BlackBerry Smartphones My CONTACT's icon freezes when I click on it!

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• BlackBerry smartphones becomes really slow, almost freezes when I text someone!

  Hello everyone

  I just joined. I've had my blackberry 8330 during about 5 months now and there was only a small, but very annoying problem with it.

  Whenever I text a person (which also has verizon), or receive a text of them, my blackberry takes almost 3 minutes of 'send' the message to them. The message is sent, but my screen gets stuck on the screen of response message. Eventually he goes back to the main office, but at a time where he does it, I have alreadhy has received the text of the person and the slow starts all over again!

  If that makes sense for everybody, pleaseeeeeee help me

  Thank you!!!

  I had this problem on my phone but it only occurred when I receive a message from that particular person or a response to a message from that person. What I did to solve the problem is to go into my address book, select the person, and then click SMS this person. For some reason, sending the person a message through the address book instead of replying to a previous message fixed the problem completely for me. Still mess up once a month or she is immediately resolved by this method each time. Let me know if this corrects the problem.

• The updated Photoshop "freezes" when I click on open or create a new page.

  The updated Photoshop "freezes" when I click on open or create a new page. I have to wait a minute or two and then work. Everything works normally. When I press file / open - new 'freeze '. I did the last update.

  Hi damijant,

  Suggest make you in Photoshop preferences > General > uncheck "Show workspace start when no documents are open" > restart Photoshop and check again.

  Let us know if that helps.

  Kind regards

  ~ Mohit

• Configuration of blackBerry Smartphones, BB App World icon icon does not

  Hello! I have BB Torch 9810 and I recently experience given my previous BB Curve 9300... Although all e-mails, contacts restered 100%, I started having problems with the 9810 BB... World Apps BB icon didn't exist in the office while I installed and reinstalled several times, (b) applications twitter and FB Apps don't seem to, (c) configuration icon when I click it it invites a mistake on BB toolkit and doesnot open... I did the installation of soft and hard, but problems exist... Besides, I realized that my mails where not downloaded, and I restored them once again I synchronize the server... Is it possible to fix it? I can do a complete new installation of OS 7.1, and this will solve my problems? Thank you in advance...

  Hello and welcome to the community!

  Given everything you describe, I agree that a reload of the OS would be your best bet to try to resolve this situation. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones download contacts

  Hi, I'm new to the world of blackberry - ask if there is a way to transfer all my contacts from my old nokia to my curve? Or I have to input each one - by - hard - one contact?

  Thank you in advance. S

  Hi and welcome to the forums!

  Usually the seller (Vodaphone in this case) switch them when you buy the unit. I Sue this option first.

  If you use the same SIM which was in the Nokia try the following:

  Import contacts from the SIM card to your contact list

  If this does not work you can try using the Switch Device Wizard in the Desktop Manager software:

  How do I switch devices using BlackBerry Desktop Software 6.0

  Thank you

  Bifocals

  Here is a complete list of manuals for your device:

  BlackBerry Curve 9300/9330 Smartphone - User - BlackBerry Curve Series Guide	6.0	HTML PDF
  Guide icon - BlackBerry Smartphones	6.0	HTML
  Start here - BlackBerry Curve 9300 Series	6.0	PDF
  Safety and product information - BlackBerry Curve 9300/9330 Smartphone		PDF

• BlackBerry Smartphones BB App World icon missing

  Icon of BB App World missing after upgrade to 4.0.0.63 running OS 6.0.0.415 on my BlackBerry Curve 9330 of Credo Mobile. Update was BB App World and live. Check the hidden icons. BB App World icon not found. Downloaded BB App World and installed. BB Desktop Software installed App World Watch. Still no icon. Phone says no update of the OS's available.

  More precisely, this:
  On BalckBerry OS versions prior to 6.0.0.706 and the AppWorld icon is not visible, please download the BalckBerry AppWorld veriosn 4.0.0.55 installation.
  Open the BlackBerry browser on the BlackBerry smartphone.
  Open the BlackBerry browser on the BlackBerry smartphone.
  Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  After downloading, please reboot your BlackBerry smartphone when you are prompted.
  Check that BlackBerry App World is located on the home screen.

• BlackBerry Smartphones BB Bold 9780 guard freezing, networks keep falling, drains the battery faster

  Since I upgraded to surveys last BBM, where voice chat has been installed, my phone freezing guard and the two mobile network and wifi connection keeps failing. My phone is set to favorite wifi. I also find that my battery drains faster since the update. I'm a fan of BB, but it's very annoying. Is it possible that I can remove voice chat? I'm even not use because it is not working properly, it's worse than Skype when I talk to my sister at home. This could be due to network connection in my home country. Is there a way that I can return to the previous version of BBM? Is it possible that the upgrade is causing my mobile recent misfortunes? Help, please! I had already called my network provider, but everything they have done has not worked. I'm about to throw the phone out the window! Help!

  Hey SavvyBB,

  Welcome to the forums.

  In this case, we can try to reload the software on the BlackBerry® smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/oPVWXc

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with a selective restore, here is how to restore http://bbry.lv/qgQxLo

  Let us know how to get you out and if you still have problems after doing the above.

• BlackBerry Smartphones BB app world icon is absent and cannot use the internet

  Good afternoon.

  Can someone help me please.

  I have the Bold 9780.

  I've updated the bb app world and the icon is missing.

  Apart from that I can't download anything on the internet, and it's very frustrating.

  Help, please.

  Thanks in advance.

  Article ID: KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65

  The BlackBerry OS 6 versions prior to 6.0.0.706 and global icon is not visible, please download and install the BlackBerry App World 4.0.0.55.

  1. Open the BlackBerry browser on the BlackBerry smartphone.
  2. Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  3. After downloading, please reboot your BlackBerry smartphone when you are prompted.
  4. Check that BlackBerry App World is located on the home screen.

• BlackBerry & Smartphones Photos Contact names ceased to show (9650)

  Hello:

  Earlier, I added photos contact to all my BBerry Contacts.  It worked perfectly for quite a while.

  But the last 2 weeks (or more), when I get a call I get no resources and no contact photo.  Just the number, which, if I don't recognize, I'm going to ignore.

  (The reason why I have the names and photos is so I don't have to memorize numbers.  )

  The contact photos are always in my contacts list, so nothing happened to them.  And ss as much as I know I haven't added new applications.  So I'm puzzled as to why they would suddenly stop showing when I get a call.

  Anyone know how I can make them work properly?

  I covered this Council and google for an answer and not found anything.  Thank you very much in advance...

  Hello

  I would recommend to check if you have encryption enabled on the BlackBerry smartphone or press card. Go to the Options-Security Options. If it is enabled, disable it and try again then take out the battery.

  Thank you

• BlackBerry Smartphones-box E-mail icon does not appear, but e-mail account is configured in fact

  I have a problem with the icon on a Bold 9790 email box. This is the icon of the envelope with the blue turning the planet.

  I have two email accounts configured in the Options-> e-mail accounts.

  However, only one is displayed on the screen.

  Who does not have the envelope-and-planet icon can receive messages in the global Messages menu, but it's confusing, because this mailbox emails mingle with calls, BBM and electronic messages in the Inbox mailbox on the other.

  How can I solve this?

  Thanks in advance,

  Tyrexionibus

  Article ID: KB14105 Electronic messages received on the BlackBerry smartphone via a built-in account also manifest themselves in the Messages folder

  1. Go to the Messages icon
  2. Click on the Menu button
  3. Go to Options
  4. Click the Inbox settings or the Inbox management
  5. Uncheck the accounts you no longer want to have in your list of Messages
  6. Click Menu , then Save

• BlackBerry smartphones Add Contact Pro app - download problem

  Hi all

  I have the BB 8520 curve. Last week I bought 'Add Contact Pro' on Blackberry app World. After purchase and during the download I received an error and stopped the whole process. The app didn't download. I sent mail to the developer app three times but no response.

  Can someone help me on how to download again (I did purchase)?

  Thank you

  Atomleaf

  Hello and welcome to the community!

  I suggest that you clear the cache of the AppWorld application.

  For legacy devices (pre-BB10):

  1. open the App World

  2. go to my world

  3. follow one (and only one!) of these steps:

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

  4 AppWorld must close.

  5. If your BB locks after issuing clear cache, do a battery pull reboot

  6. return to AppWorld/MyWorld (it can be slow, while it re - sync). .

  If (4) stage arrives not as described, then the empty the cache failed.

  For BB10 devices:

  • KB33818 Applications in BlackBerry World are stuck in a State facility and cannot be cancelled or removed from the download list

  After the empty Cache, then to re - install the app, please see this KB:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  Good luck and let us know!

• BlackBerry smartphones reinstall contacts

  Hi my phone had to go repair so I managed on the basis of all download on my computer, the problem is I don't know how to get contacts from my computer to my phone. can you please help. Thank you

  First of all, how did you "download everything to my computer?

  You back up your device using the BlackBerry Desktop Software? If so, then you will use same Desktop Software to restore the backup.  See task 2, here: Article ID: KB03953 how to back up and restore data to a new BlackBerry smartphone

• BlackBerry Smartphones deleting e-mail icons of Curve 8310

  I recently changed email address personal and added new on my device. Then I tried to delete old addresses, but when I go to the configuration of email, it is only showing my new email addresses and not the "old". I don't receive email from the old addresses (or at least they do not display in my folder of message or when I click on the icons, so I guess I don't get them), but the icons are still on my desktop screen. I hid them, but how do I get rid of them completely? Thank you!

  After I posted this, I have done some more research on the Forum and found this thread http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=36199&query.id=210577...  I did urumilton suggested by entering the service books and removing books from service for old accounts... and voila! The icons are more on the desktop! YAY!

• BlackBerry Smartphones transfer contacts from Sony Eric to his new BB 9700

  My daughter just bought a new BB 9700 (on Orange) here in the United Kingdom.

  She needs to transfer all contacts from his current phone (250 on Sim 220 on Sony Eric) to her BB9700.

  How she'll do this please?

  Thank you

  Hello!

  If it is compatible, provided by RIM device switch Wizard will accomplish the task. You can read about it here:

  • KB05421 What is switch device Wizard
  • KB05459 How to use the switch device Wizard to switch to another smartphone to a BlackBerry smartphone

  If this isn't the case, then you must use whatever your other device provides and export the data to a CSV file. Then, you can use the RIM software to import in the BB:

  • KB11194 How to import contacts from a CSV file to the BlackBerry

  Good luck and let us know!

• Bbm blackBerry Smartphones transfer contacts

  My blackberry storm fell and the screen no longer works so I bought a new. Can I transfer contacts from the old to the new bbm although I don't see anything on the screen?

  Hi and welcome to the Forums!

  If you use the device switch Wizard, it will do even more than that. I hope that you will not have to do anything on the screen of the old BB...

  • KB16291 How to use the switch device Wizard to switch to a new BlackBerry smartphone

  Good luck!