BlackBerry Smartphones Lag/delay question! Video inside! -8120

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• BlackBerry Smartphones New User: Questions about the internal clock synchronization, software updated

  Hellko Forum.

  For two weeks, I use a Blackberry Bold 9900 with OS7.1 and I am very satisfied with the device.

  But there are some questions for which I have found no solution:

  (*) Looking back at my old Siemens S10D or SK65, they had an option to synchronize the internal clock with time of the GSM network information. Will there be a similar option in the Bold 9900? What I found was an option in the date and time settings. But when I put "Government aktualisieren" (setting the time) on 'automatic' then time switches to October 5, 2013, 12:20 and nothing happens. Is it possible to connect to an NTP server? If so, where to enter the address?

  (*) On this Web page http://de.blackberry.com/software/smartphones/update/blackberry7-os.html?LID=de:bb:support:update - of... Describes how to upgrade the software of the smartphone "over the air". But I can't find this option. Where the developer has hidden this feature?

  Thanks a lot for the answers in advance

  Best regards

  JueDan

  Hello again,

  noone has an answer to my questions?

• BlackBerry smartphones a few questions... Sorry so many questions...

  Hello. I just got my BB a week ago so I have a few questions. I've traveled the previous pages to see if my questions were already asked, but I didn't see it (at least not with the first 6 pages) so sorry if this is a repeat.

  1. If you add a song to your BlackBerry, as in iTunes list, can you use that as a ringtone too? Or not because he was transferred in a song and not a ringtone by itself?

  2. is there a way to watch videos online? From YouTube or other sites that require Flash?

  3. I currently have my left convenience as the phone lock, requiring a password to unlock it (not just the #* or whatever the generic unlock code). However, my phone is locked automatically after 1 hour (it's long, I could put it). Is there a way to disable the fact it locks automatically after 1 hour, but still have the password how to unlock my phone?

  4. is there a way to disable the key tones when dialing a number? Even when I'm on silent or vibrate, whenever I have to dial a number, the numbers still make noise.

  5. If you accidentally delete a text, is it possible to get it back? My old phone had the ability to browse the deleted texts.

  I think that's it... Thanks so much in advance!

  Jess

  Hi and welcome to the forums,

  lets take one at a time:

  (1) you can use a song as a ringtone, go to music media, select the key to success menu song and choose set as ringtone.

  The song will not play like a ringtome just 4or 5 seconds of it.

  2) there are 3rd party apps that will allow you to which SOME videos, it depends on the format. I need to find the

  an I know, just do not remember the name right now

  (3) it is not an option to disable the timeout of security if you are using the password, type of sense if you think about it. I got mine because I'm on and outside it frequently the value for an hour. But I always manually lock it when I leave.

  (4) No, the keytones stay on, even in vibrate mode.

  (5) I have to watch this

  So I owe you a link and a response to 5.

  Please let me know if others answer your questions, and I will return with more information.

  Thank you

• BlackBerry Smartphones Long delay on BB Bold/BES emails recovery

  Hello

  I have two BB bold who delays in retriving emails.

  The first e-mail takes 6 minutes to get on the "BOLD" (appeared instantly on outlook after their sending email)

  The second email took 25 minutes.

  The enamel of thir took 10 minutes.

  The signal strength is strong-70 dbm.

  The bold are enabled on a BES server.

  Upon activation, it gave me the following error.

  "Some databases could not synchronize: Pocket Agent 'Looking up the problem indicates that I use an old BES."

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15029&sliceId=SAL_Pub...

  Unfortantly our BES admin does no pick up and activation passwords.

  A "BOLD" BB would delays if the BES is an older version?
  Or has any who experienced this and fixed it?

  I'm willing to try anything!

  It will take in-depth troubleshooting side BES. many factors can role playa here.

  The 2 affected users: are they on the same server to exchnage/mailbox store to other BB users?

  What is the ping between bb and ech server time?

  is it possible to restart the blackberry server?

  What is the bb Server worm?

  NECT things will be bes and application of the windows Event Viewer logs and foregoing also requires besadmin to be helping us answer all the above questions. If they won't support anything asked to restart BES or can be replace them because they are of no use

• BlackBerry Smartphones has the question about GPS

  I have a BB 8800 device. It is connected to a mobile phone service provider that does not support BES or BIS. In other words, I use this device as a mobile phone.

  When I open Options-> Advanced Options-GPS and run the menu: "Refresh" GPS "didn't get no information from GPS (inside and outside).

  There are zeros in Latitude and Longitude.

  My question is: the GPS on BB8800 depends on mobile provider and my data plan?

  I understand that to display the cards that I have at least GPRS-internet service enabled to access and download blackberry maps.

  But I don't get any results when I simply run the GPS Options and launch refresh GPS info.

  Could you please explain. Maybe I am doing something wrong.

  Thank you.

  I don't know if the GPS works at all the or not depends on whether the carrier allows him. But even if they do, it can be quite risky. I have Verizon in the United States and subscribe to the GPS service. I think it's pretty good - when it works. The biggest problem is that every four or five days about it does connect to GPS in the service of Verizon GPS signals, nothing else that the error messages "can not connect", and I do the reset drill "remove the battery and let it sit for a very long time" in order to resume service. Oddly, it's going to walk very well on Google Maps in this condition, but not on the traditional GPS. Would like to know the cause, since it seems that I am still an urgent need for GPS when he chooses to do not. Four or five days everything works well, then I'm in a strange city and the need to go from the airport to the hotel - and it won't work, so I find myself in some of Mall parking lot looking at my phone and the battery if displayed on the seat next to me, waiting for some kind of magic back to happen. The good news is that the reset still seem to work. The bad news is that I thought there is no alternative to lose 20 minutes to get a good discount to zero. I'm probably two resets far from cancelling the GPS service, it's just unpredictable as to when it's going to fail. Google Maps is not really very accurate in showing you where you are, but it has its uses. We are house hunting and I find that using Google Maps, while we are looking at a beautiful House we prevented them from making a few mistakes - found some really nasty industrial plants just across a line of trees, for example. I also use it to find restaurants that are pretty close to my hotel (so the total precision is not serious) of the Decree.

• BlackBerry smartphones, integration of MP4 videos in sib "BOLD"

  Hi all

  I want to play the BB Bold series MP4 videos.  Is it possible to incorporate MP4 files? Please help me.

  Ahhhh... you are developing an application for the device? And it is a function that you want to use in your application on the device? If Yes, then I think you should ask your question in the part of developing this site... this particular forum is for support for users on how to use the device, to solve problems, etc. The developer forums are here:

  http://supportforums.BlackBerry.com/rim/?category.ID=BlackBerryDevelopment

• BlackBerry smartphones can not play videos online

  I can't play the videos on youtube or any other site... everytime I try it gives an error saying

  Cannot find web address. Check that the address is valid.

  I have read the videos earlier, suddenly the aircraft started showing this error. I can access any other content on the web.

  Thank you

  Subodh

  From a PC, you can install any bundle of BONES to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones BB Storm2 (9550) - (videos) features do not appear on the web page

  I received a newsletter from CNET on 09/06/10. I wanted to see their comments with "five best Verizon phones." When I clicked above all displayed on the web page, "The five best Verizon phones." The upper right corner of the web page is blank, nothing on it.

  I went to my PC & clicked on 'five best phones Verizon' & everything shown on the web page. I could see that CNET customer of "five best Verizon phones."

  I use the default BB browser.

  Why don't this appear on my BB Storm 2 (9550)?

  VIDO

  I haven't looked, but probably the video is an integrated Flash video and Flash does not work on BlackBerry (yet) or most smartphones, also.

• BlackBerry smartphone Bold 9900 questions - address book, BBM, and App World

  I have problems with my Bold 9900.  My phone is less than a year and now I can't open my address book.  The phone freezes and I have to take out the battery to restart.  At the same time, my BBM and App World leave works as well.  I can't access an application.

  I tried to restore the operating system with no luck.

  Any other suggestions?

  Hello and welcome to the community!

  jrw577 wrote:

  I tried to restore the operating system with no luck.

  Exactly as you wrote, there is no such capacity... you can "restore" data, but you can only "recharge" your operating system... so, I would recommend that you attempt to reload your OS and perhaps update. Here are a few tips.

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones new user questions

  New user here-

  Can I use different ICONS on the home screen to different eMails that I established?

  Secondly, how can I set up a speed dial key to add the phone number with a delay, then a box mailbox and password to make it easy to get a work voicemail messages?  You must have a way... All help apprecated.

  willertel wrote:
  I want to set up a short number that made up my office and enters the letters/password box after voice mail comes into play.  Speed dial, I'm putting in place is for my office - not the Blackberry... I can only see ways to add contacts (with none of the appendices) existing at a speed dial button...

  I don't know what you mean by "appendices".

  You can create a contact phone number will contain a break, then continues the other numbers and then wait for a click from you and then continues again.

  from the home screen:
  phone application > menu > help > phone basics > make a call > tasks > add a pause or a wait to a phone number

• Hardware blackBerry Smartphones Dumb newbie question! :)

  Hi people,

  I'm new in the world of the blackberry and I'm about to take the plunge with a unlocked sim-free BB Bold to use in the United Kingdom on Vodafone. I read on the differences of software between BIS and BES and would go for a set - up BIS. My dumb newbie question is equipment arrives in version BES or BIS or not?

  Thanks in advance and do not hesitate to make fun of my madness

  craigdh wrote:

  Good answer Xandrex. However I'm still not clear as to the issue of equipment, I asked. The reason why I am wanting to buy "BOLD" a separate contract is.

  1. it will work a little cheaper over the life of a contract.

  2. I will get my "BOLD" much faster.

  3 UK networks have a reputation for crippling features in high-end etc phones then charge you more to get similar functionality via one of their services.

  4. they are very slow to provide updates of the firmware on their own brand of appliances.

  There was a little insinuation in my answer: basically, you buy a mobile phone, so you get a BIS/BES contract with a carrier who takes in charge that the mobile phone. A "BOLD" can be used like BIS or BES, it depends on the company.

  On the price, I'm sure the phone deal + contract is always cheaper than a "BOLD" (retail and not eBay from some guys) then a contract which is usable (that is, no GoDaddy or 0.01GBP / KB).

  for the speed, you are the one who knows.

  The thing of the cripping: the thing is, the updates are provided only by the suppliers (they get a barebone RIM OS, then add their stuff like facebook or AOL). Even if you buy a single "BOLD" without a contract, if you want to upgrade the regular way, you wait fot your carrier to publish the upgrade. Or you can do the regularly (which can be made with or without the purchase contract at the same time).

  HTH

• BlackBerry smartphone app update questions / BB curve 9360 Apollo

  Hello, Im new to this forum and Id like some help with my new BB

  Here's the thing, I'd like updating my OS to a version more recent version is 7.0 Bundle 1680 (v7.0.0.353) and
  When I try to update BB desktop app, it's say there isn't any new available worm.

  So I see there are diff version available, but I'm not sure to install for example BONES (v7.1.0.912) T-mobile, OS of Bluegrass Cellular and O2 UK 7.1.0.861 release 7.1.0.821 (Bundle 2301)

  What is the best for my phone?

  And my phone is unlocked, I need to unlock it again if I update the OS?

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install to your PC, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • It does not matter which carrier... the best normal advice is to choose the most recent, you can find (as pointed out the OS level bytes - 7.1.0.912's latest que.861, which is even more recent que.821.

  4) remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  (5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  Do not forget to save.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Jc18able wrote:

  And my phone is unlocked, I need to unlock it again if I update the OS?

  Nope... once a device is unlocked to the carrier, only the plant BB can (legally) re - lock.

  Good luck and let us know!

• BlackBerry smartphones send your questions from a novice

  I just got my curve 8320.  I have BES and also an internet email on blackberry account.  I have 2 questions:

  1. is there a way to keep the 2 accounts of integration.  I like to keep my personal emails separated by business email

  2. I would like to have the choice to delete my internet email from only the blackberry or the server of my ISP.

  I was flipping around this thing for 2 days to understand these.  Anyone has any ideas.

  Oh one more thing.  How do you know when you need a memory card, and the blackberry can support micro SDHC?

  1. Yes, with empower BES Email Inbox. Google it. It will go your BES mail to its own folder.

  2. messages > Options > Email reconciliation > delete = set as desired for each e-mail address on the device.

• BlackBerry smartphones can not watch videos of youtube on my blackberry curve 9360

  Hello world

  I was able to watch videos on youtube, but about 2 days I can't. I can access the page, but it does not open the video (no hand on the preview but the arrow). I can open a video of Google, when I open a link. I had a problem with the message "eception exception: Java.lang.Error" but it's solved now, with a full deletion. Also how can I return the youtube icon? It was not an app I think. Can someone help me?

  Thank you

  Hey giorgos77vmax,

  Please browse the forums to check if your question has already been postponed to avoid double counting.

  Regarding your problem: many people have the same problem with the YouTube Player, please be patient and wait while YouTube or RIM solves the problem, in the meantime, you can use YouTube players or use the Opera browser to watch videos from YouTube (the quality is quite poor) or you can search on Google which is currently the best way to watch YouTube videos.

• BlackBerry smartphones cannot zoom for videos and photos

  Hello

  I have a blackberry curve 9300 and I used to be able to zoom in for pixture and videos in justing moving the trackpad, but when I don't move the trackpad, I can't zoom in! Anyone know what could be the problem?

  Thank you very much

  I had this problem on my phone.  People of the Orange support forced me to take the battery out while the phone is still on and then replace it.  Once the phone is started again then the zoom worked once more.