BlackBerry smartphones I hope an easy one for you on email

Hi all

I just activated my storm last Thursday, and Yes this is my first BB. I went to put in place to transfer my emails from my Yahoo account, but I'm not able to do. I goto the program installation and Setup, there are three options, "configuration wizard configure Bluetooth and e-mail settings. If I take either Assistant configuration or e-mail settings, I get the same result. She asked, "if I was not to create or add an email address or if I want to use an e-mail account to work with a BB Enterprise Server". I choose the first and then click Next. The next screen says: "after you click Next, the setup of the Internet Service of BB application opens. "After completing the implementation you e-mail, press the Menu key and click Close. I then click Next and says "Connecting to the e-mail settings" with the little clock and then comes up saying "your account has been suspended. Please contact your system administrator.

Any help will be greatly apprectiated and thanks in advance,

ihavenoclue

Hello and welcome!

You must call your operator to support... it's your account (not the company BES) BIS and in some sort it has locked on their end. Same thing happened to me and I called my operator (ASBL), and they had it fixed immediately.

Subsequently, you will find may be easier to use the web interface of a PC BIS to configure your email address. To do this, the email to the same address settings Wizard on the storm, but create an ID and password of the account (NOT an email @BB account). Next, you will use the following to find your carriers BIS website:

http://www.BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

Then, go to this site with a PC and connect using the credentials that you created on your Storm. From there on, you can more easily (IMO) manage the email accounts for the BIS conduit for your storm. You can, if you want to use all of the following instructions for configuration via the BIS Web site.

http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB10154&SLIC...

Good luck!

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