BlackBerry smartphones is my renovated 8120 one false, it is not wrong to looks, but provider cannot do the work!

Hello community,

Bought a Pearl 8120 for my wife. I thought it was a refurbisehd one.

Calls and receives OK, accepted new themes, etc. Even browse the web!

Thing is that it's always with "gprs" in lowercase letters instead of caps "GPRS".

The wife subscribed mail Vodafone BB plan, and then started badly.

Vodafone now says it's not a real BB.

Y at - it a database where I can check the PIN/IMEI numbers on my device?

all inside stickers (even the made in Hungary) authentic look and the IMEI /PIN on the stickers match the software.

Seller told to request a new PIN for the provider! is this possible?

Thanks to you all.

Mike

Mike, Hello and welcome to the Forums of Support BlackBerry.com.

The device PIN is assigned to every BlackBerry and can not be changed or varied. It is hardcoded for each device. Without getting a new one, unless you get a new device. Seller is stupid.

So do: call your carrier and have them climb your call to a RIM tech support specialist. Asked specifically IF your PIN and IMEI code have been suspended or banned. It is made for devices reported lost or stolen. If this is the case, you cannot resume it.

At this point, you should return your device to the seller and get your money back as a non-working device. Because it is not.

Tags: BlackBerry Smartphones

Similar Questions

  • I downloaded the Adobe Premiere Pro CS6 product for free trail.  Now, there is one last month, when I try click on 'buy now' cannot display the web page.  What is the problem?  The trail is over?

    I downloaded the Adobe Premiere Pro CS6 product for free trail.  Now, there is one last month, when I try click on 'buy now' cannot display the web page.  What is the problem?  The trail is over?

    Hello

    Contact please contact customer service

    Kind regards

    Gag

  • Pls Help blackBerry smartphones! 9900 pings and bbm normal message do not produce Z10 and Q10.

    I need some serious help here as soon as possible, I can't reach all my friends with Q10 and Z10 by bbm normal message on my 9900... It will always bring X nothing I try to send them a message bbm nomal and Pings. I will receive their own message, but my own come deliver it to them, I will also see their updates of the pm and the will to see mine too.  Pls help me.

    Hello tooblackish

    Welcome to the Forums of the BlackBerry Support

    Sorry for the trouble, but I noticed this same problem with few other users, who could not send pings to any BlackBerry 10 there BlackBerry 7 devices.

    To solve your problem, I suggest to re-install BlackBerry Messenger!  To do this on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.

    KB10040  : How to display or remove installed application on a blackberry smartphone   

     

    Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If device reboot prompt do then sign in with your ID BlackBerry even.

    Try it and tell us how it goes.

    _______________________________________________

    Please note:

    If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

    KB20554 How to back up and restore the BlackBerry Messenger contacts list 

  • BlackBerry Smartphones Double flashing red light after failed update - can not turn on!

    Hello! When I installed my BB Desktop Manager and connect for the first time in my Bold 9700, he asked if I'd like to update various features on my phone, to which I agreed. The update froze - I do not altogether during that stage, but I remember that it is in the stages end as well as the scene in which he froze began with the JVM. After waiting an hour or two, I have disconnected my Blackberry, not knowing what to do. The screen stays black and the red light starts flashing.

    I looked up the fixes for the problem and they seemed a JL_Cmdr used to do a full wipe - simple - but I am on Windows 7 and it is not compatible. I get a brief command prompt screen for half a second before it closed.

    The second difficulty involved using the command prompt to get the charger in the AppLoader file - but I ran into another problem when trying to open Loader.exe, I have one "the Application Loader requires Blackberry device manager to install.

    Then raising THAT fix, I downloaded a new OS and redownloaded the Desktop Manager, but I get the same error.

    It's really depressing. Any advice or assistance would be greatly appreciated.

    Hi and welcome to the Forums!

    JL_CMDR works fine in Win7. Don't launch from the file Explorer. Instead, open a command box (start > run > CMD). Then browse (just like in the BACK) where it is and run it from the command line.

  • BlackBerry Smartphones E-mail Outbox folder is gray and will not sync - so I can't send mail!

    For the last 11 months, since I got my Priv, everything was good with e-mail. But in recent weeks, all of a sudden I can't send email. No joke. She shows up in the Outbox and are not sent. I checked account settings and Outbox is grey and not checked for synchronization. It won't sync. Help!

    It's AOL and I never had any problems so far. If you ask about IMAP or POP, honestly, I don't know what all this means.

    I just need to get this ungrey Outbox so I can check "synch." It's desperate!

    Thank you.

    CaliforniaGirl100 wrote:

    I have changed my password last week, all first by logging into AOL on my computer because it's the main place. And, then, a few minutes later, I changed the password for this AOL account on the Priv to match it. I have nothing more than that.

    That should have worked... but please triple check the password you entered on the PRIV, especially if there is no character special or something. But, then again, you always receive... just e-mail could not be sent. This means that your password on the PRIV is indeed correct. Very strange.

    One thing... in the PRIVATE account settings, there should be two places to put your password, one for "Incoming settings" and one for "Outgoing settings." If you have changed only, on PRIV, the incoming settings to your new password, it could entirely explain the behavior you see... you need to change both, because they are elements of independent setup for the account.

    CaliforniaGirl100 wrote:

    I went back in the computer last night and tried to find an Outbox. There is none. The Outbox only exists on priv.

    When you say "computer", are you talking about a browser-based webmail interface? Or are you talking about a desktop client for electronic mail (Outlook or something else)?

    CaliforniaGirl100 wrote:

    And where do you find configurations? I don't see that on the computer.

    Again, this depends on what you're talking about on the computer... webmail client or by e-mail (for example, Outlook).

    CaliforniaGirl100 wrote:

    In addition, I don't want to remove this particular AOL account to start fear I won't get the same one back, even if it's just for a second. It is essential that I maintain and never leave my reach.

    Well, who's going to be a challenge then. The thing to do is to look at the AOL Server, via a webmail client (if they have one...) AOL is so old that I have not used them in several years). If what you need is on the server, then remove and reconfigure the device should not be a problem. In fact, if you really are based only on your device for your data, then you are taking a huge risk... devices may fail.

    Good luck and let us know!

  • BlackBerry Smartphones transfer backup data from one blackberry to another

    Hello

    I had 2 blackberries, both were recorded on my blackberry desktop and saved. I lost one of them. I am now trying to transfer the data to the phone lost on the second phone, but I can't access the data that the desktop software asks me to connect the lost phone to access.

    How can I access data on the lost phone when I can't connect the handset to access and upload it on my second phone?

    Thank you very much

    Davina

    With the new trendy device, launch the desktop software.

    Choose device > restore.

    You can find the specific backup you with restore and can choose specific or restore all 'Select Data' to restore.

  • BlackBerry Smartphones only emails sent to one of my BIS addresses are the transmission of my BlackBerry Curve 8330

    I had my first Sprint BlackBerry Monday last and more later added an e-mail address BlackBerry and three other accounts (account of 1 year aol, the other two of my own Web site servers), and everything worked very well. Then one day there I put filters on the AOL account to stop some of the bulletins and specific emails of will and clutter up my BlackBerry. Now, none of my emails are going through to BlackBerry except those I send myself to one registered email accounts.

    I've removed the filters, return Service directories and re-recorded the device through the Table of accommodation, but nothing has worked. I only put in place filters to search for e-mail addresses and forward them not the BlackBerry, but it seems to be all filtering, and I can't cancel the behavior.

    Any ideas on how to solve this problem?

    I just wanted to know that I finally understood the problem. I had inadvertently turned on the firewall under Options-> security settings for blocking the BIS server. All is well now.

  • Questions of blackBerry Smartphones has a few 8120

    Is there a way to set my 8120 to auto answer when it is connected to a bluetooth headset? Also is there a way to automatically re - lock the phone after an incoming call? I had these features on my previous phone which was a Nokia flip and cannot imagine that my BB which is a does' far superior phone nt have them. I got my Nokia set to answer after 2 rings, then it would be to relock the keyboard once the call ends if the locking of the keyboard, I had originally.

    Not answer automatically to your Bluetooth headset, sorry.

    You can set to autoanswer appealed when removed from the case.

    To block the device after a phone call ends, just activate a password on the BlackBerry (Options > Security) it will relock after your set timeout.

  • BlackBerry smartphones I hope an easy one for you on email

    Hi all

    I just activated my storm last Thursday, and Yes this is my first BB. I went to put in place to transfer my emails from my Yahoo account, but I'm not able to do. I goto the program installation and Setup, there are three options, "configuration wizard configure Bluetooth and e-mail settings. If I take either Assistant configuration or e-mail settings, I get the same result. She asked, "if I was not to create or add an email address or if I want to use an e-mail account to work with a BB Enterprise Server". I choose the first and then click Next. The next screen says: "after you click Next, the setup of the Internet Service of BB application opens. "After completing the implementation you e-mail, press the Menu key and click Close. I then click Next and says "Connecting to the e-mail settings" with the little clock and then comes up saying "your account has been suspended. Please contact your system administrator.

    Any help will be greatly apprectiated and thanks in advance,

    ihavenoclue

    Hello and welcome!

    You must call your operator to support... it's your account (not the company BES) BIS and in some sort it has locked on their end. Same thing happened to me and I called my operator (ASBL), and they had it fixed immediately.

    Subsequently, you will find may be easier to use the web interface of a PC BIS to configure your email address. To do this, the email to the same address settings Wizard on the storm, but create an ID and password of the account (NOT an email @BB account). Next, you will use the following to find your carriers BIS website:

    http://www.BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

    Then, go to this site with a PC and connect using the credentials that you created on your Storm. From there on, you can more easily (IMO) manage the email accounts for the BIS conduit for your storm. You can, if you want to use all of the following instructions for configuration via the BIS Web site.

    http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB10154&SLIC...

    Good luck!

  • BlackBerry Smartphones sell my BB 8120, what precautions should I take

    Is it safe to leave your Sim Card in the phone when it is windy?

    This BB is CBW Cincinnati Bell Wireless network.

    Will it work on other networks?

    Thanks in advance, Pete

    No, remove the SIM card. Keep it or trash. You may have a few contacts saved on it or whatever, but it is not required by the new owner independently.

    1. before to sell, ask your CBW operator to remove the PIN code of your BIS account. Otherwise, it will not be usable for another user.

    2 make a backup of your old device using Desktop Manager. You never know when you might need this data.

    3 do a wipe on the device options > Security > General settings > wipe Handheld.

  • BlackBerry Smartphones Yahoo contacts synchronizes only one way

    Sync OTA between the Contacts of Yahoo and the BB address book synchronizes only Yahoo for my BB.  If I make changes on a contact in Yahoo, it appears on the BB in 4 hours.  But if I make a change to a contact on my BB, the change does not appear in Yahoo.  Does anyone else have this problem or does anyone know if this is supposed to work this way or not?

    After you delete the account of the phone completely and then add, everything worked normally.  In fact, it seems to be synchronization immediately, rather than the 4 hour time limit specified in the master of BIS.

  • BlackBerry Smartphones bb curve 8520 wifi ssid and appworld does not

    I have a problem I can not conect to 2 wireless access points that have the same ssid it tells me to replace the one that my router at home and at work are the same, I have to remove the one that made me enter the password all the time are there no way to change this world app does not work on my mobile, why it's a smartphone right bb so why can't I use it?

    Hi and welcome to the Forums!

    Let me try and parse your sentence without punctuation of 76 Word and see if I can understand what are your questions...

    dannyandringa wrote:

    I have a problem

    I think that this is your first sentence...

    dannyandringa wrote:

    I can not conect to 2 wireless access points that have the same ssid it tells me to replace the one other than my router at home and at work are the same, I have to remove the one that made me enter the password all the time are there no way to change this

    I think you meant:

    I can not connect to 2 wireless access points that have the same ssid. He tells me to replace the one that my router at home and at work are the same. I have to remove the one that made me enter the password all the time. No there is no way to change this?

    So, with this now readable survey, I suspect that the BB stores each WiFi network as the network SSID. That would mean no duplicates allowed in this profile on the BB database. I can find no documentation backup, but the behavior you're seeing, it's a reasonable assumption.

    To deal with it, I suggest change you the SSID on your router so that it is unique and, therefore, can store a separate profile on your BB and keep all the credentials.

    dannyandringa wrote:

    Also app world does not work on my mobile, why it's a smartphone right bb so why can't I use it?

    For that, I think that you meant:

    App world does not work on my mobile. Why? It is a smartphone from bb right? So why can't it use?

    Don't I have that right? If so, please check this page to ensure that you meet the minimum requirements (including if it is available in your country):

    If it is available in your country and you feel you meet the requirements at the level of the device, and then contact your provider to make sure you meet the requirements of the plan (to them) access (via their network) service to AppWorld.

    Finally, know that AppWorld is simply a portal, vending apps developed mainly by others. Therefore, it is not your exclusive supply source - there are others that you can try (e.g., Handango, Handmark, BPlay, GetJAR and Mobihand). I found that there are very few applications that is exclusive to AppWorld. You can see the online catalogue and then look for other sources of supply, including quite often on the developer website.

    Good luck!

  • BlackBerry Smartphones BB Tourch 9800 Asee / supercam / meye app will not work on o2

    Hi all.

    I have a Blackberry tourch 9800 and so do several of my friends. We have a blackberry connection problem in our CCTV system remote using application Asee, supercam and meye beyond 3 g using 02. It works fine on wifi but just fails to connect with 3g of o2. The browser and all the rest works well with 3g.

    The same phone using a vodaphone sim card allows us to connect flawlessly to our video surveillance systems using the same apps over 3 g and wifi. I called o2 and they told me that it is a matter of blackberry. It is so why I am here now. Does anyone know what that could block us on o2 with 3g?

    There is not a problem with the application because it works fine on wifi and on vodaphone 3g so any ideas please?

    It is one forum for peer to peer with end-users, helping others. This isn't a support RIM forum live, as stated in the EULA, you agreed to when registering.

    If it worked on Voda, it should be on O2.

    To do a reset of the HRT

    On the handset, go to:

    For OS5 and 4.x
    Options - Advanced Search - host Routing Table
    Click on register now and escape from the home page.

    For OS6 n 7
    in options, advanced, feature host routing table, click on the menu and select Register now.

    Wait 2 minutes and see if the network registration occurs.

  • BlackBerry Smartphones 2 weeks with BB 8310 & problems & learning will not disappear

    Hello

    I bought my first BB (8310). It was about 12 days and the problems do not seem if go away (new rather keep popping up)... and new solutions keep help out me... (courtesy this forum)

    This is an unlocked t mobile handset in which I use a GSM SIM. Instead of running around in circles, I'll just to the bottom of problems which are produce to the phone.

    a. I have upgraded the software for the device of 4.2.2 to 4.5.0.69 provided by T-Mobile Germany. Everything was fine, but the next day the phone reboot began between calls (3 - 4 times). My only relief was this forum where I learned that if you have a card inserted in the phone, should be reformatted. I did and thankfully he stopped restarting since

    b. now something new began to arise - there is a lag of phone.

    i. I use the theme today on the phone and when I want to block it, the hourglass appears. Then I scroll through the menu, the screen freezes and starts again some seconds (15-20) later... Is this a feature?

    II. SMS Messages I deleted still show on the theme of the screen while they are not in the folder

    c. a large number of solutions around the BB were centered around the part of the memory. Is there a permanent solution at all (I mean, some optimized setting for BB 8310 - for example to keep only those programs and don't keep others)

    d. is there a simple way to view folders...

    e. There are several other things like...

    Sincerely wish that there are solutions to these...

    1. I recommend that you upgrade to the latest OS for the 8310:

    http://www.BlackBerryForums.com/General-8300-Series-discussion-curve/164898-latest-OS-8310-4-5-0-152...

    .69 was one isn't a good version, in my opinion.

    2. for memory problems, read this: http://www.blackberryforums.com/general-blackberry-discussion/112029-losing-call-logs-sms-emails-opt...

    3 view the folders on your BB to Media > Menu > go.

  • Update of the marshmallow blackBerry Smartphones AT & T private OTA were frozen and will not accomplish

    The AT & T OTA update for the marshmallow has not completed on my phone.  I let it run for about 2 hours and then a message appeared that I intrepretated like done, but it was not installed.

    The updates will appear a message with two boxes in gray:

    "Check for Updates".

    "Continue update"

    'BACK' is below which rejects the window.

    The phone seems to work fine with 5.1.1 always active.

    SO, can I recover from this and get the OTA installation or what I need to do a factory data reset or do I have to install the automatic charger for AT & T on Crackberry?

    Hi @jgrobertson

    Perform the workaround steps in this KB and let me know the result. Thank you!

    38162 PRIV blackBerry seems to have frozen on reboot after upgrade to Android 5.0 lollipop to...

Maybe you are looking for

  • Firefox crashes constantly.

    For a few months now, my Firefox crashes. I also noticed IE crashes as well sometimes, but with less frequency. However, I mostly use Firefox and it's pretty frustrating. I did everything suggested here on the assumption the same had an IT profession

  • Satellite A300-231 Ram Extention

    I have a Toshiba Satellite A300-231 and I want to install 2 x 4 GB DDR3 - 1333 so-Dimm Ram... I want to know if it will work with the 1333 Mhz ram... Thanks in advance for your help.Haris.

  • Can't set up wireless 'Wireless Zero Configuration is missing'

    Original title: Missing Wireless Zero Configuration I use Windows XP service pack 3. I used to use an ethernet cable to connect to the internet. I have just bought a wireless adapter and can't make it work. The error that says:-Question WZC failed! I

  • Vista to 7 upgrade Question

    I have two computers, one with Vista and the other with 7. When windows 8 will be released in the fall, I'll upgrade one with 7 to Windows 8. Is it possible to use the computer to Windows 7 OEM license to upgrade my computer with Vista to 7?

  • new Z2 loses the sense of touch so that after a while

    My 3 days old Z2 suddenly hang and freeze I couldn't touch the screen, the camera reacts to any button press and I can receive calls but I can't open it... I can't reboot my device unliss I press the Red microphone button next to the SIM card.Is it a