BlackBerry Smartphones newbie

Similar Questions

• BlackBerry Smartphones newbie question... maybe?

  Hello all, new to blackberry and does not know what the problem is. I am trying to download app world, but when I try to do it via the browser 9700, I'm not able to click on the download button. It's just gray and the 'pointer finger' does not appear to click on it. Also noticed that this also happens on some research on web sites buttons. Also tried to download the form to my laptop but the blackberry web site said "downloads via a USB connection are not enabled for this product. Please visit our mobile download using the browser on your BlackBerry® smartphone. »

  No idea what I am doing wrong or what I need to change the settings?

  And yes I am hitting the trackpad and or enter, but it doesn't seem to register as one I can click on the button

  OK well well Im not sure what is happening or if I have accidentally changed something in the way of trying to understand what was wrong but she now works for a reason any... I'm glad that its market not now wish I just knew it was not first place. But anyway thanks for all the help

• BlackBerry Smartphones Newbie - OS 9000 plz help

  Hi there-

  I am new to BB (and the forums!) so please bear with me :-)

  My BB is through labour and was transmitted in me when my supervisor got a new.  now, I discovered it's a BB 9000.

  my current OS is 4.6.0.162 (Platform 4.0.0.155) and my carrier is Rogers (Canada)...

  When I took the Rogers store when I had last summer, the girl told me that the operating system was obsolete, but I never tried to look at him so far.

  I just plugged it in to the software update, but it says that there is no new OS for my camera.

  I had problems with the stall warning tones and think that an update would help (pulling the battery usually helps during a little while)... but then read the thread having to downgrade to (or?) OS 5 because it is the origin of the problem.

  could someone please tell me what I need to do (updated or not?  who... 5 or 6?)  and where / how I can do or find instructions to do?  I don't have a COMPUTER service to do and am fairly tech-able... it is for me.

  Thanks a lot for taking pity on a newbie and help out me.

  Laura

  Hi and welcome to the Forums!

  From a PC, you can install any bundle of BONES to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  In regard to what you should or should not do, it's really a personal decision. There are major changes in the OS 4.x to 5.x and 6.x again. It becomes a matter of what you like and what you can get used to. My personal opinion is still update if it is available and never expect any device technology to be perfect.

  Good luck!

• 2 blackBerry Smartphones newbie questions: do I need it, and how I spoil my phone?

  Sorry for the newbie questions:

  My IT has already set up my phone to receive email from their Blackberry Enterprise Server.

  (1) do I still need to install the desktop software?  Given that I can transfer files via Bluetooth from my laptop and my contacts/calendar/notes are stored on the Exchange Server, is there any point?

  (2) if I do not need to install it, given that my email is already working with BES, and the Office installation configures email settings, how do I keep the new Desktop install to mess up the current configuration of e-mail?

  Of all the notes of support on the software, looks like more trouble whereas at this stage.  I really need to treat it?

  Thank you.

  Janimal

  Hi and welcome to the Forums!

  Janimal wrote:

  (1) do I still need to install the desktop software?  Given that I can transfer files via Bluetooth from my laptop and my contacts/calendar/notes are stored on the Exchange Server, is there any point?

  There is not much need of DTM, but it is convenient to update the OS of your BB. Sometimes there will be releases of minor bugs corrections and such to your BB - DTM will be meaningless and install them, while updating wireless could not detect them. For a major OS update, you want DTM, as it will do a backup/complete restoration of your BB, including configuration settings, and others so that you don't have to redo those. But, to your e-mail, calendar, contacts, etc. - you are right, it is useless given that your Exchange Server is actually your master with your BB being actually a backup of that (in a sense).

  In addition, USB drivers (which are part of the package DTM) are necessary in order to charge your BB via your laptop USB. You can download and install all the USB drivers if this is the only part of the DTM you want.

  Janimal wrote:

  (2) if I do not need to install it, given that my email is already working with BES, and the Office installation configures email settings, how do I keep the new Desktop install to mess up the current configuration of e-mail?

  When you install it, it will ask if you are in a company - say Yes and it will install properly. Installation when your PC is connected to your corporate network and your Outlook is open. Who will get the best and fastest configuration. When you install, do not let it select the functions of auto-launch... If you wish, attach your BB and manually run the DTM.

  Of all the notes of support on the software, looks like more trouble whereas at this stage.  I really need to treat it?

  Thank you.

  Janimal

  Basically, on the whole, I vote 'YES'. You get the USB charging. You can save if you wish. You get the device OS and other updates. Most of the reported problems are people using it to synchronize via USB things - you won't do that because most of your stuff will be syncing via BES OTA. Other things, you can simply drag-and - drop (music, videos, etc.). .. .follow these instructions (use the latest 5.0 DTM):

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=BlackBerryDesktopSoftware&thread.ID=3...

  DL the latest version here:

  http://NA.BlackBerry.com/eng/services/desktop/

  Good luck!

• BlackBerry Smartphones Newbie: What is your favorite feature?

  Care to share your favorite feature? I am tryint to get to know my new BlackBerry that is so different from the Treo, but I like that email is delivered without delay.  In the hope of discovering why the Verizon Rep.  think that the BlackBerry is a superior product!

  Thank you

  Gotcha... Thank you!

• Wallpaper BlackBerry Smartphones Newbie needs help to put

  All I want to do is select a picture as wallpaper on my BB8310 curve.  I looked in all the places that make sense to me, but have not found the procedure.

  Can someone list the steps I need to take to put up a picture as wallpaper?

  Thank you

  Go to media > pictures > my photos > then highlight the desired image and then press the menu key (BlackBerry) and then select set as home screen image.

• BlackBerry Smartphones Newbie question Outlook synchronization...

  I know, I know you crackberry Masters must make fun of my basic question, but it drives me crazy.

  I want to curve. I'll use it for personal and business email accounts. Work email is through MS Exchange. I can access my email using Microsoft Outlook Web Access. Our server does not have this fancy/expensive Blackberry Enterprise Software Solution.

  Can I still sync my email to my Blackberry Wireless and untethered work? What are the downsides to not have the fancy software / expensive?

  You'll be always my friend, if you can answer this fundamental question in simple terms.

  Hi anrobb!

  You will be able to receive your email wireless without the BlackBerry Enterprise Solution (BES). You can use the BlackBerry Internet Service (BIS) to deliver your email. There are two ways this can be accomplished:

  1-direct integration of your account Outlook Web Access (OWA). Here, you must create an BIS account and enter your information to OWA, such as the web address of the OWA server, your email address, mailbox name and password. BIS will use this information to analyze your mailbox for new messages at a time interval determined (basically every 15 minutes) and send it to all new mail he sees to your BlackBerry.

  2. create a hosted mailbox and set up a redirection rule. Most (if not all) carriers offer only a free hosted BlackBerry e-mail address when you have a BlackBerry plan. For example, a customer of Verizon could create an email [email protected]. E-mail messages that are sent to these hosted email addresses are pushed to the device, so they come almost in real time. Once you have set up, hosted email address you (or your IT staff) define a redirection rule in your mail server to forward a copy of all new messages to the hosted e-mail address. The next step would be to connect to your BIS account and modify the reply-to field to be your professional email address. This it will bring up that the emails sent from your BlackBerry come from your work email.

  A difference in the use of the use of BIS on BES is that you cannot synchronize wireless your address book, calendar, notes and them tasks with BIS - you will need to connect to a computer. BES offers many other features as well, but I won't get it here.

  See you soon!

• BlackBerry Smartphones Newbie here... Is there a way to check what is running in the background

  Is it possible to see what programs are running in the background on a 8820.

  Thanks in advance

  Well some applications are still running in the background (browser, homescreen, BlackBerry Messenger, phone, Messages)

  You can check by holding down the ALT key + click on an icon on the home screen. In the menu that appears, choose Application Switch. Or you can try, press the ALT key and now your Escape key to access the screen of the Application Switch

• BlackBerry Smartphones NEWBIE THATS has NEED HELP (wiping Blueberry)

  First of all let me say hi to everyone and now my problem

  OK you all think im a complete wazzuk

  IM new blackberry (no idea) they gave me a 8800 which came with disks

  but I was told that I can dl on this site, which I did... the last application office

  in any case... He told me that I need to update my phone and as a * beep * I pressed next

  at halfway through the eraseing and download from my pc came with an ERROR

  and now im left with just a white screen with a small box in the middle and a cross going through it

  can some 1 Please tell me I can fix and how or have I just broke the thing forever

  Ive looked on the pc to see if it had backed up the device (which I don't think he was)

  so there must be a way I can download a new os on blackberry

  Please can any 1 help

  Thanks in advance

  Is your exact model the 8800?

  The installation of the operating system is in the link below and good instructions.

  http://www.BlackBerryForums.com/General-8800-Series-discussion/183426-latest-OS-8800-4-5-0-203-4-5-0...

  Follow the signs to the point.

  If you have a problem connecting to the BlackBerry:

  You will need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

  If JL_Cmder does not work, follow this instruction:
  http://www.BlackBerryFAQ.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe

• BlackBerry Smartphones Newbie needs help setting up email

  Hello world

  I've been the proud owner of a "BOLD" for about 48 hours now. This is my first Blackberry, so please bear with me.

  I need to set up my Yahoo email. I remember setting up front, but I deleted it as my allowance for the use of network (3 Australia) showed 2 MB roaming allowance, of which half was used in one day.

  I think that the e-mail message has been implemented via a browser page, but I can't go back to this page. The e-mail setup wizard seems to be to the establishment through BES which I did not. Does anyone know the address of the page?

  I also remember, when I chose the browser (not of Planet 3) I was taken in a BB page that showed several options of setting up various things. There were about 5 or 6 boxes grey listed above the other? Anyone also know the address of the page for this?

  Thanks for any help,

  Paul

  You also see a personal Email Setup on the device icon? If not try going into the Options | Advanced options | The host routing table. In this screen press press the button menu and choose to register now. See if you receive a message from check delivered to your device. Subsequently, reset the unit by removing the battery for 30 seconds. See if you have this icon now after restarting the device. If you still don't you can try setting up the account again on your carrier's Web site BIS to add return e-mail accounts?

  What options do you remember on this Web site? Try to go to mobile.blackberry.com on your browser and see if it's the page.

• BlackBerry Smartphones Newbie needs help

  I just bought a Blackberry Storm. I love this phone, except for one thing. Whenever I Place or answer a call, my face hitting the button mute and puts my mute call. Can someone help me with this?

  Scott

  
  

• BlackBerry Smartphones newbie here needing a little help if poss

  I have a BB Curve 8520 and dowbkoaded Facebook on it, everything seems to work fine except "Favorite places" whenever I try to use the part of Facebook places the message I get says "Support GPS your device does not support location-based services. To use Facebook places, an integrated location service of wirh device is required. "I have a few friends with the same phone and none of them has this problem. Can someone tell me what I am doing wrong? Many thanks in advance, Debs x

  The Curve 8520 has no GPS capabilities.  When you say that you and your friend have the same phone, which is perhaps not entirely accurate; the curve is available in different levels: 8520, 8530, 3G and there may be others I'm missing.

  It's like another month now when the new OS 7 phones are released, if someone were to say, "I have a BlackBerry Torch", you could answer with, ' which one of the four torches do you own?

  I hope that clears things up for you.

• BlackBerry Smartphones Newbie with 2 questions, need help.

  Hi guys,.

  hope you can help. I recently bought a BB Curve and think it's great.

  However the LED stopped working. I turned off the unit and removed the battery. When I put it in the LED lights up red, so it must work. I checked my profile settings and all say that the LED must be on. I have changed this setting to disabled, backed up, and then put it back on and saved and still no action led.

  The second question is attachments on my emails. I can't open attachments, photos, documents spreadsheets nothing. I use desktop re-Director. Is it possible to have attachments that are sent using this unit or any other bits of software? I have the only BB at work so I'm not so sure, establishment of a BB server is viable.

  Your opinion would be greatly appreciated.

  There is not all the configuration parameters for the Service of the attachment. The following table describes the supported types of attachments on a BlackBerry

  http://www.BlackBerry.com/BTSC/KB03265

  By default the LED flashes green to indicate that you are in a wireless coverage area. I found it annoying and disabled. Check the setting under Options | Screen/keyboard and turn the LED coverage indicator inactive.

• BlackBerry Smartphones Newbie needs help [STORM 9500]

  Hi people.
  I recently got a new BB Storm 9500 my plan of operator and now I'm learning how to customize him completely.
  Right now I'm having two problems.
  I can't update the software. I'm in the course of the new BlackBerry Desktop Software downloaded from the official website of BlacBerry but everytime I try I get the same message. An unexpected failure. It always happens when the software tries to access the ROM of the device.
  I changed and re-changed almost all the options of Setup in the software but I can't find the solution.
  Someone had this problem?

  Another problem I have is the financial problem.
  Here at the Brazil data plan is quite expensive. Without Wi - Fi on the device, it is very difficult work with internet on the mobile phone.
  So, find a trick to add to BlackBerry to access wi - fi networks?
  Or have a way to connect to an internet connection PC hollow?

  Thanks for help.

  Without more details, it will be difficult to determine what is happening with your upgrade, but if you follow the directions in this link below, which has the latest newest 9500 OS out, you should be good.

  http://www.BlackBerryForums.com/General-9500-series-discussion-storm/203092-latest-OS-9500-4-7-0-237...

  These guidelines do not use Desktop Manager, you will see.

  The 9500 has no WiFi, and even with WiFi, you would need your operator BlackBerry data plan to enable all the BlackBerry service has this push email RIM, browser, etc..

• BlackBerry Smartphones newbie: discovers html in the browser

  He is a newbie question. For some reason, no manual answers it. How to save a file html on my BB and see it as a local file in the built-in browser? I wish there was like a file browser (Finder) where you can double click on files, as on a computer. I can't even browse the file system properly, I have no idea where my apps are and where they have the temporary files.

  Thank you, Fred

  More than a guide to the user... not really.

  That's what these forums are for!