BlackBerry smartphones my 9900 is broken!

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• Support blackBerry Smartphones My 9900 SIM is broken

  Hello

  Guy! My card SIM 9900 is broken , and I found no websites or places to fix this! You know places that fix this problem. I buy my blackberry in UAE UNITED and it's unlocked

  I did a qucik check in the yellow pages:

  http://www.yellowpages.com/Cookeville-TN/cell-phone-repair

  You are AT & T?  This store is always open?

• BlackBerry smartphones my 9900 frozen in take-off of the screen.

  Hello

  I have a Bold 9900 was not serious and there is no problem... Suddenly the screen froze tried to close and I can't.

  Separated from the battery. Then I restart the device. During the take-off phase and the March of the white line at the bottom and it freezes.

  I tried several solutions

  Tried to charge the battery for two days and did not work.

  Rejected and he was left without a battery for a day and prepared the battery charge. The same problem.

  I sent a specialist. And gave me a way to fix the software

  Gave me the steps followed by the reform step by step... To download the software via a cable
   
  But before it has finished downloading the new update for cause seems to me incomprehensible symbols box.

  Here

  

  If you press Retry rear cargo since the beginning... And back to me the same box. Rush cancel tell me finished loading but coincided warnings.

  Here

  

  And reboot my device. But the same problem came back.

  

  ..

  Is there a solution?...

  Sorry for my writing skills, because English is not my first language

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You can also use these tricks - if suggest a website, please rather replaced by 6a or 6b above:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Pls Help blackBerry smartphones! 9900 pings and bbm normal message do not produce Z10 and Q10.

  I need some serious help here as soon as possible, I can't reach all my friends with Q10 and Z10 by bbm normal message on my 9900... It will always bring X nothing I try to send them a message bbm nomal and Pings. I will receive their own message, but my own come deliver it to them, I will also see their updates of the pm and the will to see mine too.  Pls help me.

  Hello tooblackish

  Welcome to the Forums of the BlackBerry Support

  Sorry for the trouble, but I noticed this same problem with few other users, who could not send pings to any BlackBerry 10 there BlackBerry 7 devices.

  To solve your problem, I suggest to re-install BlackBerry Messenger!  To do this on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If device reboot prompt do then sign in with your ID BlackBerry even.

  Try it and tell us how it goes.

  _______________________________________________

  Please note:

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 How to back up and restore the BlackBerry Messenger contacts list 

• BlackBerry smartphone Bold 9900 questions - address book, BBM, and App World

  I have problems with my Bold 9900.  My phone is less than a year and now I can't open my address book.  The phone freezes and I have to take out the battery to restart.  At the same time, my BBM and App World leave works as well.  I can't access an application.

  I tried to restore the operating system with no luck.

  Any other suggestions?

  Hello and welcome to the community!

  jrw577 wrote:

  I tried to restore the operating system with no luck.

  Exactly as you wrote, there is no such capacity... you can "restore" data, but you can only "recharge" your operating system... so, I would recommend that you attempt to reload your OS and perhaps update. Here are a few tips.

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones New 9900 s - cannot update cell phones

  Just bought two 9900 and installed (twice so far) the program BB Desktop Software. The difficulty to complete the update of the first phone software. Finally managed to configure and then synchronize the phone. However, under the 'Applications' tab in the desktop software, there was a software update and two other programs to install (I think that's something DOD and another to install.) When I launched the update and install, I could see the files being downloaded apparently, but now the screen appears to be locked in the applications of update - update - box device software download, with the green circle progress assets. The progress at the bottom of the box bar says "Connecting to the boot ROM" above him, but there is no indication of progress in the last 3 hours. Is this process at a standstill on / locked or is - it normal to have no feedback on installation? The box also says, "do not unplug the unit before the day is over". Thank you very much.

  Thanks for the reply. I got a bit of a workaround for my particular situation. I had tried several times to use the Blackberry Desktop program on a Windows XP virtual machine, that will run on a linux host (as bb is not so far seem to think to provide a linux version of the program for linux users is worth.) Subsequently, I decided to get the wireless working on the laptop, what boots double and install the program office bb on xp he. Although she gave me even a few error messages, I could do the update of the OS and install the 2 other programs on my bb. Also found my outlook contacts and their transfer to my cell. All's well that ends well I guess. Thank you very much.

• BlackBerry smartphone Bold 9900 Email send receives no help

  Recently, I went to the Pearl of BlackBerry to BlackBerry Bold 9900.  I could send and receive emails without any problems on my Pearl, but since I switched phones I can receive only email (Outlook) on the "BOLD"; There are not sent.  If I try to send, I get a red x.  The State of the message says: Transaction error: failure in service.  I tried to troubleshoot using the help option, but it may as well have been written in Greek.  I'm not very tech savy.  If anyone can guide me through the resolution of this problem I would be very happy.  It's very frustrating to have to answer all the time on a computer. Thank you!!!

  Gotcha.  Try this... can you remove e-mail accounts using e-mail configuration and add them on the mobile site?

  Since the device, go to mobile.blackberry.com
  Scroll to connect and click Send.
  Click on join now for the e-mail service you want to add and see if it works.

• Help blackBerry Smartphones, my 9900 will not stop the download, but I don't know what it is

  I've updated 3 applications today on my bold 9900, bridge, evernote, and messenger.  Once I got all the updates and the phone restarted, the action icon download started running and has not stopped for almost an hour, unless I turn off the wifi manually.    He went briefly, about 3 minutes, when I synced my playbook with my "BOLD" under the bridge blackberry APP on my phone.  I tried to go to the screen to home where she tells about what applications are running and that's only usual ones, home, bbm, internet, phone and messages.  I tried turning off the phone several times, but the problem still persists.  help please?

  I finally uninstalled applications update 3 and made the 2 battery grips.  This is the bridge blackberry app that was causing the problem.  Perhaps there is a glitch in the last download.  I'll check the forums later for any info. on that I have reinstall before the App on my phone.

• BlackBerry smartphone Bold 9900 - shows new messages only

  Hello

  I have a Blackberry Bold 9900. I'm new to Blackberry but find quite intuitive except that I'm not able to fix this little glitch. On my phone, I get new notifications of e-mail and I can see the e-mails from the notification at the top bar. However, when I go to the messages folder, I don't see any emails. New unread emails or existing emails. I can say I am connected to the Enterprise Server because I get new e-mail messages (can see them through notification), I can send emails and they delivered, but just nothing shows in the Messages. All this shows it's missed calls.

  I can search for addresses of email from AddressBook and calendar synchronize / displays very well. Some emails are a problem.

  Any help is very appreciated.

  Care phone below, let me know if I'm missing something!

  Free memory = 172,288,730 bytes

  v7.1.0.694 platform 5.1.0.507

  The kernel v3.8.7.1 encryption

  Free applications storage space 164.3 MB

  Integrated multimedia storage

  Total 6 GB without 5.7 en

  Thank you!

  Administration team checks thereon. However, it's funny that calendar synchronizes and shows ok. I am able to send emails. I am able to read new messages in notifications only, but not to messages folder. I tried power market several times without success.

  BUT - earlier I removed the battery and put it again and voila! the emails are all here now! I read this somewhere on the internet, but he also said that in a day or two it goes back to the new symptom. I have my emails at the moment and let's see what happens over the next few days. If the problem does not again surface I'll close this thread mark resolved. In the meantime, get more answers.

  It def seems to be a glitch in Messages app because it's where the emails don't appear - rest everything works.

  Thanks for your advice!

• Problem blackBerry Smartphones BB 9900. Help, please!

  My BB 9900 is rather recent, less than a month. I never put him him. But now, he has a big problem. The touch screen does not work! I use full range Protection screen. Help me please!

  You've restarted the unit? Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

• BlackBerry smartphone Bold 9900 - loop: accepting BB App World membership additive

  I just got my new 9900 which has installed App World, but when I try to goto My World, 'BLACKBERRY APP WORLD MEMBERSHIP ADDENDA' terms and conditions agreement happens. I scroll and click "I accept", then a "Please wait" message appears for a few seconds and return to the main screen of App World. When I try again goto My World, it brings back me to the terms and conditions page.

  I tried to find an app to download, click Download, but he brought to the top of the page terms and conditions the same, when I clicked on I accept there is still nothing.

  Help, please! I love this phone, but it is almost useless to me without my apps.

  Just found the solution, follow the instructions here and be prepared to connect your BB to your model:

  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB24200

  I hope it helps you too!

• BlackBerry Smartphones BB 9900 toggle setting password is blocked on 'enable '.

  "Toggle password" option in the settings is locked mode "Activate", with a small padlock showing next to him. I want to disable the pwd function, which is a real problem (I have nothing to hide on y BB), but cannot do so. This is compounded by the fact that the longer delay 'sleeping' peripheral available is 10 minutes.

  It's my second 9900, bought used (with all settings reset to factory settings), to replace my previous 9900, which has some annoying hardware problems, but did not require a password must be enabled. I was able to transfer all the data and settings without any problem from one device to another using the built-in function, except that the 'new' device requires a pwd to activate now!

  I talked to my ISP (Swisscom), who can't stand not BB, and they couldn't help me.

  What can I do to get rid of the password?

  Thanks and greetings

  @FourKings, please don't disturb the water. First of all, he has already tried DM and have not found what he was looking for. It is there, but JL_cmder will work well and much faster.

  Second, the COMPUTER strategies are not contained in any backup, so it can do a full restore and the policy will not go back on the device.

• BlackBerry Smartphones BB 9900 update does not complete...

  Hi all

  Asked me to update my BB Bold 9900. Therefore, I have connected my BB to my lap - top. Three of the four stages have been completed (1 back up data, 2 install the software, restart 3, 4 re - install the data). Now, the last step (data re - install) seems blocked. It reads: BBGroups (1 of 8 elements) of the database. Now, it is stable for more than an hour...

  Anyone know what to do? I'll cut the link between BB and the laptop and try again or what I lose my data if I do?

  Thank you very much!

  Kind Regads,

  Benjamin

  Strange ending to this story: Finally, I cut the line between the device and the laptop... the BB has always worked and all data always seem to be there! Hmmm...

• Software for blackBerry Smartphones BB 9900 device

  Pls friends just want to know the best software bundle 1149 V7.1 & bundle V7.1 btw 2061 for BB Bold 9900.

  I'd go with the latter offered... 2061 would be.

• BlackBerry smartphone Bold 9900 7.1.0 Bundle 1646

  Check the updates for my 9900, he said 7.1.0 1646 bundle is available for the update and my current plan is 921.

  I've updated to 1646 bundle and it bricked my phone, so I'm done down ranking back to 921 Bundle. The end result is now I have to reload all the apps I've had and I've lost other data. Is this 7.1.0 1646 Bundle for real, or just a bad joke. I'm a little upset.

  I continued working at home and I think I found the problem. 1646 bundle comes with the "monitor of Application resources" as part of the installation, then the 921 Bundle does not and I got the "monitor of enforcement resources" app installed on my phone. This seemed to cause a conflict when I did a reboot and froze the device. With that uninstalled App Bundle 1646 upgrade has been successful, far, but I still have to reinstall all my applications.