BlackBerry Smartphones new battery with Red Cross, do not load

Bought my 2 "BOLD" one year back. Just bought a new battery for my Bold 2 (9700) with a guarantee of 6 months like previous battery used to drain quickly. Tried to load, but it is a sign of the battery with a red cross on it even after charging it for 3 hours. When I use my old battery, it works well as before. What is the problem? Help, please.

Hi drdash

It sounds like you may have a defective battery.  I suggest you go back to the place of purchase for an Exchange if possible.

Thank you

Tags: BlackBerry Smartphones

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