BlackBerry Smartphones Mangalore in India Service Center is pathetic

Today, I took my BlackBerry Curve 8900 to Hervé Communications in Mangalore, Karnataka, India (apparently, authorized Service Centre) to fix the trackball as suggested by BlackBerry.com.

They fix my TrackBall, but at the same time they have spoiled the whole body of my phone. The upper part, which has the mute and Lock, button has not been correctly set after repair, after they fixed that, they gave him two bumps, and when I complain about this, they say this is supposed to be like this (surprising, how I never noticed it in the past two years, looks like they force in fixed after I complained).

In addition, there are scratches on the body of the phone, as they forced to remove the cover in an amateur way. The phone feels rather delicate and loose now, as these Chinese phones cheap.

It's just to bring to the attention of the BlackBerry that this service of the centre is not yet barely up to the usual, BlackBerry brand.

theblackhawk26 wrote:
I got a 1 year warranty, which ended last year.

I'm afraid that if your warranty has expired a year ago, it may not be much you can do, but to the SAV messed up your device, you should certainly consider with service center.

If you have a complaint to RIM about this, please see the CONTACT link at the bottom of this page for phone numbers. You do not want to contact the Service Desk customer and explain your problem.

Good luck.

Tags: BlackBerry Smartphones

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