BlackBerry smartphones my 9780 is constantly freezing

Similar Questions

• Updated blackBerry Smartphones BB 9780 help

  Hi all!

  I am running OS 6 bundle on a BB 9780 2949. Y at - it a upgrade for this device and the OS and if yes then where can I get?

  Software BB know I have the latest installed but I doubt that...

  For the 9780 is the latest version of the operating system updated:

  Official: OS 6.0.0.723 for the BlackBerry Bold 9780 Via Partner Communications

• BlackBerry smartphone Bold 9780 unrecognized by BB Desktop Software more (Windows XP)

  Dear experts!

  I can't sync my Bold 9780 with my laptop via USB more because BB Desktop Software tells me: "Blackberry Desktop Software is unable to communicate with the device.

  I use my camera for almost a year now and everything is going well until recent times, although I haven't changed anything in my settings.

  My configuration: v6.0.0.294 on my BB device; BB Desktop Software release 6.0.0.40 on my laptop; Windows XP Professional version 2002 Service Pack 3 on my laptop.

  I tried to install the latest version via the web v6.0.0.546, but my laptop couldn't recognize my device.

  In the Windows Device Manager, my device is identified as a "Blackberry smart phone" (so no question of USB port).

  The USB cable is OK (I checked with another and been faced with the same problem).

  I checked several existing messages with solutions, but none of them could help.

  Is the problem due to the fact that the version of BB Desktop software on my laptop is different than the one on my device? Moreover, this is the case from the beginning and everything went well until recent times.

  Please notify.

  Thank you

  YHR

  Hello

  problem solved by a hard reboot of the appliance (remove the battery all in device on).

  I will install the latest version of the software for BB device (v6.0.0.546), in the hope that it will be more stable.

  YHR.

• BlackBerry smartphone Bold 9780 cannot use BB browser when wifi connected

  I recently started using a new BB Bold 9780 (BB6).

  It of a beautiful phone... and navigates very well with GPRS / 3G.

  However, if I turn on wifi, (connected to my home wireless router) the browser does not at all.

  "Cannot find the requested server.

  I have a Netgear router and it is very good for other devices.

  BB 9780 wifi session is set to WPA

  I have a dataplan with Virgin.

  I conclude that the wifi does not work and it would be very disappointing... and sounds weird!

  When all sales representatives say that he is an active wifi device.

  Does anyone have any tips or tricks?

  I was wondering if Opera 5.1 might help - but the opera died when I tried to launch it!

  Thank you very much

  Chrism

  Well, I finally fixed it.

  My BB was not able to connect to my Netgear router, but it could connect with happiness with the wifi of my neighbor.

  I turned off the WMM security setting on my Netgear router advanced setting Panel.

  Bing, the BB is now wifi.

  Result.

• BlackBerry Smartphones My CONTACT's icon freezes when I click on it!

  Hi all!

  It just started last night! (only he had since Monday). When I click my contacts icon, BB everything freezes! I cannot at all access to my contacts and the only way to get it unlocked, is to hit the red button to hang!  can anyone help?

  Have you tried to remove the battery and reinsert?

• BlackBerry smartphones becomes really slow, almost freezes when I text someone!

  Hello everyone

  I just joined. I've had my blackberry 8330 during about 5 months now and there was only a small, but very annoying problem with it.

  Whenever I text a person (which also has verizon), or receive a text of them, my blackberry takes almost 3 minutes of 'send' the message to them. The message is sent, but my screen gets stuck on the screen of response message. Eventually he goes back to the main office, but at a time where he does it, I have alreadhy has received the text of the person and the slow starts all over again!

  If that makes sense for everybody, pleaseeeeeee help me

  Thank you!!!

  I had this problem on my phone but it only occurred when I receive a message from that particular person or a response to a message from that person. What I did to solve the problem is to go into my address book, select the person, and then click SMS this person. For some reason, sending the person a message through the address book instead of replying to a previous message fixed the problem completely for me. Still mess up once a month or she is immediately resolved by this method each time. Let me know if this corrects the problem.

• Phone of blackBerry Smartphones turns after the screen freeze

  Hey, I got my BB about 2 days ago. It worked fine for about half a day after being fully charged, but while using it, the screen froze. The power button has not been at this point operation so I removed the battery.

  After putting the battery, the phone now won't turn back on. The red LED is not at all sure, the device is not recognized by USB, im quite stuck. Is that what I can do or should I return it for a replacement?

  Thank you

  It seems that you have tried everything, from a point of view of the user. A new device should not cause this error and immediate replacement is recommended.

• BlackBerry Smartphones BB Bold 9780 guard freezing, networks keep falling, drains the battery faster

  Since I upgraded to surveys last BBM, where voice chat has been installed, my phone freezing guard and the two mobile network and wifi connection keeps failing. My phone is set to favorite wifi. I also find that my battery drains faster since the update. I'm a fan of BB, but it's very annoying. Is it possible that I can remove voice chat? I'm even not use because it is not working properly, it's worse than Skype when I talk to my sister at home. This could be due to network connection in my home country. Is there a way that I can return to the previous version of BBM? Is it possible that the upgrade is causing my mobile recent misfortunes? Help, please! I had already called my network provider, but everything they have done has not worked. I'm about to throw the phone out the window! Help!

  Hey SavvyBB,

  Welcome to the forums.

  In this case, we can try to reload the software on the BlackBerry® smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/oPVWXc

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with a selective restore, here is how to restore http://bbry.lv/qgQxLo

  Let us know how to get you out and if you still have problems after doing the above.

• Update device software BOLD 9780 blackBerry smartphone does my phone useless

  I upgraded my software for phones device yesterday after receiving a message to HIGH PRIORITY of my service provider to make a upgrade(EE/Orange). They stated that it was a mandatory update for Blackberry.

  After trying for hours to do on the network, it did not indicate "can't connect to the server upodate, please upgrade using your PC using Blackberry Desktop Manager".

  This was my next step.

  * I have backed up my device (yesterday) via BDM (desktop Manager)

  * Click on search updates

  * follow all the links on my BOLD 9780 device through blackberry Web site

  * Click on the link to check my device to update, get informed me "an update is available"

  * A method to update.

  The update returned with an error stating: "Options only 19 times out of 20 have been restored"

  Since then, my phone is unusable. The menu freezes, I can't highlight the options I get no blue outline around the menu options. my text does not work, I can not enter anything, type anything, the phone is constantly freezing and reset.

  I tried to reinstall the update that crashed the phone completely with "" "white screen of death'" ' showing error 507...  Please visit www.blackberry.com/507

  
  This page does not exist!

  I tried again to make an update and got my phone back, but with all the same problems of menu.

  I did restore my device from yesterday. Got my return of data personal, but phone still jumps in all directions, text messaging does not at all.

  I unplugged the battery lasts repeatedly reset and soft reset.

  I tried again to reinstall several times the device software and useless.

  I haved called my service provider and they said his broken blackberry, name of the contact.

  I contacted blackberry support pay crisis (01753 558410). They me redirected to support orange tech who were still more useless than before!

  they gave me the web address: http://uk.blackberry.com/support which was not helpful

  So I did spend the whole day. Finally, picking at the drop of water that brings me here (even tried twitter!)

  I can't do yet a security wipe because I can not enter "blackberry" because he is back with "input error, field application for closure" and even if I type, I can not see the text and continue by clicking on "wipe security."

  current software status is:

   

  B.O.S. 6.0 bundle 2949
  

   

  V6.0.0.668
  

  platform 6.6.0.236
  

   

  PLEASE HELP ME!
  

   

  My phone worked ok before that!
  

  A little advice.

  Not to go near the upgrade:

  9780jAllLang_PBr6.0.0_rel2949_PL6.6.0.236_A6.0.0.668_Orange_UK

  For 9780's "BOLD"

  use:

  9780M_PBr6.0.0_rel3170_PL6.6.0.252_A6.0.0.756_Vodafone_Spain

  After BBSAk to wipe your phone.

  It works it seems so far... perfectly...

  There may be bugs in rel 2949

• BlackBerry smartphones giving my wife my 9780

  Hello, first post on this forum.

  A hardware upgrade, I now use a Q10.  I give my wife my Bold 9780.  We have just received his SIM card from our supplier.

  I wonder to get his phone to work do we just put new SIM card in the "BOLD" or do we need to reset the phone and erase all my information out there?  I don't know that she doesn't want all my information out there.

  I have all the information from the old phone transferred to my PC and on the new phone.

  Thanks in advance.

  Hello and welcome to the community!

  I think you need to consider this as a standard of sell/buy operation, even if no money is involved. So, these steps should be performed:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Good luck!

• BlackBerry Smartphones update Blackberry Bold 9780 without USB cable

  Hi guys I had a bold 9780 I want to update the most recent operating system, but my USB port is not working can I update by another route.

  Hi Nivesh3838

  If you want, then you can consult:

  KB15644 : how to request an update to BlackBerry Device Software wirelessly on the BlackBerry smartphone

  But please note, never carry out this OTA update without a backup of the appropriate device.

  Good luck.

• My BB Curve of blackBerry Smartphones always freezes...

  I always use my phone, the bb curve 9320, and now it always freezes. whenever I have send messages important, tweets, and surfing the internet I end up still waiting for black "timer" to be gone so I can continue...

  I checked the app storage etil still 21 mb.

  What should be the problem? I would really appreciate the help. Thank you!

  Hello! Have you done a hard reset?

  A hard reset is similar to rebooting a computer that is not responding. A hard reset shut BlackBerry applications and restarts the BlackBerry smartphone operating system reboots the hardware components of the BlackBerry smartphone, including the wireless transmitter/receiver.

  Note: A hard reset deletes all settings or the data on the BlackBerry smartphone.

  To perform a hard reset, follow these steps:

  1. Turn off the BlackBerry smartphone.
  2. Remove the battery.
  3. Reinsert the battery.
  4. Wait until that smartphone BlackBerry start.

  In addition,

  Confirm that all installed third-party applications are approved for the device

  Make sure that all third party applications installed on the BlackBerry smartphone are approved for the device. If the problem persists, remove third-party applications to ensure that they do not affect performance.

  And don't forget,

  Optimize flash memory

  You can keep the smart phone BlackBerry operating at peak performance by maximizing the available flash memory. Increase the amount of available memory on your BlackBerry smartphone by performing the following tasks:

  1. Add a memory card
  2. Remove unused languages
  3. Delete call logs
  4. Remove the sample video
  5. Empty the Cache and Cookies in the browser
  6. Delete rarely used applications
  7. Delete old data

  Keep us informed! See you soon

• BlackBerry Smartphones Pls help me my 9860 touch hangs when boot nd the system does not recognize the usb port when it freezes on startup

  Recently, my 9860 touch starts not finished... It stops at halfway when startup nd freeze... 2ndly starting my system recognizes usb d port, but when it comes to where it stops booting, the system doesn't see it me collapses more so to reload the software

  Hello Dtobs007

  Welcome to the community

  I recommend you try first method Mode without failure. Article ID: KB17877 How to start a mode BlackBerry smartphone without failure.

  Another thread explains how to fix this problem, for your reference.

  By JSanders. http://supportforums.BlackBerry.com/T5/BlackBerry-torch/BlackBerry-torch-9860/TD-p/2597381

  See you soon and good luck.

• It is not driven blackBerry Smartphones Blackberry Bold 9780

  My phone was constantly display an error message and sometimes the screen turns white. He finally stopped and goes to market any more. It shows several times have a light red as if it lights. How can I hv it fixed?

  Start your machine Safe Mode.

  ***********
  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877

  Once you are in Mode safe mode, remove all your applications from third-party Options > device > Applications.

  Then do a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

  It starts normally now?

• Hiden images retrieve blackBerry Smartphones are BOLD 9780 - please help!

  Hello!

  I hide a few photos on my BB Bold 9780, and now I can't find them.

  I found the help for this but it works for the CURVE.

  Please can someone help me get these pictures?

  Thank you!

  Hello and welcome to the community!

  This KB describes how:

  • KB18466 Hide or show pictures on the BlackBerry smartphone

  Yes, it seems tedious, but here again, the cover-up is something to an end, then if the should not be as simple.

  Good luck!