BlackBerry Smartphones my BB ID is locked.

When I go to reset the password, it is said he sent an email and I never have a.  So I'm still locked.  What can I do?  I have a Bold 9700 OS6

Designer, please read this:

Article ID: KB26361 How to reset a BlackBerry ID password

AND, the "more information" link at the bottom of this page.

Tags: BlackBerry Smartphones

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