BlackBerry smartphones new Briefcase with cord

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• BlackBerry Smartphones new battery with Red Cross, do not load

  Bought my 2 "BOLD" one year back. Just bought a new battery for my Bold 2 (9700) with a guarantee of 6 months like previous battery used to drain quickly. Tried to load, but it is a sign of the battery with a red cross on it even after charging it for 3 hours. When I use my old battery, it works well as before. What is the problem? Help, please.

  Hi drdash

  It sounds like you may have a defective battery.  I suggest you go back to the place of purchase for an Exchange if possible.

  Thank you

• BlackBerry Smartphones new user with a doc go problem

  I upgraded my OS to 4.5 on my Curve 8330 and got the docs to go without excel. I set excel as has been stated in one of the threads but now when trying to get HTML put in place I lost the game excel (my incompetence not the HTML process). I tried to remove the battery to reset and it did not work. I tried to restore from a date earlier and who does not. I tried to register again, and I don't have this option. Does anyone know how can I get it back? Thank you.

  Chefmitch

  Hello

  Now take the registration of email and contact Dataviz for the leaves.

  Thank you

  Bifocals

• Need for blackBerry Smartphones to synchronize with MS Outlook backup the old files

  Hello

  I'm kinda stuck with my Blackberry Bold 9700.  He wiped my old entries in the calendar (even though I have "Keep forever" selected in options), but I need the calendar last points because I used it for the follow-up of meetings, events, etc.

  Before you reinstall an old backup, copy in Outlook and then re - install my current version is there any how else to get this info on the file backup and in Outlook.  I really want to install a previous version of the backup on my phone because when I do, he never wears on a large number of the phone ringing, settings, etc., and I still need to do to get things to normal.

  Help, please!

  (By the way, I use an older version of the device software on my phone (5.0.0.714) because I can't stand display new calendar version.)

  If you do want to restore a previous backup schedule, you can - calendar only, nothing else.

  Article ID: KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  For BlackBerry Desktop Software 6.0 to 7.0

  1. Open the BlackBerry Desktop Software.
  2. Click on device.
  3. Select restore from the list.
  4. Select a backup file.
  5. Choose select settings and peripheral data.
  6. Select the databases to restore, and click on restore.
  7. A warning that all data will be replaced by a backup file. Click on Yes.
  8. When the process is complete, disconnect the smart phone BlackBerry to the computer.

• BlackBerry Smartphones new 9320 battery

  Can someone help me with my BlackBerry smartphone! < br > < br > 4 days ago, I went into a store and joined promo called "Swap and Switch BlackBerry. I swapped my old BlackBerry to a new curve 9320/7.1.0.398 (B1319) basically, I live in the Philippines and my carrier is Globe telecom. And for some reason, my battery does not work to my expectation, I need to load 2 - 3 times a day even though I'm not a heavy user. I get 3 emails per day, no call, I have BBM, I receive text messages but I don't answer, I have facebook but not twitter, I play from time to time the music and SURFs the internet. but it goes too fast for me. It is the only small curve battery? < br > < br > I got all my settings tweaked, together the brightness up to 10%, 10seconds backlight time, battery-saving mode is ON, delete all my apps removed third-party social feeds also, my network is 2 g, removal of updates on my BBM, off GPS, past before bedside mode that I sleep and I always make sure that no other applications running in the background to name a few! Believe me, I did save all tricks I could stack, but nothing seems to work. < br > < br > I regularly check my CPU usage, but no application seems to run in the background, even did some research on how to properly load a Li-ion battery, but my battery drain is still at 11-12%/hr. What should I do?

  I updated my version of the OS, I'll give it a week and see if it improves my battery.

• Smart blackBerry Smartphones could BBProtect with deleated BB - ID phone

  Hello

  Is possibe ist to disconnect a device of BBProtect after that the BB ID is already deleated?

  Even reinstalling the operating system has not solved the problem. After the reboot you must fill the deleated BB - ID.

  Many thanks,

  DasJo89

  smallmind wrote:
  If you deleted your BBID, he should have removed the BBProtect device.

  # This is not how it works.

  Overview of anti-theft Protection > http://blck.by/1Ethg83

  If you delete the BBID while BlackBerry Protect is always enabled on the device, you killed the camera and hope to use again.

  Read this for complete information and suggestions to regain access to your BBID > http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...

  You can reset your password BBID, BUT read the consequences before that: the ID Article: KB36188 how to reset the BlackBerry ID account used with BlackBerry smartphones and BlackBerry World > http://www.blackberry.com/btsc/KB36188

  Other information of the BlackBerryID and http://www.blackberry.com/btsc/KB35467 resources

  If you purchased your appliance from ShopBlackBerry, Amazon (U.S. / UK) or the Porsche Design Store, please communicate with BlackBerry using the details on our page contact us.

  Contact us blackBerry > http://blck.by/1MxtqPR

  If you bought your device with a wireless service provider, or a retail store in person or online, please contact them for assistance and the State you experience problems with the anti-theft Protection in BlackBerry 10 OS 10.3.2.

  When you contact your point of sale, please have the following prepared;

  DO NOT PUBLISH THIS INFORMATION IN THESE FORUMS

  -Your BlackBerry ID
  -Proof of purchase such as a reception
  -A copy of your wireless bill that shows your phone #.
  -A copy of your ID issued by the Government

  Thank you!

• BlackBerry smartphones need HELP with App

  Hi all

  I just bought a new BB 9800 and want to install app etc. of the Chinese language on the phone

  But when I go to the section of the Desktop Software Applications, it shows all the application on my phone

  Here is the screenshot

  [IMG] http://i677.Photobucket.com/albums/vv136/herschelx/BlackberryTorch9800.jpg [line]

  

  Don't know why, it does show that 2 additional applications.

  It works fine when I use my old 9700. Maybe I need to do some settings on the phone?

  [IMG] http://i677.Photobucket.com/albums/vv136/herschelx/Blackberry9700.jpg [line]

  

  Thx for the help

  Hello and welcome to the community!

  You must uninstall all packages of BB device software from your PC. Then, install the exact OS that this BB is running on your PC:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Then, when you run the Desktop software then connect this BB, appropriate things should appear in the AppLoader screen for her (note that, if you connect that to other BB currently displayed correctly, it does display properly since the Desktop software is substituted by the installed PC, the package of BB OS).

  Good luck!

• Address book to blackBerry Smartphones to synchronize with MS Outlook

  I have synced my MS Outlook Contact list with my BB Curve 8330.  All my contacts are showing in my BB, but they are not in alphabetical order.  I have the BB address book set to sort by last name.  For example, when I look at my BB address book, contacts appear in the following order: A to F, then he starts A to P, then m to Z.  None of the contacts are repeated.  Can someone help me understand what the problem is?

  I would do the following:

  To delete all contacts from the BlackBerry device, follow these steps:

  1. Connect the BlackBerry smartphone to the computer and launch the BlackBerry Desktop Manager.
  2. Double-click on the backup and restore, and then click Advanced.
  3. Under device databases, select address book and click clear.
  4. Click OK.
  5. Click Refresh to verify that the address book database is disabled.

  Take an as shown battery pull and recharge from Outlook.

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB11063&sliceId=2&docTy...

  No data will be lost when you do the following: remove the battery while the device is activated.
  Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.

• BlackBerry smartphones HELP! with an unknown icon!

  During the last day when I pass or receive a phone call and my phone is NOT on the speaker, an icon appears in the upper right of the screen next to the volume level. This icon is a box with a diagonal line from the top of left right at the botto. below the line is blue and above, it is black. This icon disappears when my phone is on speaker. Anyone know what it is?

  When a call is in progress on the BlackBerry smartphone, an additional icon appears next to the volume indicator.

  

  The extra icon is an indicator for the feature enhance call Audio available with BlackBerry Device software 4.3 and later versions. Functionality enhance call Audio is designed to allow smartphone users BlackBerry adjust the sound quality over the earpiece of the BlackBerry smartphone.

• BlackBerry Smartphones 2 problems with my flashlight. (Photos)

  OK, so I've tried everything to try and solve my problems but have not been able to do. I hope that someone here might be able to help!

  First of all, I have accidentally hidden a picture by checking the "hide" field Now how do get it back you? I had a couple of my friends with the same phone try and figure that out it and they were not able. Anyone know?

  Second, when I choose a picture to my desktop wallpaper, it shows in a larger version in the upper left corner of the image. I me remember when I was picked as my background wallpaper, the image I have zoomed in on it before asking, but used the 'back' button to remove the zoom feature. It looks ok on the screen but define it the paper painted like the zoomed image in. Now, it doesn't matter what image I chose, I get in the top left corner, zoom appears on my paper painted - although it seemed normal before asking.

  I am frustrated trying to understand these two themes out, so any help or suggestions would be appreciated!

  Hi and welcome to the forums!

  Go to the preferences of the home screen and click Reset bottom. Then select another image, the problem returns?

  To find your photos hidden:

  Follow these steps to display an image on the BlackBerry smartphone:

  If the image is in memory of the device (or Media Card)

  1. Click on memory device.
  2. Click on House.
  3. Click on user.
  4. Click on photos.
  5. Press the Menu button, then click on Show Hidden.
  6. Display the hidden images faded.
  7. Highlight the hidden picture.
  8. Press the Menu key, and then click Properties.

  KB18466 How to hide or show pictures on the BlackBerry smartphone

  Thank you

  Bifocals

• BlackBerry Smartphones need assistance with crazy email problem

  When I compose mail on my computer, my blackberry is to get copies of my email, as I write it. The more I write, additional copies be sent to my blackberry. The last email I wrote showed eight times on my blackberry. How can I disable this "feature"? It drives me CRAZY. Thank you.

  You use Google Mail: you should have said earlier. the information you give, faster solution.

  Then, it is easy for you. Read the public knowledge base article:

  http://www.BlackBerry.com/BTSC/KB10332
  Duplicate sent email message arrives on BlackBerry smartphone when sent using Gmail

• USB blackBerry smartphones new power cord

  After having BlackBerry models earlier that all use the same type of connecting the power supply, torch uses what I guess is called a micro USB connection in the device rather than the mini USB, so none of these old cards AC work (* beep *...).  The black square wall wart new torch is similar to the white AC to USB connector used by my iPhone.

  The question is: since I was a little of those Apple brand, as well as third-party AC-PIN-to-USB slot loaders, everyone can use to fuel the flame?  If I want to buy just a micro USB cable additional to tote around in My Briefcase, can I use this cable with the AC - USB charger of third party that I travel with to supply the torch safely, or SHOULD I use the official BlackBerry issued components? (which no doubt, they would like to buy...)

  Any USB adapter will work. I have a traveling with, with 2 USB ports. I use it for iPod, BBerry, camera, whatever. I wear the adapter and cable for each device - there are now so many variations of the "micro USB" connector to make your head spin. Advantage of having separate cables is that you can use your laptop as a charger (expensive) as well.

• BlackBerry Smartphones new BBM will not associated with my blackberry id

  I downloaded the new bbm on my phone but it will not be associated with my blackberry id, I did install and reinstall a million times and restart also whenever I get the same message, combining bbm on your blackberry ID, then it keeps loading but nothing comes! and I can not open the BBM to alll! Help, please

  I actually ended up having to completely remove the bbm and re - install an older version. Here is the link I used. is one of the 6. verseions so not bbm voice but at least uve As bbm up to that LEDGE that bothers to solve the problem.
  It may be useful

• BlackBerry Smartphones new Bold 9700 with OS6 - read Chinese

  I recently got a bold 9700 my malfunction replace former bold 9700. The new OS6 makes it so different. I need to read emails in Chinese. I downloaded and installed Blackberry Desktop Software version 6.0 Multilingual. When go to Applications, there are only 7 described applications. I couldn't find the "East Asian character and Suppor of fonts that I used to add to my previous bold 9700.  Help, please.

  I found HMthePiratemessage "Re: BlacKBerry Bold 9700 OS6 bundle 1879, os 6.0.0.448 Asia fonts", and it has helped.

  I went to the site of software support,

  http://us.BlackBerry.com/support/downloads/download_sites.jsp

  found my carrier AT & T in the North America region,

  some Blackberry Bold 9700 Smartphone

  Download "BlackBerry Handheld Software v6.0.0.2342 (all languages)"

  I installed it, this time, all applications when has appeared on the Application, even the Chinese Pin - Yin entry.

  It took some time to update all of blackberry, but it worked, I can see the emails in Chinese and browse Chinese web sites. I did not understand how yet to input Chinese, but it's good enough. I hope it helps you too.

• BlackBerry smartphones new Torch 9800 user - need help with the Message 'Conversation' feature

  I just spent to an older Blackberry Curve to the torch. I'm used to standard text "and will answer' or 'create a new SMS' but T-9800 'Conversation' feature SMS is maddening - all SMS communications with a contact are transferred in a single conversation, regardless of the date or content. I am also unable to send separate replies to individual SMS - just one more in the conversation messages.

  When I checked the text Message Options, the option to display only that I could find was for the 'Bubble' or 'Line'. I also was not able to find all the features that allow the user to put an end to a conversation with a contact or start a new one.

  If someone has encountered this? If so, is there an option or feature I'm on just to correct these problems? And of course, how?

  Thanks in advance!

  Consulted several other forums and just had a face to face with Best Buy rep - looks like the term/phrase I was looking for was "SMS threading"... and there is currently no option on the current operating system of torch for clear thread of SMS functionality.

  Well - it is what it is. I'll have to take consolation that, apparently, I'm not the only one who had a problem with the thread SMS functionality, and a possible fix might be made available in the next software update.