BlackBerry Smartphones move BES Mail to another device

Hi guys

Im a beginner please take it easy on me and if I left out info to help the problem, please forgive me.

Our MD has a Blackberry smart phone on another network (lets call it Blackberry 8300) we did an upgrade on all new devices and cause is on a new network and the Blackberry "BOLD"

I know that BES does not affect the sim card.  So on the new device, everything works except the mail that is BES not BIS.

Our BES server is in Germany. We are based in South Africa

How can ensure me that mail will go to the new?

I have Desktop Manager v5.0 and in there, there is an option to swap devices.

I did this and coppied all data everywhere everywhere but still no mail.

Please tell me what I need to do to get this working.

It's true. Once you set a password for activation of the account, and the user activates it with the password, all the stuff of BES will move to the other device.

Tags: BlackBerry Smartphones

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