This would normally open with the standalone Flash Player, not the browser add-on.

  The standalone version of Flash Player (projector) is not part of the standard Flash Player, it must be downloaded separately.

  Do you know where is the standalone player in your computer?  (Sorry, I don't know the name of the stand-alone Player 7; the latest is flashplayer_10_sa.exe).

  In any case, try the find, then replace it with the last projector http://www.adobe.com/support/flashplayer/downloads.html

• BlackBerry Smartphones-Installation/connection problems - currently version 4.2.2.12

  Recently changed offices our field internal, and after the change from my Office Manager began to ask for the 8830.msi for installation.  I tried to install a new version without result.  I have read forums and instructions and spent the better part of a day by removing all traces of the Office of the registry software and files.  I reinstalled the 4.2.2.12 from my original CD, because I know that it worked perfectly before the domain migration.  Now, I have 3 questions:

  1. when I first launch Desktop Manager, a "Preparing to install" window appears briefly us, then closes (more on that later).

  2. I have specified the same information of BES (confirmed by our BES administrator) but an error message saying that it is not available or specified incorrectly, so I can't join the BES.

  3. when the Office Manager is started, it flashes several "preparing to install" windows, connects to the Manager of office for a few seconds and then disconnects from the Desktop Manager.  The cable is correct, as argued by the device of connectivity to the PC.

  Please help, because I will be monitoring a business device update next year and hope to use the Desktop Manager software on each user (800 total) PC Exchange and enable new devices.

  (1) uninstall the Desktop Manager completely and correctly:
  http://www.BlackBerry.com/BTSC/articles/545/KB02206_f.SAL_Public.html

  (2) install the Desktop Manager too
  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=BlackBerryDesktopSoftware&message.ID=...

• BlackBerry smartphones can not update my version of software

  Hello! I have a BB 8520 curve. His version of software is currently v4.6.1.314 and my operator is Orange (Spain).

  I'm trying to update the device at least v.5.0 software so I can use some applications that may not work with older versions, but it does not...

  My cell phone, my Blackberry Desktop Software and site of BB all say that there is no update available for my device. However, the Curve 8520 is supposed to accept v.5.0.

  I also called my operator, Orange and they said that my cell phone should be updated if problem...

  Any ideas on what I could do?

  Any help is appreciated.

  Thank you!

  Marta

  Hi and welcome to the Forums!

  From a PC, you can install any bundle of BONES to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones can not uninstall Desktop Manager 5.0.1.

  Hello

  I'm trying to uninstall version 5.0.1 DM on my Windows 7 computer. After the usual uninstall procedure (remove programs in the control panel), I get an error saying that "this action is only valid for products that are currently installed.

  Have tried a few third party uninstall programs, but all have failed...

  I need to uninstall the DM to be able to upgrade to OS6 on my Bold 9700

  (apploader located traces of DM 5.0.1 and will not continue until DM 5.0.1 is removed...)

  appreciate the help to get rid of the DM 5.0.1. or upgrade to OS6 on my "BOLD" without using the apploader

  Tom.

  OK, this helps to understand, thanks.

  Have you tried this method below to install the software for the OS device?

  Honestly, for me, it's about the only method that I don't use, because it is much cleaner and easier for me and I get more control over the upgrade process.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• How to uninstall all versions of Firefox via the script in silent mode?

  I was instructed to remove Firefox to 200 computers in our society for safety reasons.
  I scanned all the computers for versions of firefox installed on them and noticed there are different versions of firefox on our computers.

  I need to be able to uninstall them via our software deployment tool.
  Please let me know if there's a script that can do the job.
  Thank you

  Hello

  Maybe this help you:

  • https://wiki.Mozilla.org/installer:Command_Line_Arguments

• BlackBerry smartphone how to download a version of OS 7.1.1 specific (bundle)

  Hi all.

  I would like to know how I téléchargerais a bundle of (not later) specific version of the operating system OS 7.1 to Blackberry Bold 9900 for Rogers Wireless. Is this possible?

  Thank you

  Victor

  Thanks Josuefunes.